Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 11/18/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    stuff to do, telus service dude will be here to (cough) fix the failed optic tv

  • ExposureWatch ExposureWatch (@ExposureWatch) reported

    @gingerqueenjen Carrier troubles again. Texts go out twice daily at 8AM and 8PM. Working on it. Apparently their spam algorithms are tuned to flag anything COVID-related as spam. It's mostly Telus having the issue as far as I can tell.

  • anotherventacct anotherventaccount (@anotherventacct) reported

    I owe telus almost $3000, today they called me and offered to resolve it for $1100. **** I wish I had that much $ so I could put this debt behind me. Just one overnight booking could fix this, but I rarely get those - maybe once a year if I'm lucky.

  • Johnny_Canuck69 Andre Beck (@Johnny_Canuck69) reported

    @Coyg1970Fc @Canucks @TD_Canada Telus sucks. Telus is anti-local and anti-Canadian. They just want cheap labour. Need customer service?? They put you online with an inexperienced rep in India, China or somewhere in an Asian 3rd world country.

  • vdwmontreal 🏳️‍🌈 Zakenar 🏳️‍🌈 (@vdwmontreal) reported

    @SamsungCanada To be clear, this isn't an order placed directly by me to you. I'm talking about @SamsungCanada not supplying devices to providers in Canada (Bell, Telus, etc.) They are unable to fulfill orders and yet continue to market your phones. THAT Is the issue.

  • ianrhshaw Ian Shaw (@ianrhshaw) reported

    @TELUS most horrific customer service- 3.5 hours on hold - 5 disconnects and no calls back

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service

  • jesterace77 Jesterace (@jesterace77) reported

    @barigord @TELUSsupport Telus is terrible isn't it? We're considering the same.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @TELUSBusiness We have Telus Business with some of our work cell phones. The experience with the agents on the phone makes me hang up and say how much I hate Telus. Customer service has changed in the last five years with Telus to where I used to support Telus but not anymore.

  • Chet_Connor69 Chet Connor Sr. (@Chet_Connor69) reported

    @TELUSsupport does Telus ever respond to customer DMs????