Telus

Telus Outage Report in Thunder Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 03/09/2026 03:30

March 09: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    Hey @TELUS , why do you hate High Prairie so much? I mean, you like taking our money, and you lie about what your service can do. And you shrug about when needed upgrades are going to be done. So you must hate us. When the option is there, I will drop your internet so fast....

  • Notatechnogeek MC Not the hammer (@Notatechnogeek) reported

    @TELUSsupport i just dont get it. I try to upgrade online through telus site and hit road blocks because im already a customer. Why are deals for non customers better? Why do you block existing customers from upgrading online?

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    Is there no easy way to contact @TELUS at all? It is either a 3 hours wait on the phone or a useless virtual help and I can’t do anything on either your app or on your website regarding my plan. Is this how bad your situation as of the moment?

  • nursecaro13 Caro (@nursecaro13) reported

    @koodo your customer service sucks 💩. When a customer schedules a callback, THAT MEANS CALL THEM BACK!!! Looking for a new service. Any friends have any recommendations? Not bell, telus or rogers proper, looking for alternative like public, virgin etc

  • JeepJarod Jarod (@JeepJarod) reported

    @TELUSsupport Telus support: "You can request to be removed from..." Ummm...please re-read the 2nd paragraph of my original Tweet. Here, I'll help you. "even when they've requested to not be contacted?"

  • thatlittlesob thatlittlesob🏴‍☠️ (@thatlittlesob) reported

    @nWo_machine @TELUS @TELUSsupport I've had Telus ever since Bell bought MTS and they sold off my account. Never had an issue and they even honored my work discount till the end of my term. Fantastic.

  • HughesFiona Fiona Hughes 🇨🇦with🌻 (@HughesFiona) reported

    Ack. What a day for my Pik TV to fail. Missing Canada vs Croatia @telus #FIFAWorldCup

  • SAWSANDJAWS 👈 his emmy campaigner (🇨🇦) (@SAWSANDJAWS) reported

    wtf is telus presents

  • KelseyGott *Kels* (@KelseyGott) reported

    Was on the phone for 3.5 hours (mostly on hold) with @TELUS. Cannot believe how condescending “Escalations Manager” Navin was. Looking for a solution here!

  • vancitywill37 WillN (@vancitywill37) reported

    Watching the #WorldcupQatar2022 and I can hear the @TELUS phone operator being rude to my fiancé on the phone abt a bill dispute. what a joke of a company I just blurted out that’s why we leaving your joke of a network. Billed for a month we aren’t using. My whole family will no