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Telus outages and service status in Wood Buffalo, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Wood Buffalo, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7
    Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear
    Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • bazwear
    Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • fowlerdt
    Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams
    grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JayFarmsSK
    JayFarms🚜 (@JayFarmsSK) reported

    @JonFraserTF @TELUS Had to do the same thing with Sasktel a couple years ago. **** service and sky high prices - gouging for all their products - not sure why people continue to patronize them! Telus has been good to me but I am keeping a close watch on them as they silently creep their prices up

  • imaginet
    Bob Bunting (@imaginet) reported

    @JonFraserTF @TELUS First rule is never talk to customer service, ever! Call the Telus Loyalty department directly. They will help you with whatever issue you have and you will probably end up with a better plan for cheaper as a result. This is common knowledge. Spewing on X will do zero for you.

  • Lelik73154638
    HIMARSovich 🇨🇦 🇺🇦 (@Lelik73154638) reported

    @JonFraserTF @TELUS They all bad. Took me exactly 12 months to close my satellite TV account with bell. They demanded return of already paid off obsolete receiver or pay $600 for it. Glad I did not toss it away after service was terminated.

  • StressfulGengar
    StressfulGengar (@StressfulGengar) reported

    @JonFraserTF @TELUS And yet I've had no issues at all. Literally had no issues with getting my phone at the beginning of the month with bring it back.

  • dustinf
    Dustin 🇨🇦 (@dustinf) reported

    @JonFraserTF @TELUS Trying to cancel my Internet and tv package with Telus legit took 2 phones totaling 3hours 45 mins.. absolute run around and joke. They won’t let you ******* cancel

  • rebo0ot
    Re Boot (@rebo0ot) reported

    @DaBluedudeGames @TELUS @TELUSsupport They’ve never ever spent any money 💰 on web development. Try logging in and navigating around in different areas. It’s a cringe experience. And their mobile app is worse if that’s even possible but they managed to succeed.

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported

    @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported

    Today I ended 18 years with @telus as my cell provider. Up until 6 months ago they had always been decent to deal with. Recently they had 3 major strikes against them and with my Bring-it-Back period ending this week, I decided it was time for a change. What should have been a straightforward process turned into a masterclass in Kafkaesque customer service - that will now stretch into tomorrow. If anyone is considering @telus - don't.

  • kidrickhewat
    Rick Hewat (@kidrickhewat) reported

    @JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!

  • Maximum__YT
    Maximum YT (@Maximum__YT) reported

    @status_is_down This seems like a Canada wide issue, cloudflare and telus is down.