Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 11/24/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vosmedia Valerie Armstrong (@vosmedia) reported

    @TELUS @BlackHealthCAN U ran a hard credit check sept 8 w/o my permission. I have spoke to u via email/phone & no resolution. You ignored the BBB. Your 855-255-8828, 800-567-0000 and your 888-519-0122 numbers are always closed?? Please contact me re case #31015385 and escalation #930566

  • ruthryderr (@ruthryderr) reported

    why does @TELUS shut your phone service of midday when you paid them 2 days ago? 🙃

  • dueck_jess Jess Dueck (@dueck_jess) reported

    @TELUSsupport For a business whose core service is internet, no one seems motivated to get this done. We don't want to be paid in credits for no internet; we want to pay Telus for internet. More than that, we just need someone to communicate with us what is happening and then follow through.

  • MalcolmChrysta1 Malcolm (officially angrified) (@MalcolmChrysta1) reported

    Dear @TELUS @TELUSsupport please don't call me up to ask permission to improve my telephone service. I could not hear Derek well because of the call centre noise.

  • Fleury5440 Canadabee 🇨🇦🐝 Honk Honk (@Fleury5440) reported

    I've seen some comments that Telus, Bell, and Rogers cell services are all experiencing "network issues" in the Ottawa today. Their websites seem to support "network issues" but can anyone kindly confirm?

  • HT1047 Honesttrainer (@HT1047) reported

    @TELUSsupport Need help gaining access to Telus home wifi app. Credentials entered are correct and work on other services. It says something to the effect of “unable to login to this account due to my account settings.” Disconnected twice from your advisors day already.

  • Respectu_omnis Respectu_Omnis (@Respectu_omnis) reported

    @TLemks To install your telus crap, lol

  • Being_Marri Marri (@Being_Marri) reported

    Have any of you switched to Shaw mobile from Telus? I’m wondering what their cellular service is like?

  • gagananciio Gabriela Ganancio (@gagananciio) reported

    @TELUS @BlackHealthCAN Worst experience ever so far in Canada! First of all Atel lied for me and my husband just to hit his goal for the day. After that we came back to store at least 2 more times and feel like been completely a fool for him. Elizabeth (manager) is aware of EVERYTHING and does nothing

  • Time_To_Show Time to Show (@Time_To_Show) reported

    @ENMAXpower @Michele_V1 For some reason @telus LTE and 5G network wasn’t working during the power outage, but at least the phone service was. So sending people to websites for information was useless. Maybe it worked for Rogers folks.