Telus

Telus Outage Report in Whitecourt, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 12/19/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @DavidM_yeg @kim_siever In other words, the backbone of the networks being decoupled from the providers and run as a regulated utility. Its focus is on ensuring the network(s) themselves remain viable … not on whether Rogers, Telus or whomever make a **** ton of money.

  • politicalamber adrien (@politicalamber) reported

    When millions of Canadians lost their internet due to an outage at Rogers, many people were affected, and yet people were also able to go to relatives' houses and connect to Bell or Telus. If the State controlled one federal wireless service, that option would be off the table.

  • RTKershaw Rob Kershaw (@RTKershaw) reported

    @CyaraBird Being in the equipment business I've learned **** breaks and some weeks **** breaks everyday. I wonder sometimes if we don't spent to much time looking for deeper meaning rather then realizing sometimes **** happens. Then again maybe someone at Telus or Bell turned off a breaker

  • mdharrington111 Mike Harrington (@mdharrington111) reported

    @BodenschatzRyan Not sure what happened, but near midnight alberta time my Fido phone switched to telus network for about an hour before service was restored, no data but the carrier was indeed telus. I assumed they gave up and made the very deal you are suggesting, albeit very late.

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @David_Moscrop CRTC top levels are stacked with former Bell/Telus/Rogers execs, and more often than not they act like they're still in the private sector and being paid by their former employers rather than the public service.

  • threelittlenuts Jane Canada (@threelittlenuts) reported

    @LeafandThistle This was a little priceless: I went to Telus to buy a pay as you go (solo mom need contact) and they couldn’t use their payment system. Good thing I have cash from when everyone was having accounts locked down/ I was ready to pay.

  • brent_whiteside Brent Whiteside (@brent_whiteside) reported

    @Jewelanland No problem with my Bell phone, Telus home internet and TV or my RBC debit card

  • h0mic1de E͓̽l͓̽i͓̽j͓̽a͓̽h͓̽ aka Doceō Brownstone (@h0mic1de) reported

    @robfoot Nope. If Telus went down it would be. He uses Telus to spy on his people. Notice how that didn’t go down? 🤫

  • Shannon_Newton Shannon 🍁🇨🇦 (@Shannon_Newton) reported

    @ShayeGanam I switched to Telus with the last outage and gotta admit, glad I did!!!

  • greycloud61 greycloud61 (@greycloud61) reported

    @RdLessTrvled @unspinthespina1 After repeated attempts by Telus to switch to FO we declined and found out copper service isn't going anywhere. All a marketing ploy to get you to get more services. No thanks.....