Telus outages and service status in Vancouver, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 18, 3:20 AM EDT.
- Internet (48%)
- Total Blackout (29%)
- TV (10%)
- Phone (10%)
- Wi-fi (5%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5M , V5P and V5K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 4 days ago |
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Vancouver
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Internet | 4 days ago |
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Vancouver
|
Total Blackout | 5 days ago |
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Vancouver
|
Total Blackout | 5 days ago |
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Vancouver
|
Internet | 5 days ago |
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Vancouver
|
Total Blackout | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@Bzubyk @TELUS If you’ve ever had an issue with this horrid Telcom, you’d understand how bureaucratic & truly Inept they actually are. This isn’t really all that surprising when you team an inept co with an obviously feckless bureaucracy
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Langley (@Test123Do) reported from Vancouver, British Columbia@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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Peter Ryan 🇨🇦🇺🇦 (@pcryan5) reported from Vancouver, British Columbia@AmyBeeman @TELUS @TELUSsupport I start by asking - “how do I transfer my phone/cable/whatever service to another vendor?” Watch the costs drop from there…
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaIt’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Jim Gordon (@jimgordontv) reported from Vancouver, British ColumbiaHey @TELUS about to make my 3rd call in 3 weeks to @TELUSsupport about Optik/PVR problems! #telus
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Emmanuel Naidoo (@naidoo_emmanuel) reported from Burnaby, British Columbia@Telus and @TELUSsupport please can you explain the cause if disruption of service on 26 May2021 at 13:30 PST on the Burnaby area? #PoorService
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Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British ColumbiaWhy can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British ColumbiaBeen hearing “coming soon” for 4+ years…is there an infrastructure issue with @TELUS & @WestVanDistrict?
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Vik Saggu (@VancitySaggu) reported from Burnaby, British Columbia@FlossYourTooth Wtf what’s this on Telus?
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Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia@lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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freelance cyberbully (@d_esiree_______) reported from Vancouver, British ColumbiaIn Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BB28 (@venusxedus) reported@Ayan604 @TELUS @TELUSsupport Telus keeps spamming me with calls too but I never pick up because I just assume it’s a scam… almost one every day
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Dlakes (@dlakes_fx) reported@jamajama711 @MkoTheComedian Can you help with telus
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Ryan Free Albertan (@Ryanantividvax) reported@VeeVeeFreeFox It’s just like when I called Telus for support. I keep hanging up and recalling until I have somebody speaking English clear enough I can understand them.
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Trader Joel 🇨🇦 (@Trader__Joel) reported@TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?
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chris deegan (@chrisdeegan6) reported@Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus
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Brine (@foolonthehill) reported@MPelletierCIO @TELUS is so badly run. I went months dealing with them installing fiber to my door and when it was finally time to light it up, a rep came to the door asking for my ID to run a hard credit check. Hard pass on that for a monthly subscription. So I am not a Telus customer.
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MoneyTree (@sk_bossman) reported@BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement
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306 Shane (@NoSacredBeliefs) reportedAs a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).
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XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported@Rogers sucks. Good job @TELUS @TempoBasketball
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DTTD (@king_DTTD) reported@0xdamani hello, please i need help with telus