Telus

Telus Outage Report in Thunder Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 12/24/2025 10:40

December 24: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • QueerInBC QueerInBC 🏳️‍🌈 (@QueerInBC) reported

    @TELUSsupport I already have been reporting to 7726 to no avail. I even called Telus support when I accidentally replied back to the spammers when 7726 wanted me to reply back with the email addresses. It’s an awkward process as forwarding only forwards msg content without original addresses.

  • magloukirk Maggie Kirkpatrick (@magloukirk) reported

    I have been a @TELUS customer for 15 years. Why?! I am paying too much monthly. I suppose if you can never get through to them, you can never end your contract.

  • momobc Terry Mooney (@momobc) reported

    @Bell Telus, a strong competition in BC offers Free Data in the Seniors for Good program and a low cost $25 monthly cost for wireless phone service.

  • Leah_Nord LeahN she/her/elle ⚡️✨💫 (@Leah_Nord) reported

    I have never taken to social media like this for this before, but I have to say that I received the absolute worst customer service and follow up from @TELUS over the past six months. If anyone is considering switching services I would encourage you to speak to me first!

  • mattdagley Matt Dagley (@mattdagley) reported

    @stu_neatby Telus is slow (NS)

  • 06kachow kachow 555 (@06kachow) reported

    how ******** did anyone ever think “this is a good gaming pc” and spew out this piece of ******* garbage that i play on a daily. also who ******** told telus they provided well? **** you

  • MJForbes Marty Forbes (@MJForbes) reported

    @TELUSsupport You sure make it hard to do business with you folks. Two hours to 'upgrade' a Telus Hub from 2G to 5G and now on endless hold to 'cancel' the former 2G service. The automated answering service is extremely cumbersome. I miss 'people'....back to the on hold music.

  • McbethDoug Doug McBeth (@McbethDoug) reported

    @TicketmasterCA the app keeps saying unstable internet try again but nothing happens. I cleared the cache and used home internet as well as mobile data (Telus) Any suggestions?

  • sherwhizt Ї♏ϟυґℯ♏αη 🇨🇦🚴🏻⛷ 😷 wants Safe Schools for Kids (@sherwhizt) reported

    @DeltaBCDad Telus has outsourced most sales and servicing support to another country (likely the Philippines). You might have better luck at a mall Telus outlet.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Prediction: Bell, Rogers and Telus are going to raise prices across the board by 5$ if the loonie drops below 70-cents (US) jut as they did the last time the loonie dropped. They never did remove the previous 5$ increase when the loonie came back up.