Telus

Telus Outage Report in Thorhild, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorhild, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorhild and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorhild, Alberta 05/09/2025 20:05

May 09: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crwequine Cindy Wilinski (@crwequine) reported

    Next UCP presser; -We have partnered with Telus to create a user pay app for a not a vaccine passport passport that businesses will need to decide to enforce or not -Hinshaw is a hero -candy stripers as ICU staff -Sask is also bad -liquor sales stop at 6pm except for Jamieson 🤡

  • nadenemb Nadene (@nadenemb) reported

    Hey @TELUS .. my security system has been offline for a week because of the ****** service you're providing in Airdrie. When are you going to fix the issues that are happening and am I going to get a credit for service paid for but not provided?

  • Jefffrost41 Jeff frost (@Jefffrost41) reported

    @CR9090JK @TELUS They say it’s the working from home people are the issue but I don’t see that changing anytime soon and not sure if they plan on fixing it. I negotiated a discounted rate since the level service decreased. If enough consumers do they same maybe they will figure it out

  • PicardPierre9 Pierre Picard (@PicardPierre9) reported

    @TELUS What is going with your network?? All kinds of people having issues with phone calls or sending texts. Get that fixed ASAP

  • SamanthaDRS Samantha (@SamanthaDRS) reported

    I reached out to @TELUSsupport today because my internet, as always, is poor (to be kind). The issue has been prevalent for years, and during the height of the pandemic, the TELUS team urged me to have a technician come out. I was not comfortable with having a stranger...

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    @newcybersol checking... the basic website is on abgov.. trying to login and I am like 1500 in the que to get there.. will let you know btw, telus nuked babylon for another name, not sure why

  • HockeyTimeAB Hockey Time AB (@HockeyTimeAB) reported

    @CR9090JK Telus is an absolute farce, as is any telecom company in Canada. We pay outrageous amounts of money for sub-par service. And yes, it’s been worse than usual.

  • Stv Steve (@Stv) reported

    Pre-TELUS, pre-COVID, I would regularly hang in my local brewery and do a little work over a beer. Because of TELUS, because of COVID, I am once again working from a local brewery, but while my kid has hockey because no fans allowed. @tapworksbrewing has nicer views tho.

  • BeingandZoe Geriatric Millennial (@BeingandZoe) reported

    @ChalicothereX Assume the worst. It'll be run by telus health I'm sure, so it'll suck.

  • SamanthaDRS Samantha (@SamanthaDRS) reported

    @TELUSsupport No. I don't appreciate that TELUS is only interested in offering a courtesy when I'm ready to leave. That's not customer service, that's damage control. I've had issues for years, and the company has never cared. I'm an account # and some dollar signs, and tired of it.