Telus

Telus Outage Report in Thunder Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 02/08/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Another lost signal @TELUS Optik TV. Do NOT sign up for this shitty service.

  • MarkLondonYUL Mark London (@MarkLondonYUL) reported

    @adtcanada @telus How long do you guys think is a reasonable wait time for tech support? Hint: I’ve been on hold for 30 minutes. Shameful for any company but unforgivable for a security company!

  • Whitton1Peter Peter Whitton (@Whitton1Peter) reported

    @TELUS Why no service pass Yale bc on the frazer canyon. Plus your internet is Super slow and you charge Arm and Leg

  • acidicawo awo / emory (@acidicawo) reported

    all my homies hate shaw wifi but telus also sucks

  • sanarose C. Young (@sanarose) reported

    telus really does have the worst ******* website.

  • JMkennedy03 Mike kennedy (@JMkennedy03) reported

    I had to get a new phone, my contract ended and my iPhone turned itself into a brick. Telus will only waive the activation fee if I order my phone online. Do I order a new one online and return the one I just bought or should @TELUS serve their customer and just waive the fee?

  • jeffvass Jeff Vass (@jeffvass) reported

    @TELUSsupport my services went down last Wednesday, I had 3 reps over the phone troubleshoot to no avail. Tech came Friday and sort of fixed the issue but have been getting the run around from @TELUS since. Is there someone who can escalate

  • nuxx007 🏒 Hockey Guy 🏒 (@nuxx007) reported

    @TELUS @TELUSsupport been on hold for a period of 3 hours for 3 days, trying to find out the status of my order which said it would ship out by now but still no communication or update. Awful

  • meghan_why Megs 🇨🇦 (@meghan_why) reported

    @loxyisme @as_per_danielle I do already follow a lot of small brands just for support because I like their products/services. I mean more the big players like Best Buy and Telus. I don't need that in my feed but I decided this year I would give it a shot. I don't normally, but I've got nothing but time...

  • Twittwalk Tracy Walker (@Twittwalk) reported

    @SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.