Telus

Telus Outage Report in Val-David, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 01/08/2026 14:55

January 08: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWholeTruthXX Who? Me? 🌻 (@TheWholeTruthXX) reported

    @darrinhenshaw The piece has some clues: it was a cascading failure knocked their in-house network offline so they had to sneaker-net to their remote sites, they also lost VPN at the same time and only the fact they had some Bell and Telus SIM cards about let them talk to each other at all.

  • kevmennie kevin mennie (@kevmennie) reported

    @drtydds @elonmusk Works like a charm for me. It’s great that I don’t rely on Telus anymore. They suck bad

  • cneily Brent G (@cneily) reported

    @kirst_alyssa @TELUS If you have went to blue curve watch the quality of the feed. They will have you running up and down stairs hooking and unhooking the box, blue curve is terrible compared to Gateway. The gateway remote sucked but a least there wasn't pixelation all the time especially sportsnet

  • gkarver Karver (@gkarver) reported

    @TELUSsupport hello, had a technician in today to update alarm panel. Said alarm panel was fine and now no tv/internet/phone. Also received an email from Telus that my request to cancel Optik TV has been performed. I didn’t request this. Thank you.

  • khalnero Bamsee Blaster (@khalnero) reported

    @ShansAshley @TELUS ****.

  • hersheybliss Kristin Dunlop (@hersheybliss) reported

    @brittlestar This is why customer retention at @TELUS didn't give a crap when I called to say I found a better deal elsewhere (@Virgin ). So good do far.

  • yellowsnow9 Derek Campbell (@yellowsnow9) reported

    @peaches1213 @WaytowichNeil But you said he has never held a job outside of government. Does working at Telus not count as a job? Maybe he volunteered??

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @cneily @TELUS I’ve had Shaw internet for about a year now with zero issues! I was talking about mobile service

  • illuminatima Illuminatima (@illuminatima) reported

    I'm currently on a call with Telus customer support and the guy I'm talking to has such a... not a robotic, but such a comically clear and concise voice that I wasn't sure if I were talking to a human for the first few seconds.

  • GoodbyeClutter GoodbyeClutter (@GoodbyeClutter) reported

    Is anyone else having problems with emails to #Gmail addresses not being received and no bounce back notices? It seems this problem has occurred for me since Telus partnered with Gmail. #SoFrustrating I have no idea how many emails are not received.