Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 02/13/2026 20:00

February 13: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AngryTurtle_Liz Angry Turtle (@AngryTurtle_Liz) reported

    @OHYUUDIDNTKNOW @TELUS I am aware of the solution and it takes 30 business days I'm just making sure everyone is aware of how @TELUS are thieves and rob their customers

  • NoahJDannielson Noah J (@NoahJDannielson) reported

    This @ACAC_Sport refereeing continues to be absolutely ******* embarrasing. Like does the @ACAC_Sport realize this is now being shown on @TELUS and thus showing how bad their referees are? I've been questioning their motives for referee choices over the years but this year is

  • murphyryan885 Ryan Murphy (@murphyryan885) reported

    …I am going to pull all my business from Bell and switch to Telus or Rogers if I don’t see some kind of resolution. I have patience, but bell has worn it thin and I will take this to the CRTC if it isn’t resolved shortly.

  • SvetlanaCanada Svetlana Sapelnikova (@SvetlanaCanada) reported

    @TELUSsupport - You must look into the #customerservice. It's absolutely unacceptable in waiting/communication times (60 min is absolute minimum), the need to contact 3 times for the same issue and inability to accept online requests for stuff which @TELUS screwed up. #telus

  • Humer1971 Robert Hume (@Humer1971) reported

    @TELUS Stop with the WEF crap, or I will take my business somewhere else.

  • michaelgcollett Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported

    Bought a new S22 Ultra at END of August 2022. After 2 days of using it I found the charge never lasted a full day even. Normal usage and taking photos. Came back to Telus and said we have a problem. Telus said phone needs to be sent for repairs.

  • PedramKazemi5 Pedram Kazemi (@PedramKazemi5) reported

    @TELUS Hi there, I used the international call to Iran from Sep 28 until October 13, and I have been charged. I called customer Service, and they did not solve my issue. Would please help me

  • returntologic21 #TrudeauMustGo FringeCanadian (@returntologic21) reported

    @TELUS @TELUSsupport I have been trying to cancel my Telus account for a week. After being put on hold for hours I went into a store and was told they can't cancel accounts. Today after a 1 hr hold the rep told me he couldn't handle this and put me through to another # and...

  • canadianmomma5 AlbertaStrongandUnited (@canadianmomma5) reported

    @returntologic21 @TELUS @TELUSsupport This happened to me when I called to cancel my Walmart card. 30 minutes on the phone trying to convince me to keep it. All I kept saying,"Cancel my card please." I just checked, the friggen thing is still active !!!! It has been a month since I cancelled.

  • rslade Robert Slade (@rslade) reported

    So, @Shawhelp @ShawInfo , should I be moving back to @TELUS (who are no great shakes either, but at least didn't have this latency issue ...)?