Telus outages and service status in Trail, British Columbia

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• 
  Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 5 minutes ago from Trail, British Columbia

  @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

• 
  The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 53 minutes ago from Trail, British Columbia

  @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  North American Union (@NorthAmericanU2) reported 2 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  peter the butchwhore (@hotglassofskank) reported 9 minutes ago

  it’s crazy that telus can charge me $135 to cancel my internet service when they do not offer the service at my new house. like that’s a YOU problem.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 10 minutes ago

  @TELUS @mmabrey1 Absolutely losing my mind with TELUS right now. We have been completely without internet service for over 30 hours and counting. To make matters worse, the level of misinformation and runarounds from customer service has been completely unacceptable:

• 
  l0wk3y (@L0wk3yC) reported 12 minutes ago

  @EricLDaugh What does iran even sell? Who ******** is he talking to, and why is he being so vague? You mentioned 60 entities. who are they? What is the exact reason that they are being sanctioned. Someone should sanction telus for trading 12,000 jobs to an egyptian wage gap for 1.3b profit

• 
  Snepts’ Skate (@GroeningRyan) reported 15 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

• 
  Jack Taylor (@Carol22Jack) reported 15 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 15 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  William Brook (@WilliamJBrook) reported 18 minutes ago

  @emmagmay Express service if it was Telus

• 
  x (@xyz_investor_) reported 20 minutes ago

  @Louis_CA_1 @conorsvan1 Makes sense my $98 was including taxes - idk why Telus data sucks or maybe cuz I’m on an old *** iPhone the data sucks but Bell has awesome data

• 
  Parental Advisory (@Parental_OnX) reported 22 minutes ago

  Ok so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢