Telus Outage Report in Val-David, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Val-David, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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juju
(@JulianaMaraj) reported
ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73
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vonsky - Fully Pfizered!! 💉💉
(@von_lex) reported
@cruise_peter I bought an iPhone 5S for $150 a few years ago, just after the flip phone got canceled. I have a plan with Telus for $30 a month that has everything unlimited but no data. I have never needed data while out and about, and if needed, can always access wifi in a restaurant or pub.
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Michael Bolton
(@michaelbolton) reported
Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."
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Andrea Beça 🏳️🌈
(@andreyuhYUHyuh) reported
Hey @TELUS, why am I getting promo calls from Telus Mobility from men who creepily tell me they love me when I say, "No thanks."?! That was....an experience I never want to have again.
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colleen broeffle
(@colleenbroeffle) reported
Trudeau keeps saying "I got your back" He hasn't got mine. Never has. Does he "got your back"? My mortgage is until ln 75, groceries for 2, no meat or Fancy food, one week- $306.00, my hydro for a modest home, 2 older people, $360. Telus, almost $400. Got my back? Not at all
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Marta Skky
(@MartaSkky) reported
I used to love @TELUS but then they sold me a lemon of an iPhone and refused to take it back! 2 months in and my battery dies at 3-hours on the mark. I regret pulling my staff from @Bell and @Rogers to now have to deal with this BS #corporate #fail
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Cory Knox (He/Him)
(@CoryKnox) reported
Caller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.
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David Reay
(@DReay) reported
@marionetta @MondeeRedman @TELUS Keep track of the time. At the end of the resolution of your issue bring it up. Put a dollar value on your inconvenience and ask them to fix it.
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Jen
(@jestjenny) reported
Why does #telus internet constantly go down????? Why am I still with this company? Ffs
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Matt
(@albertarulez) reported
@mysticl @Shawhelp Telus REALLY sucks