Telus

Telus Outage Report in Trail, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 11/30/2025 11:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayscottfitzy Jason - #TrudeauMustGo - Fitzgerald (@Jayscottfitzy) reported

    @DonDavies @jyduclos I believe this would be a Provincial issue just like Telus Health in BC. Not saying I'm against it though. I believe a two tiered healthcare system would be beneficial to everyone.

  • silenttiger1 The Watchman (@silenttiger1) reported

    @TELUS false advertising and small contributions will only fool the people so long ....down with the big companies WHO DONT finish what they start cause they are so greedy and corrupt !! cant even finish laying lines in a city to get EVERYONE the proper internet !!!

  • LallyAd LallyA (@LallyAd) reported

    @SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.

  • gabby_mochabeer Gabby MochaBeer (@gabby_mochabeer) reported

    @SkylarRadzion @TELUS I had the same ****, random outages, endless "updates" and just dropped signals. Telus was the move!

  • mobutils James Pike 🇨🇦 (@mobutils) reported

    @cmcalgary Fiber+/FlexFiber isn't fiber to the home like Telus (in some areas) its fiber to their distribution area. It still uses the coax for that last mile. It's actually the exact same Shaw network your already using (for the most part). Without commitment/contract with Shaw.

  • JBeley19 Jessy Beley (@JBeley19) reported

    @TELUS is such an unprofessional company. 2 hours on the phone 7 people spoken too and we can’t solve an issue. Apparently 3 years ago I closed my account. There was a balance. They sent me one email to an account that was closed now I have a $500 collection shaw here I come.

  • glanz G (@glanz) reported

    @cmcalgary Shaw Fibre+ 500 with Total TV for $135. I gave up on telus years ago and would never go back

  • AmandaRene123 Amanda Rene (@AmandaRene123) reported

    @TELUSsupport Been without cell signal for more than 48 hours. Can't report an outage unless there's equipment broken. Got told to call support. (No cell signal= can't call) It's the only one area in my municipality that's without service. Multiple different phones on Telus/

  • RiderFan1985 Jamie Hjalte (@RiderFan1985) reported

    @cmcalgary Telus customer service is so brutal, going back to Shaw once contract is up….

  • ericax_x icaxx (@ericax_x) reported

    Is there a @TELUS internet outage? We’ve been without internet since last night. Located in Richmond, BC @TELUSsupport