Telus outages and service status in Whitecourt, Alberta
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Whitecourt, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 12, 9:48 PM EDT.
- Internet (100%)
The latest reports from users having issues in Whitecourt come from postal codes T7S .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Whitecourt, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitecourt, Alberta
The most recent Telus outage reports came from the following cities: Whitecourt.
| City | Problem Type | Report Time |
|---|---|---|
 Whitecourt
|
Internet | 6 days ago |
|
Whitecourt
|
Internet | 3 months ago |
|
Whitecourt
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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B Dub (@TheBigBDub) reported@Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨
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Uptimus (@UptimusApp) reportedAug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.
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Marty (@FrancisMar86314) reported@kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬
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Steph's Coping Strategies (@Strigah_steph) reported@Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil
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Angie (@AngieM16) reported@JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher
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R@X (@RiseN_Guard) reported@TELUSsupport TELUS is a MESS! Impossible to login and pay my stinkin bill!!!!!! FIX THIS ONCE AND FOR ALL
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Alex Maclean (@canmaclean42) reported@TaraArmstrongBC The bean counters and Wildfire operations are married but sleep in different rooms. The ministry is actually one of the poorer agencies of the government and sort of like the US marines there is rarely all the equipment and personell one wants but generally people are gung ho and will always make do. There are some internal skirmishes and rivalries like contract vs ministry firefighters, or between crews but generally it's friendly and all in all BC has one of the most professional and world class wildfire suppression systems. I can say that because I've been doing it for 10 years and have worked with firefighters from a dozen countries and half the provinces and territories. When it comes to finances it's a different world. For example some idiot thought it would be a great idea for Telus (the phone company) to do the ministries payroll, a universally hated arrangement by crews. After all on a slow year there are a thousand firefighters sitting around on base or doing make work projects on the governments dime. Why bother with additional funding, it doesn't buy votes. On a hot year one does what can be done with resources available until a state of emergency is declared and then the money rolls in and the millions flow. Probably costing considerably more than if sufficient crews and equipment were allocated in the first place. I'm not in management but the solution is probably in training and maintaining an additional 1000 ministry firefighters, expansion of the Para program, a few additional air assets and properly funding the type 2 and type 3 contract resources instead of a chronic loss of professional firefighters leaving the profession because there is no work or incentive to stay on a slow year. On a forest management perspective perhaps allowing green belts (natural fire breaks) to grow instead of spraying glyphosate (dries out the forest) for profit, or hiring enough Rangers to police the logging companies to get them to actually stay in line and manage the forests the way they pretend they do. Current logging practice drops water tables. But that's a conversation nobody wants to have
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DTTD (@king_DTTD) reported@0xdamani hello, please i need help with telus
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AnakeRose 🇨🇦 ❤️🤍💙💛 (@AnakeRose) reported@SonyaPaterson Oh geez Sonya, sounds like you've been thru the ringer! We've also had issues with Rogers/Shaw so we moved over to Telus for our cable & internet.
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Carey Bolam (@CareyBolam) reported@TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance