Telus

Telus Outage Report in Whitecourt, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 01/18/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brandonweese89 Brandon Weese (@brandonweese89) reported from North Vancouver, British Columbia

    @TELUS suddenly no service for over 5 minutes. What’s the issue????

  • EMargor1 EMARGOR (@EMargor1) reported

    @TheTorontoSun He’s a meany. Had him as a customer once. Came in and threw his Clearnet phone at reps (me) once Telus acquired Clearnet. Loved and Miss Clearnet not the actions of this man. He’s greedy and rude person. All about himself not the environment.

  • miller_brendan Brendan Miller (@miller_brendan) reported

    @TELUSsupport is telus mobility down? I all of a sudden have no service

  • OutermostGhost OutermostGhost 💀💜 (@OutermostGhost) reported

    Hey guys, thanks for all the support today. Thanks to @MsKittyGemma, @Prof_Tiberius, and @AnguisPlus for the raids and I'm sorry we had to kill the stream early! Telus kicked us off our hub and won't acknowledge anything but 4g so I am unable to continue the stream =/

  • Bdion99 Bryan Dion (@Bdion99) reported

    @cattlemen1979 @TELUS @RogersHelps Tower is a mile from my house. Wife seems to have good luck with hers. Bell upgraded highbluff tower to 5g. Been horrible ever since. Telus gets there reception from bell. Telus told me to put my phone on 3 g to get better reception. 🤦

  • jenxrobbins Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    Definitely experiencing some issues with @TELUS in #CityofPG right now. Cell phone showing no service.

  • ryawesome Nyan (@ryawesome) reported

    Gonna switch my cell phone service provider because i signed onto (originally) wind specifically to get away from rogers. obviously, due to recent experience, telus is out too. can't wait to see all the other options the free market has provided for me to peruse!

  • sallyouu Sally Ou (@sallyouu) reported

    Woke up early to bargain for a new phone plan with @TELUS @TELUSsupport! What does a healthcare worker and an educator have to do to get a reason phone plan to support their job? Not only food and commute pricing has gone home, so has communications?

  • LongVariant Ghost of Honk (@LongVariant) reported

    So @TELUS mobility is down, won't even try to make the call, phone just glitches tf out 🤔 You guys ever heard of stinger devices??