Telus

Telus Outage Report in Whitecourt, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 12/01/2025 20:00

December 01: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Whitecourt, Alberta

The most recent Telus outage reports came from the following cities: Whitecourt.

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City Problem Type Report Time
CanadaWhitecourt Phone
CanadaWhitecourt Phone
CanadaWhitecourt Phone
CanadaWhitecourt Phone
CanadaWhitecourt Phone
CanadaWhitecourt Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • minnocent__ Andrea Clarke (@minnocent__) reported

    @TELUS why are your customer support hours only until 4pm pacific? I just spent 2 hours on hold to be disconnected at 4:20 and your chat assistant closes at 4pm. You are a west coast company!

  • Zorak_Moltar Lol (@Zorak_Moltar) reported

    So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.

  • Fictionkings Stan Warnock (@Fictionkings) reported

    @TELUS, so it’s 2 dollars for a customer service call. This is my third call today because the website and the app don’t work. So my 3 hours of lost time is apparently worth about 65 cents an hour. No wonder a company that charges 150 bucks a month is profitable.

  • gariovich gariovich (@gariovich) reported

    @TELUS I got the shittiest customer service today. Repulsive. I hung up. You need better people in your HR if the reps I spoke to were suppose to deescalate and solve the situation.

  • RunGhirl Susan Q 🌻 (@RunGhirl) reported

    @ClairesOwner I love long distance convos with random call center support. Yesterday I chatted with “Rob” from metro Manilla, Philippines. Found out so much about the country while we waited for Telus to correct an account error.

  • annallea_ Anna Robinson (@annallea_) reported

    We can’t live in remote communities and utilize the Bring It Back program with Telus. They’ll tell you that you need to be patient with Canada Post delays and then turn around and ding you bc of it, give you no real help and then won’t send the phone back. @TELUSsupport

  • Humble_Guyy A.S.M🥉🥈🥇 (@Humble_Guyy) reported

    @TELUS service down in peel region?

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Anyone else having issue watching @onesoccer on @TELUS ??

  • annallea_ Anna Robinson (@annallea_) reported

    Definitely not impressed with how Telus conducts their customer service. Right now I’d 10/10 never recommend their Bring it Back program wtf. 😐 @TELUSsupport

  • Teri4112 Teri McGrath (@Teri4112) reported

    @WatsonWork1 @ScharleyTina In my opinion it is Dix that is taking down the NDP - he condones Telus taking over our health care here in BC, he refers to the health act but of course is not specific -it is called gaslighting - shame on him #DefundTheCMPA