Telus outages and service status in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Wood Buffalo, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0
May 18, 7:20 AM EDT	0	0
May 18, 7:40 AM EDT	0	0
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0

May 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

Barry Reid (@bazwear) reported 6 minutes ago from Wood Buffalo, Alberta
@TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks
grubby (@kris10adams) reported 12 minutes ago from Wood Buffalo, Alberta
Paid off my cell phone contact with Telus, I’ve never felt so free
Darren T. Fowler (@fowlerdt) reported 19 minutes ago from Wood Buffalo, Alberta
@JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down
Barry Reid (@bazwear) reported 30 minutes ago from Wood Buffalo, Alberta
@TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress
Bill Duncan (@BillDuncan7) reported 60 minutes ago from Wood Buffalo, Alberta
@mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Glen Bell (@GlenBellWX) reported 5 minutes ago
@TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous
Dale Alton (@DaleAlton5) reported 5 minutes ago
@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
Jmac (@Jmacvbvbv) reported 8 minutes ago
@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus support the other day…… buddy chewing his food right in my ear! Unbelievable
Evar Orbus and His Galactic ****-Wailers (@JizzWailers) reported 8 minutes ago
@PeterMeiszner @BoVanston @TELUS Nobody wants this, **** off
Marilyn King Nowak (@MarilynYKing) reported 9 minutes ago
We had a power failure whole a customer with Wisp. I tried to get things fixed through Koodo then Telus & my account got switched ... it was sabotaged & the provider actually took my account ... yes, bad things did happen. Somebody refused to hand it back not once ... a few times
AB_Wild_West (@AB_Wild_West) reported 18 minutes ago
@Telus For the rest of my life, I will NEVER deal with you again. One and a half hours to cancel services and most of that was on hold. You make it extremely difficult to be able to speak to an actual human being and then I could barely understand the person I dealt with.
Node Father🤖⚡️ (@OGNodeFather) reported 19 minutes ago
@TheGeorgePu @TELUS umm that wont close the gap, and it didnt help canada close the compute gap by you using ai to write your post. It just outsourced more compute….
Luca Maraschi (@lucamaraschi) reported 22 minutes ago
@MarkJCarney Great Job @MarkJCarney!You definitely know how to support your Buddy Victor!Maybe focus on driving this country to success instead of dumping contributors' money into the pockets of @telus' shareholders!
FBananapants (@FBananapants) reported 22 minutes ago
@LennyNanZhou @TELUS They make this claim. It ends up in an article and is passed along as fact? No thanks. **** AI. These mass surveillance data centres are no good.
Jon Benet Rammstein (@jbrredux2) reported 26 minutes ago
@PeterMeiszner @BoVanston @TELUS 80% of a large number is still a **** ton of water. No one buys your lies anymore. Data centres serve no one except the parasites profiting off them