Telus

Telus Outage Report in Terrace, British Columbia

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The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 11/22/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

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City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dtaks Dallas (@dtaks) reported

    @TELUS @FriendlyFuture I would like the service of which I pay top dollar for to work…… like my phone and my hub. How about putting time and effort into that in which you are suppose to provide for my money not spend it on causes for a pat on the back and inflate your ego.

  • marayavictoria Rya Victoria (@marayavictoria) reported

    is Telus internet absolutely horrible for y’all too? Shaw had me so good in my last place 😫

  • jason_leavell Jason Leavell (@jason_leavell) reported

    @TELUS how is it that all phone numbers go to a Central American call Center? And none of them are able to get me the answer I need about your fiber internet, and none of them have a ability to transfer me to someone that can help? #SmallBusinesses

  • mrfynner MrFynner (@mrfynner) reported

    @TELUSsupport @TELUS Signed with Telus a month ago. Have an average of 10 dropped cell calls a day. Call for support and they say we are aware of the issue. Not doing anything about it. Why did they fail to mention this when they were selling me their services? Scammed!!!!

  • eaglesfan102507 🇨🇦🦅 James Lockridge 🦅🇺🇸 (@eaglesfan102507) reported

    @Storm_Mtn @TELUS I wait, in eager anticipation for the facts, proof and examples you’ll obviously provide which clearly support your statement.

  • LorneRath Lorne Rath (@LorneRath) reported

    Do you remember when you joined Twitter? I do! #MyTwitterAnniversary Telus Sucks cancel you subscription

  • whistleblow3 whistleblow (@whistleblow3) reported

    @TELUSsupport Haha, what a joke #telus is. Please spend your money elsewhere. Broken promises and abysmal customer service. They certainly don’t value me (or anyone) as a customer. Hello Shaw!

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    @amber122185 we went under contract with them 2 years ago. It was MULTIPLE visits from techs upon installation because nothing worked right from the hop. I've never had to escalate to a manager with another company, as often as I've had to with Telus. We went weeks without properly working

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    This entire of the #CRTC leadership is failing at the pillar of protection (s.7 of the Act), putting people in harms way, ignoring basic service (universal comm's) & rights for the financial benefit of... Rogers & Telus. People don't see this. They don't know. *shakes head*

  • RobHislop Rob Hislop (@RobHislop) reported

    @imboblayton I can’t help you with directions but you did make me laugh with your comment - is telus better than Shaw? Having spent time with both I am going to say both are equally frustrating