Telus Outage Report in Wembley, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Wembley, Alberta
Latest outage, problems and issue reports in Wembley and nearby locations:
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Claire
(@valhallabrit) reported
from
Beaverlodge, Alberta
@TELUSsupport Hi Telus. What is the situation with the one ring call problem? Yesterday I received 27 calls. Mostly from Congo. The day before it was 17 mostly from Santo Domingo. It’s ridiculous and needs to be a stopped. Blocking the contact is useless. What is Telus doing?
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Darci Oakford-Kuit
(@darci_oakford) reported
from
Wembley, Alberta
Telus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon
(@Brandoilers) reported
@LucasWithTelus sorry but telus is worst company ever.
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Sunni Chen
(@srhchn) reported
@TELUS double charged me again in November, to which I called again before the automatic payment I had set up. The only thing the customer service rep could do was cancel the automatic payments and balance out what I was double charged in October to cover the November bill....
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Luna Luck
(@LunaLuck_) reported
Mfc keeps disconnecting me think Telus is down in my area sorry for the Irish goodbye everyone
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Sunni Chen
(@srhchn) reported
In past residences, I’ve used @ShawInfo and have NEVER had this sort of billing issue. @TELUS @TELUSsupport please explain why something so fundamental to your service is so royally incompetent. #TelusSucks #PoorCustomerService
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Sunni Chen
(@srhchn) reported
The customer service rep on the @TELUSsupport line this time credits me back the amount to temporarily ’fix’ my bill to the correct amount. By this point my bill is ‘late.’ He says that he will remove any late charges on it as it is an error on @TELUS’ part.
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Peter Diespecker
(@PDiespecker) reported
@steeletalk @TELUS I had a similar incident with BMO ( I didn’t have a BMO account) and someone in Montreal who got a M/C in my name. Found out when a collection agency called me. It all got sorted out thankfully.
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Sunni Chen
(@srhchn) reported
@TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps you speak to on the phone. They have no ability to fix any real issues. I’m referring to whoever handles the #billing. Let me elaborate...
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Matt McDavid First Nation Cannabis Grower
(@DRKMATR420) reported
I wouldn't trust Jason Kenney to make me a healthy snack never mind use our money to buy some knock off free Tv with a Telus subscription Wannabe covid vaccine . #abpoli #AbLeg #cdnpoli
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B͎r͎a͎d͎ ͎D͎i͎r͎k͎s͎
(@BradDirks) reported
@steeletalk @TELUS I wonder if @TELUSBusiness will finally address my issue! I asked them to re-direct my biz landline number to my cell. They directed it to the wrong number for about a month! I lost a lot of business, and all they want is for my to pay my bill. I can't reach anyone to help me!
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Sunni Chen
(@srhchn) reported
@TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps who answer the phone. They don’t have the ability to fix anything (which they should). It’s whoever has control over the #billing. Let me elaborate...