Telus Outage Report in Terrace, British Columbia

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris Tina (@bekindandmask1) reported 6 minutes ago

  @Jenfeds73 @TELUS_Spark I would insist that the music be turned down for any child who needed it. My child has severe sound sensitivity/anxiety and doesn’t do well in similar situations, she usually flees. I think most people wouldn’t care And Telus should be ashamed of their response

• 
  IamEliteStuber (@CP_CNC) reported 7 minutes ago

  @cherry_grant @TELUS @TELUSsupport I totally get it. We have to call Telus every 2 years, threaten to leave then we get the better rates again. It's tiresome, but we do get good service. That being said, it will die at 7pm tonight most likely and be out all weekend. I have Shaw business for the shop and is stable

• 
  sirHermitCronefromHHT (@Ashleychasesno1) reported 9 minutes ago

  Guess who has to call Telus in the morning to ask what ******** is going on? I returned my old phone for a rebate & apparently they lost it. FML that money was supposed to buy bus tickets & a few more groceries. I got confirmation that they received it last Friday. So WTF!

• 
  Xzq (@IsntThisMe) reported 13 minutes ago

  @TELUSsupport for some reason I can not send or receive calls/txts, all I get is a no network connection. Is there an issue with @Telus and it's network right now?

• 
  Heather Burles, MSc (@HeatherBurles) reported 13 minutes ago

  Internet painfully slow after mandatory upgrade to fibre optic. Speedtest showed 66% of speed I'm paying for. First solution offered was for me to upgrade to faster internet. I suggested I pay 66% of Telus bill. Troubleshooting and speed is back to normal

• 
  StevenX (@StevenX_DFA) reported 15 minutes ago

  @PrimeBane The telus hub isn't completely terrible, though it's still miles from a proper fiber connection. But I certainly get by.

• 
  Charity (@Charity91) reported 17 minutes ago

  @Bell @TELUS @TELUSsupport I have zero cell service today whatsoever, and next to none for the past month. What does it take to get it fixed?! This isn’t fair or acceptable since we pay our cell phone bill every month. Please stop telling us there isn’t an issue!!!!

• 
  Janet (@JanetVanIsle) reported 21 minutes ago

  @LilHurricaneo @mssinenomine I switched from Shaw to Telus so I could get Internet for Good. $10/mo for PWDs! It's high speed too. Daughter and I can both stream with no problems at all whatsoever. Have never had to do the modem reset thing due to connectivity issues (knock on wood).

• 
  Frankly I'm Concerned (@FranksCranks) reported 21 minutes ago

  @Jenfeds73 @TELUS_Spark No. Virtually all commercial business music sucks. Telus music really sucks. No sane person enjoys it. Guy's a prick.

• 
  Michelle K. (@Michell16715337) reported 24 minutes ago

  @Jenfeds73 @TELUS_Spark @telus another reason I dislike you. You doubled my elderly mother's bill and called her a liar when she pointed out the contract she has with you....just hoping she wouldn't notice?!? You are the worst human scum out there; training your employees to be equally as scummy!