Telus

Telus Outage Report in Whitecourt, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 01/24/2026 04:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jgnat jgnat 🧡🇨🇦🧡 (@jgnat) reported

    @darthvanderlaan @TELUS Oooooo, as a business client with @TELUS I’m spitting mad today. They called me, outside business hours, a sales call. Left a message. The six digit extension number went to a busy signal. Do I have ANY motivation to follow up? Of course not.

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @342Monkey @ryantyke @TELUS They all have their problems for sure but Telus is the better product and has been for years.

  • markkossek Mark Kossek (@markkossek) reported

    @koodo Don't worry too much about it though. I'm going to look for a different mobile provider that has a real human customer service option too that isn't under the @telus umbrella.

  • patricklobo01 patlobo (@patricklobo01) reported

    @journo_dale “Into our 5G network”? Do we already have one? Why then are we looking to Huawei to provide one? Does the National Post want Trudeau to make decisions for robust businesses like Bell Shaw and Telus? Lazy journalists are dangerous.

  • MedBel645 M.B (@MedBel645) reported

    @TELUS 5G is useless ... The range is **** and nobody need to scroll Facebook faster to get ... Noting

  • K2kaAl kal (@K2kaAl) reported

    Telus needs to figure out customer service before moving ahead so aggressively with new installs #purefiber

  • ryantyke Wine Guy (@ryantyke) reported

    @RenDan81 @TELUS When we called to cancel the Shaw guy was surprised at how much we were paying for what we got. And we had numerous problems. #goodriddance

  • miz_hart ms hart to you (@miz_hart) reported

    @facepalmchris Remember when JY used to pretend to work for Telus? They must have called him out on his **** cause he’s got a bone to pick with them at the moment!

  • ryantyke Wine Guy (@ryantyke) reported

    Finally made the switch to @TELUS fibre after shoddy service with Shaw. My only question is why didnt we switch sooner?? #gigabit #optik

  • baronohanlon baronohanlon (@baronohanlon) reported

    @TELUS @ADT you suck- incorrect charges on my alarm service account and you cancel it? I’ve now spent almost an hour on hold (with a system that drops call after 20 mins it seems) to try and get someone who can fix this #customerservicefail