Telus

Telus Outage Report in Thunder Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 02/09/2026 12:40

February 09: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pamelarry Pamela (@Pamelarry) reported

    @TELUSsupport @telus oh what words I want to say. Not happy with service we received and could not even speak to a supervisor - let’s just say cancelled contract on new install because Telus made a mistake and would not honour contract pricing… lost a 9 year customer

  • AbscanJ Paul J Pinel (@AbscanJ) reported

    @brianlilley @BobBaileyPC Telus is pandering to it's customer base. I don't care for RT. I know what it is but then, I don't care for the Sun either. It's a question of taste and instead looking for unbiased news sources. They are becoming harder to find every day.

  • toddsmithdesign Todd Smith (@toddsmithdesign) reported

    Have been back to @TELUS internet for ~1 wk & convinced they throttle you, unless you call multiple times. This is why I left them years ago & it's still happening. It's frankly, offensive to charge someone for Gigabit, promise 940 Mbps up/down & deliver 5 Mbps up/down.

  • LEvanochko Lucas Evanochko (@LEvanochko) reported

    I don't really care, but curious as to why my account was suspended. It's not like I use it anyways, and the only tweets I had made here were bitching about Telus' support.

  • mydoctorgreen Mika R🇨🇦 (@mydoctorgreen) reported

    @sophie_satok @TELUSsupport 👋🏻 my Twitter friend @sophie_satok needs help. Can you answer? “ quoted: How can I cancel my account with telus, calling from Japan?”

  • Camfinesso Cameron Bonesso (@Camfinesso) reported

    @mgeist Is it not already evident that the CRTC is just the public service wing of the big telecos? Canadians keep getting shafted with high prices for broadband and data while the CRTC commissioners do tricks for their masters at Bell, Rogers and Telus.

  • StewASimpson Stewart Simpson (@StewASimpson) reported

    @Yabko1959 @TELUS Agree with this. Fox is a default channel on the basic Bell tv package - we so resent subsidizing indirectly the same and are looking at options to cancel. It should be removed all together for all the obvious reasons #Bell

  • EarnestBDeMille Earnest B DeMille (@EarnestBDeMille) reported

    @TELUSNews @TELUS Keep up the good censorship. We are all idiots and need Mommy to tell us what's bad for us. I'm planning a book burning this weekend. Can you please help advertise and provide sponsorship?

  • XVvayx xyavv__vvayx Xavvy(rev) (@XVvayx) reported

    @squamatha @TELUS i havent had any issues with telus

  • Aut0nym Old Man Otto (@Aut0nym) reported

    @bettersafetynet @ Additionally, NSS has used the Telus Security Labs pcaps/PoC's for over a decade. It's the worst kept secret in the vendor space. Signatures for ".*Telus.*", ".*TSL.*" and the oldy-but-goody ".*FSC.*" don't really do anything but bump up the detect numbers for a useless test.