Telus

Telus Outage Report in Thunder Bay, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 03/28/2026 04:20

March 28: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hubrod Hubert Rodden (@hubrod) reported

    @punditclass Not all telecom providers list service. Bell, telus and all providers using their infrastructure have been up all day. Why am I not surprised you would make a BS post blaming the government for something they were not involved with #cdnpoli

  • PeterToupin peter toupin (@PeterToupin) reported

    @ExtraLars I've got Telus no problems but my friend has Rodgers an d her phone is down.

  • slavpowered Крис (@slavpowered) reported

    So @Rogers will I be receiving compensation for now going 2 days of no cell service? My business is suffering because of this, I NEED MY PHONE #ROGERS 730.66$ in lost sales because of you.. you got room for 1 over there @TELUS ?

  • thirdnut mark (@thirdnut) reported

    @RogersHelps How do you not have a failsafe? There must be a switch you can flip to allow us to use #telus #bell service

  • Melissa47786585 Melissa (@Melissa47786585) reported

    @RogersHelps With Telus and I’m good! Felt bad for the Uber delivery guy this morning trying to work with no phone. He mentioned he had this issue but thought it was a technical error on this end.

  • bookpublish101 Debbie Elicksen (@bookpublish101) reported

    A PR fail is when a company does not communicate or communicates in BP style (see Gulf oil spill) with its customers. Fluff & corporate speak are as effective as thoughts & prayers. Fallout from a #PRfail is many #Rogers #Fido customers will switch to Telus.

  • chicken10dys chicken10dys (@chicken10dys) reported

    @RogersHelps @Rogers Thank God I switched.. I wouldn't have stayed since you gave 125 per month for 10gb 20/gb overage plan when both bell and Telus had 50 for 30gb "unlimited" on what looks to be a far more reliable network. So much for that car crash ad you kept showing.

  • VE6CID Doug VE6CID (@VE6CID) reported

    @ve6en @Rogers @TELUS Yup all down, Bought a sim from Telus

  • jeterfan28 cara (@jeterfan28) reported

    @TELUSsupport @Tabita69319047 Hey can I get some Telus support too? #suckitrogers

  • PBottonheath Phil Bottonheath (@PBottonheath) reported

    @RogersHelps This is why I left Roger's 10 years ago and went to Telus. @TELUS still sucks, dont get me wrong, but they're still somehow better than 1 bar everywhere you go Roger's.