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Telus

Telus Outage Report in Wheatley, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Wheatley, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wheatley, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wheatley, Ontario

Latest outage, problems and issue reports in Wheatley and nearby locations:

  • joseph69
    Joseph Daoud (@joseph69) reported from Leamington, Ontario

    Never trust @telus. Been a customer for 14 long years straight and changed my rate plan. Just got my bill and was hit with a $100 rate plan change that I was not told about by their loyalty department. Makes me sick loyalty counts for squat.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • john_jfked
    JFK (@john_jfked) reported

    @TELUS @TELUSsupport after having issues with my home security I called the support line and after running through all the options they gave us it ended up deactivating one of my cameras to which I couldn’t reconnect it. The support agent said they would have to send a tech

  • RodPowers4you
    I'm the captain now (@RodPowers4you) reported

    @jodyheavener @TELUS @TELUSsupport Calm down Jody. You are not special. You are just a number, waiting in a line. Eat a CBD gummy and take a nap. Life is too short to get upset over something like internet. Just wait until you get sick one day, then you'll have something to complain about.

  • spencerbennett1
    Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

  • Hrbngr_of_btfl
    Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So my @TELUS internet service has just stopped the past four day for no reason. No notification of an interruption and no reason there would be one. And don't tell me to unplug it and plug it back in again.. I can't even call anyone to help. I'm using the worst week..

  • imann871
    . (@imann871) reported

    @TELUS Optik TV is awful. Wouldn’t recommend to anyone. Thought your “fiber optic” tech would be beneficial for internet, same thing. 0/10, do not recommend.

  • eyeriseca
    EyeRise (@eyeriseca) reported

    Hey @TELUS please stop sending canvassers to my house to sell me fibre optic internet. You destroyed part of my yard putting it the cable. The last thing I’m going to do is support you for it.

  • Koleffwest
    Koleff (@Koleffwest) reported

    @TELUS we have been over-billed $590 for US roaming charges on Vancouver Island. Your support and loyalty teams refuse to credit our account for service we did not use. We will cancel all of our services

  • gomindshine1
    colleenm (@gomindshine1) reported

    @OttawaCitizen Hmm. 27.7 million to McKinsey to try to fix Harpers' Phoenix Pay - and I don't remember Harper having to deal with a pandemic, although he did sign a 31 year trade pact with China, borrowed 2 pandas and smiled while Bell and Telus did a deal with Huawei to do Canada's LTE ...

  • IshitaVerma01
    Ishita Mohit Verma (@IshitaVerma01) reported

    @TELUS @TELUSsupport do better. I am paying you guys hard earned money. And in return you are giving me ****** service. You have all call recordings right? Take my account number. And go listen to them first before you try to assure me again.

  • bbassit4eva
    Baynish (@bbassit4eva) reported

    @TELUSsupport @spencerbennett1 @TELUSsupport - I was unable to reach a person. I kept going in circles, despite my best efforts. I’m a 20-year TELUS customer and I’ve never been more tempted to move elsewhere!