Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 11/16/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMayStar12 Georgia May (@MissMayStar12) reported

    @TELUS what is the * number for clients to call to report when there is no service?

  • JayWagner13 Jay Wagner (@JayWagner13) reported

    @Laydee_El @TELUSsupport Outage affecting Alberta and BC for Telus, bell, Koodo (at the very least)

  • sashostak Stephanie Shostak (@sashostak) reported

    @jacquiefenske @TELUS @TELUSsupport is aware of an outage that is impacting wireless customers in BC & AB & is working to restore service. A someone who doesn’t have a landline wireless is critical for me and to sudden have a dropped call and no wireless service was disturbing and concerning.

  • zulu153 Zulu (@zulu153) reported

    @jkmnew @TELUSsupport @PublicMobile The messenger app was the first casualty. At least the backup messenger (the notification app) worked even though the message was garbled. It gave the very important (most important) message - it is not your phone it is us Telus with the problem. Don't adjust you phone.

  • manyra Keri-Anne Lawton (@manyra) reported

    @shmitzysays Cell phone service (Virgin) is back but our Telus Smart hub is down.

  • rmfaris Reema Faris (@rmfaris) reported

    Texts seem to be going through now, so I think the Telus network must be back up and running!

  • blakemitch Blake (@blakemitch) reported

    @TELUS so it would seem that you're having major issues with your mobile networks today? My cell service has been up and down all morning

  • mikerrrobinson Adayinthelife (@mikerrrobinson) reported

    @notthatkristen @TELUS Apparently it’s down in all of Alberta and BC. I switched to @TELUS last year and it’s been nothing but problems ever since. Not just my phone, with my home services as well. #pissed

  • 241Bud bud.241 (@241Bud) reported

    @Bell_Support why the outage? any info would be great. Can't dm you. Telus is posting Info but not bell

  • CTVrobynreed robyn reed (@CTVrobynreed) reported

    Telus wireless outage in AB and BC. Except for my cellphone though, my Blackberry is still working.