Telus

Telus Outage Report in Verona, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Verona, Ontario 11/25/2025 18:25

November 25: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Verona, Ontario

Latest outage, problems and issue reports in Verona and nearby locations:

  • whereswendy Wendy Harris (@whereswendy) reported from South Frontenac, Ontario

    @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

  • knick21pt3 Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario

    @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 50s_60s_and70s Retrorock777 🇨🇦 (@50s_60s_and70s) reported

    @LeafSingh @TELUS Agreed. Had them for years, didn’t treat me right so I switched to Rogers and they’ve treated me very well.

  • acangiano Antonio Cangiano (@acangiano) reported

    Scammer: "Hi, this is Telus. We're calling you because I can see that your account qualifies for a free iPhone upgrade of your choice." Me: "Great, what's my name?" Scammer: "... there must be a problem with my syst... (click)"

  • greatbigkid_eh Greg 👁‍🗨’©️ - 😷🇨🇦☘️🇮🇪👨🏼‍💻🍫🚗 (@greatbigkid_eh) reported

    @LeslieL8 @PeterHRatcliffe Got an amazing offer from Telus via wife’s work. Was with Bell Mobility. Said “Match it” They said “No”. Switched. Bell called 2 days later “We want you back” (? 🙄) Said “Can you match or beat it NOW?” They said “No” Said “Bye 👋” I’m a 3-year happy Telus customer now.

  • Fidd_Tech Spencer Lee (@Fidd_Tech) reported

    Hey @telus when you call me 4 times a day it makes me want to cancel my current services not add more

  • _amandakemp_ ak (@_amandakemp_) reported

    @TELUS I'd love to speak with someone in escalations to find out why a service was added to my account without my consent. thank you <3

  • SLShockeyfan Shauna (@SLShockeyfan) reported

    @sportsjunkie007 Ours was installed by Telus so I can read on an app that our house is 30 degrees except I never look at it.

  • rpbroad Richard Broad (@rpbroad) reported

    @TELUS Why is it you can never get a bill right and mess it up every month that I have to waste a whole morning calling you to straighten it out. And I always hear" you have my personal guarantee it wont happen again" pfft lies

  • nizon Paul (@nizon) reported

    @Bell_MTSHelps do you guys offer a fax service similar to Telus Cloud Fax?

  • BigMillerBro1 Miller Bros. Sculpting (@BigMillerBro1) reported

    @LilHurricaneo yup- 2-3 times a day it suddenly drops. We call the guy out and he confirms its not anything on our end and hints that Shaw might not be entirely honest (but I have friends who work for Telus and they say much the same about their service too ;) )

  • KittySurprise1 Kitty Surprise (@KittySurprise1) reported

    @TheSpecialist4 @TELUS After receiving several calls from @TELUS with no voicemail, I called them back asking why they called. It was to sell me new services. I told them if I received another call like this I would cancel my services. I have not received another call from them.