Telus

Telus Outage Report in Val-David, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 12/08/2025 18:55

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cdelagena Gena Olivia (@cdelagena) reported

    Sigh is Telus down for anyone else

  • Wally_53 Whiskey Jack (@Wally_53) reported

    @TheJenRollins @RagingLibNana @TELUS How many TV's would be paying that much? Bet they don't get that many channels and I would never pay that much at home.

  • Les98045811 Les (@Les98045811) reported

    @TheJenRollins @RagingLibNana @TELUS Telus is a rip off. Tell them you’re going to cancel their services and they kiss your feet, but ask for any kind of deal, forget it.

  • xX___Missy___Xx Missy (@xX___Missy___Xx) reported

    @JulieYAli @TELUSsupport @TELUS sucks.

  • stickNblades Hockey Fan Dave (@stickNblades) reported

    @TELUS unfortunately, Telus has become a company with “VERY” poor customer service. They love to charge huge monthly fees but take no responsibility for their services when they don’t work. Even when they cause the problems themselves

  • bcgolfgal Tess Moore (@bcgolfgal) reported

    @TELUS Support Had TELUS upgrade my place to fibre a couple weeks ago, can't find the WIFI password anywhere. How do I find it? Not on the modem that they mounted on the wall, not on the booster that is sitting on the floor.

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport So Mia says there was a technical problem on Oct 5, 2021 that resulted in my cancellation request for the TV plan not getting cancelled. So does no one on the IT team @TELUS check on cancellations when there are technical problems?

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    38.I have been a Telus customer for a long time, but don’t wish to proceed into the new digitally connected (hah), location-independent world with a partner at my side that’s still using tin cans and string to conduct their business.

  • Joe_King558 Homie🇨🇦 (@Joe_King558) reported

    @ElMartinFlores2 @Jamesjo44370069 Ok, I was sure they just had to be informed, kinda like when you phone a corp. like Telus or something that says they use it to improve their customer service

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    22.Telus person explains, “People haven’t been travelling, you know, COVID – so we haven’t had to think about this for a while. I don’t think we have any appropriate package that would help you.”