Telus Outage Report in Tweed, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Tweed, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Just watching (@SomeGuyOutWest) reported
@steeletalk @TELUS Me too with Koodo(a Telus sub). I spent months talking, texting, and emailing their ”support“ staff. After 4 months of delay and “we’re looking into it” I gave up and ate half the cost. Telus only helped you because you have a public voice. Don’t thank them, dig deeper.
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Steve Berry (@FakePOTUS_DT) reported
@steeletalk @TELUS Same thing happened to me with Freedom mobile. They got scammed for 3 grand worth of products. Took me 3 months to fix. Police report, numerous phone calls to Freedom and the credit bureau. No calls from Freedom or anything in the mail.
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Stefano Buliani (@sapessi) reported from Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there
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Cassie Kaur Gill (@CassieGill) reported
@CraveCanada on @TELUS has the absolute WORST interface out of any streamer service I’ve used. No search option?!
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Christopher C (@theofficialchun) reported
@BestBuyCanHelp @BestBuyCanada I bought a Best Buy Geek Squad Verified open box iPhone 12 Pro Max as a gift for my wife, and when I inserted the Sim, there was no signal detected. Called my carrier, Telus, and they said the IMEI is blacklisted. Extremely shocking and upsetting!!
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cy (@formulayuki) reported
omg telus service on hold playlist...
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Peter Diespecker (@PDiespecker) reported
@steeletalk @TELUS I had a similar incident with BMO ( I didn’t have a BMO account) and someone in Montreal who got a M/C in my name. Found out when a collection agency called me. It all got sorted out thankfully.
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Chris McCue (@McCueChris) reported
@pfak @Shawhelp @TELUS is very responsive. They have a great chat help feature and their technicians show up promptly. Too bad the lot of them can’t figure out how to make my TV work.
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Luna Luck (@LunaLuck_) reported
Mfc keeps disconnecting me think Telus is down in my area sorry for the Irish goodbye everyone
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Elaine Roker (@emroker) reported
@steeletalk @TELUS Wow thats what I call good customer service 👏 👌 #telus