Telus outages and service status in Verona, Ontario

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Verona, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Verona, Ontario

Latest outage, problems and issue reports in Verona and nearby locations:

• 
  Nicholas Christie (@knick21pt3) reported 14 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

• 
  Wendy Harris (@whereswendy) reported 24 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon Daniel ©️🎭 (@sharondaniel91) reported 10 minutes ago

  So here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. You’re breaking the contract??

• 
  Vancouver Island Guy 🌊 (@VanIsleInvestor) reported 11 minutes ago

  BNN Andrey Omelchak: $T Telus I'm worried about the dividend, the payout is high and problems with leverage. They have a leadership transition and a ex Bank CEO taking over. I expect they cut the dividend. Look to reset and see the CEO look at new growth initiatives.

• 
  Moon Jay 🚀 🇨🇦 (@MoonJay589) reported 11 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport At least you get calls. My Telus has been broken for over a year. They don't give a ****. Can't get one of the Filipinos to help ever never speak English clear, always hang up, only ever address half the problem. Sent me 4 new boxes. 3 months later down to one android box. There new superior technology, Telus is absolute joke do not use them! My security hole other gong show of broken and useless equipment. I can't cool anything on our stove or the fire alarm goes off and fire department comes.

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 13 minutes ago

  I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

• 
  Țepeș (@CRacautanu) reported 13 minutes ago

  @theecodiva @TELUS @TELUSsupport Telus custumer service become a joke,after 3 calls with 3 different people to solve a problem regarding a order i placeed on line for 2 mobile lines witch for some reason was put on hold it still didn't get solved.Finally i just canceled my order.

• 
  xviewer876 (@xviewer876) reported 14 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Cancel Telus. I did years ago. If everyone does this then they go broke. It’s that simple

• 
  someguynamedrob (@htrob) reported 18 minutes ago

  @JackieBee_16 @Sportsnet Game hasn't frozen once for me. I'm on Shaw/Rogers. Could be a Telus thing. I've never liked their TV quality.

• 
  Alan (@Alan13105453) reported 23 minutes ago

  Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 24 minutes ago

  Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  🇺🇸 Mark T 🇺🇸👌🐘 (@MetMark) reported 24 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport They will never respond