Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 12/07/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Still a lot of people in the Telus forums who "suddenly" lost service. #CRTC ¬¿¬

  • leftynut facepalm (@leftynut) reported

    @TekSavvyBuzz @Bell I live in a city & only get one bar of service from @TELUS for the past six yrs. I get even worse/spotty service when I travel yet we STILL pay the highest rates in the world for substandard service. The collusion between major cell providers is criminal & unacceptable.

  • smardiac Skinny Genes Foundation (@smardiac) reported

    @TELUS As a BC based nonprofit, I would love if Telus could donate something to my auction! I have everything from gift certificates to local shops, to game-worn and autographed NHL jerseys. Can Telus help? Being #heartmonth, that would be amazing for all to see Telus support this cause

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    Scratch that, apparently it's telus having the worst service ever. What the hell am I paying $110 a month for again? This is bullshit man, I had better service in Alberta, for **** sake.

  • Medibrat Bex (@Medibrat) reported

    I know it's this end, because if I disconnect from my wifi and use my cell data (also ridiculous because @TELUS also cannot provide reliable cellular service), that works.

  • joeyx64 Joey Legrand😷🇨🇦 (@joeyx64) reported

    @TELUS 🙄 Starlink, no infrastructure. Any other solution is stupid.

  • ginavetro_ gina vetro (@ginavetro_) reported

    Any recommendations for reliable and affordable home Internet service in Calgary? (Besides Telus bc it doesn't have service in location of new apartment)

  • DinaJon60818043 Dina Jones (@DinaJon60818043) reported

    Bell, Rogers, and Telus collectively took more than $240 million from the Canada Emergency Wage Subsidy (CEWS) — that's almost a quarter-billion dollars. In the same breath, Telus increased their payouts to investors, while Rogers ruthlessly cut jobs. Bell said, "Why not both?".

  • DrBaiDat Baishakhi Datta (@DrBaiDat) reported

    @TELUS Does you support and billing teams ever communicate? Took a Mobility TV package and cancelled within a week but keep on getting bills. Made 7-8 calls in last 2 months and confirmed that it is cancelled but stiil got a bill today. Absolutely pathetic and crappy practices!

  • Wheatlandcounty Wheatland County (@Wheatlandcounty) reported

    𝙇𝙄𝙑𝙀 | #WheatlandCouncil provided approval to send a template letter of support to TELUS and any other service provider who applies to the Canadian Government’s Universal Broadband Fund with the intent to improve broadband services within Wheatland County.