Telus outages and service status in Wembley, Alberta

Problems in the last 24 hours in Wembley, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wembley, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Wembley, Alberta

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Darci Oakford-Kuit (@darci_oakford) reported 32 minutes ago from Wembley, Alberta

  Telus has the worst home security system I’ve ever seen. The system we got off Amazon is cheaper and works 10x better. Don’t waste your time with the “great deal” with the telus home security system. It’s garbage.

• 
  Claire (@valhallabrit) reported 42 minutes ago from Beaverlodge, Alberta

  @TELUSsupport Hi Telus. What is the situation with the one ring call problem? Yesterday I received 27 calls. Mostly from Congo. The day before it was 17 mostly from Santo Domingo. It’s ridiculous and needs to be a stopped. Blocking the contact is useless. What is Telus doing?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HoggHead (@HoggHead2375) reported 6 minutes ago

  @JonFraserTF @TELUS Telus is terrible. They are collapsing fast. And can’t fix it

• 
  The Hanging Jowl (@TheHangingJowl) reported 10 minutes ago

  @JonFraserTF @TELUS Problem is, they're all the same.

• 
  Salman (@salmanesmaili) reported 16 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  Alter3D Reality (@alter3d) reported 17 minutes ago

  @JonFraserTF @TELUS If I told you some of the utter ****-show horror stories I have about Telus in a professional capacity (for big corporate phone systems, enterprise networking, etc), you would A) never ever give them your personal business, and B) wonder how ******** they're still in business.

• 
  D (@esSpyderMonkey) reported 18 minutes ago

  @TELUS While we’re at it fix the volume of the Apple TV app. It’s 30% lower than every other app resulting it wild volume fluctuations when switching apps.

• 
  Alexander Grant (@bk1022) reported 20 minutes ago

  @PsudoMike Okay. Although I guess I'd say there is no longer an incentive to buy hardware from Telus. Telus's best customer retention pricing is still worse than BestBuy, let alone other places.

• 
  PG (@gramm76) reported 21 minutes ago

  @JonFraserTF @PaulB527811000 @TELUS When I switched to Bell from Rogers it was a very pleasant experience, but I caution you, fee creep is a real thing and their service standards have dropped off in the last little while. Still better than Rogers by a mile, but I find they are not as committed to excellent service

• 
  AlexFromVan (@AlexaNorton9) reported 22 minutes ago

  @JonFraserTF @TELUS never been and never will

• 
  Mary (@Mary54661403) reported 28 minutes ago

  @TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?

• 
  Steve Finlay (@SteveMFinlay) reported 32 minutes ago

  @TELUS Crisis averted! Service is much more reliable on the way back.