Telus Outage Report in Terrace, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (21%)
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Wi-fi (12%)
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TV (8%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Price
(@sunnywaters12) reported
So I figured out why my satellite wasn’t working. Telus is a 3G network here and my phone was set on LTE. Who knew? Gotta blame somebody, as usual. I get my fair share of blame too.
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Doug Strader
(@doug_strader) reported
@mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.
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Arif Himani
(@ArifHimani) reported
@TELUSsupport Someone has to do something, take responsibility and make proper compensation for all the trouble I have been going through for making the worst decision of trusting telus and signing up for cellphone service yet to be delivered but seems highly unlikely
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Jennifer Alexander
(@Jennife20607486) reported
@ADT very frustrating. Alarm gone off for no reason (house not even armed) for 4 times last 2 weeks. Hours on the phone and gotten no where. Horrible customer service. Since Telus taken over this is a joke.
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Charles-Henri Sanson
(@SeachSanson) reported
Just finished a screening call with @TELUS, what an absolute joke. 1st the HR was supposed to call me on Friday, but never had the call and contacted me on wednesday and apologized for not calling me. We got a call today, proposing 23k for a job with a working amplitude
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Arif Himani
(@ArifHimani) reported
@TELUSsupport If I do not hear back from telus by tomorrow with proper resolution to the ongoing issue I would be escalating it further by making an official complaint ombudsman office.
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Richard T
(@RichardTheGeek) reported
@MusicMan1730 @TELUS @TELUSsupport Sadly I had the same problem - both texting claims and horrific queues…
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Arif Himani
(@ArifHimani) reported
@TELUSsupport Telus supervisor called and assured they will contact canada post and get back to me over a week ago. I am getting email from canada post to confirm if I got the delivery for the phone shipped as "signature required" item. How stupid they don't know themselves!!!!
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Forget 2050, Net F****d by 2022!
(@a_darkcorner) reported
@Donna_Thorp_ @Mikeggibbs They use Bell's 5G network out east and Bell uses Telus' 5G network on BC and Alberta. Telus is also trying to get into the health market.
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Anisah Egely
(@AnisahEgely) reported
Part of me doesn’t want to tell on my upstairs neighbour for smoking inside, because we piggy back off her wifi… but the other part of me hates that my house smells like cigarettes. And I know I’m a grown up who should get my own wifi, but Telus and Shaw won’t service us.