Telus Outage Report in Trail, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 14: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 7 minutes ago from Trail, British Columbia

  @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

• The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 45 minutes ago from Trail, British Columbia

  @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Skye 🇨🇦 (@GastownGay) reported 2 minutes ago

  @TELUS I get called once every 3 months or so in an effort to sell me TV services. The agent can never figure out what to say when I tell them I don't want TV shows. They just launch in to what TV shows I could be watching with Optik or Pik. But I don't watch TV.

• RigbyHU (@RigbyH) reported 4 minutes ago

  @jakkuh_t @TELUS Still 7 ping damn🗿

• Dot Mac ⚘⚘ (@DotWilson13) reported 7 minutes ago

  @TELUS @TELUSsupport I cannot believe that I pay $100's a mth for yr service & its down ( yet again ) & NO customer support is available because your closed. Pathetic Wish I stayed with Shaw & will explore every avenue to get out of this contract. Awful service 😢

• Tim (@GoYankeesGiants) reported 7 minutes ago

  @LanceStorm @TELUS @TSN_Sports you can download TBS or TNT app. Sign in with your cable info and watch them there. I had to do that once.

• AcMo (@420bigbag) reported 8 minutes ago

  @livFreeOrCry @ToastCrust @jjhorgan Starlink will provide internet to areas where telus and shaw ground infrastructure networks cannot provide service. Starlink has zero interest in taking over telus and shaw ground infrastructure networks. Zero. Not even part of the discussion.

• Peter Knippel (@pkphoto) reported 8 minutes ago

  @nationalpost @TELUS Worst. Service. Ever. Worse than that, the customer service was non-existent. Couldn’t leave fast enough. The experience was so bad, I’m giving blocking @nationalpost a thought, just for the sponsored post.

• Whistlerguy (@Whistlerguy79) reported 9 minutes ago

  @Questrade Apparently it’s a Telus issue…. I’ve found in several forums Telus bc customers in particular are having trouble only with Questrade on their browser. All my other browsing is fine it’s just the Telus service communication issue with Questrade.

• Questrade (@Questrade) reported 10 minutes ago

  @sueharperphotos @BejasaMarco @RobRubuliak Hi Sue! Telus customers located in BC are having issues logging into their Questrade accounts. Our teams are looking into it so we can help resolve it. In the meantime, please try using mobile data or a different internet network as a temporary workaround. We're sorry about that.

• Questrade (@Questrade) reported 10 minutes ago

  @vc7281 Hello! Are you located in BC and using Telus? If so, there's currently an issue going on that we're working to fix. As a temporary workaround, please try using mobile data or a different internet network. For more help, please send us a DM. We're sorry for the inconvenience.

• ffsgdmt (@Ripp_Lyg) reported 12 minutes ago

  @FallonioBlack @jakkuh_t @TELUS Well I have 100mbit for ~22€ per month…. **** that