Telus

Telus Outage in Vancouver, British Columbia

No problems detected at Telus

The latest reports from users having issues in Vancouver come from postal codes V5V, V5T, V6H, V6R, V6B, V5P, V5R and V5L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Vancouver, British Columbia

Telus Outage Chart in Vancouver, British Columbia 08/03/2021 07:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.81% Internet
  • Phone 18.66% Phone
  • Wi-fi 8.84% Wi-fi
  • TV 8.51% TV
  • E-mail 5.56% E-mail
  • Total Blackout 2.62% Total Blackout

Telus Outage Map Near Vancouver, British Columbia

The most recent outage reports and issues originated from Vancouver, Burnaby, New Westminster, Delta, Richmond and North Vancouver.

CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaNew Westminster E-mail

Telus in Vancouver, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:
  • msmit Michael Smit (@msmit) reported from Vancouver, British Columbia

    @telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I love how Telus wears "we have the best customer service" on its sleeve and it still billed me AFTER I CUT MY SERVICE. I hate your service even more without even using it. That's a new low for a company in my books.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    There has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • naidoo_emmanuel Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia

    @Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService

  • SamGorC SGC Dream a little. Dream a lot. (@SamGorC) reported from Vancouver, British Columbia

    I swear, putting me on hold for so long when I phone you to cancel my internet service just reinforces the fact that I want to leave. Like do they think it's a tactic so people get impatient and hang up? Really Telus?

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @maxfawcett You haven’t lived until you’ve had to deal with Telus customer service. A vacation in hell would be more pleasant than dealing with the abomination that is @Telus

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @kboyd05 Good luck. Took 1.5 hrs to deal with @TELUS yesterday to deal with an over billing issue. On any given day, Telus is possibly the worst company in Canada to deal with. Bureaucratic, unresponsive, inept, and that’s just the start.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • rxstephanie Stephanie Hahn (@rxstephanie) reported from Vancouver, British Columbia

    @steeletalk I found out via media...I am so very upset as we have been asking to be included and “radio silence” and then “boom” media drops this important info? We don’t have unlimited staffing and people like @TELUS to help us man the phones...why no notice to supposed front liners ! Sigh

  • CiaraHempseed Ciara Hempseed (@CiaraHempseed) reported from Vancouver, British Columbia

    I’m just far too exhausted. I’ve exhausted every option other than going to Er st Paul’s And it’s just blah The doctor on Telus health app felt all bad last night

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    I get that there's a new version of the Pik TV app for Android and you are excited for the to update, @TELUS. But unless it's absolutely necessary, forcing me to upgrade or quit when I launch the app is the worst experience!

  • mmgreid Mark the Teacher (@mmgreid) reported from Vancouver, British Columbia

    @CBCStephenQuinn just last week I had another awful call with @TELUS over the the 50% hike in my monthly home services bill. Loyalty discounts just don’t exist in the #telecom sector and they REALLY should.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • HapTheCat Hap The Cat (@HapTheCat) reported

    @LanceStorm @klo1992 @TELUS Have you tried a different browser than the one you normally use? Just in case it has issue of some sort.

  • HapTheCat Hap The Cat (@HapTheCat) reported

    @klo1992 @LanceStorm @TELUS The WWE Network app hasn't worked properly since an update to it a year or so ago. Nowhere to enter your cable company credentials. Going through the website version works fine for me.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @TELUSsupport I've been waiting since May 12 letter from Telus for someone who is supposed to be in contact with me on the slow email. Obviously Telus and I have had widely different opinions on defining "as soon as possible".

  • Ironman_Davis Corey (@Ironman_Davis) reported

    @emilykirsten04 Oh no worries and quite honestly I don't think it matters alot on the phone (sometimes it does) but I use android and my mom have iPhone were both with Telus network and no issues

  • rynnien 🤡 RYNN 🤡 (@rynnien) reported

    there's no reason my internet should crash 10+ times a day. i consistently have 500+ ping on every server i connect to. it's ******* ridiculous @TELUS fix ur ****

  • imajin2moro Allan Noordvyk (@imajin2moro) reported

    PSA: If any other #Telus customers have Internet connection issues today where the hardware says everything is fine but it clearly isn’t, try changing your DNS server to 8.8.8.8 instead of the Telus default. Not how I wanted to spend #BCDay.

  • emilykirsten04 Em 🧡🧡 (@emilykirsten04) reported

    Debating switching from Bell to Telus cause I’ve had horrible service on my iPhone. Could it because it’s an iPhone?? Should I just consider switching phones

  • JennaACunninham Ginger’s wifey (@JennaACunninham) reported

    @FionaMattatall I switched to Shaw after repeatedly telling Telus NO and why I will never use this service. I would get notifications all the time for it.

  • JL_Laurie Jennifer Laurie (she/they) (@JL_Laurie) reported

    @GWHatt @TELUS No issue now but initially @TELUS was blocking texts re vaccinations from health units as spam but they let this crap through - makes no sense

  • PlatinumACV1 Andrew Copeman (@PlatinumACV1) reported

    @LanceStorm @TELUS Ohhhhhh yeah I think I've had a similar issue. For me it like... cycles through a couple web pages as it attempts to log in before getting hung up on a blank page.