Telus

Telus Outage Report in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 12/16/2025 11:15

December 16: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ValueNotDeadYet ValueNotDeadYet (@ValueNotDeadYet) reported

    @SadBillAckman @thecashman22 Yes they will spin out Telus Health like they did TI and eventually with Telus Ag as well. Morneau deal was crap regardless and premium paid was insane. $T.TO Risk is Shawgers or RogShaw kicks them hard in 2024+ in the West while they are focused on side tricks…

  • bkscobbie Kara Scobbie 🇨🇦💊 (@bkscobbie) reported

    @nationalpost Hope they'll accept cheques! They can absorb the 1.5% cc charge. Telus makes money hand over fist. Stupid.

  • Exxtrahands 👑CJ-Rяσуαℓ♛ ᵀᴺ (@Exxtrahands) reported

    Yet I was going to apply that credit of the bring it back and return towards my bill. But I’m still lost about my bill. After bringing out a iPhone 14 pro max @TELUSsupport @TELUS this really sucks. Service no good.

  • Wontevertweet27 Matthew B (@Wontevertweet27) reported

    @suzannealma @kates_brad @theJagmeetSingh By they way, have you seen the Telus television ads where they talk about their new service which tracks carbon from farm to table "for a more sustainable future"? So guess who is profiting from this decision? 🧐

  • wanunited1 wanunited (@wanunited1) reported

    @hakimostudio @BFMradio proses evaluation tak telus, same issue will still happen. So appoinment of the Tender Comittee must be transparent.

  • amielawren a.y☠ (@amielawren) reported

    @keyaraathompson SAME! wtf is going on? It's 9 days into December and I am maxed out? This does not make sense. I never max out my data. @TELUS @TELUSsupport

  • MOOMANiBE Aura🥨🥨🥨 (@MOOMANiBE) reported

    @lesterleesm @TELUS they straight-up hung up on me last time I was like "I will literally never want a cable box stop trying to sell me one"

  • KarterOlson97 Karter Olson (@KarterOlson97) reported

    @rodneyjj1981 @mikeystephens81 Telus is Terrible

  • DanielSchwenk1 Daniel Schwenk (@DanielSchwenk1) reported

    Worst company of all time - @telusmobility @TELUS @TELUSsupport - I’ve been charged $100 extra and 3 times I’ve called (various times throughout the day) the wait time is always over an hour…brutal

  • cndbassetmom corinnac23 (@cndbassetmom) reported

    A complaint.. I upgraded my son’s phone as a Christmas gift. via #telusmobility a day later, he gets a text thanking him for upgrading, and providing the instructions to back up and swap SIM. Thanks for ruining the surprise, #telus! …2