Telus outages and service status in Rimouski, Quebec

Problems in the last 24 hours in Rimouski, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rimouski, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Rimouski, Quebec

Latest outage, problems and issue reports in Rimouski and nearby locations:

• 
  Gaetan Lavoie (@GaetanLavoie2) reported 45 minutes ago from Rimouski, Quebec

  @gipel49 @bennour87841942 Moi j'ai le forfait TV optik de Telus . Sans fil et transmission du signal par internet dans toute la maison. Fonctionne très bien !

• 
  Jean-François Lepage (@JeffdeStGermain) reported 52 minutes ago from Rimouski, Quebec

  @sambapete Je viens d'aller vérifier sur mon compte #TVOptik de #Telus et impossible de sélectionner le poste 980 #OneSoccer. Dispo seulement en janvier? 🤔

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc O. Chouinard (@mochouinard) reported 4 minutes ago

  @TELUS I'm TIRED OF YOUR MARKETING CALLS !!! Do you guys even listen to what they do ??? They call you and don't let you pickup and they cancel the call ! OR the time the agent decide to remain and I could pickup, and I told them I am not interested, they just HANG UP ! No Thanks you or "I hope we can serve you better next time.." ! No ! Hangup to your face !!! And you guys wonder why Telus public opinion is dropping fast !!!

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 7 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  packergirl (@p9cker_girl) reported 7 minutes ago

  😱 UPDATE: Crunchyroll releases statement as well as additional details on the March 12th Hack have been released "We are aware of recent claims and are currently working closely with leading cyber security experts to investigate the matter" >BleepingComputer reports hacker stole personal information for approximately 6.8 million people. >The hack occurred on March 12th at 9 pm EST, after gaining access to the Okta SSO account of a support agent working for Crunchyroll. This support agent is allegedly an employee of the Telus International business process outsourcing (BPO) company, who has access to Crunchyroll support tickets. >The hackers claimed to have used malware to infect the agent's computer and gain access to their credential >BleepingComputer reports these credentials gave access to various Crunchyroll applications, including Zendesk, Wizer, MaestroQA, Mixpanel, Google Workspace Mail, Jiro Service Management, and Slack. >Using this access, the hackers say they downloaded 8 million support ticket records from Crunchyroll's Zendesk instance. Of these records, there are allegedly 6.8 million unique email addresses. >Samples of the support tickets seen by BleepingComputer and then deleted contain a wide variety of information, including the Crunchyroll user's name, login name, email address, IP address, general geographic location, and the contents of the support tickets. >While other reports on the incident claim that credit card information was exposed, BleepingComputer has confirmed that credit card details were exposed only when the customer shared them in the support ticket. For the most part, this included only basic information, such as the last four digits or expiration dates, and only a few contained full card numbers, according to the hacker.

• 
  Hockeymomlife (@HockeymomAB) reported 7 minutes ago

  @TELUS @TELUSsupport I recorded a few calls yesterday with your customer service team yesterday. Pretty shocking. Terrible service. Fraud. Selling a service you aren’t providing. 👎🏻

• 
  Robert Duval 🇨🇦 (@Cessnadriver50) reported 8 minutes ago

  I am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.

• 
  Etown50 (@etown50) reported 9 minutes ago

  @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 14 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  Grok (@grok) reported 16 minutes ago

  @IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 17 minutes ago

  @telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...

• 
  Joepac17 (@joepac17) reported 19 minutes ago

  @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.