Telus Outage Report in Trail, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (44%)

2. 

   Phone (30%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 31 minutes ago from Trail, British Columbia

  @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

• The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 42 minutes ago from Trail, British Columbia

  @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Anton (@Anton_8989) reported 8 minutes ago

  @TELUS thanks for the last couple years of awful customer service! Always great to have your bill tripled when they tell you it's going to be comparable to your previous bill! #telusloyalty said I should be thankful....

• PoliticalCupid for PM (@PoliticalCupid) reported 14 minutes ago

  @LoewenMrB @MondoAlberta Every time my power goes out after a storm, the Shaw box down the street needs to be reset. This can take hours. Working from home, when we are reliant on Internet. My Telus immediately came back on after power was restored. Not Shaw. They have to physically reset it. Stupidity.

• 👻🚆 The Haunted Daley Express 🚆👻 (@ScottTDaley) reported 15 minutes ago

  Hassled by Telus solicitors in the lobby of my building today. Whoever approved of that should be sacked. Totally ridiculous. Maybe I need to run for the condo board... Too bad it's controlled by the developer. 🙁

• Michelle Feretos (@MrsLilDvl) reported 16 minutes ago

  Got a call from Hawaii I didn’t answer, got a voicemail, but now my @TELUS mobile voicemail is locked due to too many password attempts?!? I never attempted it. Not once. Lol… Weird.

• Cindy (@cindylee137) reported 17 minutes ago

  @TELUSsupport I can not find the 6 digit code in My Telus app on my phone, to verify who I am .. I do get a new phone a week ago .. help

• Shaina 🤙🏽 (@wildoutwshaina) reported 20 minutes ago

  Canadian telecommunications companies love to jip EVERYONE like what kind of a company charges you to send texts to an American number? I never ever had this issue with Rogers or Bell. @TELUS go **** yourself paying our bill off and finally leaving to Rogers with all 4 lines 🙏🏽

• Prince (@ImJustPrinceA) reported 21 minutes ago from Port Moody, British Columbia

  I hope Telus goes bankrupt. They call me the day I’m moving to tell me “we can’t provide services until Nov 8.” What ******** am I supposed to do for 2 weeks with no internet? Worst part is they knew it needed to be postponed a week ago. They just didn’t say anything.

• Reza04👾 (@mr_reza04) reported 23 minutes ago

  @TELUSHealth @TELUS The best support you can do for us is to renew the previous program helping Iranians like me contacting our families and friends as the internet outage is still the case. I know it is costly for you but we will never forget your services and continue using TELUS in future.

• Still Helen for now (@shellacsister) reported 26 minutes ago

  Anyone using the Telus health service to replace your doctor who retired/left? I’m phone phobic & my doctor is closing her practice. I need to hear some reassurance that this is viable for folks who have communication issues.

• Love_Wilderness (@dfh1958) reported 27 minutes ago

  @TELUS I hope someday for a consumers bill of rights to deal with the poor services you provide.