Telus

Telus Outage Report in Trail, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trail, British Columbia 03/21/2026 14:45

March 21: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • TheEngrumpled The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported from Trail, British Columbia

    @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

  • DougAlder Doug Alder, 🇨🇦💉💉 (@DougAlder) reported from Trail, British Columbia

    @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • projectjoyful Erin (@projectjoyful) reported

    So is everyone on @TELUS getting no service?

  • drsarveemoosavi Sarvee Moosavi MD, FRCPC (@drsarveemoosavi) reported

    WTH @TELUS @TELUSsupport I can’t call my patients, because I have no service! How am I supposed to carry through my day if I can’t call my patients?

  • berrycar Fully Vaxxed and Masking (@berrycar) reported

    @jasonfherring I lost my service as well. Telus

  • Brenwhitehouse Brennan (@Brenwhitehouse) reported

    Anyone else not able to make calls on the @TELUS network? @TELUSsupport

  • timebombmomma luckiest lady (@timebombmomma) reported

    @TELUS hey, my phone is telling me it is not part of the network...my husband's too. I work from home and need this to work. I cannot even call you guys. HELP ASAP!!!

  • undomesticgirl Kristy S (@undomesticgirl) reported

    @TELUS is mobility service down in central Alberta? I have no service and neither does my husband.

  • JodieEmery Jodie Emery (@JodieEmery) reported

    @downdetectorca Cell service signal disappeared and my phone is “Searching” with no success for my Telus connection. My Telus home Wi-Fi is working though.

  • CFerg259 C.Ferg (@CFerg259) reported

    @TELUS what the heck Telus? I'm on an important call and the call cuts out and now it says emergency calls only? I'm in Calgary and it doesn't say on your website there's an outage....I pay my bills every month, why have you let me down?

  • Synaesthesia24 Courtney Cox (@Synaesthesia24) reported

    @CanuckSlvrBlk @TELUS Same says emergency calls only

  • CateGJo Catherine Johnston (@CateGJo) reported

    Why is a communications company, @TELUS so hard to communicate with? Phone help - impossible to get through, online chat box - useless and their support team - slow to answer. And their main function is COMMUNICATION!!! #frustrated #nohelp