Telus

Telus Outage Report in Trail, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Trail come from postal codes V1R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 12/10/2025 18:40

December 10: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Trail, British Columbia

The most recent Telus outage reports came from the following cities: Rossland and Trail.

Loading map, please wait...
City Problem Type Report Time
CanadaRossland Phone
CanadaTrail TV
CanadaTrail Phone
CanadaTrail Internet
CanadaTrail Internet
CanadaTrail Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_sy_chan Steve Chan (@steve_sy_chan) reported

    @makieruu I think you should be able to access the admin page through mobile. Even if you cant unplug your router, it should still renew your IP if you disconnect it through the settings page. It seems to only be an issue with folks on the Westcoast and on Telus.

  • Questrade Questrade (@Questrade) reported

    @sueharperphotos Hi Sue! Telus customers located in BC are having issues logging into their Questrade accounts. Our teams are looking into it so we can help resolve it. In the meantime, please try using mobile data or a different internet network as a temporary workaround. We're sorry about that.

  • Wally45151327 Wally (@Wally45151327) reported

    @Questrade @sueharperphotos Stop blaming Telus. Your EdgeIQ is slow, website is slow too. Your having issues, please don't miss lead us.

  • berthibodeau Bertrand Thibodeau (@berthibodeau) reported

    @VirginPlus I left your because you lied to me in your emails. You promised me things and never delivered (against Quebec laws btw). But it's okay, I went back to @TELUS and they gave me almost 10x the data for practically that price... I made the right choice leaving you.

  • pkphoto Peter Knippel (@pkphoto) reported

    @nationalpost @TELUS Worst. Service. Ever. Worse than that, the customer service was non-existent. Couldn’t leave fast enough. The experience was so bad, I’m giving blocking @nationalpost a thought, just for the sponsored post.

  • Ripp_Lyg ffsgdmt (@Ripp_Lyg) reported

    @FallonioBlack @jakkuh_t @TELUS Well I have 100mbit for ~22€ per month…. **** that

  • jasonerwin1 Jason Erwin (@jasonerwin1) reported

    @TELUSsupport is there an issue with Telus Business Connect services in the Fraser Valley

  • publishingrenee Renée Layberry (@publishingrenee) reported

    2/2 I will start calling at 8 am when they begin answering their phones. Telus telemedicine has a two-week wait time. TWO WEEKS. Is it this difficult on the mainland to see a doctor? I know it's bad in BC in general but I wonder if the Island is much worse. #yyj #healthcare

  • DotWilson13 Dot Mac ⚘⚘ (@DotWilson13) reported

    @TELUS @TELUSsupport I cannot believe that I pay $100's a mth for yr service & its down ( yet again ) & NO customer support is available because your closed. Pathetic Wish I stayed with Shaw & will explore every avenue to get out of this contract. Awful service 😢

  • chneon Neng Qiang (@chneon) reported

    @TELUSsupport I am totally exhausted after dealing with Telus to transfer business accounts after 3 months. I don't understand why it is so difficult at Telus just for transferring ownership. We are still using Telus services and paying over $10k per month, I wish someone can help us!