Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 02/07/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS

  • camping_mom CampingMom🇨🇦 (@camping_mom) reported

    @toddwil40692041 Telus sold user data to the Government for $200M… without consent of the users, leave your phones at home… Treat them like house phones…

  • FarmerFalk Cody Falk (@FarmerFalk) reported

    @TELUS it’s a crime you charge for phone service since there rarely is service. It’s 2022 cell phones have been around for a long time. There is no reason for all the dead areas and call fails that happen. #DoBetter

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    @TSComic I pay for 50mbps. I was down to 8mbps. I rebooted the router, and now.. I'm at 2mpbs. It shouldn't happen. Can't convince TELUS of that. So tiring.

  • wordOnTheTweet9 Shannon Fringe (@wordOnTheTweet9) reported

    @Candy_CA34 @TELUSsupport @TELUS Where are you? We are in Vancouver and ours just went down too

  • The_Rachel_lyn RACHEL LYN (@The_Rachel_lyn) reported

    @TELUSsupport I just opened my account today. I signed up for the my telus app and added the new info , it said I’d get an email to approve the request but I never got anything

  • AB_EMS_War_Room Alberta EMS War Room (@AB_EMS_War_Room) reported

    @Daveroe404Dave Thanks for posting this! We were told it was a Telus server issue. We are paramedics and aren’t sure of how it all works with 911. A fire dp centre was able to receive some calls but EMS dispatch was not. In our exp w/AHS dp, they NEVER notify the public of this issue.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Not only that we’ve been given stupid solutions like we will reduce your data by 2 gigs a month and that will bring your bill down by $5 a month. I asked how is that going to help with no phone service? Their response back to me was it won’t but it least you’ll get a cheaper bill

  • MTMcFarlane92 Mathew McFarlane (@MTMcFarlane92) reported

    @TELUS @CynthiaMD92 I received a 260$ bill to my cancelled account and telus threatened to take it to collections. I've been on the phone 6 hours and they say they can't waive fees on a cancelled account. but they can certainly apply them. File a complaint with CCTS! #CCTS #Extortion

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS @CEMonthCanada If you live in the Mt Douglas area in Saanich BC don’t use Telus use Fido. Telus tower has been down since Feb. mobile service drops or is so garbled you can’t be understood. We switched to Fido, actually it is better than when Telus was working. There have been many complaints