Telus

Telus Outage Report in Terrace, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 11/13/2025 02:20

November 13: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

Loading map, please wait...
City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Weezzie4 Weezzie (@Weezzie4) reported

    @MIHomeYGK Yeah my phone was not working today. I am with Telus

  • AMDM00yyz An Mc (@AMDM00yyz) reported

    @CharRichardRSW Telus mass site is wide open on Saturday/Sunday & next week, into evenings as well. Appointments available in Red Deer TOMORROW too. 100s of appointments. Happy to see eligibility jump 10 years *** Sign in & see - just don’t book if not eligible!

  • apukwa Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • marionetta marionetta (@marionetta) reported

    @TELUS Seriously, I was told (by @TELUS) I'd have to log off my Telus email in order to be able to access Google maps. There's some service for ya.

  • R13Lens R13_lens (@R13Lens) reported

    Relied on an internet service provider that I thought could help me run my business and spent hours trying to get there technician today to fix there problem. Lost revenue thanks @TELUS @TELUSsupport

  • JadenPeever Jaden Peever (@JadenPeever) reported

    @TELUS Too poor for this shi-

  • RedSqwirrell 60sFemale vacationing in YYC for 11 months (@RedSqwirrell) reported

    @PrestonPixie @CMOH_Alberta I gave up trying to register with the pharmacies - ended up registering with AHS online, on the first day I was eligible. Had no issues and vax yesterday at Telus Centre. Their goal is to do 6,000 shots per day.

  • failb8 Jake (@failb8) reported

    Everryyyytimmee I google trying to find out what outage there is (if it’s even been posted about at all because half the time it isn’t), Telus takes a jab through ad placements about how the “internet down again?” And quite honestly I have not heard the last time it was for them.

  • crouhana Cee 🏳️‍🌈 (@crouhana) reported

    After 5 years with @TELUS , officially switching to @ShawInfo due to the worst client and loyalty service from TELUS.

  • syncspacelive syncspace.live (@syncspacelive) reported

    We now have service in Montreal (as low as 4ms even from Ottawa), Edmonton (as low as 2ms on Telus fibre) and Halifax (4ms even from Antigonish). This is seriously low latency that produces pretty much imperceptible delay when playing music over the Internet.