Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 01/21/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JayManHope Jay Hope (@JayManHope) reported

    @riarenouf @TELUS ...maybe they’re going to outsource it to Google like they did with my email service...😡

  • EDenhoff eric denhoff (@EDenhoff) reported

    @Bzubyk You can get through no problem to the for-profit Telus online doctor system, of course!!! If their docs were doing the vaccinations, they’d have had thousands of operators!

  • Cheri_L_S Cheri S (@Cheri_L_S) reported

    @CHEK_News Lol. Govt should have asked for references before hiring @TELUS to carry out such an important task. It took them 1.5 months, approx 15 phone calls and 40 hrs of my life to get one hole drilled for service installation. True story.

  • everybodystan8 STAN (@everybodystan8) reported

    @RobShaw_BC @jjhorgan If they contracted for only a specific # of agents, therein lies the issue with the bottleneck. Not that you can have 50k agents, but if the Gov didn't have the foresight to up the services from Telus, then thats on them. Another case of didn't wanna pay. Bad planning as usual

  • Baseballma_woo Baseball Mama (@Baseballma_woo) reported

    @LizaYuzda @TELUS @NEWS1130 Need to know when Telus was contracted the job and what volume were expected as per contract. Contractor will never blame their employer unless they want to be fired.

  • hockeydraft411 Ron Jones (@hockeydraft411) reported

    @GlobalBC Don't blame @TELUS for crappy customer service? Blame the idiots that hired them knowing that they're poor. I wouldn't switch over to them when they have cheaper prices and a free tv. They are awful.

  • wendyannasmith wendysmith (@wendyannasmith) reported

    @Bzubyk @toddstonebc If you had 1/2 a brain, you’d realize it was a Telus issue.. but that’s right, keep spinning it, cause we all know your party would have killed us all!!

  • ClothLabQuilts Diane Thompson (@ClothLabQuilts) reported

    @jjhorgan @TELUS Why was Fraser Health was the only health authority of the 4 in B.C. to launch with an online booking system??? "The rest are expected to launch websites by April 12." 5 weeks from now? Seriously?? This is not a 'Telus' issue.

  • speedracer5555 David Engman (@speedracer5555) reported

    @RobShaw_BC @jjhorgan I’m sure Telus bears some responsibility for sure BUT you never throw a supplier under the bus like that, it looks cheap and petty, and to be clear, the huge call volumes were clearly related to the terrible inconsistencies on the BCCDC site, no wonder it failed.

  • EmeryAGeek Emery the YVR Geek (@EmeryAGeek) reported

    @PeterVogel @keithbaldrey Or private Telus users' wi-fi connections. They (Telus) say that wi-fi is not part of their service. Are they @Telus still in the 19th Century using tin cans???