Telus Outage Report in Wembley, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Wembley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (2%)

Community Discussion

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Telus Issues Reports Near Wembley, Alberta

Latest outage, problems and issue reports in Wembley and nearby locations:

• Darci Oakford-Kuit (@darci_oakford) reported 41 minutes ago from Wembley, Alberta

  Telus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.

• Claire (@valhallabrit) reported 53 minutes ago from Beaverlodge, Alberta

  @TELUSsupport Hi Telus. What is the situation with the one ring call problem? Yesterday I received 27 calls. Mostly from Congo. The day before it was 17 mostly from Santo Domingo. It’s ridiculous and needs to be a stopped. Blocking the contact is useless. What is Telus doing?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Just watching (@SomeGuyOutWest) reported 2 minutes ago

  @RobShaw_BC @CHEK_News Telus “apologizes“ for not staffing up a whopping 6 days after receiving a contract that should have been finalized 6 months ago. Mass vaccination effort coming to BC? Who knew?! Telus didn’t fail, the BC gov failed.

• BC Government Critic (@CriticBC) reported 7 minutes ago

  @Celestem1 @jjhorgan @TELUS It's what's coming next month for the majority of vaccination bookings, other than seniors. For some stupid reason, it couldn't have been ready for this week.

• BC Government Critic (@CriticBC) reported 8 minutes ago

  @PGChamberCEO @shirleybond @adriandix Yes, not having an online system is a major issue. But Telus signed a contract they didn’t follow through with and was the cause of the disaster yesterday.

• Emery the YVR Geek (@EmeryAGeek) reported 8 minutes ago

  @PeterVogel @keithbaldrey Or private Telus users' wi-fi connections. They (Telus) say that wi-fi is not part of their service. Are they @Telus still in the 19th Century using tin cans???

• People who interrupt suck (@OneAcmeMan) reported 10 minutes ago

  @keddieff @richardzussman Standard Telus play for years and years - promise the moon on a project, **** the bed completely, apologize, repeat.

• Hamster (@UnicornofMagic5) reported 12 minutes ago

  @jjhorgan @TELUS You already had internal resources to manage call centres Premier, it doesn’t make any sense to have involved Telus. I’m disappointed that you can’t provide enough leadership to ensure that existing resources are used rather than throwing money (and blame) at Telus. Fail.

• Erk (@Rodax159) reported 13 minutes ago

  @GlobalBC No problem Telus customer service will offer you free movies for a month!

• Ron Jones (@hockeydraft411) reported 15 minutes ago

  @GlobalBC Don't blame @TELUS for crappy customer service? Blame the idiots that hired them knowing that they're poor. I wouldn't switch over to them when they have cheaper prices and a free tv. They are awful.

• STAN (@everybodystan8) reported 18 minutes ago

  @RobShaw_BC @jjhorgan If they contracted for only a specific # of agents, therein lies the issue with the bottleneck. Not that you can have 50k agents, but if the Gov didn't have the foresight to up the services from Telus, then thats on them. Another case of didn't wanna pay. Bad planning as usual

• Jay Hope (@JayManHope) reported 18 minutes ago

  @riarenouf @TELUS ...maybe they’re going to outsource it to Google like they did with my email service...😡