Telus

Telus Outage Report in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 11/15/2025 22:30

November 15: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • adilally3 Adi Lally (@adilally3) reported

    @anghnd @TELUSsupport Welcome to Telus where service is crap

  • jamiesokd Kristy Jamieson (@jamiesokd) reported

    @ScottBilleck My whole family is on Telus and none of us received an alert. My work phone is bell - no alert. I did, however, get an alert notification from the Weather Network app about a "Public Safety Alert" So, yeah, thanks Weather Network for keeping me updated on emergency alerts.

  • ripdawg65 ron wutke (@ripdawg65) reported

    Big ******* deal. I told ******** what good is my ******* acct if I have a machine not working. Nope, no replacement until credit check. About to tell them to go **** right off and take my ****** machine and cram it up their *** along with the new and antenna. **** you @TELUS

  • ScottBilleck Scott Billeck (@ScottBilleck) reported

    Emergency alert sent to some phones at least in Manitoba regarding the at-large suspects in Saskatchewan. I only know that because my wife, a Telus customer, got it. Myself, with Bell, got nothing. Tremendous system…

  • n0ty0urcup0ftea CHEN YENG ♉ (@n0ty0urcup0ftea) reported

    $25 for 3 dutttttty gb of data.. @TELUS HAVE YOU LOST YOUR FKN MINDDSS???, cananda is the only country where our data plans sooo Hugh. For whattttttt for bulmshit *** service yo.

  • odutrephoto Olivier Du Tré (@odutrephoto) reported from Grandview, Alberta

    You ******* piece of **** @TELUS ‘smart’ hub! Listen, if you guys don’t do something about the connectivity around pigeon lake, I’m gonna toss your **** in the lake. ****! So frustrated right now.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • shaneisaclown Iceman (@shaneisaclown) reported

    @HockeyCanada Pretty dumb how Telus didn’t put their dumb logo on the boys helmet but they have no problem throwing it on the womens helmet. You either black list hockey Canada or you don’t because the last time I checked, this years world junior kids weren’t involved in those things either

  • _FCR Farewell Cool Reason (@_FCR) reported

    @TELUS has outdone themselves with poor customer service. jumping ship after 9 years. who are you with and what's your deal? #noloyalty

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TelusSupport Why is the both the Telus home internet and cell service so consistently terrible in Nordegg? Barely able to use either all summer!