Telus

Telus Outage Report in Trail, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Trail come from postal codes V1R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 12/13/2025 10:15

December 13: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Trail, British Columbia

The most recent Telus outage reports came from the following cities: Rossland and Trail.

Loading map, please wait...
City Problem Type Report Time
CanadaRossland Phone
CanadaTrail TV
CanadaTrail Phone
CanadaTrail Internet
CanadaTrail Internet
CanadaTrail Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • britchick_18 Claire Beardsley (@britchick_18) reported

    Hey @TELUSsupport @TELUS how come there's no service in Winnipeg?

  • nockwurst Robin Squires (@nockwurst) reported

    @TELUSsupport Telus network been down for nearly an hour and Telus has nothing to say about it?

  • JimmyDee1999 JimmyDee (@JimmyDee1999) reported

    @TELUSsupport @TELUS @CP24 what’s going on with Telus cell service. It’s down across Ontario. Trying to run a business and can’t use my phone for incoming out going calls

  • HLSGamesYT HLSGamesYT (@HLSGamesYT) reported

    anyone else with @TELUS completely lose service? I can't make calls, send texts, use data, or even get in contact with their live chat service. @TELUSsupport

  • SuzieFranchise Suzette Francis (@SuzieFranchise) reported

    Any other @TELUS users having issues getting calls??!! @TELUSsupport is there a service disruption?

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS being down? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolve the issue for me. #TELUS #networkdown #Canada

  • tlwither Tyrell Witherspoon (He/Him) (@tlwither) reported

    Went to see if #TELUS was down in Manitoba and seems like it is down everywhere, yet no tweet from @TELUSsupport. I can't even log into MyTELUS or the online service. What's going on?

  • _SaadSiddique Saad Siddique (@_SaadSiddique) reported

    Anyone still having trouble with @TELUS? Try to manually select Network under Cellular settings of your phone instead of Automatic. Seems to have resolved the issue for me. #TELUS #networkdown #Canada

  • flyingpilz Andrea See Photography (@flyingpilz) reported

    @acechhh @TELUS Same also still down

  • Tommy_Slick Tom Ross (@Tommy_Slick) reported

    Questions now (gonna be a short question period). @JWeisnerGlobal asks about the delays, why wasn't the rollout done differently (same as Bill Fortier's question from earlier today). Shandro says going forward, he wants AHS to continue working with Telus to ensure stability.