Telus Outage Report in Trail, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 2 seconds ago from Trail, British Columbia

  @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

• The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 58 minutes ago from Trail, British Columbia

  @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Dogpatch_Ultra Classic (@DogpatchH) reported 3 minutes ago

  @koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider

• Michael Ward - Smashed Reality (@MikeWardDraws) reported 6 minutes ago

  @myownfairytale @TELUSsupport I was dropping packets with Telus for so long and even though I recorded it they kept telling me it was running normally. I switched to Shaw and it's been good for 3 years. Although I know others have had issues with Shaw so it might be a "damned if you do" either way scenario.

• Steve Manta (@mantalicious) reported 8 minutes ago

  @MichelletypoQ @stevewoodYYC @Garossino Telus was telling large customers last summer they had already decided to go with a European vendor and we’re just waiting on final board approval. This was a done deal last summer. They want a ban and compensation to replace 4G which I don’t support

• Steve Manta (@mantalicious) reported 9 minutes ago

  @Garossino I don’t know how big an issue this really is. Rogers, Telus and Bell all announced last year they were building out their 5G networks without using Huawei.

• Johnny Appleseed (@MickAlvey1) reported 13 minutes ago

  @TELUSsupport this is for anyone who this might affect. Since about sept 12,21 Telus changed something with their emails server. Didn’t bother to look after their customers. Bouncing my outgoing emails. WTF! Wholesale change to Google but overlooked many customers

• Liam Gullion (@LiamRossG_) reported 13 minutes ago

  @tnoskk1 *tweet could not be read by people with iPhone 13 iPhones. Due to the fact that you @tnoskk1 own an ancient model of the iPhone. Please upgrade your garbage phone to continue. Thank you from Telus.

• Johnny Appleseed (@MickAlvey1) reported 16 minutes ago

  @garrettholmes @TELUS @TELUSsupport Yes I had a similar experience and then when I mentioned two or three other problems, they just said have a nice day!

• IceCap Designs (@IceCapDesigns) reported 17 minutes ago

  @TELUS @TELUSsupport as a loyal customer since 2006 your poor customer service agents are penalizing me to stay with your company. Oh well, it was fun but time to move our 3 cell phones over to @Bell. Is cheaper to keep an existing customer vs acquiring a new one.

• Chad Goberdhan (@780ChadG) reported 17 minutes ago

  @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

• Matthew Wiazowski (@TheBigWiazowski) reported 19 minutes ago

  if you want the most incompetent customer service, make sure to sign up with @ADT by @TELUS . BRUTAL