Telus Outage Report in Terrace, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Eliana Bray (@ZWineNinja) reported 3 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• RIO.J (@TinZhanV) reported 4 minutes ago

  Internet cable cut down by a truck on Friday. FOUR days passed, service NEVER works. Trying to cancel Telus and get internet from other providers. Telus say I need to pay a cancellation penalty. I am bounded without service provided.

• Joe Balaneski (@balaneski) reported 5 minutes ago

  @JonLueke @GroseAndrew Perfect!!! Haven't had any issues with it since I switched over to Telus in October of last year!

• north (@kiIIermoth) reported 8 minutes ago

  i think the telus tech support guy saying "you're playing games online.. and you're a girl. you must be popular huh?" over the phone is actually gonna haunt me until i die now

• Jess 🦇 (@Jessbare_) reported 13 minutes ago

  do i have to seduce a telus man off the street to fix my wifi or is there a number you can call??

• RIO.J (@TinZhanV) reported 14 minutes ago

  @TELUSsupport Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.

• Jeff B (@_Jeff_B_) reported 14 minutes ago

  @TELUSsupport @TELUS Why do I have to call Telus for creating a Telus email address?? Every time that I want to create a new email address I have to call Telus & ask them. This is against our privacy. If Telus could not handle the new email service, don't provide it.

• PKP (@ppayette) reported 15 minutes ago

  @TELUS 23 mins in and now on hold AGAIN just to reset my login password and have my email work on my phone again. Why is this taking so long?? We are business anywhere and spend a small fortune on our account! Why is this so complicated? 😡

• RIO.J (@TinZhanV) reported 15 minutes ago

  @TELUS Internet cable cut down by a truck on Friday. FOUR days passed, called for service, long hours waiting, long hours begging, but NOBODY cared. Working at home, we need INTERNET . TELUS do your work.

• EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 16 minutes ago

  I bet So have the worst internet .... I am with @TELUS @TELUSsupport J will have to let all m to followers on Twitch know !!