Telus outages and service status in Vanderhoof, British Columbia

Problems in the last 24 hours in Vanderhoof, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vanderhoof, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aly Defrawy (@defrawidis) reported 3 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness

• 
  DirtlumpIII (@DirtlumpIII) reported 5 minutes ago

  @RalphKleinD3 @MrStache9 The guys I know who use it are like cult members. every one loves it and would fight you if you said something bad about it. That's all I know. LMAO! Once my telus **** is up I'm probably going to go with it.

• 
  Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 6 minutes ago

  @TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.

• 
  Timbo ティム (@M901HoneyBadger) reported 14 minutes ago

  @johnnycakes91 Happens pretty frequently with Telus/Rogers. Telus in particular is bad because their agent bill things wrong pretty frequently and they just dump the file on Telus after they do the sell

• 
  heiba9866 (@heiba986627073) reported 18 minutes ago

  @KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

• 
  David Robinson (@CalgaryDave) reported 18 minutes ago

  I'd hate for someone to have my name and number when I don't want them to have that info... Kinda the same way Rogers, Telus, and every damned company instantly sells your personal info to every fool on the face of the planet getting you bogged down by spam calls. If only I were in government... and could pressure regulations to prevent this kind of thing and protect the people I governed... Awkward.

• 
  heiba9866 (@heiba986627073) reported 19 minutes ago

  @trevor388569409 @Andrew_Sully @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

• 
  Raven (@Sharisraven) reported 20 minutes ago

  @cbc @aptn Telus hack has destroyed my life work and @telus is negligent in response. Help please

• 
  I Am Sandra 🇨🇦 (@covidrefugee) reported 20 minutes ago

  @DanMazierMP @Ianharr22144712 This is deliberate. Same script for years: announce shiny 'modernization', blow hundreds of millions via arms-length agencies & favored contractors like TELUS, ignore red flags, hand out fat bonuses anyway, stonewall committees, then quietly shut it down with zero consequences

• 
  Eth M. (@ethanmilberg) reported 22 minutes ago

  @TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.