Telus Outage Report in Thunder Bay, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thunder Bay, Ontario
Latest outage, problems and issue reports in Thunder Bay and nearby locations:
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🌱Kathleen Ott
(@erimegsmom) reported
from
Thunder Bay, Ontario
@TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TechieFoxx
(@TechieFoxx) reported
@TELUS I for real thought the telus company closed down lol I haven't herd anything about th in years and live on the internet.
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FelisTangent
(@FelisTangent) reported
@Rogers #rogers just had another really unfortunate customer service experience with you. Disaster levels. Involving #betterbusinessbureau Just wondering if you actually value your customers. Someone who has been paying you for close to a decade. @Bell_MTS or @TELUS thoughts?
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Aaron
(@SchueyF1) reported
@johnsonbecky @TELUS A friend has been dealing with issues with Telus for well over a month. Shes pretty much lost her mind 🤪
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CW
(@YEGsociallady) reported
@telus what is happening with TV service? My wifi was horrible all day and now my TV service keeps pausing
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Lynn Hughan
(@hughan01) reported
@VancouverSun @TELUS I live on Haida Gwaii, my Telus cell service is terrible.
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LifestyleDigs
(@TheLifestyleDig) reported
Piece of **** @TELUS Optik TV isn't working. Just getting ready to phone Telus and yell at them.
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Eric Petersen
(@ericpet) reported
@Wildsau @TELUS It's good most of the time, but the wifi has always been atrocious...likely a hardware issue more than anything. Lately it's been brutal wired as well.
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Flatulent Tweets
(@FlatulentTweets) reported
How stupid is it that @TELUS / @TELUSsupport doesn’t have anyone I can talk to at 8:30 on a Friday night. Isn’t this partly why I pay so much for internet.
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LifestyleDigs
(@TheLifestyleDig) reported
No big surprise @TELUS phone support can't get their Optik TV box working so they're sending out a tech to the house. #5 so far this year. In the past we've had 51 Telus tech visits. Do NOT sign up for Telus Optik TV if you like reliable TV service.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.