Telus

Telus Outage Report in Terrace, British Columbia

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The latest reports from users having issues in Terrace come from postal codes V8G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrace, British Columbia 12/16/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrace, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

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City Problem Type Report Time
CanadaTerrace E-mail
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Internet
CanadaTerrace Phone
CanadaTerrace Phone

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zzyzyman Bruce Payan (@zzyzyman) reported

    Q: When my copper landline is eventually forced onto fibre, do I now get a credit on my @TELUS phone bill for a dead landline during a power outage? This wouldn't have been an issue with copper. And – huge emergency preparedness blind spot with TELUS' decision on this.

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • redshoes721 SpottedCouch (@redshoes721) reported

    8 scam calls this morning from “Service Canada.” How ******** do these jerk offs get my number? Who is selling my number? Telus?

  • _ladybird_x darkoamy (@_ladybird_x) reported

    @TELUS Sucks majorly I haven’t been able to watch any of my shows for weeks

  • kelseylomondd kelsey (@kelseylomondd) reported

    My new phone is has had network issues since Friday, rendering my phone 99% useless when I leave the home, now my wifi is hanging on by a thread, & @TELUS customer care won’t pick up the phone... dttc (literally because I can’t)

  • SUBlimelySQuare Ben asks if you heard this (@SUBlimelySQuare) reported

    whoa - feels good just to lay this out here for all to see - what a crap show going on all around us - i guess if the police can't shoot it and the average person can't afford telus care - i am on my own to handle the situation on different terms - might get ugly

  • SUBlimelySQuare Ben asks if you heard this (@SUBlimelySQuare) reported

    this world that consists of people with a narrow focus on one portion of a given field is crashing around us - i am talking with @TELUS @TELUSsupport about ongoing piracy of my signal and know i need to connect with a telecommunications engineer and they say they don't do that.

  • cordy_fox Cordula “A BPD” Fox (@cordy_fox) reported

    I should've just stayed with TELUS, @koodo has been an absolute nightmare just trying to pay the damn bill.

  • EvanRyer Evan Ryer (@EvanRyer) reported

    I think its time to cancel my @TELUS subscriptions across all of my services. I have been a client for 15+ years, but the company, and their client support have gone completely down hill in recent years.

  • SUBlimelySQuare Ben asks if you heard this (@SUBlimelySQuare) reported

    @TELUS @TELUSsupport you need to step up your game - at this time i think you are a roaring mouse on your TV commercials only interested in $$$ and not customer well being and security - SHAME