Telus

Telus Outage Report in Whitecourt, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 12/11/2025 03:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Yayson89344868 Yayson (@Yayson89344868) reported

    @TELUS worst service EVER worst support EVER doesn’t reply too bad you don’t give refunds or I’d be taking that and telling you to keep that awful network

  • MikeMor31586395 Mike Morgan (@MikeMor31586395) reported

    @sundogds Did you get your Telus issues resolved? If not, let me know if you'd be interested in a chat with Rogers? We offer dedicated account management.

  • WallisKeziah Keziah Wallis (@WallisKeziah) reported

    @DeondreSmiles I think I mentioned I have Koodoo which is Telus light. I still get the internet discount for having a Telus mobile. Get free calls and texts in Canada & the USA. I've been pretty happy with the Telus service but aside from bouncing to a US celltower I haven't roamed with it

  • TappingCircle Lina (@TappingCircle) reported

    @EMauroCBC do you know why the nurse's union does not speak about Doug Ford's goal to squeeze the nurses until citizens begin turning to Telus or Shoppers health, fee for service healthcare? Have you read about Mike Harris's wife receiving business from DF for part time nurses?

  • mendy7511 mendy7511 (@mendy7511) reported

    @TELUS @TELUSsupport Is there a problem with mobile data in Vancouver? I have no data on my phone for the past 45 minutes

  • marladeanna Marla Taylor (@marladeanna) reported

    @PoundHoundsResQ I can’t. Mine is very old. I-Phone 6SE. Telus Network employee actually laughed at me at Xmas when I asked to buy a new case for phone. Snarky kid. Said they only dealt with modern working phones. Grrr.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been waiting a month for someone to resolve an issue with my SIM

  • TheBeardoTweets The Beardo🆒 (@TheBeardoTweets) reported

    Naturally, the tech who came to hook up service today isn’t allowed to drill holes. Therefore, without paying for an electrician or Telus to re-wire the incoming connection to the basement, my only option is to run wires out of my pantry across the main floor of my house.

  • MikeMor31586395 Mike Morgan (@MikeMor31586395) reported

    @drjennmcdonald Did you get your Telus issues resolved? If not, and you're looking for a dedicated account manager, please reach out to me as Rogers offers that level of service.

  • stevensandor Steven Sandor (@stevensandor) reported

    @BCSpurs @TELUS @onesoccer I believe it has moved to the premium service package.