Telus

Telus Outage Report in Val-David, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Val-David, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Val-David and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Val-David, Laurentides, Québec 03/28/2026 00:15

March 28: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ajayspradhan 𝘼𝙟𝙖𝙮 ★ 𝙋𝙧𝙖𝙙𝙝𝙖𝙣 🧢 (@ajayspradhan) reported

    I'm dropping @TELUS @TELUSsupport. Despite being a loyal customer for years, I've had nothing but bad service and bad customer service lately. They increase prices without notice or agreement.

  • IndubitablyTho 🇨🇦 Canadian prole ... woke up, fell out of bed (@IndubitablyTho) reported

    @suzanne_lily @CoryBMorgan Have you seen the profit margins of the Canadian telecoms? Bell / Telus / Shaw et al ? How about the profit margins of our big banks? Be sure you're sitting down when you read any of those.

  • andycole2117 Andy Cole (@andycole2117) reported

    @TELUS @TELUSsupport the worst customer service, I ordered iphone14 online and was billed for it,then was told the order didn’t go through,1 phone, shipped to wrong address, then TELUS error caused #2 now I have 3 coming and no resolution 4hr call later no resolution

  • nannudidarr Nannu Didar (@nannudidarr) reported

    @TELUSsupport @TELUS PLEASE SEND SOMEONE OVER MY INTERNET IS NOT WORKING, THERE IS NO OUTAGE IN MY AREA NOW, MY MODEM HAS ALL GREEN LIGHTS BUT IT STILL WON’T WORK AFTER RESTARTING IT FOR 100TIMES, SEND SOMEONE OVER PLEASE, CUSTOMER SERVICE SAYS KEEP WAITING LIKE WHAT BRO

  • potf_racki 🇨🇦 Putting On The Foil 🏒 (@potf_racki) reported

    @KGYEG No.. I'm on TELUS.. but I'm talking about Sportsnet Now, which is their streaming service you can subscribe to (think NHL Live). Basically, tossing the idea of cutting the cord. It sounds like this service is still **** though. Only thing keeping us on cable, really, is hockey.

  • Nuriaco Nuria H. (@Nuriaco) reported

    @WhistlerBlckcmb @TELUS Unbelievable!! 1 hour waiting in the harmony line!! Thats something that shouldn’t happen at a ski resort that charges 200$ for a day pass. Either make ur passes cheaper so people know you are a bad resort or get new ski patrol.

  • joestar76 joey V (@joestar76) reported

    @gurgavin We are told 6percent Everything I touch or service i use has gone up more than 6 percent. I did get a little break from Telus LOL Not sure how this B S number is calculated. Feel l think on many things its like 20percent

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @TELUS is so lucky they have customers. When they call me back, they use a non functioning telephone and making funny noises. @TELUSsupport gets a series of Fs. Imagine making your customers come into a mall for ☎︎ help! No wonder long stay internationals refuse local service!

  • Balpree38969658 Balpreet Singh (@Balpree38969658) reported

    @TELUS @TELUSsupport It has been two weeks with no internet and the issue has not been fixed. 2 technician came who have basically said they cant fix the issue and the cable repair team seems to operate on their own accord with little care for the customers time…

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Dear @Rogers I've already cancelled 3 of my cell lines, believe when I say Telus has been calling. You changed the due date of my phone bill so you could collect like $11 in late fees. Soon it's going to cost you $370/mo from a decade long customer.