Telus outages and service status in Windsor, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Windsor, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Windsor, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Windsor, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Windsor, Ontario
Latest outage, problems and issue reports in Windsor and nearby locations:
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CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported from Windsor, Ontario@telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility
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Jennifer Fahrenholt (@BeeJenni) reported from Windsor, OntarioGood thing nobody ever calls me. Seems @Telus is down.
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Douglas House (@Houser58) reported from Windsor, Ontario@TELUS I guarantee there are a lot of nurses on the Telus network that there employs don’t play the bill. I know one for a fact.
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Jason Towsley 🇨🇦🔴 (@jasontowsley) reported from Windsor, Ontario@TheWindsorStar Completely disagree with this opinion piece. Customer service and customer experience has been replaced with made up rules and power trips by larger corporations like @WalmartCanada and @TELUS. Can’t wait until some of these companies start getting audited or prosecuted.
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Angelica Haggert (@AngelicaHaggert) reported from Windsor, Ontario@Kim_Buckley @koodo @TELUS You get what you pay for. I have great cell/data service but their phone customer service is trash. All the people in the stores have been awesome tho.
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Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, Ontario@telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom
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Pierre Poilievre's Meatbag (@conser_nuts) reported from Tecumseh, OntarioFreedom Mobile, (@TELUS), can suck NY ***** for throttling my internet at 2gigs in an effort to upgrade my plan. Go **** yourself #telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.
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Trader Joel 🇨🇦 (@Trader__Joel) reported@TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks
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Rod` (@Bugwood_Ranch) reported@bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎
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Alx Spiker (@YourFutureCoder) reportedMy issues are resolved finally, used a second phone to call Telus again while still on hold and in 15 minutes the other guy solved my problems and restored my confidence in Telus. I may have just gotten a bad employee.
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Dave (@DavidC19760909) reported@TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!
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Jase P (@jasonforu1986) reported@JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.
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G (@GDMK26) reported@TELUSsupport Having an alarm issue. I call the Telus Security phone number 855-255-8828 and they say there is an hour wait and no one called any of our call back numbers. BTW, the burglar won't stick around for an hour. Is your Securty system fully broken? Good grief.
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Mike in the Valley (@mikeinthevalley) reported@TELUS @TELUSsupport has to be the worst company around. Trying yo setup a new digital box for my 84 yr old mom. Get to the end and get an error, which looks like the backend is not synced with the login. OK-go to chat, put in number, says they will call in 15 mins. Yeah right
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.
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l0wk3y (@L0wk3yC) reportedTelus doesnt hire a single Canadian customer care representative and they only operate in Canada. They profit 1.3b per year. That 1.3b could be used to employ roughly 30,000 Canadians full time for 40,000 a year, roughly another 3,000 if they fired the international employees.