Telus

Telus Outage Report in Thunder Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 12/31/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shagauravh Gaurav Shah (@Shagauravh) reported

    @telusmobility @TELUSsupport @TELUS wait times are through the roof.. even on premium support line it takes > 2Hrs to connect.. 5th attempt to reach and currently at 1Hr 40min into wait. Callback sucks as the agent wants to transfer to other department due to acc-type different

  • Carolyn02010489 Carolyn (@Carolyn02010489) reported

    @TELUS hope u join Starlink to eliminate dead zones. You don’t have service where u claim on ur map! Cell service sucks and this is an awesome solution

  • amanbirdi Aman Birdi (@amanbirdi) reported from Fort Saskatchewan, Alberta

    @TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...

  • Madjidmohamadi Madjid (@Madjidmohamadi) reported

    @TELUS Wao! That's awesome! I've been a @Fidomobile customer for more than three years and due to internet blockage in #Iran haven't had the chance to contact my family for more than 10 days. I wish Fido could do the same for Canddian Iranian customers too. #mahsaamini #مهسا_امینی

  • baldygoblin Baldygoblin (@baldygoblin) reported

    @POTUS Hi @JustinTrudeau can govt take note 👆 Please address the Big Three of Bell, Rogers & Telus so that people are not left dying on the side of the road because 1/3 of the country had no service. Remove govt protection from this monopoly and allow foreign competition into Canada.

  • norman_beaton Norman beaton (@norman_beaton) reported

    @TELUS with all these "upgrades" you'd think service would be better. Not driving to work early Saturday morning during Hurricane Fiona as I'm a Healthcare worker and "no service" Or "not registered on a network " is pretty scary. And now this Monday and still poor service.🤬

  • itschiils chelz (@itschiils) reported

    @TELUS @TELUSsupport veryyyyy frustrated with the garbage service over the past four days with not having any power after Fiona. I pay a ridiculous amount monthly to not be able to use my ‘unlimited data’ 😤

  • EllenGr72951535 EllenGreen (@EllenGr72951535) reported

    @TELUS @Rogers FYI - do you wanna support #IranRevolution2022

  • Farzan738823678 Farzan (@Farzan738823678) reported

    @TELUS @TELUSsupport @koodo again the in app purchase charge started happening with Koodo plans. Seems like Telus company has a severe security issue because of what this happens every year. This time my number is the victim.

  • yourbcagent Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService