Telus Outage Report in Thunder Bay, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

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Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

• 🌱Kathleen Ott (@erimegsmom) reported 19 minutes ago from Thunder Bay, Ontario

  @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Commissioner Miner (@fanCRTCProfling) reported 5 minutes ago

  @BigBadJuan There should be a bigger EDU campaign by all. What Telus did & the effect it had on people to call it out and recognize it was likely accidental. It may look bad being called out, but they are aware and can recognize it, question things.

• John MD (@John1MD) reported 8 minutes ago

  @Lorian_H I wish I could use my credentials to allow me to mass-text complete strangers with generic texts offering vague “help” in the hopes of ensnaring them to talk to helpers do I could skim a profit. That is Telus Health, and that is negligent “care”

• OakysW (@OakysW) reported 12 minutes ago

  @TELUS @opensignal Good guys telus sent a collection agency after my dead father's account in the midst of a pandemic for an account that I was told never existed. Disgusting company.

• paulette Laing (@blue359) reported 14 minutes ago

  At the beginning of the month I changed my plan with telus. When I selected this phone it showed a headphones and tag with the phone. So I thought it came with the phone. To my surprise I did not get that. I am so disappointed with this company. Customer service ?

• OakysW (@OakysW) reported 15 minutes ago

  @TELUSsupport Good guys telus sent a collection agency after my dead father's account in the midst of a pandemic for an account that I was told never exist. Disgusting company.

• No Drones Canada (@NoDronesCanada) reported 16 minutes ago

  @MondeeRedman The changeover went fine too. But today they suddenly locked me out of my account. It is very difficult to get it back, because they have no live people do sort out problems. Be sure to update your phone number if it has changed since you created your Telus acct.

• rashi (@seasnippa1310) reported 16 minutes ago

  @TELUSsupport @TELUS @TELUSBusiness unbelievable that you have zero standards for conflict resolution when you were the ones who made the error. Profiting off of people who suffered a loss.

• Carlos E. Galvan Paz (@C_GalvanPaz) reported 18 minutes ago

  CANADA: Telus once again tops ranks in Opensignal's mobile network experience report. #telecoms

• Blaine Kyllo (@solocorps) reported 19 minutes ago

  Hey, @TELUSsupport, I just had the worst phone experience with one of your Telus Mobility CSRs. I asked to be escalated and was told it would be 2-5 days before I could expect a call back. I'm about 30 seconds away from transferring my account to a competitor.

• L Graves (@LGSentinel) reported 21 minutes ago

  Anyone else having trouble? @TELUS says we need to change our telus email over to gmail. hours on the line & we have no email on our phones. No email on our computers. It looks like webmail from here on in & perhaps a switch to a different provider. Cdn email-> US servers?