Telus Outage Report in Tweed, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Tweed, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oh No, Troy’s Tweeting
(@Troyliss) reported
@ashleylynch My plan was with Telus at the time, so great customer retention, I guess…
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Diego Zamora
(@_zamora_) reported
@mane_sarti Telus issues :)
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Nick
(@ConradMcdavid) reported
@TELUS @TELUSsupport Telus how do I contact a manager? This lack of customer service I’m receiving is unacceptable. I have been direct messaging regarding issues with my TV serv. since November 7 and nobody is responding. My next steps are to contact the CRTC asap @CRTCeng
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Jason Bouwmeester
(@JustAnotherJay) reported
...and once again, I find out that @Telus' plans are crap. Really, EVERY account has to be on a data plan in order to use a shared data plan? Wasn't so long ago I had data, my wife was on voice and shared my data... but no longer can a voice pkg share data with a data line. #fail
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kt (they/them)
(@elly_zevy) reported
So far, we have cancelled my laptop insurance, cut down our tv with Telus, paid off my car. Next month we are changing our phone plans and leaving Telus. I can’t wait until we have more money that can go to savings and “fun” things
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Ian Littman
(@iansltx) reported
@dl_958 I bring up line-sharing because Canada forces telcos to let resellers sit on their network for cable and DSL. It's a dedicated last mile network but CA facilities based ISPs have to let others connect at the aggregation level. If Telus doesn't have to share FTTH, well...
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PeterCruise
(@cruise_peter) reported
@MondeeRedman Techs explained it to me back then. I expect some Rogers customers ran into similar problems. I've always stuck with Telus out of loyalty to good ole BCTel.
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SAURABH KAUSHIK
(@SAURABH13147720) reported
@TELUSint @TELUSsupport @telus I have waited for the proper update from concerned team. But now I am bound to escalate this issue here because I am receiving automated responses. Please check with payments team who are handling website annotation project (India) and release pay
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Monika Social
(@MonikaSocialYeg) reported
Anyone else have Telus internet issues in south Edmonton?
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Markus Muhs, CFP®, CIM®
(@CGWM_Muhs) reported
@JayeWalter Such a stupid merger from a tactical perspective too. Sum is less than its parts, as a portion of their customer base hates them and leaves. Telus meanwhile did acquisitions in other areas, like home security and health. Ends up offering a whole lot more to customers.