Telus

Telus Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 12/21/2025 03:00

December 21: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EBDalton Elli Dalton (@EBDalton) reported

    @TELUS there a problem with the network?

  • MobiFraser Mobilicity Fraser (@MobiFraser) reported

    @MacIntoshEddie @set921 @TELUSsupport Just Telus mobility is not working. Home services are fine.

  • AbBowHunter1 AbBowHunter 🏳️‍🌈 Bi (@AbBowHunter1) reported

    Hey @TELUS and @TELUSsupport what's going on with you network? I can't call you on 310-2255 from a Rogers phone. I was on the phone when it went silent like I was on mute for like 2 mins or so and then it came back and the call was disconnected.... Wth?!

  • Phillip7711 Phillip77 (@Phillip7711) reported

    @TELUS and @koodo are down....what's going on?

  • AshamedofAB Apes Making Change - AKA Chris (@AshamedofAB) reported

    @TreysDiamonds @TELUS Because we don't pay enough already for the **** service we get

  • jasmin_yeg Jasmin Smith (@jasmin_yeg) reported

    So if Telus is down, does that mean Bell is down too? Our Bell account for work isn’t working! @Bell_Support

  • KingArthurWelch KingArthurWelch 🇧🇧🇩🇲🇨🇦 (@KingArthurWelch) reported

    @shmitzysays My wifey and I have lost cell service. Something must be up with @TELUS. Their website is also very slow.

  • SaskTelSupport SaskTel Support (@SaskTelSupport) reported

    There is an issue with Roaming on Telus affecting Cellular service. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage

  • uselessappever earl (@uselessappever) reported

    @Bell_Support any outages at the moment in the western (AB/BC) area? Telus has posted they have outage but no statement from Bell yet

  • cb2319 Carolina (@cb2319) reported

    @Crackmacs @virginplus System wide Telus outage at the moment