Telus outages and service status in Whitecourt, Alberta

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitecourt, Alberta

The most recent Telus outage reports came from the following cities: Whitecourt.

City	Problem Type	Report Time
Whitecourt	Internet	25 days ago
Whitecourt	Internet	4 months ago

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Brook (@WilliamJBrook) reported 6 minutes ago

  @emmagmay Express service if it was Telus

• 
  World Citizen (@HannieOkello) reported 6 minutes ago

  @TELUSsupport Over 5 yrs. Just send out one of your support tech to that area! You can not maintain customers with such abhorrent service! If you don’t have WIFI, Telus is worthless in that area!! No Network on its own!

• 
  starfishlb (@Starfishlb) reported 6 minutes ago

  How to ruin a business by @telus a business moves & brings telus they state same # but lie & then stated same accnt # but lied & then cut off the bus bc bus was paying old accnt # and telus not set back up 10 days later !!! WTF on hold for 8 hours not fixed

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 8 minutes ago

  @TELUS While struggling to describe the painfully simple problem with my telephone wire on the phone with Telus las night, I helpfully suggested they send a guy with a bucket truck and 30m of new wire. Instead, today they sent a guy in a minivan with a turban and no clue, and no wire.

• 
  Rod` (@Bugwood_Ranch) reported 8 minutes ago

  @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎

• 
  Bon (@bon_muses) reported 9 minutes ago

  @TELUS Your escalation team just informed me that despite being lied to by #Telus staff, and the #escalation team not doing their job, and then taking #unauthorized payment from my account, that was payment for being lied to! Yes. It’s true. You couldn’t make this **** up! @CRTCeng

• 
  Passive Prairie F.I.R.E 🇨🇦 (@prairieFI) reported 10 minutes ago

  @genymoneyca Have had zero issues with Public Mobile so far with my teens phone. Was looking forward to using my @WealthSimple discount on my contract renewal with Telus in January, I might have to consider Public as well.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 11 minutes ago

  @TELUS @mmabrey1 We finally checked with our neighbours, whose TELUS service is working perfectly. When we brought this up to your team on our latest call—which we have now been stuck on for over an hour—the story suddenly changed. Now we’re being told there hasn't been a disruption in our area.

• 
  Re Boot (@rebo0ot) reported 14 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

• 
  P.V. (@dynamicdojo1) reported 15 minutes ago

  @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.