Telus

Telus Outage Report in Thunder Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 12/20/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SoulfulGinger23 Ems 🗺️ (@SoulfulGinger23) reported

    Here's a fun fact: If you get home security from @TELUS and select self install but then can't connect a device for a reason outside of your control (like wires that are too short for their device) they'll just tell you to pound sand when you ask for help 🙃

  • abosse2001 austinbruski (@abosse2001) reported

    @TELUS @BlackHealthCAN Your unlimited data plans are already incredibly expensive. Your 40gig plan is $90 for comparison sake, in the us $60 will get you truly unlimited data. Not the high speed bullshit. Now you're adding speed caps? Your 5g sucks. 5g in my location is 7mbps. Your pricing is terrible.

  • ShawnKing Shawn King (@ShawnKing) reported

    “We are currently working on a new Pik TV web experience. Sorry for the inconvenience. To change your Pik TV plan please call…” @Telus you’ve been “working on” this for over 4 months now. I’m trying to cancel Pik TV and DON’T want to have to talk to anyone. cc @TELUSsupport

  • girlsetsfire29 Rebecca (@girlsetsfire29) reported

    @TELUSsupport @TELUS Your callback service isn’t working properly. I’ve received 3 vmails telling me that I’ve missed my callback, but no missed calls?

  • Jilliankirby79 Jillian Kirby (@Jilliankirby79) reported

    @SoniaFurstenau @bcndp Telus health is the only way I have been able to get consistent health care right now because I am unable to get a family doctor. Fix that first before you take health care away from us!!!!

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    Anyone received unsolicited charge ~ $48 on cell phone bill for "Application Purchase"? I called @TELUS yesterday, they said it was from Voxtel Services and to call them. Only auto message at Voxtel, doesn't allow to connect with customer service rep. Another scam, no recourse.

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    I've always boasted that I would never leave @TELUS but clearly as of late they're intent on pissing people off w/ their fuckery @Drake come port out my number with your own ASAP

  • eventbarters Matthew Fougere (@eventbarters) reported

    @telus just answered the @TELUSBusiness phone line and he was such a idiot and jerk. He pretended to not hear me. Who the hell has blocked me like this. I am so confused why @TELUSsupport is like the toughest to get help from This, is retarded I think. Go screw yourself, I paid

  • AngelicParadox1 🔥FieryWildCat🔥 (@AngelicParadox1) reported

    It's a bad wifi morning. #Telus wifi shutdown every 20-30 mins. It's doing exactly what they said they fixed. I pay a stupid amount for internet, I can't stream games and the modem shuts down constantly. I made a mistake. Should've stuck with Shaw.

  • prosluvsxtinad priscilla (@prosluvsxtinad) reported

    Main reason why I wanted Telus fibre optic tv and internet was to watch #EdmontonOilers now I'm so missing the games since our internet service was disconnected my Education is also at risk I'm going for my Medical office Management Degree wish there was help #ConorMcdavid