Telus

Telus Outage Report in Trail, British Columbia

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 02/16/2026 05:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • iamtchan Terence Chan (@iamtchan) reported

    @TELUSsupport my wife and I have been on hold with telus support for 90 minutes. We have had no internet since last night. Our telus wifi hub light is green. Says connected, without internet. Please assist ASAP, we really need our internet for our work!

  • Ruz_El Ruz El (@Ruz_El) reported

    @TELUS I just tried using your chat to answer one question since I'm at work and can't spend a lot of time on the phone. It is useless and absolutely a shameful service for this day and age. Remove it.

  • JaredQuaroni Jared Quaroni (@JaredQuaroni) reported

    @telus you’ve dropped the ball huge. No call back. No proper explanation why MLB network isn’t on, regardless the fact I paid for it a week ago. Call me back even tho your number says “we are closed” when I know y’all answer calls 24/7 6049970636 Maybe I can catch the last inning

  • SevereSin01 Riley (@SevereSin01) reported

    @TELUSsupport @TELUS no services for 5+ hours now.. Guess we won't be working remotely tomorrow. Can we get an update on the network outage in Edmonton affecting T6W?

  • EricFaceplant Eric Faceplant (@EricFaceplant) reported

    @daffodildil @TELUS They're so awful.

  • BurnCity79 JJ (@BurnCity79) reported

    @pr0cs @TELUSsupport Watch what you order. Telus advertises refurbished phones as brand new. I order a "brand new" S21+ but the phone stopped working a few weeks later & telus told me it's not their problem. I'm convinced they sold me a refurbished phone as a new one.

  • PNWPragmatist Cascadian Pragmatist 🇺🇸🇺🇦 (@PNWPragmatist) reported

    @Fan_of_Gorton Yeah, it was my impression at the time that Telus was better, but IIRC Rogers was the only carrier with coverage in my area and the only one offering standalone internet service. It was this or dial-up and thankfully it worked pretty well.

  • BurnCity79 JJ (@BurnCity79) reported

    @TELUSBusiness Telus is a scam. They just sold me a refurbished phone they advertised as brand new. A few weeks after I received this "new phone" it started crapping its pants. I called @TELUSsupport who told me it wasn't their problem.

  • jon_a_ross jon_a_ross (@jon_a_ross) reported

    @TELUS just intercepted a scam call at my parents, trying to get them to send money for a grandkid in jail. Any way to report the ‘blocked call’ number so they get shut down for good? Kinda want to stop the old folks from getting scammed.

  • BurnCity79 JJ (@BurnCity79) reported

    @0pity4stupidity @TELUS At least you have a phone that works. Telus just sold me a $1600 phone that doesn't work then told me it wasn't their problem.