Telus

Telus Outage Report in Trail, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 04/01/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • listening2day Relic (@listening2day) reported

    @montoya_test main issue I have w Telus right now is that even though been a longtime customer they think it’s ok to call me practically daily w “special deals” even though ive explicitly asked to be put on their do not call list Just cause I’m a customer doesn’t give them the right @CRTCeng

  • SteTy102 Steve 🇺🇦 (@SteTy102) reported

    @milkonbean @jakkuh_t @TELUS I'm deep out in the sticks, so not enough people for it to be financially attractive enough for them. best I can hope for is Virgin, but I would rather have a slow but stable service than go with them,

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUS @TELUSsupport I’m a little puzzled about one other thing. I’m supposed to be signing up for a certain internet speed for a certain price. The earlier support person confirmed I would be paying the price for the 25 mb speed. Why would he do that if I can only get 2.5 mb speed in my condo?

  • LFCandwhatever1 Kevin (@LFCandwhatever1) reported

    @LanceStorm @TELUS @TSN_Sports It was a 120 minute lights out match. Also TSN sucks

  • Woody_W0O Doctor Woody 🇦🇺【Local Kitsune Doctor】 (@Woody_W0O) reported

    @jakkuh_t @TELUS WHAT THE **** I ONLY GET 35Mbps UPLOAD AND 10Mbps DOWNLOAD IN AUS Oh wait I live in Australia

  • montoya_test montoya_test (@montoya_test) reported

    Holy **** Canadians, WTF is wrong with your telecom sector!?? I just spent 1hr negotiating with #telus to get our bill to remain the same price. How is this considered normal? Just give people the low price and save hours of pointless negotiations over phone and text.

  • ZabedAkbar Zabed Akbar (@ZabedAkbar) reported

    @Questrade @harmless_exe Can you provide details regarding why it is only happening to Telus customer?. Over 70 percent of internet user in BC are Telus customers. So it is a big deal and you should prioritize fixing this ASAP.

  • Whiteb68 Brad (@Whiteb68) reported

    @jakkuh_t @TELUS Dam! To bad @comcast can’t even get 300Mbps on a connection that supposed to be 1 gig with a price that’s twice and high…. I f’n hate Comcast but sadly it’s the only option…

  • Crimson_Baron7 Crown Crow (@Crimson_Baron7) reported

    @jakkuh_t @TELUS Can you tell telus (or anyone) to help egypt We have base speed of 32KBps and 2 MBps for the first 200 gigs We live in hell

  • Nellfornow Nel (@Nellfornow) reported

    Also the wifi is terrible. To anyone thinking of going to #telus don’t. It’s not worth it. #wifi