Telus

Telus Outage Report in Whitecourt, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 01/07/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EyesPiedGaming EyesPied (@EyesPiedGaming) reported

    welp, the bad news aboot moving to northern canada, is that i'm having a really hard time getting internet good enough to stream. the good news aboot moving up north, is i just snagged an amazing job with TELUS as a service technician. i might be able to fix my own internet

  • jennjmarks Jennifer Marks (@jennjmarks) reported

    @christaggart They are all the same….in my experience Telus is the worst.

  • lbcurtis Lance Curtis (@lbcurtis) reported

    @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

  • UbikDeckard Deckard Ubik (@UbikDeckard) reported

    @TELUS Have you ever tried saying "pre authorized payment" to your rubbish *611 bot? It makes that "thinking sound" over and over and over until it hangs up. After about 6 months of making manual payments I just said "representative" over and over to get past your broken bot.

  • OLDUKIEDUDE Darrell Patan (@OLDUKIEDUDE) reported

    @willy1805 Agreed. Sec.Cntrs are such a joke nowadays. Bell is the worst, Telus at times. I’ve been having a terrible experience with #BeckettOPG, they have blocked my IP address, keep telling me it’s fixed. It’s not, ask for another 2 yr subscription while not fixing it. All out of India.

  • FurnByJonathan Jonathan Crone (@FurnByJonathan) reported

    So @TELUSsupport what’s the deal with your network in Ottawa right now? Had to tether to my Fido phone because none of the Telus devices in the family have data right now.

  • belcarra bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported

    grats to my mum who managed to pull a karen-level move without being rude at all. she talked politely non-stop to a telus agent to get us out of the bullshit $300 cancellation fee and it worked. it's really hard to do since that company is weaselly as ****, I'm too nice

  • UbikDeckard Deckard Ubik (@UbikDeckard) reported

    @TELUS Waited 15 mins for the wrong representative. Then had to say I wanted someone to setup pre-authorized payments and didn't want to setup a new internet acct from scratch. 15 more mins to another rep. 2 mins to setup with correct rep. Please fix your bot.

  • Susan29699637 Susan (@Susan29699637) reported

    @TELUS instead of making the future friendly, why don't you fix and make your TV remotes and programs better. No wonder you give free stuff away and give deals. No way does your system make sense

  • JOYfulMare MARE (@JOYfulMare) reported

    @TELUSsupport 2/2 ~Daman committed to returning in “2-3 hours” as that’s the time required to issue new work order! Telus is responsible for completing the switch today as Shaw is discontinuing my services by 5PM TODAY!!! Please confirm.