Telus

Telus Outage Report in Thunder Bay, Ontario

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The latest reports from users having issues in Thunder Bay come from postal codes P7E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 05/11/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Thunder Bay, Ontario

The most recent Telus outage reports came from the following cities: Thunder Bay.

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City Problem Type Report Time
CanadaThunder Bay Phone
CanadaThunder Bay TV
CanadaThunder Bay Phone
CanadaThunder Bay Internet
CanadaThunder Bay Phone
CanadaThunder Bay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsayTedds Dr Lindsay 'Doyenne’ Tedds 🇨🇦🇬🇧🇮🇪 (@LindsayTedds) reported

    @5L4P57R4 @tammyschirle I was on Telus before I switched. I can't remember when I switched so I'll guesstimate in 2018. At first a bit iffy, but I've noticed no real issues lately

  • ShaunJo82103798 Shaun Johnston (@ShaunJo82103798) reported

    @DanAlbas I live in your riding, Dan. My mobile service is through Telus. I have not changed my plan in 3 years. I am not on a contract with the provider, and my monthly bill went up by $10/month

  • BissonYVR A Bisson (@BissonYVR) reported

    Hi @canadapostcorp & @canadaposthelps , what is happening with service standards in Vancouver? We keep getting mail late. Just received @TELUS bill today Feb 9, & it was due Feb 7. It’s usually received by end of the month. Why am I getting it so late? Have other examples #fail

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport The connection to "chat" doesn't function. Can you PLEASE just fix this? We've been a Telus customer for years.

  • sarah31733 sarah jade (@sarah31733) reported

    I moved end of January, I told @Telus about it on January 21, it has been 3 weeks of them changing appointments, not sure if I have fiber lines, not sure of the builder discount and other such things. Now they tried to change my appointment cause there are issues AGAIN with the

  • MrBrentRogers Brent Rogers 🇨🇦 (@MrBrentRogers) reported

    @Crackmacs If you have more services with Telus your bill goes down. Cell, TV, Internet, security bundles can be very reasonable.

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    @TELUS We have been having the most frustrating experience with Telus. We have been trying to get our internet hooked up since November. We have had multiple people come out for service calls who were unable to get the job done. We have spent 20+ hours on the phone with Telus.

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUSsupport Telus needs to fix their social engagement process. This is not about my personal account. The is a systemic issue, and all I want to hear is “we will escalate this for further review with our teams”. That’s it. Even if it’s a lie, that’s a proper response. 🤓

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport I've been trying for 45 minutes to get help from Telus.