Telus

Telus Outage Report in Victoria, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Victoria, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Victoria, Prince Edward Island 03/05/2026 02:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Victoria, Prince Edward Island

Latest outage, problems and issue reports in Victoria and nearby locations:

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Problems With Telus Again They've charged me for around two weeks before my phone was activated. My bill is $15 more a month than expected..

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Telus Advanced Billing Well isn't this an easy scam for them. Another goddamn fiddley problem. I wasn't refunded my amount owed on shut off.

  • venusbookoflife Rebecca Jane Price (@venusbookoflife) reported from Victoria, Prince Edward Island

    Useless Phone Calls With Private Businesses Despite my endless problems with Telus, Rogers isn't much better and paper bills are now rare...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nabildotahmed اک آگ غم تنہائی کی (@nabildotahmed) reported

    @TELUS Although I've worked for the company for years and years in the past but never thought that tech support wont help my kids when internet is down because they dont have the PIN or my driver's license no. What a joke!It easy for me to say now "Shaw" here I come.

  • RichHesketh Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • JoeBoss Joe Boss (@JoeBoss) reported

    @TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake

  • PNWisland_elle Elle (@PNWisland_elle) reported

    @sailorgirl2017 It's not just you. My wifi is dropped every few minutes. I'm not sure if it's because Telus is installing fibre-optic all over the place but my wifi is not working. My ethernet cable isn't long enough. So I won't be around much either.

  • DaveJonesWC D.Jones (@DaveJonesWC) reported

    @sunlorrie Good thing I already hated and would never use Telus for anything. Not to say they all aren’t doing it…

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦 (@a_m_s_ns) reported

    @Bell_Aliant Not yet. I will. But it's really a policy issue, not a technical issue. The throttled speed (the post-hi-speed speed) needs to be raised a little bit. With Telus, I had no problem streaming a YouTube video at 360p, even during the slow speeds. On Bell, even 144p is difficult.

  • rstarsoul Rajat (@rstarsoul) reported

    @TELUSsupport @TELUS how can i establish communication if calling is an option? Tried support tool on official website but did not get anywhere. Could you please help me out.

  • Cyn38959631 Cyn (@Cyn38959631) reported

    @Shawhelp @topherzac Pretending you care is nice and all, but Shaw upper managment would never back it up. Curious how many long-term, multi-contract clients you lost over Dec because Telus Fiber is cutting your price in half and paying the cancellation fees. Shaw's offer? A one-time $100 credit.

  • HODLbus Jacob Bussey (@HODLbus) reported

    @TELUS @TELUSsupport I would like to thank Telus for designing a customer service system where you get bounced from department to department until you're disconnected or give up. #NotHelpingAnyone #IhaveNoOptions

  • BuwaLegend Buwa (@BuwaLegend) reported

    TELUS has the worst customer service ever🙄