Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 12/03/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone

  • DRBrownoff Alfonzo DeCredenzo (@DRBrownoff) reported

    @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet

  • coffeehustler Martino (@coffeehustler) reported

    Avoid TELUS security at all costs, active alarm situation (albeit false alarm) call the support line, 1 hour wait time, have to leave number for callback to ‘ignore’ false alarm…

  • pcampisi14 Paolo Campisi (@pcampisi14) reported

    How many people do you think know that each TTC subway station is equipped with cell service for Bell, Rogers and Telus but they won’t pay to enable the service.

  • NotTodayEver Not Today Ever (@NotTodayEver) reported

    @SCUBADubois @TELUS Yeah, sorry. I don't use Shaw or Telus for TV viewing, so my knowledge base is limited to how their tv boxes work. Not sure if you login into the Telus router and give your boxes a permanent address (Reserved) or not. Hopefully someone else in here reading these tweets can help

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.

  • GordLacey Gord Lacey (@GordLacey) reported

    @markiemoose You should pause all the devices on there, which would cause them to call Telus for support.

  • spluezzzzz Spluezzzzz (@spluezzzzz) reported

    Finally got my #telus issue resolved after more than 4 hours now. (I had to call back several times after being hung up on as well 🤬.Thanks Hugo for saving my sanity. Getting the runaround and being put on hold multiple times is not acceptable!! :( #telusfixthis

  • e_vawn Yvonne (Iwona) Bienias (@e_vawn) reported

    Is anyone else having trouble with their @TELUS mobile network? I've been on SOS for about an hour and yes I've turned it off and on a couple of times.

  • smitty_mark Mark Smith (@smitty_mark) reported

    @TELUSsupport ongoing issue raised with telus previously. Screen/show freezes up every 10 or so minutes, audio also does occasionally. Channel doesn't matter. Telus Wifi box is 6+ yrs old, have you not upgraded users to newer, more reliable units?