Telus

Telus Outage Report in Trail, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 11/29/2025 15:30

November 29: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StayxTru Heaven 💜 (@StayxTru) reported

    @touchofmalice__ Look for remote work try Telus. That’s where I work! Some of them are customer service based. Mine isn’t but not currently hiring but they have other companies they work with that don’t require you to be on the phone! I’d check indeed.

  • polishyourworld Joty 🎨 (@polishyourworld) reported

    @TELUS Should really stop saying they care about small businesses because they don’t. I’ve been trying all day and for the last 4 days since Friday trying to get an issue resolved. You have made it impossible to do this. I’m sick and tired of being given the run around

  • ircanuck Daniel Elliot (@ircanuck) reported

    @Telus Just did the math, over the terms of the contract (started in 2003) this small business has paid approx $114,400 for phone service (not including long distance). Just requesting a price drop and your threatened with a $7700 exit fee. #telus #thefutureisnotfriendly

  • tgreenc @tgreenc (@tgreenc) reported

    @Girrl_Friday @telus has a program that could possibly help you out.

  • BecomingKelsey Kelsey Sproat (@BecomingKelsey) reported

    @The_New_Tina @habpipes @TELUS There were models that had the flip down keyboard but I never had any of them. These ones were all 2013-2015 and were A-MAZ-ING when it came to hardware but just didn't have the app ecosystem to keep alive.

  • KellyKEditing 💀 Kelly "the Kadaver" Kristensen 💀 (@KellyKEditing) reported

    THIS ISN’T WHEN MY INTERNET NEEDS TO CUT OUT, #Telus Btw, my service sucks 90% of the time 🙄😒 #LetsGoOilers

  • Fansen 🍁Faye Hansen 🍃 (@Fansen) reported

    @TELUS Pik TV is so buggy you will go insane trying to keep it going. It boots you out Mid-program won’t start when do you need it to & takes 45 minutes to get it going again. I have had it 2 yrs & 20 or more calls to support that just has you rebooting & logging in & out incessantly.

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @GeordieMoski @Leah_Holiove Unless you have shaw....power goes out so does your phone.....mine is good for 15 minutes after a power outage,had tech check it out and told me it was fine...stick with telus unless they too have a cable line conversion box

  • 86forever Eighty Six Forever (@86forever) reported

    Ok, well, I need to catch myself. All those Telus breakdowns couldn't slow the hype. This was @ijonesisalive and ohmygoodnesswhatacomeback

  • anita_shattler Anita (@anita_shattler) reported

    yo whoever recommended Telus as a cellphone provider bamboozled me. The last 48 hours have been the biggest pain in the *** and their customer support is 10x less helpful than bell 💀