Telus

Telus Outage Report in Thunder Bay, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 01/27/2026 23:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bringbakerback Bakers old Treehouse (@bringbakerback) reported

    @TELUS All your wonderful commercials make me want your product. Unfortunately I am already a customer and the service you provide does not match your commercial boast. Spend more on service and less on advertising.

  • steigercaseih Jordan (@steigercaseih) reported

    @TELUS @TELUSsupport Why do I have to resort to getting the @CCTS_CPRST involved with troubleshooting a cell service issue that is just outside of Peace River, Alberta. It is not isolated but there is about a 20 square kilometer section that gets poor cell service.

  • likelyjanlukas Likely Jan Lukas (@likelyjanlukas) reported

    @FionaMattatall Maybe Telus is trying to save money by making their TTY relay service operators transcribe messages? 🤔😳😬 (TTYs write in all-caps only.)

  • jaiyyc Jaime 🌕✨ (@jaiyyc) reported

    @David_Moscrop They’re all terrible, but Telus is actively undermining public health, and getting help from the UCP in Alberta to do so.

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • pshc P! (@pshc) reported

    @ryaninstapleton @rgodfrey @AoDespair honestly I am perturbed that advertisers have free reign to use cute animals as their brand. **** you TELUS

  • yvad121 Yvad Henry (@yvad121) reported

    Telus is somehow the number two phone company in Canada and I’ve never seen someone with Telus service on their phone. 🤔

  • Go_Hawx_Go Seahawk Mike (@Go_Hawx_Go) reported

    @TELUSsupport this email migration is a royal pain in the ***. I am asked for a password I have never set for the new gmail account and then a verification code gets sent to my email which I cannot access? WTF @TELUS

  • MirilynSharp Mirilyn Sharp (@MirilynSharp) reported

    @JMartin_JD @SCC_eng Still don't u/stand why so many Courts are dealing w/ $200k costs issue 13 yrs after action commenced. Pl in #ClassAction seeks $500 mil + $20 mil punitives on behalf of 1.4 million #ClassMembers who say Telus rounded up cell phone minutes & yet parties are fighting about costs?!

  • bcwestmind ArmandRichelieuofPoitou (@bcwestmind) reported

    The @telus app says support is available in BC from 8am to 8pm. I need help.