Telus

Telus Outage Report in Wood Buffalo, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wood Buffalo, Alberta 11/27/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • BillDuncan7 Bill Duncan (@BillDuncan7) reported from Wood Buffalo, Alberta

    @mhoskins76 @TELUS @TELUSsupport Mike, they are having a technical issue and are aware of it 😎

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS worst GD service in this country… disconnected my service by accident been on call 2 hours transferred 7 different people and still waiting to be reconnected. Take service elsewhere not worth stress

  • fowlerdt Darren T. Fowler (@fowlerdt) reported from Wood Buffalo, Alberta

    @JulieYAli @patmccombe @Jkenny @shandro @tarajago @BernardoItalia @SteveBuick2 @charlesrusnell @RachelNotley @Albertadoctors @AB_MD_WarRoom @TanyYao @LailaGoodridge @AHS_media Need to get a few payments rolling from selling private healthcare info through TELUS Babylon before he steps down

  • kris10adams grubby (@kris10adams) reported from Wood Buffalo, Alberta

    Paid off my cell phone contact with Telus, I’ve never felt so free

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BeekenLea Lea Beeken (@BeekenLea) reported

    Go to you website for better service @telus

  • liquorwench MoxyAnna (@liquorwench) reported

    @TELUS Trash company, trash customer service. Disconnected my internet for an apparent unpaid payment arrangement that isn't even due for 3 more days. Said they would reconnect my wifi within 48hrs. Like you can reconnect it with a push of a button. Fkn ridiculous.

  • liquorwench MoxyAnna (@liquorwench) reported from Elk Point, Alberta

    @telus is trash. They sure know how to make a 20yr customer want to leave. #telussucks @Bell what are your plans like? I'm looking to switch providers.

  • reginadave David 🇩🇪🇨🇦 (@reginadave) reported

    @tequilasheila10 I searched online and hundreds have same issue. But people in states who got android 11 say it fixed it. Telus won't get it til January. Lol

  • brian9306 Brian Evans (@brian9306) reported

    @lynesworld You went with Koodoo, which is a Telus brand. Telus and Bell share the same network towers and backhaul in Eastern Canada, so you'll still be on the same network. which is good if you were happy with the network, just mad at Bell.

  • FnStone Kyle Stone (@FnStone) reported

    I’ve canceled my #PSnow subscription and I’m going to cancel my @netflix because my @Telus is so horrible. I really miss @Shaw and it’s high speed.

  • 604atom 604atom (@604atom) reported

    @TELUS what is going on? We switched from copper to optik internet in the summer and have not been invoiced yet despite calling in 3 times (on hold an hour each time) assuring you would fix it. We are honest and want to pay but want to avoid a large bill when you wise up

  • john_chinniah Tony Montana (@john_chinniah) reported

    never in my life I have ever dealt with a more stupid customer service rep .. come on Telus

  • David_Yeh socially_awkward (@David_Yeh) reported

    dealing with TELUS customer service is like getting your wisdom teeth pulled while running a 10K

  • heather_ydshpp Living a life ♥️ (@heather_ydshpp) reported

    @lynesworld Is it true that Bell and Telus use the same network? We are with Bell but have our own devices - all we get are high pressure sales calls to switch internet etc to them as well. We can't go with Eastlink - don't have coverage in our area. Wondering if Telus would be an option?