Telus

Telus Outage Report in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 02/25/2026 12:05

February 25: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • clairepalmster claire (@clairepalmster) reported

    @Marisa_Ingemi the problem is you can't - the way Canadian telecom is set up is we essentially have three companies to choose from, Bell, Rogers and Telus. It's nearly impossible to switch companies and because of this these three companies pretty much just do whatever the hell they want.

  • dylan_random Dylan (@dylan_random) reported

    @danellew Jeez, now that you mention it, my email address is still with my mom's acct. as well. I switched to telus for a couple years and realized then that I never did switch it to my Shaw account. l thought then how absurd it is to be tethered to a brand by an email address in ~2014

  • ty_zeman Tyler Zeman (@ty_zeman) reported

    @MarkHolmes1326 I’ve had good experiences with Koodo. They use all Telus towers so coverage isn’t a problem.

  • giromonsale Giromon (@giromonsale) reported

    @TELUS You never achieve 150mbs upload and Download. I CHECK with Telus Own App. So don’t believe advertising, I subscribe to Telus Fibreoptic network. Telus needs to come clean.

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @JoeisCranky @TELUSsupport @TELUS Mine was really slow last night.

  • markgordrichter Gordo 🇨🇦 (@markgordrichter) reported

    My Telus hub really sucks tonight...more than normal....is it possibly too cold for internet ? @TELUSsupport

  • ernielittle ernie little (@ernielittle) reported

    Just got a call from Telus about my business cell, I use to be their customer until they would not drop the 2 dollar bill fee which they claimed was helping the environment, even though they were just pocketing the money.

  • ari_shapiro Ari Shapiro (@ari_shapiro) reported

    Bell and Telus have received $161 million in CEWS funds meant for companies struggling to pay their employees. In essence, they converted a wage subsidy designed to help Canadians into an expense leveraging tool for paying shareholder dividends without missing a beat. Disgusting.

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    @oiler_country @srheth Scott - do they do throttling like the Telus hub does? When ours was working (before that lunatic knocked down our tower), we were having brutal speeds at certain times of the day when more people were online - Telus says to protect the integrity of the cell system

  • jennings4 Jordan Jennings (@jennings4) reported

    So #canucks game was on Pacific no blackout. I have centre ice but it's not on centre ice tonight. Literally get through 2 periods and now it's blacked out? Where's my game @TELUS @NHL