Telus

Telus Outage Report in Thunder Bay, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 01/21/2026 22:05

January 21: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StrathearnSax The Strathearn Sax (@StrathearnSax) reported

    @jesssicrap @TELUS Lawl, I legit am on hold trying to sort mine right now. Nm it's a bigger issue.

  • arozo00 arozo (@arozo00) reported

    @TELUS what is going on with your network??? Constant coverage drop 😡

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    Lots of fun with my Telus service this morning. Cell service is intermittent and my wifi which is cellular based is pretty much useless. I’m just north of Edson AB. Hopefully being worked on.

  • Laydee_El L|e|a|h (@Laydee_El) reported

    Anyoke else with #telus having issues today? I keep getting this popping up on my phone and also a message saying I can only make emergency calls. @TELUSsupport

  • crystalia1979 Angela (@crystalia1979) reported

    @Bell_Support is the network down in #yeg and across Alberta? TELUS put out a message that there are server issues but nothing from @bell

  • LoveBCCanada @🇨🇦🍁NDP🍁 Dbl Vaxed Bird on a Wire (@LoveBCCanada) reported

    @TELUS Cannot contact telus. No data Pls help Dm me

  • ocean1waves ☀~Sunshine~☀ (@ocean1waves) reported

    @notthatkristen @TELUS Still no service. Going on 45min

  • ChrisPa13596238 Chris_hellcat (@ChrisPa13596238) reported

    @bella_wella13 @koodo Bell, Telus and Koodo are down across Canada

  • dstroy Dorota (@dstroy) reported

    @notthatkristen @TELUS yes. all the phones in our house using telus have been buzzing over and over with no service notifications this morning

  • ocean1waves ☀~Sunshine~☀ (@ocean1waves) reported

    @TELUSsupport #telus what is the issue?!