Telus

Telus Outage Report in Val-David, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 01/27/2026 01:10

January 27: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Deakkk 🌤 (@_Deakkk) reported

    I’m back with @Rogers for cellular service and this is 10000x better than what I was dealing with at @TELUS for like 3 days 🙌🏼🙌🏼

  • peternowak Peter Nowak (@peternowak) reported

    Bell and Telus now have every reason to merge and no one can say anything rational to stop them. I actually think it's a great idea, since they share a network and aren't competing against each other anyway.

  • bks86798035 bks (@bks86798035) reported

    @TELUS @FriendlyFuture Good work, too bad you aren't also good at providing working internet!

  • barrymcbastard Barry McWilliams (@barrymcbastard) reported

    Now that the merger has been approved the federal government should acquire Bell's network infrastructure, kick Telus out of our healthcare system, and let them and runner up Rogers die a painful death.

  • essam_ia Essam Abdallah (@essam_ia) reported

    @TELUSsupport No. We are new to Telus and never had any account before.

  • Ange16843253 Ange (@Ange16843253) reported

    Uh wtf #telus why in ******** did my internet go from $73.50 to ******* $142.50???? Unbelievable!!!!!!!!!

  • KittyBaby1499 𝓜𝓲𝓼𝓼 𝓚𝓲𝓽𝓽𝔂 💕 (@KittyBaby1499) reported

    Telus is the shittiest piece of **** company ever. I STILL DONT HAVE INTERNET AND IM LOSING MY MIND SOMEONE HELP

  • Dani_Loaraica dani lo (@Dani_Loaraica) reported

    @BCKenzee @TELUS @ShawInfo Shaw is the worst. Called and closed my services. They then screwed up, didn't do what was asked of them and they sent my account to collections for internet and phone services not cancelled. I found out called and said they'd have a mgr call still waiting 1yr+🙄

  • erikrolfsen Erik Rolfsen (@erikrolfsen) reported

    @TELUSsupport Your Telus TV+ site is not recognizing that I have a Crave subscription. Your chatbot is not helpful, and can’t connect me with a team member because none are available. May I have the service I’m paying for, please?

  • KellyPMHarris Kelly Harris (@KellyPMHarris) reported from Toronto, Ontario

    Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada