Telus

Telus Outage Report in Whitecourt, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Whitecourt, Alberta 03/13/2026 16:35

March 13: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyWi59361539 Lululee (@WendyWi59361539) reported

    @Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.

  • cdnflowerfarmer Abby Murray (@cdnflowerfarmer) reported

    @ImagineWireless **** you and **** your annoying ******* ad. I’m switching to Telus. #RogersWrappedInRedEvent #MakeItStop @Sportsnet

  • 3Code3Red3 BossManVanCity (@3Code3Red3) reported

    @Rogers you have officially lost a customer after 20+ years. @TELUS I am hoping you can treat me better than them.

  • jarisfull #Unacceptable honey 🇨🇦🇳🇱 (@jarisfull) reported

    @telus @koodo Have the worst customer service since @Bell

  • robmackaydunn Rob MacKay-Dunn 🇨🇦 (@robmackaydunn) reported from Westmount, British Columbia

    @TELUSsupport I seriously can’t remember how many times I’ve filled out your “Bring the TELUS PureFibre® network to my neighbourhood” form. TELUS marketers even call us to sell us PureFibre, only for us to have to explain to them that for some unexplainable reason @WestVanDistrict isn’t served

  • Carolinemaryli Caroline Mary little (@Carolinemaryli) reported

    I really need to get this telus bill paid so I can have my phone number back I can't get into my FB it's my business phone that everybody knows plz find my money please somebody help

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp I think where you live makes is a huge factor. Telus never worked well for me. Never managed to hit promised speeds. Always excuses. Shaw has been better for me overall. I think they both suck at customer service though.

  • TJ_Penney gamblin (@TJ_Penney) reported

    My landlord is currently at WAR with telus. No clue what the issue is but I've been listening to her verbally abuse a call center worker for the past 3 days. And let me tell you, I feel sorry for the human on the other end of that phone lol.

  • UNABOMBERGF ana 𖤐 (sacrificial lamb) (@UNABOMBERGF) reported

    @djsandbox12 and i can get it $0 down with telus rn im due fir an upgrade

  • kicknsass #TrudeauMustGo / In 🇨🇦 We’re Not Tolerated (@kicknsass) reported

    @shazmamithani The problem is HealthLink always scares the crap out if you and suggest a person needs to go to the ER. As does telus online Drs. It’s not worth it, may as well go and get in line cause that’s their answer 💯 of the time. CYA at its best