Telus Outage Report in Terrace, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrace, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Julia B
(@downtownjuliab) reported
Literally cannot use my cell phone to make/take calls at all now. @TELUS what have you done to the signal in Southeast Vancouver? (And no the issue is not with my phone, we have gone through the trouble-shooting on that.)
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jwags
(@jwags79527673) reported
@Oliver_Trpcic @TELUS Apparently, TELUS received government $$ and now work like government. 2 supervisors for one customer rep. Gotta love progress.
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Commissioner Miner
(@fanCRTCProfling) reported
The new #Telus reply to the #CRTC Credit Card fee basically states, if you want to avoid the new credit card fee then use a different method of payment and **** you. And the whole reason why you are getting this fee is because we can charge it, except in Quebec.
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Sevan Mattar
(@sevanmattar) reported
@sofiesonja FACTS thats why i never use the app, i got thru the telus app instead
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lkelaher
(@lkelaher) reported
@Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail
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Ed DeBruyn
(@debruyn_ed) reported
@ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!
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SerenityFel
(@SerenityFel) reported
@TELUS Is service down in Edmonton Alberta? My wifi has been out for over an hour. Im using data
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Rodney Martinez
(@Rodneym79) reported
@CraveHelp @masconbytelus Why would Crave not list a service provider that sells your Crave+HBO service? When I signed up, I expected to have access to the vault of movies like I had in the past when I had @TELUS as a service provider but this isn't the case. Why not!? Please fix!
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Mr. Abdul Kaskas♊️
(@wolfe69err) reported
@TELUS , @TELUSsupport , I was told someone was "supposed" to call me and noone did. This is on top of being told i'm "supposed" to have my mobile data setting on when i am at home where i have #Wifi service which is not correct information.
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Matt Hickey
(@MattHic54841938) reported
I love @TELUS @TELUSsupport. Book an install for Friday past and they tell me there's an issue outside that there is no splitter installed when a @TELUS technician was paid to have 2 installed and put it in the system that he had done the work. 1/?