Telus

Telus Outage Report in Victoria, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Victoria, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Victoria, Prince Edward Island 11/12/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Victoria, Prince Edward Island

Latest outage, problems and issue reports in Victoria and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeWlasichuk Big Elinski (@MikeWlasichuk) reported

    @TELUS I thought your internet speed was already the fastest. Just another **** over byTelus.

  • thelinahage Lina Hage (@thelinahage) reported

    @ShawInfo @Shawhelp better get their sh!t together. @TELUS is really going to put them out with their crappy service lately. If it’s not 1 thing it’s another. WHY IS MY TV NOT WORKING AND NOBODY AVAILABLE TO SUPPORT?? is it because my internet is terrible and you never fixed it?

  • lisa_gruosso Lisa Gruosso (@lisa_gruosso) reported

    @TELUSsupport @telus I am in Victoria BC and the home internet has been very bad the past couple weeks where I get kicked out of zoom. I tried calling you, waited 30 min and use the online chat bot which is useless. How do I get through to you for some service? Or is Shaw better?

  • phishfan403 ILIKEPHISH (@phishfan403) reported

    Hey @TELUS @TELUSsupport I live in Calgary, which has over a million people and in my area you only offer Telus 25. When are you planning on offering better internet? I was a customer but had to jump ship to a competitor.

  • CapperB93 brandon (@CapperB93) reported

    @TELUS @FriendlyFuture It would be better to celebrate if Telus actually gave a **** about the customers and their customers concerns. As a Telus customer I have tried calling, emailing, talking to them and their service department yet they haven’t done ****. So now I take to social media.

  • Miradart David J Foley (@Miradart) reported

    @TELUSsupport Next question. What's going on with Telus's Norton Security being discontinued? Just got an email telling me I now need to buy Norton LifeLock - for an additional $10/month! Was that basic service not something that Telus included before?

  • libtardian Gunny Joe #ImStandingWithMeghan (@libtardian) reported

    now I have it on and totally different channel options.. **** you @telus....

  • busybizby bizby (@busybizby) reported

    @everydaymaya @TELUS @TELUSsupport girl what in ******** i had better speeds than this in 2010 out in the sticks wtf

  • julzmcintosh Juliana McIntosh (@julzmcintosh) reported

    @DonPaulinNB @TELUS Eastlink’s a decent option here from my experience. We had them for cable and internet when I lived in Sackville and never had any major issues.

  • omgitsmegannnn meg (@omgitsmegannnn) reported

    Everyday I try to pay my TELUS bill and everyday it says something went wrong...... I am annoyed 😒 like I just wanna reconnect my service but they won’t let me