Telus Outage Report in Terrace, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telus
Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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raise our eye view 🌏
(@Vella_Raye) reported
If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I give a free consult. There is a dispute and resolution process, and they do not need to suffer it alone.
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Lumina
(@AyoLumina) reported
@Hiko @ATT My @TELUS Fiber is supposed to be around the same but I have 12 down and 170 up………
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Alex
(@Alex_Everatt) reported
I should add that I had been with Shaw for like 10 years prior to this. I saw a Telus ad and I figured there was no way Shaw wouldn't match for a long-time customer. I was wrong. The moral of the story: these companies rarely give a **** about you.
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Cynthia
(@CynthiaMD92) reported
@WestJet @KTanPot Again DM us, where we see no resolve and likely non at all. Seems that everyone is hiding something #. You guys, BC ferries, Telus hiding behind DM US with no resolution
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Les Johnson
(@LjmarketingLes) reported
@telus who do you get off sending people to my house to ask how much I pay for services Not one person I know that has switched to Telus has stayed because of your poor service- you have to give tv’s away to get customers as @shaw keeps customers with great customer service
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Kat
(@KatlandKat) reported
@Catvanzyl @TELUSsupport @TELUS I had cable/internet then was trying to do a smartphone (they lied to me outright about what it could do) so when I got the phone and tried to set it up............massive problems so canceled them all. Took months to sort out including a collection agency ...didn't owe anything
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Sanchit Chandna
(@sanchitc) reported
@TELUS have been on hold for about 35 minutes to talk to ADT Telus customer support. Had it been an emergency, things would have already happened before you respond.
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Bell Support
(@Bell_Support) reported
@Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB
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BC Oversight
(@bcoversight) reported
@TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.
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Melissa Choi
(@melissa10203) reported
@TELUSsupport @TELUS Wifi down Burnaby Mountain area?