Telus

Telus Outage Report in Terrace, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 03/12/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BinchXO 🤙🏽🤙🏽 (@BinchXO) reported

    @CODIJIMbob If you download the mytelus app it should tell you if you did the bring it back thing or not! But there also shouldn’t be any issues if you just go into telus aswell

  • Craigisphotos Craig Andrew (@Craigisphotos) reported

    @TELUS @TELUSsupport Been trying to solve a land line problem for 6 months+ Why are you so hard to contact with a problem?

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile is organized fraud. Charging people money without a sim card and nobody available to speak with. @TELUS is behind it all. Trying to save money by having no customer support. Dont tell me to open a ticket.

  • MarkShaw24 Mark Shaw (@MarkShaw24) reported

    @richardzussman Richard, as you may have guessed, I’m not a fan of @TELUS . Their medical service is reprehensible.

  • megmcgpatterson Megan McGregor-Patterson (@megmcgpatterson) reported

    @TELUS WHY don’t I have service in my house anymore?! Please someone come check on the towers in bridgenorth, Ontario.

  • accordingtomio M. (@accordingtomio) reported

    @MsBehavior @Bell_MTSHelps I am glad they sold my account to Telus. Haven't had any issues with them, so far, in the last five years. MTS was legit the worst.

  • mayorblaine Blaine (@mayorblaine) reported

    Telus let me know that as a valued customer my monthly phone bill will increase $7. Yeah, telecoms isn’t a criminal racket in Canada.

  • hodsdon_k Magnolianna (@hodsdon_k) reported

    @AnnelieseM_DK I’m thankful for the dr I found through a health app. No more small town drs for me unless I need to see someone in person. I’ve never had better health care. It’s called Telus Health & I strongly recommend it. It takes 15 min out of my day and I don’t even have to leave my house

  • xraydares Darren (@xraydares) reported

    @mayorblaine @TELUS Over 20% profit, ****** service and ****** coverage. And they want more money. What an absolute joke.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    On issues requiring refunds, does Telus refund that processing fee? #CRTC Let's say u trial their service, price was advertised as one thing but they charged another due to C/C. Person leaves in the 30-days due to low quality (or any other refund issue) That refunded?