Telus

Telus Outage Report in Trochu, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trochu, Alberta 12/18/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Trochu, Alberta

Latest outage, problems and issue reports in Trochu and nearby locations:

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

  • PrairieAgMF Matty🇨🇦 (@PrairieAgMF) reported from Trochu, Alberta

    @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @TELUSsupport I would just like Telus at a higher level to fix it, it’s a recurring issue where people with Central Ice don’t have this issue year after year and even get a free trial. Every year I’m told this won’t happen again and it does

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @freedomsupport Yea and the hopping between towers during a seemingly fine call was a deal breaker for my iPhone 12. I just find it a little rude that you promote a product that your company knows works at a subpar level. Now that I’m on a Telus network the basement is completely fine.

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @TELUS @TELUSBusiness @TELUSsupport I am not sure why it is so difficult to get help. I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @CalamityJayne4 @publicfrienemy We had the same issue at the lake west of town. Reliable 25/25 service from Telus. 500Gb for around $65 solved the problem.

  • starkidsftw Rachel (Clowning myself era) (@starkidsftw) reported

    TELUS LET ME CANCEL TV I DON'T NEED IT STOP TRYING TO LOWER THE PRICE I STILL DON'T USE IT

  • uncommondepth Uncommon Depth: opinionated artist. (@uncommondepth) reported

    People are telling me that this is typical and that your company actually WANTS people to cancel home phone service. Except at this,point we won’t only be cancelling our home phone which you are too incompetent to get & keep working, but every single Telus service we have.

  • JoshuaRey91 Joshua Rey (@JoshuaRey91) reported

    My Telus Optik TV box lost signal so I guess it's telling to stop watching this stupid Seahawks team. Guess it's good for the blood pressure anyway.

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @TELUS @TELUSBusiness @TELUSsupport I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service. 22 minutes repeating my issue refusing to escalate my call, her name is Maria

  • uncommondepth Uncommon Depth: opinionated artist. (@uncommondepth) reported

    Dear @Telus. After 3 weeks from moving you finally got our phone working. Today we discover no phone, plus our bill which had a credit of $133, is now $266. In three more days it will be a month since we’ve been fighting to get our phone service working. A MONTH.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @N8tiveJen @TELUSsupport So far yes 😥 Looks like Telus didn't turn on the feed like other cable providers in Canada but on hold with tech support.