Telus Outage Report in Thorhild, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thorhild, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorhild and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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cry @ dm take my wallet
(@supreme_kye) reported
I’ve seriously tried to set up Pre authorized pay for Telus with my new credit card TWICE and it still doesnt work I’m gonna lose it
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KatieMacKenzie
(@katiemackenzi18) reported
Another week before my package - shipped two weeks ago - will arrive. Thanks @telus and @PurolatorInc for the less than stellar service.
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𝗥𝗲𝗻𝗲𝗲 𝗟𝗼𝗺𝗲𝗻
(@ReneeLomen) reported
@TELUS any plans EVER to come to Fort Nelson, BC? I’m pretty sure you’d take over 99% of our current service providers customers. I miss TELUS service so bad (when I lived south).
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Annas Chaudhary
(@annaschaudhary) reported
@TELUS Yeah, cancelled my contract early and left. Spent 3 days on the phone and not one person was willing to help and secure a business account. Bell has by far the better service. That’s why Bell now has 6 business lines and TELUS does not.
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Matt Williams
(@Matt_Williams00) reported
@TELUS congrats you’ve lost customer. Bill was due today and you disconnected my service this morning without any warning.…I paid my Bill in full this morning, today was pay day. I spent most of my evening trying to reach a rep and now I have to pay the reconnection fee 😡
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Mommblogger
(@shellysebastia1) reported
@ADT ADT/Telus emails increase in monthly fee by $5 if contract for 3 years not signed. Called to cancel as not happy. Telus has the nerve to charge the increase even when the service has been cancelled. Nickle and diming customers just because you can is not good.
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TLogic-SaveWomen’sSports
(@girlegunz) reported
@TELUS @TELUSsupport Wow! The first time in months the Optic TV App didn’t flat out crash or stall. Dare I hope it’s found stability?
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just giv me popcorn
(@_grayongray) reported
So I was on the phone with @TELUS for a total of 8 hours last week over a span of 3 days and got transferred to a diff person probably 16 times total and I still got no wifi and its been over a week. Its been painful AF running a business stealing the downstairs slow *** wifi
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Anthony
(@Anxthxny) reported
@MobileSyrup @TELUSsupport @TELUS I’m trying to get the promo listed here: 50GB for $100/month, but your website does not show this promotion and your customer support was so kind, but they couldn’t find this rate. They also mentioned something seemed off on the site. 😢
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R13_lens
(@R13Lens) reported
@TELUSsupport Yes and a technician did show up and figured out the problem in less thay half hour. The one who installed my modem stayed in my empty living room and did not even checked the electrical stayed there for over an hour on the phone. He doesn't even work for Telus anymore whn called