Telus

Telus Outage Report in Thunder Bay, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 01/19/2026 11:15

January 19: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • felix34957067 felix (@felix34957067) reported

    @garncarlos @slish @TELUSsupport Not sure how that works... I have telus and I can access Netflix through multiple devices just as person above said. If she has NetFlix she has a login and password.

  • khadijah_davies khadijah or monica or both ??? (@khadijah_davies) reported

    @TELUS. I am being blocked from calling customer service to ask to change my connection date from Jan 5th to Feb 1st. Tired of all this bullshit.

  • terryhong Terence Hong (@terryhong) reported

    @TELUS @TELUSsupport - I’ve spent 8 hours in the last 3 days talking to various support people - after having had to figure out what went wrong in the first place myself. Every single thing that could have gone wrong had gone wrong. Since I work for you now, wanna know about it.

  • DocMcConks M McC (@DocMcConks) reported

    Was just reminded @TELUS started harvesting 1.5% from all credit card transactions, pretending the cost wasn’t already built into the price. So I’ve dropped a bunch of channels. 👏🏼👏🏼to the genius who came up with that plan. $2 bad faith price increase just cost you $30 a month.

  • slish Slish (the other Dryden) (@slish) reported

    @felix34957067 @garncarlos @TELUSsupport Not sure what to add. I don’t have Telus so don’t know their set up. You’ll hopefully get that assistance from their support.

  • AKoovappady Ananth Koovappady (@AKoovappady) reported

    @TELUS why does it take 7 days to remove me from your mailing list which I never subscribed to and want to be removed

  • FUNGUY416 canadian bad dream (@FUNGUY416) reported

    @TELUS @TELUSsupport I was a @RogersHelps customer for 15 years and Telus convinced me to switch a few months ago… worst decision ever. I have been constantly over charged on both my mobility & home service bills and have had to spend hours on the phone to get my proper rates.

  • DocMcConks M McC (@DocMcConks) reported

    We’ve also turned down cell phone plans from Telus for this reason, and I’ve already told them as soon as my contract is done, I won’t be using their services ever again. I can’t imagine I’m the only one @TELUS

  • snukwa7 Wes Snukwa7 (@snukwa7) reported

    **** @TELUSsupport Telus "BC" and their below standards service provided on Salmon River Rd Salmon Arm. Paying market value for under market service. Way to Nickel and Dime BC.

  • MazKingKhan Maz Khan (@MazKingKhan) reported

    @TELUSsupport Thank you for responding! I’ve sent you a PM. I moved from Bell to Telus just last month so really hoping Telus sorts all these issues out before I decide to move back.