Telus

Telus Outage Report in Thunder Bay, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 03/01/2026 22:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Mark_83 Mark (@_Mark_83) reported

    @LanceStorm @TELUS Why don’t you just use something like @NordVPN and have the full non US/Canada network experience?

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • HailTheBulldog HailTheBulldog (@HailTheBulldog) reported

    @KidCoheed @LanceStorm @TELUS WWE network locked down hard on VPN's maybe they'll work with Peacock though.

  • jnarai Token Canadian 🤟 (@jnarai) reported

    @koodo @TELUSsupport @TELUS Line still live, she hasn't muted nor placed me on hold, she's been silent for approx 2m now. Agent name: #Florentina. She has yet to place me on hold, nor do anything to assist. She's typing to peers on her chat team atm, trying to figure out how to not help me.

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    @DougAlder I had the same issue yesterday on Telus cellular. I was basically unable to do anything on Twitter from 8:00 to 17:00. At home I got very slow response on Telus wifi router. Today it stutters.

  • jnarai Token Canadian 🤟 (@jnarai) reported

    @koodo @TELUSsupport @TELUS She keeps berating me and asking me questions, rather than placing me on hold and consulting her support team. The line is live, I hear her typing, she hears me.

  • JL_Laurie Jennifer Laurie (she/they) (@JL_Laurie) reported

    @GWHatt @TELUS No issue now but initially @TELUS was blocking texts re vaccinations from health units as spam but they let this crap through - makes no sense

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @LanceStorm I had the same issue Lance. I am also with Telus. I had gotten the new Norton anti-virus through Telus as my old Norton expired. I started playing around with VPN (which doesn’t do crap) and accidentally accessed the network while the VPN was on. (Cont)

  • xyz57576262 truthteller (@xyz57576262) reported

    @miket136 i wondered that too but i am on slow speed and telus f@cks up and barely gives me one bar at least once on slow speed.

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport So I open an account last year. I set up Internet Home and Telephone services. And yet somehow my email service is under a different Telus account! Not sure how that works ! Then we have to basically give a blood sample for authorization and security purposes...