Telus Outage Report in Terrace, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Adams
(@JeffAda79899691) reported
@76pedrosilva @jkenney @TELUS Maybe they can fix their customer service too. I'm sick of these "qualified technicians" doing nothing more than suggesting to unplug the modem then plug it back in. Like I never even thought of that Telus
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Pfizerized Chad 💉
(@ChadOhman) reported
Call from the escalations team this morning, "Well I'm not really that tech savvy but I can get you in touch with someone who is" HOLY **** WHY DO YOU WORK FOR TELUS
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Coronal Mass Ejection
(@RB8E2) reported
@TELUSsupport I have made calls to your customer service. With responses justifying the increases being due to expanding telus infrastructure. My service has remained constant. No notable improvements. Just an increase in bills.
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Kevin williamson
(@KevWest73) reported
how do you do it @telus @TELUSsupport ?? 2 weeks for setup..then doesn't work..then no call, just straight to VM as I'm staring at the phone??? 3 times....
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Vaughn Whiskey
(@VaughnWhiskey) reported
@BlockBuster_Guy ohhh their support is utter trash since covid. you get directed to a chat bot and have to request a callback. coverage is as good as Telus (same network i believe because they own Koodo) but has reasonable deals and promos
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Rory Sperling
(@rosperchat) reported
Hey @TELUS, if all your agents are busy helping other people, here are a couple tips. 1. Give better service so you’re agents aren’t so busy. 2. Hire more agents. #holding
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dinky
(@dinky69472564) reported
Disappointed with a company like @TELUS !! Ripping customers !! Shocked to get a bill of 200 dollars for not even using the service !! When I called to discuss , I was told there is nothing that can be done !! It surprises me how companies like @TELUS allow all of this ?
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Olive Jeejeebhoy
(@searby) reported
Well moved to telus but will now will cancel as every time we want to call a friend in Grand Cayman it is blocked. When we finally get through to ask why, the answer is security! After much argument they put us through only to block us on the next call
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Noyzboyz Performance
(@NoyzboyzP) reported
@TELUSsupport been a loyal Telus Business customer for 20yrs. on my 5th Samsung Note 6mos old...huge dissapointment, Voice dictatation is terrible, battery life is terrible, screen cracked with very light drop, warranty is void and there is no support. may switch carriers
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Esmé Comfort
(@esmecomfort) reported
@DougBlackAB @TELUS @Invest_Alberta Maybe that means better internet service from them down the road?