Telus

Telus Outage Report in Trail, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 02/13/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • andyblackmore andy blackmore (@andyblackmore) reported

    @Bell_Support Tried 1hr on chat for best deal adding a phone line to shared plan or prepay for daughter. Passed around 5 people. Not one peson could help. Spoke to Telus, had options in 10mins. That and #LisaLaFlamme gate makes me want to take business elsewhere....not good.

  • Tiburonfilms Steve (@Tiburonfilms) reported

    @TELUS call center from India calls me to sell me some promotional material and when I say “I’m not interested”, put me on a “Do not call list” he proceeds with… “Don’t waste my time!” Great customer service @TELUS

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @CalamityJayne4 My parents were on Xplornet, then a Telus hub, and now starlink. They’ll never look back.. they can actually watch Netflix now.

  • Weathermaniac22 Emery A. ✈️ 🚁 (@Weathermaniac22) reported

    @pnwkate @TELUS @TELUSsupport Oh my that is awful. Come on Telus you can do better than that. Disconnect by mistake, then reconnect without mistake.

  • graysondick63 Julian H (@graysondick63) reported

    @TELUS Hey, when is fiber getting installed in Thorncliffe? Pretty tired of my low quality internet service. Affects my tv as well as wifi. Also, your tech removed any possibility of switching providers by illegally cutting lines for Shaw. Fiber is needed asap. Hop to it.

  • MelanieGravel Mélanie Gravel (@MelanieGravel) reported

    @telus 66$ for a 24 minutes call overseas ?!? It’s a literal robbery! I am a client since 2002, you never lower my fees when new, better plans are available and now this? I am done! This is disgusting!

  • CranwellBob Amateuremigrant (@CranwellBob) reported

    @pnwkate @TELUS @TELUSsupport Hate to ask, Kate, are you sure you’ve not been piggybacking in neighbours WiFi all his time ? I know it seems odd, but you may need to check the default network your devices connect(ed) with.

  • ADionne1969 Andre Dionne (@ADionne1969) reported

    I was with @TELUS before switching. They may not have that great of coverage. But at least I not had issue connecting & hot spotting for hrs. Hell I was able to play a online game & still not exceed my data usage.

  • TheNabber88888 Joe mcnabb (@TheNabber88888) reported

    @SpeedtestAwards @TELUS Umm I live in Calgary with a s22 ultra the max speed I get on your network is tops 100 download tops. I see that telus doesn't care about haysbour in Calgary. Rogers has you beat sorry to say but they do. Oh and I have the 50g monthly plan up to 1gps lol

  • kcorr54 Kathryn Orr (@kcorr54) reported

    @cbcnewsbc Had a fabulous family doctor and he left his practice to go to telus' service. There are only so many doctors. To split them up among public, private and virtual is just going to wreck health care.