Telus

Telus Outage Report in Terrace, British Columbia

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The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 12/29/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

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City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace E-mail
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyRComms Amy Robertson (@AmyRComms) reported

    @kyulls @TELUSsupport Thanks. Not sure what there is to do! I’m going to call the same tech who visited on Sunday to come back. Guy on the phone couldn’t help. I’ve submitted an escalation request. Bizarre, ridiculous, and so frustrating. @TELUS

  • prairieplowboy Don Yurchuk (@prairieplowboy) reported

    @jkenney @TELUS And yet Telus cannot get our internet to work consistently. I have Telus staff in our home about every three months, repairing, replacing but never solving the problems. Nice they are out for new business. They do not take care of existing customers.

  • bukelacktavose Buke (@bukelacktavose) reported

    @jkenney @TELUS Telus keeps raising it's rates for critical things like the Internet during a global pandemic and those jobs are an estimate that may never come to fruition. Telus should be investigated by the CRTC. Telus is a #Disgraceful company.

  • desneiges987 métis Unit says #RetireLucy (@desneiges987) reported

    @jkenney @TELUS .@Telus I will be cancelling my home services with you as soon as possible and will never use any Telus services or products again because of your constant business dealings with UCP ghouls and the disastrous impact of Babylon health on Alberta doctors and health care system.

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @NiceViolinBoy @eir @eircare Same. Just waiting for my kit. Got the same issue with Telus over here. Except their technicians actually admitted they oversold their mobile internet units and the network is toast because of it. lol.

  • JeffAda79899691 Jeff Adams (@JeffAda79899691) reported

    @76pedrosilva @jkenney @TELUS Maybe they can fix their customer service too. I'm sick of these "qualified technicians" doing nothing more than suggesting to unplug the modem then plug it back in. Like I never even thought of that Telus

  • kerette45 Ker E (@kerette45) reported

    @brittdales @TELUS It's funny, I got a call a while ago from Telus asking if I had trouble with telemarketers. Told him, "not until you called". He said, "I'm not a telemarketer". I replied, "are you on my phone? Are you trying to sell me something? You're a telemarketer"

  • 2hot2k Recovering Worrier (@2hot2k) reported

    @Darrin_Rigo @TELUS @TELUSsupport Last time I tweeted displeasure with big T, I had them slide in to my dm’s to “see how they could help me”.

  • chrysoils1 chrys (@chrysoils1) reported

    @jkenney @TELUS Telus has the worst service I’ve ever paid for

  • MagnusAlmighty 🍁CAMPAIGN FOR CHANGE NO FKS GVN 🇨🇦 (@MagnusAlmighty) reported

    @jkenney @TELUS Whats the infrastructure? Panels and 5g subsidized by taxpayers only to be charged back by telus once built. **** off.