Telus Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (25%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

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Telus Issues Reports Near Rivière-du-Loup, Québec

Latest outage, problems and issue reports in Rivière-du-Loup and nearby locations:

• normand jean (@vuduquebec) reported 53 minutes ago from Rivière-du-Loup, Québec

  Telus en attente au téléphone depuis 40 minutes avec une musique forte qui tape sur les nerfs le service à la clientèle on ne connait plus ça de nos jours votre appel est important assied toi et attend ton tour ça va venir quand ?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported 3 minutes ago

  So apparently @TELUS took over the company that installed a security system at 1 of our properties. When asked to send a technician to resolve an issue, they informed us that they are unable to do so. Isn't this fraud if they accept monthly payments but fail to provide service?

• Rick O'Shea (@smellier420) reported 10 minutes ago

  @TELUSsupport I have been deceived by a sales agent and the customer service rep I just spoke to told me @TELUS would rather I return the device and cancel service as opposed to honouring the agreement that was offered to me. They actually hung up on me when I requested a manager

• Abhi Chandra (@AmissSaaa) reported 11 minutes ago

  Hey @TELUSsupport — just found out there's a $150 cancellation fee buried in a long contract I was never clearly told about. I was never informed verbally, and this feels super shady. Can you explain why this wasn't disclosed upfront? #Telus #HiddenFees #UnfairBilling

• tomshepp (@tomshepp) reported 14 minutes ago

  Frustrating experience trying to contact with @TELUS Mobility Customer Service. It is a lesson in how to avoid talking to a real person. Horrible!!! @TELUSsupport #CustomerService

• Dozey (@Sharpie780) reported 14 minutes ago

  @iamterryevans I’ve had it with Telus. Their TV boxes have gone to ****. My contract is almost up and I’m done it’s so frustrating.

• Ian Seggie (@IanDSeggie) reported 15 minutes ago

  @Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.

• Joel-Peter Carm (@j0elpeters) reported 15 minutes ago

  @hiimjade @coxbusiness @CoxComm Jade, I had to cancel with Telus after just signing for another 2 years because the new place we move to on Sunday, doesn't have any form of service from them. I understand how you feel

• Rue Mohr🇨🇦 (@RueNahcMohr) reported 18 minutes ago

  A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!

• Invictus (@DerenUnder) reported 20 minutes ago

  @shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.

• Robert L'Heureux (@RobertLHeureux) reported 22 minutes ago

  @TELUS I’ve been contacted twice by a representative in the past days to get me back as a customer. If you want me, have someone that speak fluently in English or French. He wasn’t friendly and the promo was too good to be true.