Telus

Telus Outage Report in Windsor, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Windsor, Ontario 02/18/2026 11:00

February 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Windsor, Ontario

Latest outage, problems and issue reports in Windsor and nearby locations:

  • BeeJenni Jennifer Fahrenholt (@BeeJenni) reported from Windsor, Ontario

    Good thing nobody ever calls me. Seems @Telus is down.

  • chabidhakal CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported from Windsor, Ontario

    @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

  • AngelicaHaggert Angelica Haggert (@AngelicaHaggert) reported from Windsor, Ontario

    @Kim_Buckley @koodo @TELUS You get what you pay for. I have great cell/data service but their phone customer service is trash. All the people in the stores have been awesome tho.

  • jasontowsley Jason Towsley 🇨🇦🔴 (@jasontowsley) reported from Windsor, Ontario

    @TheWindsorStar Completely disagree with this opinion piece. Customer service and customer experience has been replaced with made up rules and power trips by larger corporations like @WalmartCanada and @TELUS. Can’t wait until some of these companies start getting audited or prosecuted.

  • Houser58 Douglas House (@Houser58) reported from Windsor, Ontario

    @TELUS I guarantee there are a lot of nurses on the Telus network that there employs don’t play the bill. I know one for a fact.

  • conser_nuts Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, Ontario

    Freedom Mobile, (@TELUS), can suck NY ***** for throttling my internet at 2gigs in an effort to upgrade my plan. Go **** yourself #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolinemaryli Caroline Mary little (@Carolinemaryli) reported

    I really need to get this telus bill paid so I can have my phone number back I can't get into my FB it's my business phone that everybody knows plz find my money please somebody help

  • liptastick Liptastick Canada (@liptastick) reported

    Would love someone from @TELUS to return our phone calls. We have been waiting since Oct 30th and now it appears the Escalation Managers that have been assigned to our account are now ghosting us. Not great customer service. @MawjiZainul

  • Twatterblows77 Ray of Sunshine (@Twatterblows77) reported

    @TELUS @JasminRamsey @tamarataggart Should be human rights issue how long you put your customers on hold when they need help from your faulty website.

  • UNABOMBERGF ana 𖤐 (sacrificial lamb) (@UNABOMBERGF) reported

    @djsandbox12 and i can get it $0 down with telus rn im due fir an upgrade

  • uvaraj_t Uvaraj Thulasiram (@uvaraj_t) reported

    @TELUSsupport I need help with my mobility account. I tried reaching over, 1. phone - failed! 2. chat - failed! 3. visited a store - no proper response. Is there any other way to talk to a real person in Telus?

  • CountryLuvr77 JCT (@CountryLuvr77) reported

    @TELUS @TELUSsupport Next Time We Get An Unauthorized Telus Person On Our Doorstep There Is Going To Be Issues! I have said time after time we are with @ShawInfo ! Had a Telus worker practically force her way in with my grammom with dementia! Kindly **** OFF!

  • TJ_Penney gamblin (@TJ_Penney) reported

    My landlord is currently at WAR with telus. No clue what the issue is but I've been listening to her verbally abuse a call center worker for the past 3 days. And let me tell you, I feel sorry for the human on the other end of that phone lol.

  • kicknsass #TrudeauMustGo / In 🇨🇦 We’re Not Tolerated (@kicknsass) reported

    @shazmamithani The problem is HealthLink always scares the crap out if you and suggest a person needs to go to the ER. As does telus online Drs. It’s not worth it, may as well go and get in line cause that’s their answer 💯 of the time. CYA at its best

  • kim1811 Kim Elliott (@kim1811) reported

    @TELUSsupport Ultimate calling in the morning PT I was able to reach someone. Which is what has further let me to believe that Telus does not service On PT

  • flightlessstar sandy goldman (@flightlessstar) reported

    @pattibacchus @TELUS @Shawhelp What if Shaw gets swallowed by Rogers? Goodbye fast, reliable service.