Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 12/27/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fifty2shrimp WorshipTheGoddess (@fifty2shrimp) reported

    @SPhillipsAB @TELUS @telusmobility The Big 3 ALL SUCK. I've dealt with them all. Bell is harder down the WORST!

  • geoffmichell Geoff Michell (@geoffmichell) reported

    @CBeaton1 @TELUS Power outage i believe

  • catsandtech Cats and Tech 🇨🇦 🏳️‍⚧️🏳️‍🌈 (@catsandtech) reported

    @SPhillipsAB @TELUS @telusmobility That sucks! I know in no way does this help but we’ve been really fortunate overall with their customer service. Telus (Bell) has excellent coverage which is why we switched to them a few years ago. We were with Rogers for over 30 years and their customer service really sucked.

  • j_weepies J (@j_weepies) reported

    @SPhillipsAB @TELUS @telusmobility My 86 yr old mother called Telus for help with her phone package. The rep said her call would cost her $15 since she should use the app. She’s 86 for damn sakes. Utter abuse is Telus customer service.

  • Baccichick Candice Shaw (@Baccichick) reported

    @SPhillipsAB @TELUS @telusmobility I'm with Virgin, haven't had any problems been with them for a few years now, I left Telus Mobility my phone payments were getting out of hand, I'm paying less for more

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @CBCBusiness Actually you need to follow up on this. Carriers pretend it does not exist, Telus has it only for Google pixel I am told and no techs or cust service staff even told about it. Nope, apparently nobody is afraid of the CRTC deadline.

  • mangeuxdeploye melster (@mangeuxdeploye) reported

    Ottawa has been dragging their feet on the Huawei file for years now and it’s gone cost taxe payers hundred of millions of dollars if it’s cancel because Telus and Bell already installed that technology for 600 millions $ on their towers , yup we keep paying for their **** ups

  • MCsoprano #loveissweet (@MCsoprano) reported

    When Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?

  • CouttsCoot Coutts Coot (@CouttsCoot) reported

    @SPhillipsAB @TELUS @telusmobility Seems I'm the exception here but have been with Telus (and AGT) since the last century, and have never seen a reason to change. It probably helps to have all the loyalty cred I've built up. 2 cell phones, iPad, wireless "landline", and Smarthub for internet. Pricing comparable.

  • marklyseng Mark Lyseng (@marklyseng) reported from County of Camrose No. 22, Alberta

    @SPhillipsAB @TELUS @telusmobility Same issue with rural internet. Service has been lazy and insanely expensive.