Telus Outage Report in Wood Buffalo, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Wood Buffalo, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Telus
Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Wood Buffalo, Alberta
Latest outage, problems and issue reports in Wood Buffalo and nearby locations:
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Barry Reid
(@bazwear) reported
from
Wood Buffalo, Alberta
@TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress
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Darren T. Fowler
(@fowlerdt) reported
from
Wood Buffalo, Alberta
@JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down
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grubby
(@kris10adams) reported
from
Wood Buffalo, Alberta
Paid off my cell phone contact with Telus, I’ve never felt so free
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Bill Duncan
(@BillDuncan7) reported
from
Wood Buffalo, Alberta
@mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Linda L Sear AKA: ''Kat Mom''
(@kittykat4512) reported
Dear TELUS: I understand that you see home cable as a 'want' and therefore not a necessity for your customers, but I strongly believe that to even cut off our internet as well as our home phone, therefore leaving us without anything to use in case of a medical emergency, is WRONG
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Bryce Campbell
(@brycecampbel) reported
@Leah_Holiove @Shawhelp Telus is far worst. Never have I ever had a good experience
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☀️ Serena-Rae ☀️
(@MoarNoodlez) reported
@janahealer i was with bell and paid $170 per month and now pay $120 per month with telus (but have kinda ****** service) i am in alberta
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Ralph Grabowski
(@upFronteZine) reported
@mat8iou This one also rejected my gmail address. Odd thing is, my telus account is a business account. I s'pose it's a crude but ineffective way to cut out non-valid requests.
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Leah Holiove
(@Leah_Holiove) reported
Omg dealing with @Shawhelp is awful. No customer service. Problem still not solved after many attempts. So how is Telus?
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#Unacceptable honey 🇨🇦🇳🇱
(@jarisfull) reported
@telus @koodo Have the worst customer service since @Bell
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antonio cayonne
(@cayonne) reported
A reminder for everyone that @TELUS @TELUSsupport is the absolute WORST at what it does. I've now lost up to 4 hours being run around by customer service reps who have no idea what they're doing.
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Liptastick Canada
(@liptastick) reported
Would love someone from @TELUS to return our phone calls. We have been waiting since Oct 30th and now it appears the Escalation Managers that have been assigned to our account are now ghosting us. Not great customer service. @MawjiZainul
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Kevin McArthur
(@KevinSMcArthur) reported
Think the problem in BC is theres so few things to short as BC has so few publicly traded success stories, and those that they do are like Teck or Telus which aren't economically all that exposed to our collapse.