Telus outages and service status in Whitehorse, Yukon

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Whitehorse, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Whitehorse, Yukon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0
May 24, 8:20 AM EDT	0	0
May 24, 8:40 AM EDT	0	0
May 24, 9:00 AM EDT	0	0
May 24, 9:20 AM EDT	0	0
May 24, 9:40 AM EDT	0	0
May 24, 10:00 AM EDT	0	0
May 24, 10:20 AM EDT	0	0
May 24, 10:40 AM EDT	0	0
May 24, 11:00 AM EDT	0	0
May 24, 11:20 AM EDT	0	0
May 24, 11:40 AM EDT	0	0
May 24, 12:00 PM EDT	0	0
May 24, 12:20 PM EDT	0	0
May 24, 12:40 PM EDT	0	0
May 24, 1:00 PM EDT	0	0
May 24, 1:20 PM EDT	0	0
May 24, 1:40 PM EDT	0	0
May 24, 2:00 PM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

Sue Gleason (@klondikesue) reported 56 minutes ago from Whitehorse, Yukon
Omg! I thought that cell service couldn’t get worse than #bellmobility but I was wrong! #telusmobility #telus is worse! @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Ani V - 🇨🇦 (@aevlive) reported 5 minutes ago
@BarbaraDoduk @jodyvance @TELUS When I cancelled my mom's service after she passed away, I packaged up the equipment and went to the post office. The girl looked at the parcel and insisted I take a photo of the package with the receipt as proof based on her experience of lost returns. Mine was fine.
Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported 7 minutes ago
@CanucksIn4 @jodyvance @TELUS I got Starlink a few years ago because our wifi was so bad I couldn’t work from home. It’s brilliant. Never had a problem since plugging Starlink in. When there’s a Starlink telephone, I will get it, too.
Michele (@muffins135) reported 8 minutes ago
@TELUS Why did I as the customer, have to search out this info? Ridiculous
travis the angry canadian 🇨🇦🇺🇸 (@Travisbecker17) reported 9 minutes ago
@TELUSsupport it’s very inconvenient when your call center closed and the Telus connect app is still down and not allowing me to Change my wifi name and password for the last 4 straight weeks. What is going on?
Salty Albertan (@FringedCanuck) reported 10 minutes ago
@MelissaLMRogers @va3kbc @TELUSsupport Screwed by the monopoly of telecom in Canada. I want to set a phone from the states. Far cheaper than Canada. Our bill is gross every month. Telus is garbage.
Lily Funds (@LilyFunds) reported 15 minutes ago
@SpaceInvestor_D Reminder Canadian Telecom TELUS is a customer (that $40M LOI) 🧑‍🚀
Boo Meester (@BooMeester) reported 17 minutes ago
@GordinKelowna @jodyvance @TELUS When programs don’t record or fast-forward to the end, these are not minor issues when dealing with Telus!
Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported 18 minutes ago
@pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.
Mike Holliday (@LawrenceLakeMan) reported 20 minutes ago
@jodyvance @TELUS Federal policies are limiting the choices you have for WIFI/Cable etc. Thus the service sucks just like the government sucks.
Marika (@NumbersCruncher) reported 20 minutes ago
@TELUSsupport I need a service technician to come to my home and check my phone line. Telus chat hung up on me without helping me. I do not have a cell phone so I can not phone for help. I have no dial tone on my phone.