Telus

Telus Outage Report in Rimouski, Bas-Saint-Laurent, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rimouski, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rimouski and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rimouski, Bas-Saint-Laurent, Québec 03/17/2026 12:10

March 17: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rimouski, Québec

Latest outage, problems and issue reports in Rimouski and nearby locations:

  • JeffdeStGermain Jean-François Lepage (@JeffdeStGermain) reported from Rimouski, Québec

    @sambapete Je viens d'aller vérifier sur mon compte #TVOptik de #Telus et impossible de sélectionner le poste 980 #OneSoccer. Dispo seulement en janvier? 🤔

  • GaetanLavoie2 Gaetan Lavoie (@GaetanLavoie2) reported from Rimouski, Québec

    @gipel49 @bennour87841942 Moi j'ai le forfait TV optik de Telus . Sans fil et transmission du signal par internet dans toute la maison. Fonctionne très bien !

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZakPyyc Zak (@ZakPyyc) reported

    @TELUSsupport Hey a 1 hour wait to speak to customer support is totally unacceptable. I have travelled and used many different Mobile Service providers in third world countries and they are better than Telus. Your Entwistle the CEO does not deserve his $16 million a year salary.

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    For those people that have PIK tv and are fed up with the max headroom act it has. I found that if you unplug it and wait a minute then plug it in, then push factory reset at the back, it gives it a little while without max headroom. This is sad because telus doesn't fix it.

  • crypt0ccurrence 420hz.eth (@crypt0ccurrence) reported

    @TELUSsupport hi I’ve just switched to Telus and i’m not receiving any calls! Help

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    Telus makes you wait on the phone for more than an hour. Yesterday I had a problem with my Telus phone and called the ignore system. At 30 minutes I got fed up and called a taxi and went to the nearest Telus store and asked what was going on. The sales couldn't figure it out.

  • IwroteIT Krista Sylvester (@IwroteIT) reported

    @TELUSsupport 3hours + counting away from work on hold to fix @TELUS billing mistake threatening 2 send 2 collections via random email from when i moved 7 years ago + kept same services, never missed a payment. now suddenly owe $ and cannot get thru 2 anyone. 24 years as a client

  • awelling7 Alexander Welling (@awelling7) reported

    After being hung up on twice, I’m now sitting at over an hour on hold with @TELUS… yeah you’re definitely proud of your customer service alright 👍🏻

  • OVPEdmonton Jamie (@OVPEdmonton) reported

    @TELUS @TELUSsupport You installed my rural internet in two days of requesting it, hasn’t worked since & you’re technical dept tells me 12 business days before the can even look at my ticket! I depend on this for work & it’s dropped out 169 times in 3 days so far. Awful service!

  • hamitkhosa hk (@hamitkhosa) reported

    @TELUS over 1 hour wait and then got randomly disconnected. Wtf is this. These random and secret charges are unacceptable.

  • HalfBloodCree Roger (@HalfBloodCree) reported

    @TELUS - Hello, I was wondering if there's been any issues with services near WEM - as currently my home services aren't functioning at all. TV, and internet are both down.