Telus

Telus Outage Report in Thunder Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 11/19/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pawprints1986 Laney 👩‍💻🥄🇨🇦 (@pawprints1986) reported

    @AMCKunneke @rhondamorton @CBCAlerts Side note also but I bet telus alone could afford to donate billions without even slightly risking bankruptcy ... Without you even having to donate. Canada as a whole pays an arm and a leg for service that takes pennies to actually provide

  • NUTHINTOSAYMUCH Ryan Barrett (@NUTHINTOSAYMUCH) reported

    @Tori_TLCR I've been a Bell customer, a Telus customer, a Fido customer, a Clearnet customer, I've been with them all. I am with the best provider at the moment given the choices. I dont need more choice, I only need the serviced I pay for to work, that's it.

  • johalifax Meanwhile, in Halifax … (@johalifax) reported

    @rastasack No power here, Telus/Rogers/Bell cells down most of yesterday; first data connection is now. But we’ve a generator & a propane range. Could be worse!

  • ThatTimmKid Timm Flindall (@ThatTimmKid) reported

    @DaveDevineOnAir @TELUS Yeah I was pissed, at least they give us the option to take it right from our debit at no charge but like… wtf? Customer not friendly… specially when they had us all sign up for it originally cuz they were promoting it to us as a good thing. #greedy

  • MLimaBean its a Be@ns life (she/her) 🇨🇦 🇺🇦🏳️‍🌈🏳️‍⚧️ (@MLimaBean) reported

    @SalSawler @ssmgirl2012 @laurakrabappel I am with Telus and had service the whole time. 🤔

  • MarkWall_E Mark Whalley (@MarkWall_E) reported

    @alfweb2490 @RogersHelps Honestly I was a long time Rogers customer and made the switch to Telus mobility in 2018. Best decision I ever made. I have not had any issues between reception to customer service. Rogers for me has always been lacking customer service. They say they care, but do you really ?

  • sunsetanchor • SunsetAnchor • (@sunsetanchor) reported

    So @TELUS any word on when cell services will be fully restored? This hit and miss service isn’t very pleasant especially when I’m trying to talk to my husband who is overseas and my cell is my only way of contacting him…

  • SalSawler Sal “Rhymes with Pal” Sawler (@SalSawler) reported

    @ssmgirl2012 @laurakrabappel Oh that’s interesting. We were with Bell during Dorian and we’re fine. Now we’re with Telus and we just got service back last night.

  • eigenseries 🇨🇦 Klonkadonkasaurus Rex (@eigenseries) reported

    What's the problem that makes it much more expensive for Shaw to replace their coax with fibre than for Telus to replace their twisted pair with the same? Lack of underground conduit or something? Maybe they don't own any horizontal drills?

  • Mr_Kubrick Stanley (@Mr_Kubrick) reported

    Hey @Rogers, @Bell, @TELUS Are you aware of whats going on in Iran? Internet being shut down amidst mass protests to the death of #MahsaAmini. Phone lines and mobiles remain the only methods of communication with Iran. Let your users call and text Iran numbers free of charge.