Telus

Telus Outage Report in Thunder Bay, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thunder Bay, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thunder Bay, Ontario 12/30/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Thunder Bay, Ontario

Latest outage, problems and issue reports in Thunder Bay and nearby locations:

  • erimegsmom 🌱Kathleen Ott (@erimegsmom) reported from Thunder Bay, Ontario

    @TSNCurling Mom in hospital. TSN2 has NFL crap on and TSN4 has International curling while Canadian Olympic Trials are on! No other option. This was the only bright light in her day. So Very disappointed. Also with Telus provider I can get on TSN app on phone but not iPad

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 416ash @416ash (@416ash) reported

    @TELUSsupport I didn’t appreciate a marketing call from your TELUS home security division calling me from Vancouver repeatedly, and was obviously working off your client database. Unless you can improve my mobile plan, I’m not interested in any rude upselling. Very unlike @telus.

  • holts44 Holts (@holts44) reported

    @TELUSsupport how do you report a down Telus line?

  • Blueberry282828 BB (@Blueberry282828) reported

    Worst customer experience EVER from Telus Mobility. I’ve spent 5+ hours on the phone over the last week and still no resolution. Haven’t experienced the world class service they boast about. Only thing I’ve received is frustration and broken promises. @TELUSsupport #telus

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported

    @DugganC I'm on Telus, perhaps the 5G thing is an issue. I've just reinstalled it, see what happens.

  • Hylocam HyloCam (@Hylocam) reported

    @thearcticmark @vinckog @TELUS It is too costly to service the few people who live in remote areas

  • JohnBellini2 John Bellini (@JohnBellini2) reported

    @SamsungSupport I have a U.S. Samsung S 20+, but I'm using it in Canada with Canadian service provider (Telus mobility).... but I haven't received one UI 3.0 update yet , can anyone help me figure it out

  • munishlealh95 Lealh95 (@munishlealh95) reported

    **** @Shawhelp biggest bullshit ever ... cable, phone, and internet aren’t working and the earliest they can send someone is Tuesday ...... been without internet since yesterday probably time to switch to @TELUS

  • serenitynow2020 Serenity Now (@serenitynow2020) reported

    @human3500 @TELUS Faulty logic. Spending hundreds of millions on infrastructure to provide 5000 people with internet at $50/mo isn't a smart business move. Oh, theyll need to allow 3rd party companies to piggy back off their network build too. Wake up.

  • Bimmer633 Gerard Power (@Bimmer633) reported

    @SarcasticCan @kaythird Ubiquitous cellphone service is a joke in Canada. My area has really poor cell service. Bell, Telus and Rogers can’t seem to fix it. I think that they are waiting for 5G

  • StephKall Steph Kall She Her Hers (@StephKall) reported

    Just trash @telus is the worst company on the planet... anything they touch turns to garbage ... healthcare, mobility, home services absolutely everything single thing