Telus Outage Report in Trochu, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Trochu, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Trochu, Alberta
Latest outage, problems and issue reports in Trochu and nearby locations:
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Matt🇨🇦🇳🇱
(@PrairieAgMF) reported
from
Trochu, Alberta
Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS
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Matty🇨🇦
(@PrairieAgMF) reported
from
Trochu, Alberta
@YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Clint Andrew
(@ClinteAndrew) reported
it's one of those days where Telus Optik TV keeps losing signal only on the channels that I want to watch haha #TelusOptikTV
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FlungingPictures 🇨🇦
(@FlungingPicture) reported
@TraceCochrane @TELUSsupport You're the most northernly outage point. Previously, it was Kelowna or Kamloops. Frustrating thing: 1/ telus didn't know 2/telus therefore couldn't tell their TECH Support 3/ and us @bchydro sent out twits re their outage, not telus. Many of us spent an hour on fone ...
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Sean Hill
(@SeanHil95) reported
@TELUSsupport This isn't support. They tell you to call the Telus customer service number. This is what happens when we have no consume protection enforcement and these ******** can treat customers like garbage. They should be fined 10K every time they lie and don't fix an issue immediately.
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🖤
(@ramainecaryl) reported
I miss my co-workers in TELUS so so so bad 😭😭😭😭😭😭😭
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B-rantone
(@_Brantone) reported
@TELUSsupport Android App. Now looks like there's only "TELUS TV+" The previous Optik App in GooglePlay no longer exists and last time I used it gave all sorts of "remote host not found" errors. It was my understanding that got discontinued.
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Chris Gorczynski
(@ChrisGorczynski) reported
@Garossino Reminds me of my Telus experience where after hours of waiting to chat with someone online, they told me I was talking to the wrong team. They promised to route me to the correct team. 2 hours later the same person with the same name pops up as the rep to chat with. No solution.
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Jackfish
(@jackfish937) reported
@danellew @Rogers @RogersHelps Roger's really sucks . Here in Manitoba we've had better luck with Telus .
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yazdan jahan
(@JahanYazdan) reported
@TELUS Poor service! Multiple times call for correcting wrong bill, still has not resolved!!!!
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Sean Hill
(@SeanHil95) reported
@TELUS @NCFST @NWRCT Scumbags. give us terrible service. Wait times for support is bad. The optik tv doesn't work. I've rebooted the tv box router and modem and still no signal. You're service is garbage! You're a disgrace
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Piotr Tomicki
(@PiotrTomicki) reported
@TELUSsupport Terrible service. Scheduled call back, Telus never called and they lied that they did