Telus

Telus Outage Report in Rimouski, Bas-Saint-Laurent, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rimouski, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rimouski, Bas-Saint-Laurent, Québec 11/11/2025 18:55

November 11: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rimouski, Québec

Latest outage, problems and issue reports in Rimouski and nearby locations:

  • JeffdeStGermain Jean-François Lepage (@JeffdeStGermain) reported from Rimouski, Québec

    @sambapete Je viens d'aller vérifier sur mon compte #TVOptik de #Telus et impossible de sélectionner le poste 980 #OneSoccer. Dispo seulement en janvier? 🤔

  • GaetanLavoie2 Gaetan Lavoie (@GaetanLavoie2) reported from Rimouski, Québec

    @gipel49 @bennour87841942 Moi j'ai le forfait TV optik de Telus . Sans fil et transmission du signal par internet dans toute la maison. Fonctionne très bien !

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dave316 dave316 (@dave316) reported

    Day 6 at least of no phone service from @TELUS. Tech here Thursday but didn't finish the job. Hasn't been back. DM to @TELUSsupport 24 hours ago. No response. Horrible service. 2 no shows from appointments they scheduled Fri&Sat.

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUS Your PUREFIBER is absolute crap. Your system fails every night. Can't watch TV AGAIN. Slowest WiFi Had enough of this. #fail #telus

  • Neverpatsy Patty (@Neverpatsy) reported

    @RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.

  • abark033 Adam B (@abark033) reported

    @CRTCeng @RogersMobileCa @TELUS robo calls are pretty bad these days. Can one of you please create an app that makes reporting to CRTC (and presumably cell provider) more efficient by pulling data from recent calls and having saveable default required form responses. Thanks!

  • NicoleRinger86 Nicole Ringer (@NicoleRinger86) reported

    @TELUS Your business support is disappointing, we’re experiencing a telephone outage that’s going on 3+ days, for the second time in a month, and no one at Telus even cares. Your reps screw up, zero compassion, who cares right? @TELUSsupport @TELUSBusiness

  • teethinthesink dumb baby (@teethinthesink) reported

    @StayGoulden Rogers is the worst I’ve ever been with and always has been. Bell was always cool but sometimes their **** doesn’t work. I’ve always had the best service and experience with Telus 100%

  • _tcmore Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • KrutiSutaria Kruti Sutaria (@KrutiSutaria) reported

    This is because of you @TELUS @telusmobility I should cancel both my offices and my home services. You understand my time is valuable all right.

  • StayGoulden Simp Bizkit (@StayGoulden) reported

    Someone help me out, Rogers, bell or Telus?

  • jetsetchan Geoff (@jetsetchan) reported

    @TELUSsupport @KBottom2 Hello Telus, we’re back to constant pixelated tv and service interruptions in our area too, many times in the past few years but never as bad as the past two days. Can we get a phone number to call without waiting this morning? We’ve had about a dozen service visits to the house.