Telus outages and service status in Whitecourt, Alberta

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitecourt, Alberta

The most recent Telus outage reports came from the following cities: Whitecourt.

City	Problem Type	Report Time
Whitecourt	Phone	27 days ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Chernichen (@MChernichen) reported 4 minutes ago

  @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!

• 
  Scott (@gmaniaus) reported 5 minutes ago

  @telusmobility I arrived in the US and got a text from Telus letting me know I am now roaming and my plan includes roaming but I can’t send texts and no data. Help pls

• 
  Sharon Audley (@whistlersharon) reported 6 minutes ago

  @TELUS Another@telus call to my number registered on the national do not call registry. File a complaint. It only took a couple of minutes. Maybe they'll get the message then.

• 
  Nachiket (@Nachiketd1981) reported 9 minutes ago

  @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.

• 
  Alan (@Alan13105453) reported 13 minutes ago

  Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Etown50 (@etown50) reported 14 minutes ago

  @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email

• 
  Jaishal K (@jaishykay) reported 16 minutes ago

  @TELUSsupport the time on my phone is 4 hours ahead. Timezone setting restricted by carrier. Check refit r/telus multiple people are complaining about this issue. I am in Toronto.

• 
  Ken Shapka (@kcshapka) reported 17 minutes ago

  @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 22 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 22 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS