Telus

Telus Outage Report in Wembley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wembley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wembley, Alberta 11/22/2025 17:35

November 22: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wembley, Alberta

Latest outage, problems and issue reports in Wembley and nearby locations:

  • valhallabrit Claire (@valhallabrit) reported from Beaverlodge, Alberta

    @TELUSsupport Hi Telus. What is the situation with the one ring call problem? Yesterday I received 27 calls. Mostly from Congo. The day before it was 17 mostly from Santo Domingo. It’s ridiculous and needs to be a stopped. Blocking the contact is useless. What is Telus doing?

  • darci_oakford Darci Oakford-Kuit (@darci_oakford) reported from Wembley, Alberta

    Telus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElectronsJordan Electronic Jordan (@ElectronsJordan) reported

    I do recall a time when we had Telus dial up internet. I remember not being able to use the phone while online, (we never had two phone lines in the house.) I don’t remember having that for very long because we quickly switched to Shaw internet with the old white Surfboard modem.

  • ElizabethRBess ElizabethR 🙏🇺🇦 (@ElizabethRBess) reported

    @ChrisSpace4 @macpm3 Telus Health is better than nothing, but “corporate” virtual care cannot replace a family doctor for many issues. Also, appointments are often cancelled w/o explanation and they only have 2 in person clinics in BC, with wait times of 3+ weeks for an appointment.

  • cgreggers Chris Gregory (@cgreggers) reported

    @TELUS not happy with your customer service. You shipped me an invalid sim card and wasted 5+ hours of my weekend. Then your support staff disconnects from the discussion before it can be fully resolved. Poor first impression

  • Drew42thinks Drew42 (@Drew42thinks) reported

    @Smith92724864 it may not help, but shaw and rogers do not compete and have no market overlap at all (outside of mobile) with the sale of freedom there is no change to number of choices for isp or cable, so it wouldnt be worse imho, choosing shaw or telus or rogers or telus same 2 choices.

  • gamer69tm Monster (@gamer69tm) reported

    @TELUS my technician was supposed to arrive 2 hours ago whats going on, you want me to make an appointment or else you shut down my wifi but dont acually send the technician what is going on

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    TELUS is a garbage company with garbage service. $T

  • CraigVanDusenn_ Cvd (@CraigVanDusenn_) reported

    Having phone problems. Contact @TELUS they tell me they understand they have a problem… they give me no answers tell me to deal with it,but they somehow can make sure the service is good enough make sure my bills sent to me🤙🏻🤙🏻 #greatcustomerservice #nodata

  • GRothnie Gray Rothnie (@GRothnie) reported

    After suffering for a week with a painful ailment I need medical attention. I don't have a doc. I downloaded the Telus Health App hearing it was great. First appointment available? June 26th. Two weeks from now. @jjhorgan this is garbage. This is your problem, not the museum.

  • KenWhit16701498 Ken White (@KenWhit16701498) reported

    Cable companies and phone companies on the island should never get any help from governments because the amount they charge consumers for they product is shameful we as consumers should have the best internet and phone service for what what the companies like bell, and Telus

  • estherflubb Carol W (@estherflubb) reported

    Just had an automated phone call from @Telus about an engineers visit tomorrow where the options were not related to the premise that we would wear masks. I’m not sure if we are getting an technicians visit or getting remote help - which I know won’t solve the problem.