Telus

Telus Outage Report in Terrace, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 03/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • danisu87 Dani (@danisu87) reported

    My favorite part about paying for internet that doesn't work is needing to waste my time on hold because I can't leave a call back number. Thanks telus.

  • fredthealien316 Fred the Alien (@fredthealien316) reported

    @BigNasty6oh4 @TELUSsupport I actually just spent an hour with Telus working out a better price for the internet. I just got rid of most of my channels as well. It's to expensive. I even had to get rid of the WWE network.

  • FilmCriticKurt Kurt (@FilmCriticKurt) reported

    Hey @TELUS I'm missing channels I used to have before. Plz help. Thx

  • danisu87 Dani (@danisu87) reported

    The internet saga continues Telus sent a tech to hook up internet 75 like 6 months ago....the repair guy came I've never had 75 like I've been paying. Guess who is in a ****** mood waiting on hold yet again

  • tcyoungwoodwork Tyler Young (@tcyoungwoodwork) reported

    @edmontonjournal @TELUS Agreed. I had to talk to @TELUS with everyone at home and online. Sadly they didn’t have sufficient bandwidth for me to upgrade my service. But then they remembered my request and now I do have better service with more data. I’m happy.

  • JonCampbell57 Jon Campbell (@JonCampbell57) reported

    @double_a_larsen @TELUS I wonder if that means we get faster signal

  • martin_fff martin_fff (@martin_fff) reported

    @TELUSsupport I have tried rebooting, still red "fail" light. I need to contact telus support but I can't because that was my landline.

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @thumbsupfinance So yes, I started my own blog to just educate those needing the education and not trying to lecture those who just don't care! Don't feel bad. I love the dividend from banks, insurance companies, Telus, Bell but I will never be their customer!

  • arichardson_phi Alan Richardson (@arichardson_phi) reported

    Anyone else in Vancouver having Telus internet issues? No devices connecting here. 😱

  • TAKUMlCULT kyla (@TAKUMlCULT) reported

    this poor customer service rep at telus getting a beating from angry customers and it’s not even his fault 😭😭😭