Telus

Telus Outage Report in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 10/14/2025 16:00

October 14: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Areve2W areve2 weaver (@Areve2W) reported

    @Feisty_Waters Right of passage to have war room ***** try to intimidate through feigned 'surveillance'. Fakeish Been there, thus my empty ID. You might want to change your passwords using VPN. Address, name, etc can facilitate hacks. Telus, Rogers, etc have a leaky security access problem.

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Very disappointed in @TELUS for wanting to charge Fees for using a credit card. I have been a loyal customer for 20+ years. This is pure greed at this point. We already pay extremely high rates. This may be the straw that finally makes me move to another provider

  • T3CHGY007 @T3CHGY007 (@T3CHGY007) reported

    @TELUS you just gained a new customer! #telus

  • NormaJBF Njf (@NormaJBF) reported

    @TELUS It took me forever, with alot of scream, yelling, and temper tantrums, to get the $14.99 removed from my Telus phone bill. Nothing I hate more than being told that I downloaded an app for a business I never heard of. I still don't know what it was supposed to be for, but

  • jean60mitch jean mitchell (@jean60mitch) reported

    @ccdacre Just read/heard another piece (I think Global) where they called it cloud lightning. Never heard of that before but makes sense. The Prairies seemed to have “sheet” lightning. Maybe that’s what this was. Except resembled huge clouds! Telus will be causing outages tonight.

  • wildplumbay Colleen (@wildplumbay) reported

    @MikeBarrettON Big business is gouging us. What are you doing about that. Air Canada? Rogers? Telus? Bell? Loblaws? Oil&Gas. Connies never mention the prices are up due to gouging.

  • akaredshasta Red Shasta (@akaredshasta) reported

    @TELUSsupport I wish that you offered better service to your customers; the Telus Home Security was what I wanted for my house, but the service is so subpar and the hardware failing so constantly that it makes my life harder instead of easier.

  • Ottawaherenow M. Louise Marchand (@Ottawaherenow) reported

    @m3t4lw01f @JohnHaleCrimLaw Well I am with Rogers and I have never got a charge for an incoming text or phone call from outside Canada. Sounds like Telus sucks.

  • touteparpillee 🇨🇦 Lyse 🇺🇸 🌻 (@touteparpillee) reported

    @NormaJBF @TELUS I was told to deal with Mobiversity. I didn't have the time yet, but I feel it's Telus' problem. I never ask for this, but they're allowing it. Enough that I'm dealing with my death in the family. It's infuriating.

  • ShadyState Shadystate (@ShadyState) reported

    @kirsten__alyssa @TELUS @telus is straight garbage. Been with them 20 plus years and they give two shits about retaining my business. Switching to Bell soon