Telus outages and service status in Tofino, British Columbia

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tofino, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Tofino, British Columbia

Latest outage, problems and issue reports in Tofino and nearby locations:

• 
  Zane Caplansky (@Caplansky) reported 8 minutes ago from Tofino, British Columbia

  Can I pay @telus to make sure I never see @BarRescue or Jon Tapper on my tv listings?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Great Canadian Moose (@Great_Cdn_Moose) reported 5 minutes ago

  Get this! Telus in Canada using Al to alter the accents of customer service agents! Al 'accent masking' at overseas call centres sparks union backlash in Canada For labour representatives, the feature is another concern among many when it comes to the effects of Al on their members. How do you feel about this move?

• 
  Wise Guys Liquor (@WiseGuysLiqzier) reported 8 minutes ago

  Telus will Do anything except employ Canadians for Customer Service

• 
  heiba9866 (@heiba986627073) reported 13 minutes ago

  @SerenaCMah @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

• 
  Big Johnson (@bigjohnson9111) reported 14 minutes ago

  @vesperdigital Vesper, actual question here, if this prescribing App or program failed how is it that telus has a full prescription renewal service attached to my pharmacy, is it related and if so who paid for it?

• 
  Pepperfly (@Pepperfly228975) reported 18 minutes ago

  So get this, Telus is using masking technology (AI) to hide the fact their Call Centre employees have accents coming from places such as India - so they are deceiving customers that they employee Canadians and are not - they are deceiving their entire customer base.

• 
  Jane Dummer (@JaneDummer) reported 20 minutes ago

  @Tablesalt13 @TELUSsupport @TELUS worse customer service ever...from comprehension to organization 😑 terrible customer experience.

• 
  Gloria (@Gloria67778015) reported 20 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  FiatLux (@DemothenesLux) reported 21 minutes ago

  @MelissaLMRogers Telus did this, a couple of decades ago, and it almost broke the company. No quality service, no qualified repairs, no experienced executives.

• 
  world realist (@worldrealist1) reported 25 minutes ago

  @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.

• 
  R𓃟byn (@Hunny_diva) reported 27 minutes ago

  @TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.