Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 11/17/2025 16:20

November 17: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattfogsvo Matt Fogarty (@mattfogsvo) reported

    @radiodrummerguy Telus support over the last several months has been especially terrible.

  • AgreeContrarian Agreeable👁Contrarian (@AgreeContrarian) reported

    90 mins phone call: 75 mins of waiting and waste another 15 mins just so someone can tell me my internet is down when the Nokia box has a red light on and I need a tech. @telus. wow.

  • KeefLynch 𝚔 𝚎 𝚎 𝚏 (@KeefLynch) reported

    @Jess_Lynch @claytonhales83 @TELUS Yeh we had the 600 and it showed great speeds but the ping was trash. Anything wireless was slow AF. They hose you for crap. Horrible customer service. Never again. Telus all the way.

  • crantina TinaFab (@crantina) reported

    @neetsdodd Awwww thanks. I’m in Telus hell right now they’ve been here since 8. Haha. Maybe they will finally fix my internet cable issues Lol.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @Jess_Lynch @TELUS Telus has great customer service imo

  • claytonhales83 Hales (@claytonhales83) reported

    @KeefLynch @Jess_Lynch @TELUS I got told that if I have more than 1 thing ever connected on wifi i will never see 600.. my wired connection barely tops 350. Phone basically sitting on the modem I get 300

  • Wingnut9793 Shaun (@Wingnut9793) reported

    @Welder_Dave1991 @Jess_Lynch @TELUS That was about 8 months ago so I'm sure that's come down.

  • Welder_Dave1991 Dave (@Welder_Dave1991) reported

    @Jess_Lynch @TELUS Shaw is garbage. When I worked for Telus a few years back, I'd go to jobs for change of services and I'd never hear the end of it of how bad shaw is/was.

  • HWWMAN chris the HWWman (@HWWMAN) reported

    @jrock_1996 new internet not working out? im some what happier with telus since my upload isnt es than a mb per seceond

  • Wingnut9793 Shaun (@Wingnut9793) reported

    @Welder_Dave1991 @Jess_Lynch @TELUS I can't wait to go back to Telus. I'm actually tempted to cancel and pay the penalty to go back to Telus.