Telus

Telus Outage Report in Terrace, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 08/31/2025 18:10

August 31: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

Loading map, please wait...
City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eischrista Christa Eisbrenner (@eischrista) reported

    Hey @TELUS it has been 24 hours since I realized you had disconnected my phone service again, and two hours since @TELUSsupport told me to send them a DM with no follow up. Can you going to give me my phone number and service back? Are you going to pay me out for the remainder

  • _Jydeman James (@_Jydeman) reported

    Just when I think Telus is the worst telecom company in the world, someone reminds me of Globacom😬😬

  • 3ch0z G (@3ch0z) reported

    1/2 @CRTCeng potential misadvertising /fraud / ***** out blatant disregard? @Telus wtf? :D What a joke. Got my device Jan.22.Your own Terms&Conditions xclude me, &then you violate your own T&C.facepalm.

  • AstralSpartan Spartan Team Astral (@AstralSpartan) reported

    Well ****. My wifi is gonna be down for a few days so there goes any chance of me getting wolfs fang. **** @telus . You guys always have issues

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @chanter11 @TELUS I can’t pay online because I’m no longer a customer of theirs

  • tavisrudd Tavis Rudd (@tavisrudd) reported

    @TELUSsupport very unhappy to realize my purefibre bill had jumped from 90 to 140 with no change in service or overages just a contract expiry which Telus didn't phone me to renew. 60min on hold today and loyalty won't refund. Consider me an ex-customer after 20+ years

  • ColourMeRedddd #Redddd (@ColourMeRedddd) reported

    @TheOyoyoy @TTChelps The wiring is there & set up in the tunnels. Freedom Mobile users have access to it. Rogers/Bell/Telus have so far refused service in the tunnels

  • NoreenS60453986 Noreen Smith (@NoreenS60453986) reported

    @CityNewsVAN This closures are getting bad wonder what Dix is gonna do? Maybe call Telus? Can’t get into a walk in clinic, how bad does it have to get before we get a reaction from our Government?

  • ericegreene Eric Greene (@ericegreene) reported

    Newb @TELUS customer here. Wish y’all would’ve told me how terrible they are before I switched on. Ran up $780 of roaming fees in one day after they told me it was $12/flat and the response from @TELUSsupport was basically, “haha got you!”

  • eischrista Christa Eisbrenner (@eischrista) reported

    find my account and said he would give me a callback in 5-10 minutes. That was two hours ago. I now have no service. AGAIN. I can’t call. It will take me hours of waiting at a @TELUS call centre for you to give me my number back, AGAIN. It’s not that plans are cheap. I have