Telus

Telus Outage Report in Victoria, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Victoria, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Victoria, Prince Edward Island 06/01/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Victoria, Prince Edward Island

Latest outage, problems and issue reports in Victoria and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

  • RJanePrice Becky P (@RJanePrice) reported from Victoria, Prince Edward Island

    Royal Bank You’ll pay all the taxes lost in North America. Thanks for the full screen view of all your indiscretions. I’m taking this to big bucks bingo civil court. You are going to get it. At least you aren’t BMO they are going down. PARAPHRASE Telephone Company Rage...Telus

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HiHi80375208 Hi Hi (@HiHi80375208) reported

    @jjhorgan @TELUS Bad leader @jjhorgan making bad decisions!

  • gdmplanning Greg Mitchell (@gdmplanning) reported

    @keithbaldrey Yup... it’s not the mistake that kills you... it’s how you respond. And in this case, @TELUS answered, took responsibility, and fixed the issue. Worthy of appropriate praise.

  • waterbuffalo888 Tir (@waterbuffalo888) reported

    @keithbaldrey @adriandix said they begged Telus to be better prepared and they weren't...are they getting penalized? We paid full price for bad service, where's the penalty? Wonder how much they'll bill us for that apology?

  • lfletcher61 lfletcher (@lfletcher61) reported

    @RonaldNHughes @keithbaldrey Perhaps Telus just dropped the ball and didn’t have the support system in place? Average Joe will never know & press will speculate until pigs fly! It’s supposedly fixed, move on to something else

  • superjim77 jim wheeler (@superjim77) reported

    @keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.

  • GangarhBS Baljit S. Gangarh (@GangarhBS) reported

    @NHL @Sportsnet @TELUS this is it... getting rid of the sports package tomorrow morning ... ******* stupid that I can watch American teams but can't watch out of market Canadian teams ...

  • crgallinger Christy G (@crgallinger) reported

    @AmyRComms @TELUS @TELUSsupport I'd switch to Shaw if that's an option. Telus sucks here too, never had a problem with Shaw.

  • yasnuck Yasmin Hall (@yasnuck) reported

    @TELUS After 5 of ur staff decided to sweep this under the rug, I decided not to. I am a 25 year Telus customer. I had to prove to you that I am alive as one of your staff mistook my identity for my late mother. I was treated like a fraudster! I am disheartened to say the least!

  • rants_grants GrantsRants (@rants_grants) reported

    @uh_who_are_you They were able to 'fix the system' by bringing in more staff. If people were there to answer the calls and they had an adequate phone cue, there would be no reason to redial, would there? Your stubborn unacceptence of the government's and Telus' assessment is bewildering.

  • AmyRComms Amy Robertson (@AmyRComms) reported

    Funny story about @Telus. I’ve been having issues for months with the box. Many weeks of frustration, calls with tech support and wasted money later, I finally had a new box installed yesterday. And you know what? It. Still. Doesn’t. Work. #fail