Telus

Telus Outage Report in Terrace, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 03/03/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob03959236 Rob (@Rob03959236) reported

    @TELUS Poor customer service. U r making good money but not adding more cstmr service lines.I tried to call in morning for 1 hour no reply,then trying now for the last45minutes,still on hold.3rd class service.U people r cheating us because of imperfect competition in Market.

  • thelightphone light (@thelightphone) reported

    @jeffreypeq If you feel comfortable with the risk, we can make an exception and ship to Canada, we just cannot accept a return for carrier issues at this time. There is a subreddit where you may be able to see which carriers/regions others are having success with. Telus seems very promising

  • northsidechad Northside Chad (@northsidechad) reported

    @TELUSsupport Hey Telus Support, is there anyone working this account tonight?

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Tried switching to a new SIM card and I’m just getting a no service message after a few hours. What’s the deal @TELUS? @TELUSsupport

  • generalKenny2 ⁻\·kenForest·\- (@generalKenny2) reported

    @TELUSsupport complaint,i have missed payments due to telus ebill alert email not sending out in some random months, checked my entire mail folders including spam too

  • achek1720 Achek1720 (@achek1720) reported

    My business has been left virtually inoperable going on 5 days. Living at my shop post surgery and now having to cancel my vacation last minute all thanks to an admittedly "error on their end" by @TELUS @TELUSsupport with no resolution in sight Thanks for telling me to be patient

  • lou_deasis Lou De Asis (@lou_deasis) reported

    lmao Telus tech support not allowing PureFibre service to be activated at my sister's townhouse unit because they couldn't find the address in their system. Threatening going to Shaw changed their minds but no progress was made after 2 wks Fantastic job guys. Off to Shaw they go

  • RyanVoutilainen Ryan Voutilainen 🇨🇦🇫🇮🇺🇦 (@RyanVoutilainen) reported

    @Brad604 No issues for me with Telus

  • B0Ob_bee 🔞 🦸‍♀️ 𝕊𝕦𝕡𝕒 ๒๏๏๒ ๒єє ( • )( • ) 🐝 (@B0Ob_bee) reported

    @CanadianOwl92 @TELUS @Rogers Thats annoying that they don't support the watches

  • CLVitucci Christine Vitucci (@CLVitucci) reported

    @TELUS have been having issues with data this afternoon!! What’s going on and when it be fixed??