Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 02/23/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport hi Telus, still the same issue going in old Montreal, absolutely no LTE, no 5G here. Seems to be working outside that area. I already notify Telus online about this issue. Any resolution ?

  • Shajamod J D (@Shajamod) reported

    @TELUS @TELUSsupport how is it acceptable to be on hold for 1 hour and 36 minutes today to speak to customer service about a billing issue? Disappointing to say the least. I’ll be looking elsewhere… $1800 per year x 10 years!

  • NightStormDraco Scott White (@NightStormDraco) reported

    @TELUSsupport So the solution to Telus adding a fraudulent charge to my buisiness phone bill, is for me to try and reason with some third party system that I have never signed up with, and therefore can't cancel anything with...?

  • bks86798035 bks (@bks86798035) reported

    @TELUSsupport Nope! I said I'm getting 80mbs WIRED (paying internet 150) AFTER Telus optimized it. Tech support was like "very good glad to hear sir" LMFAO 😵‍💫😡

  • ashleey_w ash (@ashleey_w) reported

    @TELUS @TELUSsupport there’s been a service outage since yesterday what’s happening?!

  • sekhartanikanti Sekhar (@sekhartanikanti) reported

    @TELUS Either you need to hire more customer care staff or figure an online support service. Otherwise it’s just ridiculous to expect for someone to wait 2 hours for someone to speak with an agent. Such a pathetic customer service.

  • bullzeyes23 Han (@bullzeyes23) reported

    @TELUSsupport anyone working today? I need Telus NaaS support

  • tararobertson tara robertson (@tararobertson) reported

    should i use the same ISP for my office as for home? at home we use Lightspeed--it's fast, cheaper than Telus and has only gone down 2X in the past year. Telus is more expensive but it might be good to have a different one in case LIghtspeed goes down?

  • MylisaDawn Lisa Marie (@MylisaDawn) reported

    @TELUSsupport I sent a DM, after waiting on hold more than 5hours on the phone to resolve an issue, I’m fed up. I’ll be moving forward with the @CCTS_CPRST complaint. @TELUS

  • CrappyGoldring Ball Deegle 🎱 D'🦅 (@CrappyGoldring) reported

    @TELUSsupport @ADT Bell forcing me to abandon copper connection in favour of fibre. That means my ADT monitored alarm will have trouble. I called #telus to see what my options are. Was told I had to upgrade, no other info. Me: I might have to cancel Telus: OK, (hangs up) #WTF?