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Telus

Telus Outage Report in Terrace, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Terrace, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrace, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FidoSolutions
    Fido Solutions (@FidoSolutions) reported

    @EstelleRhianna @TELUS @Rogers 👀 Can we help with anything? - Van

  • Kraventhern
    Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • zachgilbert
    Zach Gilbert (@zachgilbert) reported

    @Patrick_ORourke Pushing you to activate online with a waived connection fee and then terminate retail employes merging Koodo and Telus stores reducing over all retail holdings and retail employees

  • tasoligg
    tahsin (@tasoligg) reported

    @papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad

  • orr_tracy
    Tracy Orr, EdD (@orr_tracy) reported

    @edmontonjournal @TELUS Yes, high speed internet is crucial. Many of us pay standard monthly fees for internet @TELUS but get little to no service

  • iamTailor
    KTailor (@iamTailor) reported

    @Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks

  • melclark65
    Melanie Clark 🍁🍊 (@melclark65) reported

    @awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!

  • freshchapati
    fresh chapati (@freshchapati) reported

    @TELUSsupport @TELUS So, when did your "24/7 technical support" for services become business hours only? Any chance you can update your website or does your incompetence go further than the ability to do so?

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • AB_MD_WarRoom
    ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @TomMcCrory7 That's what they want. 20h wait times in emerg so people say fine **** it give the health care system and all my private information to Telus