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Telus

Telus outages and service status in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bazwear
    Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • fowlerdt
    Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams
    grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • bazwear
    Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • BillDuncan7
    Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Drewsinden
    Drew Sinden (@Drewsinden) reported

    Hey @TELUS the quickest way for me to not use your service is to come to my ******* door. Please tell your boomer Sales Director. Thank You.

  • BcBestRate
    Hossein Mehrizy (@BcBestRate) reported

    @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

  • Jon_G_Olson
    Jongo! 🐝♦️ (@Jon_G_Olson) reported

    @bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.

  • WhiplashHimself
    Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • __M__A__K__
    Anarchy Man (@__M__A__K__) reported

    @TELUSsupport @TELUS wtf is up with your website?? Everywhere I click for help I get “502 Bad Gateway”. 😡

  • whatsupinyyj
    whatsupinyyj (@whatsupinyyj) reported

    @Adam_Stirling Keep in mind this area (Shelbourne @ McKenzie to Hillside/Richmond area) has been a deadzone for cell service since at least May. Telus towers have been down, calls drop, texts not going through. Basically it's a bermuda triangle of cell service. Even 911 calls drop.

  • frempireak
    FrEmpireAA (@frempireak) reported

    @TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

  • RobSheridan7
    Rob Sheridan (@RobSheridan7) reported

    @tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.

  • ssmgg
    lil G 🇮🇱 (@ssmgg) reported

    **** U TELUS. I HOPE U KNOW IM NOT PAYING INTERNET EVER AGAIN. AFTER THIS LAST WEEK. YALL GETTIN SUED

  • 2ndacc90210
    John Gold investor (@2ndacc90210) reported

    @wildace @SilbergleitJr The issue with Bell is 1) TV is dying 2) They doubled their debt but didn't increase $/share since 2010 3) They pay out more than earnings 4) competition is increasing (IE: teksavvy/start.ca) 5) they are 2x debt/equity on B.S. I own Telus, but they want $70B capex by 2026 WOW!