Telus outages and service status in Trail, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 6, 9:40 PM EDT	0	0
May 6, 10:00 PM EDT	0	0
May 6, 10:20 PM EDT	0	0
May 6, 10:40 PM EDT	0	0
May 6, 11:00 PM EDT	0	0
May 6, 11:20 PM EDT	0	0
May 6, 11:40 PM EDT	0	0
May 7, 12:00 AM EDT	0	0
May 7, 12:20 AM EDT	0	0
May 7, 12:40 AM EDT	0	0
May 7, 1:00 AM EDT	0	0
May 7, 1:20 AM EDT	0	0
May 7, 1:40 AM EDT	0	0
May 7, 2:00 AM EDT	0	0
May 7, 2:20 AM EDT	0	0
May 7, 2:40 AM EDT	0	0
May 7, 3:00 AM EDT	0	0
May 7, 3:20 AM EDT	0	0
May 7, 3:40 AM EDT	0	0
May 7, 4:00 AM EDT	0	0
May 7, 4:20 AM EDT	0	0
May 7, 4:40 AM EDT	0	0
May 7, 5:00 AM EDT	0	0
May 7, 5:20 AM EDT	0	0
May 7, 5:40 AM EDT	0	0
May 7, 6:00 AM EDT	0	0
May 7, 6:20 AM EDT	0	0
May 7, 6:40 AM EDT	0	0
May 7, 7:00 AM EDT	0	0
May 7, 7:20 AM EDT	0	0
May 7, 7:40 AM EDT	0	0
May 7, 8:00 AM EDT	0	0
May 7, 8:20 AM EDT	0	0
May 7, 8:40 AM EDT	0	0
May 7, 9:00 AM EDT	0	0
May 7, 9:20 AM EDT	0	0
May 7, 9:40 AM EDT	0	0
May 7, 10:00 AM EDT	0	0
May 7, 10:20 AM EDT	0	0
May 7, 10:40 AM EDT	0	0
May 7, 11:00 AM EDT	0	0
May 7, 11:20 AM EDT	0	0
May 7, 11:40 AM EDT	0	0
May 7, 12:00 PM EDT	0	0
May 7, 12:20 PM EDT	0	0
May 7, 12:40 PM EDT	0	0
May 7, 1:00 PM EDT	0	0
May 7, 1:20 PM EDT	0	0
May 7, 1:40 PM EDT	0	0
May 7, 2:00 PM EDT	0	0
May 7, 2:20 PM EDT	0	0
May 7, 2:40 PM EDT	0	0
May 7, 3:00 PM EDT	0	0
May 7, 3:20 PM EDT	0	0
May 7, 3:40 PM EDT	0	0
May 7, 4:00 PM EDT	0	0
May 7, 4:20 PM EDT	0	0
May 7, 4:40 PM EDT	0	0
May 7, 5:00 PM EDT	0	0
May 7, 5:20 PM EDT	0	0
May 7, 5:40 PM EDT	0	0
May 7, 6:00 PM EDT	0	0
May 7, 6:20 PM EDT	0	0
May 7, 6:40 PM EDT	0	0
May 7, 7:00 PM EDT	0	0
May 7, 7:20 PM EDT	0	0
May 7, 7:40 PM EDT	0	0
May 7, 8:00 PM EDT	0	0
May 7, 8:20 PM EDT	0	0
May 7, 8:40 PM EDT	0	0
May 7, 9:00 PM EDT	0	0
May 7, 9:20 PM EDT	0	0
May 7, 9:40 PM EDT	0	0

May 8: Problems at Telus

Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 59 seconds ago from Trail, British Columbia
@leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus
Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 47 minutes ago from Trail, British Columbia
@TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Christopher Wilson (@chrisw_ottawa) reported 5 minutes ago
@Harryslaststand @marlene4719 Nope. Not any more than other public assets like Air Canada, CNR, Petro Canada, Telus, BC Rail, Hwy 407 in ON, the Canadian Wheat Board, etc. etc. The public gets higher prices & poorer service. But a handful get very wealthy.
TastyGizmo (@tastygizmo) reported 6 minutes ago
Never in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.
Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 6 minutes ago
@Judyylicious @TELUS @TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.
Erasmus Fluffbottom (@ShaneKidd11) reported 7 minutes ago
@jffxns Reminds me of why im never going back to telus for internet. I'd had similar 10 years ago. Was paying about $120 month for "high speed internet" of 6mbps cause that was the fastest offered to my house/town. Parents paid the same price for same package, but was 500mbps for them.
Mar (@MarleneCorp) reported 8 minutes ago
@TELUSsupport So very tried of daily calls to Telus trying to fix an issue. Had PVR replaced yesterday, now things are worse. Hello Rogers?
TELUS Support (@TELUSsupport) reported 10 minutes ago
@milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.
fireanticanadainG.bettmen! (@jwd7150) reported 12 minutes ago from Calgary, Alberta
Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!
 PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported 15 minutes ago
Telus sucks.
Canadian Financial Markets Update (@CdnFinancialMkt) reported 17 minutes ago
Evening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.
HAHAHA (@Diabolic600) reported 17 minutes ago
@TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.