Telus outages and service status in Three Hills, Alberta

Problems in the last 24 hours in Three Hills, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Three Hills, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Three Hills, Alberta

Latest outage, problems and issue reports in Three Hills and nearby locations:

• 
  Matt🇨🇦🇳🇱 (@PrairieAgMF) reported 1 minute ago from Trochu, Alberta

  Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

• 
  Matty🇨🇦 (@PrairieAgMF) reported 53 minutes ago from Trochu, Alberta

  @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS (@TELUS) reported 6 minutes ago

  @BlueJayZ4life We strive to be better! If you need any help with your TELUS services please don't hesitate to reach out.

• 
  Bailey (@MCDAV1D) reported 9 minutes ago

  Still thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon

• 
  NorthVanMike (@NortVanMike) reported 13 minutes ago

  @wyattd09 @TELUS @Rogers why? couldnt give a **** about sports talk.

• 
  Clambo (@Silver_Clambo) reported 13 minutes ago

  @TELUS Hi I just wanted to file a complaint I went to a location and the person working there told me he was close 30min before the actual closing time

• 
  भव्य खनेजा (@bhavykhaneja) reported 16 minutes ago

  @TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights

• 
  Canadian fan (@fan_canadian97) reported 16 minutes ago

  @BluelineBardown @Rogers Telus is terrible

• 
  Grammy (@jumpyGlenys) reported 17 minutes ago

  @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

• 
  michael abbadie (@thom7002) reported 18 minutes ago

  @McnuggetPeople @Rogers NO OFFENCE BUT YOUR BELL DID SAME ****. MAYBE ASK TELUS TO GET INVOLVED

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 20 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  Howard Beal (@alexanderBC83) reported 21 minutes ago

  @wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic