Telus

Telus Outage Report in Wood Buffalo, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 03/12/2025 02:45

March 12: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rustysnack rustysnack (@rustysnack) reported

    @Apple makes me so sad. I paid a bunch upfront for their coverage, then am told I don't have their coverage. Or not enough of it I guess? @TELUS doesn't seem to know there's tiers to this applecare. I am so sad. Never play with your kid, be glued to your iPhone is what they want.

  • kamcahill Kam (@kamcahill) reported

    @TELUSsupport @TELUS the new design of the app is horrible. It won’t let me get past the initial page and I can’t sign in. Why???

  • DevUtkarshk89 Utkarsh Dev kaushik (@DevUtkarshk89) reported

    @TELUS is the worst company on the face of earth when it comes to billing. They have been messing up my bills from last 4 months. I take notes of everything they promise me every month to remind them next month what they did wrong. Now they will call me, apologies, promise to 1/2

  • Cryptic_1322 CrypticTruthSeeker (@Cryptic_1322) reported

    @busybfly247 @TELUS @RebelNewsOnline Only have a company cell, and it sits on my deck. So, not gonna get much from me. All Canadian telecomm companies bow down to Ottawa, as that is what keeps the US competition away.

  • AlvinCarroll8 Alvin Gay (@AlvinCarroll8) reported

    @TELUSint Hello Alvin Gay, i am Karen Dasia from TELUS INTERNATIONAL...Our recruitment team has reviewed your application posted online for a Customer Service Representative /Data Entry Clerk. The pay is 25.00 Per Hour and You have been shortlisted for an online interview with the HR

  • wjameswright James Wright (@wjameswright) reported

    @ryck_nancy @CanadaKlr I call in about every 6 months and tell them I want to speak to customer retention.....I need them to lower my cost and they always have - I am down to $100 for cable with a few extra channels i wanted and Internet unlimited (Telus)

  • ireland_89 CJ Ireland (@ireland_89) reported

    @TELUS @BellMediaPR maybe it’s time to have a chat with @SaskTel and find out how I can have near perfect service from the border to Saskatoon, but I have no service in most parts of central Alberta. I swear service gets worse every year.

  • ireland_89 CJ Ireland (@ireland_89) reported

    @TELUS @BellMediaPR maybe it’s time to have a chat with @SaskTel and find out how I can have near perfect service from the border to Saskatoon, but I have no service in most parts of central Alberta. I swear service gets worse every year.

  • OkanaganMitch Mitch Galloway (@OkanaganMitch) reported

    @Patrick_ORourke @Rogers poor network change mgmt. & incident mgmt. procedures failed them. @telus consistently ranks #1 in network performance due in part to robust change & incident management and a relentless focus on the customer experience. That's not "something that could happen to anyone."

  • robindanilo2218 Robin Danilo (@robindanilo2218) reported

    @TELUSsupport Telus is so complicated when I called him on january 24, 2022 to ask him to cancel my plan, because I would not be in canada for a very long time, and without instructions they kept charging my account and I never used their services again.