Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 03/01/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • commelaflaneuse Fee (@commelaflaneuse) reported

    @dcjours @TELUSsupport I have a nagging suspicion this is an internal protocol for “persistent” customers, since Telus’ support number also starts with 310.

  • VerstraetB prettyinpink (@VerstraetB) reported

    @AB_MD_WarRoom Telus can piss off...its bad enough they bought ADT my security company.

  • firststartrmh Heather, but festive like Greg 🎄 (@firststartrmh) reported

    Holy crap, my head may actually explode here. Apparently Sage support gets their customer service training from Shaw and Telus. Kill. Me. Now.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @Mark_Goldberg @TELUS Good to see the problem acknowledged. Even if it is a competitive response to #MVNO and #CRTC wireless industry review. But why does it need to be a special program? Seniors, youth, newcomers are #underserved. Also anyone in Canada with lower income, moderate use, trying to save.

  • Tammy53239038 Tammy (@Tammy53239038) reported

    @Crackmacs @koodo Telus has been amazing for the past year. I had a lot of issues as well with no calls ringing through with Koodo. With Freedom the service was shoddy - when I moved to Woodlands, I had almost nothing - I had to go to roaming, and that was crappy service as well.

  • Wolf_Tech Thomas T. (@Wolf_Tech) reported

    @haligonia Telus No issues because it switches between networks

  • xx__kel kelsey hatake . 🤎 (@xx__kel) reported

    The fact that Telus still has me waiting on this damn phone I ordered 😓😐

  • karinaTNP Karina Kozusk (@karinaTNP) reported

    @TELUS How about slow. Not as fast as Shaw.

  • MojitoRandy Mojito Randemic (@MojitoRandy) reported

    @TELUS @TELUSsupport lost all internet connection and cannot get connected with/by your support. Cannot work now. Help?

  • cele_o11 Cele (@cele_o11) reported

    @Crackmacs @koodo That reminds me of Telus. Had a land line when we first moved in. Called them to say phone is dead. There is no signal and we can't dial out or receive calls. Telus: are you calling from the line you are inquiring about? Me (to myself): be nice, no sarcasm, they will not get it.