Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 12/01/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Now, I don't hold the fact of the physical plant against Telus. I honestly don't even hold the poor maintenance on these wires against them. I live in the middle of nowhere. This is the price you pay. HOWEVER, there are a bunch of things I DO hold against Telus about this.

  • CoyoteThugly coyote thugly (@CoyoteThugly) reported

    Man my @Telus smart hub has been a pile of **** lately. Was great for like a year and a half. Now it’s terrible. Was giving no real solutions as to why when I called either. 😑

  • sggall12 gamer4life acehardy on xbox ps4 (@sggall12) reported

    @markjpwns @TELUS Damn I use the cables Telus provided but I’ll reboot and try again

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    So basically @TELUS have kicked the can down the road. This is all perfunctory bullshit designed to make it appear as though they're "doing everything they can" to the regulator, while not actually doing ANYTHING. Cute trick, but I'm not biting.

  • cakesalie Paul (@cakesalie) reported

    @TekSavvyBuzz Thanks. Internet availability in Canada is atrocious. In Revelstoke, Telus bought the only competition to shut them down then jacked up the rates. It's criminal collusion and monopolizing but the CRTC is in their back pocket so all we ever get is screwed.

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.

  • markjpwns MJ (@markjpwns) reported

    @sggall12 @TELUS Could be a few different things but reach out to support and see if they can do something from the back end. If that doesn't fix it it may be physical and they'll need to send a tech to check the box outside and the cabling/equipment inside

  • LorneSundby Lorne (@LorneSundby) reported

    @watershedbrew In general my service experiences with Telus have been good. They have not let me down.

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Let's start with issue 1. I was told that to move my mobile accounts from my small business to my personal account I had to literally risk death, and there were zero alternatives Telus would accept, despite this being an *INSANE* position to take, on a number of levels.

  • ChancesOnLove Chance 🇨🇦 (@ChancesOnLove) reported

    @SunRisenShine7 Telus already has 5G service and I think Bell does too. If you’re surprised 5G is here where have you been the last 6 months? This isn’t new lol