Telus

Telus Outage Report in Trail, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 03/17/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • saymslee mo (@saymslee) reported

    @TELUS @TELUSsupport has been aware of network coverage issues in my area for 2+ years, while allowing people in this area to continue purchasing phones/plans just to be stuck with subpar service. Shame.

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how do you feel that your putting data caps on people internet even when it’s such a hard time for people with the pandemic look at @Shawhelp they never have a data cap on any of there plans . @CRTCeng how do you feel that Telus is charging people overa

  • JoeisCranky Joe Chowaniec Images (@JoeisCranky) reported

    Anyone else have Telus Optik TV issues? #telus #yeg Tried support online and got this .. We apologize. Agents are not available at this time. Please try again later. Thank you ! @TELUS @TELUSsupport

  • sweetheartMtata Missy James (@sweetheartMtata) reported

    I'm not calling in, you know what's going on Telus. You fix it ok .

  • ChantalCyr chantal 🧛🏻‍♀️ (@ChantalCyr) reported

    Why is it so hard for me and my family to switch from Telus to @virginmobilecan? Super weird. Customer service over the phone is absolutely terrible. And they couldn’t do anything at the booth at the mall.. 🤔

  • Tigge_7 Jackson Tighe (@Tigge_7) reported

    Haven’t even been with @TELUS for 24 hours and already regret switching to their **** company.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported

    Another customer service fail from @telus. Perhaps it’s time to give @ShawInfo a chance, since Telus locked me into a new contract and doesn’t provide service or proper communication with their customers.

  • A306Erin Erin (@A306Erin) reported

    Not impressed with #telus. New customer to your home security system. Was told support is available 24 hours when signed up. Neglected to mention you carry a 2 plus hour wait time on hold.

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    CANADA: Telus commits $1 million to support small businesses. #Telecoms

  • IslandSkunk Skunk Island (@IslandSkunk) reported

    @TELUS @TELUSsupport isn't it odd that after 18 days you still can't get my internet installed, offer internet for people with disabilities but can't provide it, gov't isn't paying your bill anymore so you can't give me that service yet still have it on your website 2 years later