Telus

Telus Outage Report in Rivière-du-Loup, Bas-Saint-Laurent, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rivière-du-Loup, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rivière-du-Loup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rivière-du-Loup, Bas-Saint-Laurent, Québec 03/13/2025 16:35

March 13: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rivière-du-Loup, Québec

Latest outage, problems and issue reports in Rivière-du-Loup and nearby locations:

  • vuduquebec normand jean (@vuduquebec) reported from Rivière-du-Loup, Québec

    Telus en attente au téléphone depuis 40 minutes avec une musique forte qui tape sur les nerfs le service à la clientèle on ne connait plus ça de nos jours votre appel est important assied toi et attend ton tour ça va venir quand ?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    @DougAlder @TELUS @TELUSsupport Thanks Doug. I messaged the support team earlier this evening but nobody has responded. Just hoping I can get it solved first thing in the morning. The timing sucks but we can’t do much but wait.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @CanadianBlonde5 Hi Izzy, are you experiencing issues with your TELUS service?

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    I phoned three times and it got progressively worse @TELUS. If a technician had come as arranged none of this would have happened. Not a happy customer right now.

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    Get fibre optic internet said @TELUS. It’ll be better they said. Got it installed last weekend. Was glitchy. Called Telus and they said they’d fix it. Talked me through process. Worked briefly. Had dinner. Now we have no internet & we work from home. Send help please!

  • Bestman1965 Richard (@Bestman1965) reported

    @TELUSsupport Add to that it took friggen forever to get that sorted out - just terrible waste of time going to the Sherwood Park mall store - not sure telus has one there coz they were of no use- finally went to Southgate mall

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @TekSavvyBuzz @CBCNews This is how the government of Canada subsidizes the expansion of high speed service to rural areas. Ask Bell, Rodgers or Telus where expansion should occur they will tell you and take taxpayer money to make it happen. Go Starlink!!! @MikeBossio

  • plinehan Patrick Linehan (@plinehan) reported

    @Lorian_H They can’t say anything bad about technical support from their good friends at Telus… I wonder how much Telus has given to the UCP?

  • lawrenceryan7 Ryan (@lawrenceryan7) reported

    @yknot05 @Citizen004 @AHS_media I know its fun to beat up on Gov- but I heard that the form was outsourced to Telus. So why wasnt that private company able to fix the que issue?

  • TF13ZL1 TFZL1 (@TF13ZL1) reported

    @Isabell73093076 My phone lost service from about 4:10 - 4:40 I’m with Koodo, now owned by Telus. I knew it wasn’t my phone, I rebooted and it was searching for service.

  • sadie_stories Andreah M. Barker (@sadie_stories) reported

    Tried to switch my phone to @rogers from Telus and they have ****** it up so badly. What is wrong with you people! Warning... stay away from @Rogers!!! Not worth it. Now I'm out of a phone and so is my partner for 5 days. We have to live the consequences of your **** up!