Telus outages and service status in Vancouver, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (47%)
- Total Blackout (26%)
- TV (11%)
- Phone (11%)
- Wi-fi (5%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5M , V5P and V5K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 7 days ago |
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Vancouver
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Internet | 7 days ago |
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Vancouver
|
Total Blackout | 7 days ago |
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Vancouver
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Total Blackout | 7 days ago |
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Vancouver
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Internet | 7 days ago |
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Vancouver
|
Total Blackout | 8 days ago |
Community Discussion
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Telus Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@marchaslam1 @TELUS Not sure fault lies with the install tech. He did a great job, everything worked but it took time before voicemail disappeared. Two years ago I had similar problem. Was told I’d have to switch to fibre to fix voicemail, I said I’d go to Shaw, then they miraculously fixed it.
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kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia@sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower
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Shamim Abbassi (@ShamimAbbassi) reported from Vancouver, British Columbia@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Olumuyiwa Igbalajobi, Ph.D (@olumuyiwaayo) reported from West End, British ColumbiaHi @TELUS, we do not have access to internet in the last couple of hours. Kindly fix this! Location- UBC, Vancouver!
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DaleCadeau (@DaleCadeau) reported from Delta, British Columbia@GlobalBC As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?
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mama bear 🙈🙉🙊 🏳️🌈 (@trackwanderer) reported from Vancouver, British Columbia@BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)
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Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported from Vancouver, British Columbia@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia@PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.
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****&Span1745 (@cleanrag) reported from Vancouver, British Columbia@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@TedNesNA @TELUS @TELUSBusiness I overpaid on my dad’s account after he died. They’ve never refunded it.
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Nicky Bullets (@nbrosef) reported from Vancouver, British Columbia@BuddJacket @BigNasty6oh4 @BigNasty6oh4 This. You just play them off each other and watch them beg for your service like the corporate bloodsuckers they are. Telus all day for TV never had complaints about their internet and I okay poker online. Just watch the upselling. Bloodsuckers all of them so.
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Lori Foster (@hornscallywag) reported from West End, British ColumbiaTelus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaThere has been a lot of theft on our Gitxsan Indian Reserves due to drug dealer invasion. I have #Ring and @TELUSsupport Security because both are lousy. No parts for Ring flood lights; and Telus doorbell constantly has problems 😩 Bands are useless with nepotism & no ed.
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Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia@TELUSsupport @WestVanDistrict As a longtime TELUS mobility x2, home security, Internet 50 x2 & Optik TV customer, I think it’s a fair question to ask why #PureFibre isn’t offered to @WestVanDistrict? After 4+ years of “coming soon”, I’m politely asking for a straightforward answer. Thank you
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mama bear (@trackwanderer) reported from Vancouver, British ColumbiaSo glad we got DAZN for the singular reason that Telus has too many ridiculous problems.
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b ran out of time (@bh_) reported from Mount Pleasant, British ColumbiaRogers, Telus, Bell was too many. I think we should all just stop doing business with Bell. They’re already weakened. If we can get Rogers, Telus, Bell down to 2 then that just seems like a better amount to me.
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Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia@TELUS suddenly no service for over 5 minutes. What’s the issue????
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ZuluTrucker (@zulutruckeryyc) reported@TELUSsupport Bunch of fukin liers - Telus has become BS company, stay away from this scammer company!!! 0 customer support, 0- follow-up nothing but LIES!!!!
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Kristel 💙🧡 🇨🇦 (@kristelxo) reported@ReaganPodelec @TELUSsupport I think I’m gonna be ill… I saw that it was delivered, never heard anything from Telus and tossed that receipt
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Darlow012 (@Darlow012) reported@GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good
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Marv Brown (@grizbro) reported@TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.
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biag (@TFCLeafnation) reported@mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.
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The Bull Whisperer (@Thebullwhisper) reported@L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.
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Mr Briggens (@mrbriggens) reported@Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.
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Tim S (@TimS98546018) reported@bruce_mcgonigal EVERYTHING THEY DO IS ILLEGAL ??? ANY MORE WETLANDS SCANDALS COMING UP WEF SCAMMER ??? I'M WITH TELUS AND MY BILL WENT UP $10 DOLLARS FROM LAST MONTH ??? I HAVEN'T WENT TO THE STORE YET ??? BUT WE ARE PAYING FOR THE DATA CENTERS TOO ??? THEY ARE BAD FOR THE ENVIRONMENT TOO ???POS
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peter the butchwhore (@hotglassofskank) reportedit’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.
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Teresa Reza (@teresa_reza) reported@JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled