Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 12/19/2025 21:00

December 19: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigger_Nugz Dan (@Bigger_Nugz) reported

    @CBCNews @Telus you will be loosing a customer if this goes through. You're service sucks anyway. Way too many dead zones in the Durham Region.

  • BCBoisvert Brian (@BCBoisvert) reported

    @GordinKelowna @jodyvance @CRTCHearings My response will be to pull out the check book, stamps and envelope and support my mail carrier with payment by paper check. It will cost less then the CC fee and support jobs. And cost Telus man hours to process payments. #paybycheck should start a movement against Telus

  • shoesgaze_ sweet caroline (@shoesgaze_) reported

    @p_evans As a Public Mobile (subsidiary of Telus) customer, the online payment option I have is by credit card. This is pretty gross of you @TELUS @PublicMobile

  • SheldonR Sheldon Rayman (@SheldonR) reported

    @CityNewsTO Switch to Koodo and benefit from the same Telus network without paying the extra CC fee.

  • fullonelectric John Stonier (@fullonelectric) reported

    @sqwabb @TELUS @CRTCeng What you are saying is that Telus only pays 1% fees to payment processors (while small business pays 3), because they need to maintain profit margins on all service lines.

  • lynbartram Lyn Bartram 🇨🇦 (@lynbartram) reported

    @TELUS if you charge me for using my credit card how about I come down and pay in loonies and require exact change? You have made a lot of money from me over many years, rethinking.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    I wonder how everyone in @citysprucegrove feels after @TELUS just tore their yards apart, to install crap nobody wants.

  • simblain Simon Blain (@simblain) reported

    Telus made a profit of 2 billion dollars off consumers backs, and now they want to charge even more when paying by credit card. **** you, greedy @TELUS

  • KBraedley Kenneth Braedley (@KBraedley) reported from Fredericton Junction, New Brunswick/Nouveau-Brunswick

    @MeteoMarsh @TELUS But won't someone think of the poor billionaires????

  • mainlandman C M (@mainlandman) reported

    @buggeroff17 @PierrePoilievre They do more than you think. They helped me when Telus tried to hold me to a 3 year contract for internet service they could not provide to my address. Months of battling Telus ******** and I filed a complaint. Telus called me the next morning to resolve the issue.