Telus

Telus Outage Report in Trochu, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trochu, Alberta 05/13/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trochu, Alberta

Latest outage, problems and issue reports in Trochu and nearby locations:

  • PrairieAgMF Matty🇨🇦 (@PrairieAgMF) reported from Trochu, Alberta

    @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jshebas Joanne Petitclerc (@jshebas) reported

    @TELUSsupport my modem short surged during the storm and is dead I'm waiting for a new one. Meanwhile data is racking up and Telus informed me they can't help refund. 😔

  • WoodyWoodeso Woody (@WoodyWoodeso) reported

    @RogersHelps Why has 5G sht the bed now too? 10 years with this garbage service that doesn't ever work. I'm switching to Telus today.

  • AvisekhDas9 Avisekh Das (@AvisekhDas9) reported

    @TELUS sales person commited a price of 59$ but customer care is saying 75$. Upon asking, Sales person stopped picking up call as well. Looks like sales guys are giving false commitments. Need urgent solution.

  • Ashleenicolita Miss.Smith.xo (@Ashleenicolita) reported

    @Telus really inactive my account after i just paid them 60$ on the 28 of March 🤨 with NO WARNING. **** you guys bro.

  • danadirks48 Dana Dirks (@danadirks48) reported

    Being at home with a 101 fever instead of at work and missing out on Telus regionals sucks!! Hopefully tomorrow is a better day… ughhhhh… Tylenol and fluids

  • abhijeethaldar9 Abhijeet Haldar (@abhijeethaldar9) reported

    @TELUSsupport Its again down. What's wrong with telus?

  • s_u_c_h_y Stewart (@s_u_c_h_y) reported

    And still no response from @TELUSsupport . Support agents not responding on chat, no appointments until next week on the app. Horrible service. Time to switch back to @ShawInfo #telus #shaw

  • StayGoulden ***** Kong (@StayGoulden) reported

    @olivesagan i watched this and was waiting for like a telus logo to pop up, it plays like a commercial in the worst way possible

  • Ernieiceman Ernie Iceman (@Ernieiceman) reported

    Hi @TELUSsupport my wife had your tech in to adjust our telus package. Your support said beforehand my movies, like 50-60 movies, over a $1000 worth will be fine. Your tech adjusts it and now my movies are missing and your support says you can only give us a $100 credit.

  • Samthomas0015 SamThomas0015 (@Samthomas0015) reported

    @TELUSsupport 2. Telus should worry more about customer service rather than sustainability.