Telus Outage Report in Terrace, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Terrace, British Columbia
The most recent Telus outage reports came from the following cities: Terrace.
| City | Problem Type | Report Time |
|---|---|---|
 Terrace |
Internet | |
| Terrace |
Internet | |
| Terrace |
Phone | |
| Terrace |
Phone | |
| Terrace |
Phone | |
| Terrace |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kurogman
(@YulBBudy) reported
@DimitrinaStanc4 ugly basketball and #fuckinrogers internet is down again! good thing I got Telus on my phone
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Shellie she’ll
(@Ss_Shellie) reported
@GlobalEdmonton @ChrisAChacon Telus sucks in many parts of Red Deer. 1 and 2 bars only
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Stan Beeler
(@StanBeeler) reported
Telus, the company that provides my landline phone, must have the worst customer service in Canada. I have been incorrectly billed for months. Every month I contact them to point out that Nova Scotia is not in Hong Kong; every month I am billed for NS calls as Hong Kong.
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SaskTel
(@SaskTel) reported
@Xzyer @TELUS Hi Gavin, we are aiming to support in Spring 2023. Once eSIM has launched we will provide a list of compatible devices that will support it.
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Jay Bhatia
(@J_a_yB) reported
Pathetic customer service by @TELUSsupport @TELUS DO NOT GET TELUS. you’ll never be able to get hold of an agent as the wait times are ridiculous. So they can over charge you and you cannot do anything as you cannot reach out and cannot take out 2 hours out on a working day.
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Inugami
(@JMA_Inugami) reported
Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!
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Duncan Cameron
(@CapeDory27) reported
@TELUSsupport I am receiving no support on the Telus customer support line
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James R.C. Smith
(@jamesrcs) reported
Has anyone else noticed a complete crumble of the @telus tv signal strength over the past week?
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Charlie Smith (Vancouver)
(@charliesmithvcr) reported
@sqwabb @TELUS At minute 77, the phone looked like it would be unlocked. But there's another problem—I don't have access to the email account for phone registration because I was cut off from Georgia Straight emails. Here's a most bizarre aspect of this: it's my phone. I own it. I paid for it.