Telus

Telus Outage Report in Wood Buffalo, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 01/06/2025 16:45

January 06: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SocialAssassin2 Shane🏳️‍🌈 🇺🇦 (@SocialAssassin2) reported

    Been with Shaw cable/internet my whole life…until yesterday. Made the switch to Telus. Not crazy about the on screen guide but everything else seems to be better with Telus. Nice to have an On Demand section for wwe network content as well.

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    @TrevorTJJ Tried the Telus hub. Being close to Hwy #2 makes it slow down during heavy traffic. It seems almost all new vehicles have some sort of internet connection. We have a second remote property where it works fine.

  • thethirdslot Kelvin Wah (@thethirdslot) reported

    one day i will own enough telus stock to offset this stupid credit card fee in dividends

  • pranavshelat pranav shelat (@pranavshelat) reported

    @TELUS billing issue. Frustrating.

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    @Telus now charges you 1.5%+GST if you pay your bill with a credit card. Will do anything to bleed you dry. Well time to go looking for another cell phone provider. Cell phone charges should be going down, but with @telusmobility they keep on going up.

  • TELUS TELUS (@TELUS) reported

    From Nov 1 - Nov 25, TELUS customers can support by texting DONATE to 41010 from their personal mobile device to give $20 to the TELUS @FriendlyFuture Foundation in support of @AmnestyNow's advocacy efforts in protecting and advancing women and children's human rights.

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @TELUSsupport Worst customer service. I’m now 5 hours and 40 mins plus into dealing with your double billing issue. Getting runaround being passed between different departments with 40 min holds each time. Scheduled call back never happened. No on hold call back service. #Telus

  • DiDiStarshot DiDi Star: ✨Normal✨ (@DiDiStarshot) reported

    @GlimmerPeaks Telus, a Canadian company. I should note, I am physically as far from the router as possible in this house and on a different level. I don’t blame their service, I am just too far from the wifi.

  • Shwethashyam87 Shwetha (@Shwethashyam87) reported

    @renatahale @TELUSsupport It’s still down for us and it’s been that way for the past 30h. TELUS keeps saying they are working on it but no updates. Sent a DM on Twitter but no reply. Chat gets disconnected and phone wait times are more than an hour.

  • tapasya77 TM (@tapasya77) reported

    @TELUS @TELUSsupport any update on the Nolan Hill outage, don’t have internet services yet. #abstorm #telus