Telus outages and service status in Wembley, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Wembley, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Wembley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wembley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Wembley, Alberta
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Claire (@valhallabrit) reported from Beaverlodge, Alberta@TELUSsupport Hi Telus. What is the situation with the one ring call problem? Yesterday I received 27 calls. Mostly from Congo. The day before it was 17 mostly from Santo Domingo. It’s ridiculous and needs to be a stopped. Blocking the contact is useless. What is Telus doing?
-
Darci Oakford-Kuit (@darci_oakford) reported from Wembley, AlbertaTelus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Mia (@Marielaina3) reported@JonFraserTF @TELUS I couldn't believe how difficult they made it for us to stop our services with them. Never again. They still call us. My husband swore at them last time telling them to quit calling us & hire someone who can speak english.
-
Wendy 🇨🇦 (@perfectrose2011) reported@ElizabethRBess Yup, that is so very common a complaint after folks calling Rogers customer service have happen. Makes you want to switch service provide but Telus is no better really. Customers don't count, can't go to a real office ever now.
-
Re Boot (@rebo0ot) reported@DaBluedudeGames @TELUS @TELUSsupport They’ve never ever spent any money 💰 on web development. Try logging in and navigating around in different areas. It’s a cringe experience. And their mobile app is worse if that’s even possible but they managed to succeed.
-
Conservatives…Real Madrid...Lagos…in that order (@sanchezperez47) reportedTelus is about to lose a customer o!
-
PRL Sports Group (@PRLSG2019) reported@JonFraserTF @TELUS I have been with them for over 20 years and lost my **** about a month ago. I am not sure how many escalations I had to go thru but got what was a simple request. It's become a clown show.
-
Matthew (@MPK527) reported@JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.
-
Dividend Alex (@AlexSS94736924) reported@JonFraserTF @TELUS Ever since their customer service switched to 100% AI it’s useless; going to switch soon too
-
J S (@JS8534259318363) reported@JonFraserTF @Ingemar4910 @TELUS Ya. Let me assure you that Roger’s and Bell are both *very* capable of kafkaesque customer service.
-
PG (@gramm76) reported@JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service
-
DaBluedude (@DaBluedudeGames) reportedUpdate: 1H16M IN and we got a $15 / month discount for a service which is LITERALLY CUT IN HALF (Telus Internet 150 plan (40 up), I now get 74mpbs down and 20 up. #telus should commit to their infrastructure and upkeep copper service where fiber is not available.