Telus outages and service status in Whitehorse, Yukon

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitehorse, Yukon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

• 
  Sue Gleason (@klondikesue) reported 2 minutes ago from Whitehorse, Yukon

  Omg! I thought that cell service couldn’t get worse than #bellmobility but I was wrong! #telusmobility #telus is worse! @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Rattée (@ClaireRattee) reported 6 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  ALPHA MALE! (@dingoboy70) reported 12 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  Nick Pena-Alvarez (@NickPenaAlvarez) reported 18 minutes ago

  @Rogers just can't provide any type of consistent internet service. @TELUS here we come.

• 
  Alex (@AlexBC997) reported 19 minutes ago

  @brettdrc Telus was never admired. Not that I remember.

• 
  Ransom (@RansomBailey) reported 22 minutes ago

  @Jonesing4truth @koodo Koodo is a trash company that would have gone out of business if Telus hadn’t bought them. Do not use them. Absolutely no customer service.

• 
  Andre (@AndreInUk) reported 23 minutes ago

  @Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?

• 
  Scott Patterson (@skibumbc) reported 23 minutes ago

  Defund Rogers! Rogers cancelled the only sports radio station in Vancouver. Why do they get to keep their name on the arena? Defund Rogers. If they don’t want to support Canuck fans with news, move along. Hello Telus?

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 25 minutes ago

  5/ 🤝 COMMERCIAL ECOSYSTEM & PARTNERSHIPS Over 60 MNO partners covering >3 billion subscribers worldwide (AT&T, Verizon, Vodafone, Rakuten, Bell Canada, Telus, stc Group, and more). • Network integration & testing underway in multiple European countries • Regulatory progress in UK, Japan, Brazil, and elsewhere • U.S. commercial service approvals already secured • Deploying thousands of low-band cells in the U.S. (targeting ~5,600 total) Revenue backlog: ~$1.3 billion (majority commercial; government minority but scaling rapidly). Japan J-LEO selection (pending approvals): up to ~$1B non-dilutive government capital potential.

• 
  ALPHA MALE! (@dingoboy70) reported 26 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

• 
  deej | soggy catboy (@dj_barnes17) reported 27 minutes ago

  @TELUSsupport hi, sorry to bother you again, but I’m unable to log into My Telus account at all since Aug 2. When I try to reset my password or use the Login Link email feature, Telus doesn’t send me the emails for either. And yes, my email entered is correct. What is happening?