Telus outages and service status in Wood Buffalo, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Wood Buffalo, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Wood Buffalo, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Wood Buffalo, Alberta
Latest outage, problems and issue reports in Wood Buffalo and nearby locations:
-
Barry Reid (@bazwear) reported from Wood Buffalo, Alberta@TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks
-
Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta@mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎
-
grubby (@kris10adams) reported from Wood Buffalo, AlbertaPaid off my cell phone contact with Telus, I’ve never felt so free
-
Barry Reid (@bazwear) reported from Wood Buffalo, Alberta@TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress
-
Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta@JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rishit Singh (@__coderish__) reported@TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing postit notes would work better but I guess your asses are too wide and brains too narrow
-
Terrill Tailfeathers (@Terrilltf) reportedFinally got that bill covered thanks to a good friend. I just hope I’m not too late for the cutoff today at noon. Just on hold with telus. If i go down I’ll be back. I’ll figure something out.
-
Albertas Maximus (@WagsDickie74380) reported@MelissaLMRogers @TELUSsupport Telus is garbage virgin get 128GB for $55
-
heiba9866 (@heiba986627073) reported@Hux45545638 @WestJet This is what WS wanted they wanted cheap customer service they pay $700 a month in Telus El Salvador, I work for them and you have no idea how stupid they are, they don't know what to do they can't even speak English Telus will just ask them fill out this template during the call
-
Michele (@muffins135) reported@TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.
-
susan bancroft,陳素琴 (@susanbancroft12) reported@jodyvance @TELUS All the "service " providers are the same
-
Frank (@lastofthefranks) reportedTrying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?
-
Marilyn Yvonne (King) Nowak (@mernino2k2) reportedThis stupid phone is trying to connect to devices my husband used instead of my choices. I couldnt connect to my own vehicle today again. Samsung is glitches upon glitches. His phone is motorolla. Mine is Samsung! I will use my Telus only to protect my privacy & fix their error
-
Bald Guy (@ScruffyNSmooth) reported@TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.
-
Adrian Somers (@SomersYYJ) reported@TELUS Poor wifi performance. Speed tests not equating to advertised performance, glitching for even direct ethernet connection.