Telus

Telus Outage Report in Terrace, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 12/15/2025 09:30

December 15: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

Loading map, please wait...
City Problem Type Report Time
CanadaTerrace E-mail
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jkmnew jacob new (@jkmnew) reported

    @Conditional1st Watching on Telus Optik. Definitely some intermittent problems on the national broadcast.

  • alibi_co Truth + Alibi ******** Co. (@alibi_co) reported

    @TELUS hey, telus...if I could give you a bunch of thumbs down I would. TERRIBLE service OVER AND OVER.

  • Michell16715337 Michelle K. (@Michell16715337) reported

    @SkipIsChris @telus is horrible for this.

  • lukemcquarrie Luke McQuarrie (@lukemcquarrie) reported

    I would rather have 10 more years of Covid than one more year of tellus, honestly the worst phone company Canada has to offer. #telus

  • SmoothOil Smooth Oil (@SmoothOil) reported

    @TheTowelBoy Telus ripped me off. Never.

  • JennSj Jennajay (@JennSj) reported

    @TELUS I get put on hold for hours…have to fix and troubleshoot my own internet problems and my internet disconnects constantly…what am I paying you for? .. worst customer service ever 👎

  • FishermaMelvin Fully Vacc’d and Masked for You. (@FishermaMelvin) reported

    @CBCMarkQuinn What? The online doctor service from Telus didn’t work? How can that be? Alberta paid them more than humans!

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @Telus push to hard, finally made the move to Shaw for the home phone. Sounds like the neighbours will be doing the same. These butcher installations for Fibre are not worth the headache & Telus's home phone service is no longer a reliable option.

  • DaveE25693729 Dave E (@DaveE25693729) reported

    got a voicemail, delivery was coming and on truck..all good...NOPE, I called back and the delivery was still incorrect as well as shipping carrier. How may times do I have to explain the same thing???FKN BRUTAL. SO FKN STUPID. why is Telus part of prescription delivery?

  • CallOnIceStands Jocelyn (@CallOnIceStands) reported

    @DJRoss_72 It's down. But it's on NBC (135 Telus) if you have cable.