Telus

Telus Outage Report in Terrace, British Columbia

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The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 11/21/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

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City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus

  • Donna_Carrick Donna_Carrick (@Donna_Carrick) reported

    @RogersHelps I won't call again, why would I put myself through that? The call was not fully resolved before I gave up and hung up over three hrs in. Next time I need help, I'll walk into a Telus store.

  • motherfarmer Motherfarmer🐧 (@motherfarmer) reported

    @TELUS I'm telling you right now. The next time your piece of **** employees knocks on my door and disturbs me I'm choosing violence. LEAVE US ******** ALONE YOU ******* INTERNET JEHOVAH'S WITNESSES.

  • HowSenChong How-Sen @ Toronto Environmental Alliance (@HowSenChong) reported

    @GlenWillGo It’s maddening that we don’t have cell service in the subway. Bell, Rogers, and Telus simply refuse to come to the table.

  • BobbieScarlett ⚫️Toxic *****⚫️ (@BobbieScarlett) reported

    Do not choose #telus #telussupport if you want actual support when your internet goes out. They schedule appointments with you, you take time off work and they don't show. This is the third day of no internet #telus

  • Chanta_Ly Chanta_Ly (@Chanta_Ly) reported

    … the Credit Team has up to ten days to respond!! Ten days! I’m using data because I can’t have Telus internet hooked up until this is resolved. Telecommunications company fail.

  • Servicetime93 Service (@Servicetime93) reported

    @TerXGamer @EN_BlueArchive which company internet are you using? and where do you live? i live in toronto using rogers, and i cannot login with home wifi, or home internet but i can log in with telus mobile 5g. maybe rogers having some issue?

  • talkhard19 Talk Hard (@talkhard19) reported

    @VikkiLucibello @PWDCAN @CRTCeng Telus, Bell & Rogers have lobbyists and they make sure they shut down any and all competition that wants into Canada and the court s and the #CRTC sit back and allow it. They don't care about Canadians, they've proven that.

  • oilymitts ***** Quill (@oilymitts) reported

    @telus Absolutely pathetic customer service. Can't sign up for new pre paid on site so operator trys to charge me 50 extra. Cancelling my internet right now. Truly pathetic