Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 11/20/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyRComms Amy Robertson (@AmyRComms) reported

    Funny story about @Telus. I’ve been having issues for months with the box. Many weeks of frustration, calls with tech support and wasted money later, I finally had a new box installed yesterday. And you know what? It. Still. Doesn’t. Work. #fail

  • hodgsonbrian05 brian hodgson (@hodgsonbrian05) reported

    @adriandix @TELUS The b 117 variant is 30 to 100 percent more deadly and you and our government are talking about opening things up a little bit. Are you stupid

  • Flash Gregg Gordon (@Flash) reported

    @keithbaldrey It will have cost someone, Telus hopefully, a lot of money. I've seen similar done twice, but in both cases it was the clients paying as it was their issue we were solving.

  • 6079xSmithxW Winston Smith (@6079xSmithxW) reported

    @Mr_Salmonid @cbcnewsbc It's the failure of Telus and the government. If Telus can scale up to 600 agents in a couple of days the problem was obviously not resources. It was leadership. Follow the money.

  • superjim77 jim wheeler (@superjim77) reported

    @keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.

  • Rappy35 Roman Pankiw (@Rappy35) reported

    Well the ongoing saga of dealing with an incompetent @ADT and @TELUS continues. Not enough space here to detail the remarkably poor customer service. This company is a disgrace.

  • gdmplanning Greg Mitchell (@gdmplanning) reported

    @keithbaldrey Yup... it’s not the mistake that kills you... it’s how you respond. And in this case, @TELUS answered, took responsibility, and fixed the issue. Worthy of appropriate praise.

  • waterbuffalo888 Tir (@waterbuffalo888) reported

    @keithbaldrey @adriandix said they begged Telus to be better prepared and they weren't...are they getting penalized? We paid full price for bad service, where's the penalty? Wonder how much they'll bill us for that apology?

  • LishaLove9 LishaLove (@LishaLove9) reported

    @TELUS your customer service is dog ****

  • HiHi80375208 Hi Hi (@HiHi80375208) reported

    @jjhorgan @TELUS Bad leader @jjhorgan making bad decisions!