Telus

Telus Outage Report in Terrace, British Columbia

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The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 05/09/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

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City Problem Type Report Time
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Phone
CanadaTerrace Internet
CanadaTerrace Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmie_Kanuck Kimmie_Kanuck 🇨🇦 (@Kimmie_Kanuck) reported

    @Robboman @Rinanloo @TELUS My issue wasn’t with the representative , once I got through. My issue was how difficult they make it to actually get through to a person. The automated options do not work for all situations. Most, in fact, need a person.

  • Doris_Wai Love Lettering (@Doris_Wai) reported

    @TELUSsupport hi Telus I’ve received 3 callbacks from you in an hour but you can’t seem to hear me and keep hanging up, I’m not sure what the issue is, is it your network?

  • scaryfish Andy Roberts (@scaryfish) reported

    @TELUSsupport @jennrobertspei Side note: I can confirm that Jennifer is currently 10 out of 10 furious with the issues we've been encountering in trying to get internet set up at our new home and right now she would choose any internet company in the world over Telus.

  • davidkcollins David Collins (@davidkcollins) reported

    @keithbaldrey Maybe if people actually followed the rules to allow those legitimately calling in to book their appointment? The bottleneck of calls surely didn't help so it's not all on Telus or the province.

  • Averyflash judy y smith (@Averyflash) reported

    @MerlinofCanada @BCGovNews But if you were born before 1931 it would be different. The idea was they contracted Telus to run the call centre so ppl could book their own appointments. There are ppl who don’t have computers or computer savvy family to help. Blame Telus.

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • Kimmie_Kanuck Kimmie_Kanuck 🇨🇦 (@Kimmie_Kanuck) reported

    @Elizabeasty @TELUS There’s a problem with the card at my ******* bank!On the ******* card they JUST SENT ME!

  • jaiyyc Jaime 🌕✨ (@jaiyyc) reported

    @David_Moscrop They’re all terrible, but Telus is actively undermining public health, and getting help from the UCP in Alberta to do so.

  • lorirosebl Lori (@lorirosebl) reported

    @Eastlink That will be almost a month without any kind of service. Is this the image Eastlink wants to have. Time to switch to Telus because of this and the attitude of eastlink that they really don’t care. Is this the kind of customer service you offer your customers

  • bringbakerback Bakers old Treehouse (@bringbakerback) reported

    @TELUS All your wonderful commercials make me want your product. Unfortunately I am already a customer and the service you provide does not match your commercial boast. Spend more on service and less on advertising.