Telus

Telus Outage Report in Trail, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 10/30/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • n_wolferine NorthernWolferine (@n_wolferine) reported

    @globeandmail Do you think Roger’s new wireless service will use back haul offered by others like Bell and Telus ?

  • tryoung Mind over Matter (@tryoung) reported

    @mgeist @FP_Champagne It's clear @FP_Champagne is not the right man for the job if he cannot comprehend the most basic things. if Rogers, Bell and Telus each have 10 million subscribers, and one goes down, that's almost 33% of Canadians losing connectivity. How is the lack of competition acceptable?

  • mikedinelle Mike Dinelle (@mikedinelle) reported

    @thelightphone does your phone work in Ontario Canada on the @TELUS network...?

  • vcinbc Val C. (@vcinbc) reported

    @TELUSsupport is it your policy to have sales staff phone customers of StarLink & ask for SIN, credit card over phone? My 83-yo mother (living with Parkinson's) was confused enough to call me at work. The more she told me, the more I suspected Telus, not scammers. Shame. #FAIL

  • MitchcoMarc Marc (@MitchcoMarc) reported

    @TELUSsupport @TELUS I have been your companies customer for over 25 years! Your cel service. Overage area sucks where I live and work. You advertise 5G and how wonderful it is, but honestly it’s garbage! I live in Greendale with a cel tower close enough for me to see and yet..

  • nickknikky Nikhil Malik (@nickknikky) reported

    @JioCare I am Canada and not able to connect to any network tried both BELL and TELUS. I want to opt for a pay as you go plan but somehow the network doesn't seem to work. Can someone help?

  • mor10 Morten Rand-Hendriksen (@mor10) reported

    "In order to communicate with each other and coordinate the recovery effort, some employees started swapping out their SIM cards for Bell or Telus SIM cards that they had received back in 2015 as part of an emergency contingency plan established between the wireless carriers."

  • LauraLoo64 Laura D Reynolds (@LauraLoo64) reported

    @TELUS Why is it that some telus users received the emergency alert regarding the shootings in Langley while others didn't? Neither my daughter or I who both have cell phone plans with you received it. Scary considering we are only a few blocks from where this was happening.

  • Irene391916082 Irene3 (@Irene391916082) reported

    @jfancyrealtor Try Telus for your cell service! Best by far.

  • Prophet0111 Prophet 111 (@Prophet0111) reported

    @TELUS Not registered on network. Can't receive calls or make calls. Can't receive or make a text message. Toronto, Ontario, Canada. Please help.