Telus

Telus Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 01/04/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Rivière-du-Loup, Québec

Latest outage, problems and issue reports in Rivière-du-Loup and nearby locations:

  • vuduquebec normand jean (@vuduquebec) reported from Rivière-du-Loup, Québec

    Telus en attente au téléphone depuis 40 minutes avec une musique forte qui tape sur les nerfs le service à la clientèle on ne connait plus ça de nos jours votre appel est important assied toi et attend ton tour ça va venir quand ?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Markets_Options Markets, Options & more📈 (@Markets_Options) reported

    Hey @Telus @TELUSsupport I need to speak to someone around he VP level or your Head of Customer Service, right now? I’ve been at the store, as they told me to, since 12:45pm. They said they needed me to go to the store to resolve a complex issue and they would call me at 1:10pm

  • gsfd57 Gail Duffy (@gsfd57) reported

    @DebraJ43 @anarchodelphis @adriandix That sounds like the medical service that Telus started which is certainly for profit. And apparently numerous doctors signed up to be part of it. It wasn't started by govt. Did you try the 811 line where you can speak to an RN, doctor or pharmacist? A free 24 hr govt service.

  • BCislander888 @BCislander (@BCislander888) reported

    @TELUSsupport @TELUS Asked @telussupport to disconnect on Nov 15. My billing should have terminated.I returned the router on time.Why was a bill continually issued monthly till the original bill reached $327?Acct#605448466 spoke 3 times to Telus each time got the runaround without resolving the issue

  • WynnePalmer Wynne Palmer (@WynnePalmer) reported

    You know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS

  • spencerbennett1 Spencer Bennett (@spencerbennett1) reported from Parkland County, Alberta

    I called @TELUSsupport to make a change on my account. The recording encouraged me to use the Telus App or website to make the changes, and warned that I could be charged a fee to talk to a real person. Is it standard practice to charge customers to talk to customer service?

  • graham_mere Meredith Graham she||her (@graham_mere) reported

    Hey @TELUS can you help me understand how I can get emails & texts about deals & promotions from you but you do not give people a heads up that a Bring Back Program is ending & the customer will have a nearly 700.00 phone bill? And there’s no opportunity for a payment program?

  • robynrivard22 Dr. Robyn Rivard 🏳️‍⚧️ (@robynrivard22) reported

    anyone else with phones on #bell or #telus just experience a brief outage

  • nighttimestroll mez ♡ (@nighttimestroll) reported

    @TELUS your customer service is a joke. I requested a callback because my time is valuable and I’ve been transferred and waiting for loyalty over half an hour with no option for a callback. I tried, I guess. I’ll see what options Rogers has

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    @paulnixey @StepanVdovine You know who has it — Telus. On demand for subscribers as part of a Telus Presents service for hard to find shows.

  • AntiRaven Raven (@AntiRaven) reported

    If you live in Canada, do not chose Telus as your ISP. God damn they've become way less competent over the last 10 years