Telus

Telus Outage Report in Tofino, Regional District of Alberni-Clayoquot, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Tofino, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tofino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Tofino, Regional District of Alberni-Clayoquot, British Columbia 11/13/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Tofino, British Columbia

Latest outage, problems and issue reports in Tofino and nearby locations:

  • Caplansky Zane Caplansky (@Caplansky) reported from Tofino, British Columbia

    Can I pay @telus to make sure I never see @BarRescue or Jon Tapper on my tv listings?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackwellMerlin Merlin Blackwell, Mayor (@BlackwellMerlin) reported

    @OwenTorgerson I did this on a couple of occasions in Clearwater and then complimented the data and sent it to Telus/Mascon management. ISP, up/down speed, location(neighborhood), data plan, and type(dsl, hub, fibre, etc) are essential info to get. Good data gets things solved.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    In the #CRTC Dead Grandmother file, Telus wants to be able to block anything whenever they want under a new proposed CRTC doctrine of "Self-Help". Do you think CellCo's/Telco's should have the power of "Self-Help" when a regulator exists?

  • bearygoodboys JEAN 🐻 (@bearygoodboys) reported

    Telus get your **** together please I’m tired of this BS 🙃

  • ShoeTease 𝓒𝓻𝓲𝓼𝓽𝓲𝓷𝓪 (@ShoeTease) reported

    @MSCMommyLife @FreedomMobile My bf does. It used to be VERY spotty in the city and missed calls because of it at home. However, the last few months it’s been a non issue and he pays $57 per month which is amazing (I pay $83 with Telus).

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @ShawInfo Worst service at Guildford Surrey - drove there, waited in line for a replacement modem, told can’t be served without a ph.tkt &not their problem. told to take old modem back dt because of covid That’s how they treat a customer since ‘98. Hey @TELUS want a new customer?

  • adifood1234 Adi lally (@adifood1234) reported

    @micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.

  • ellenfweber Dr. Ellen Weber (@ellenfweber) reported

    @TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    In effect, this may not be so different than Bell blocking who they want via AI (the Call-blocking AI file & the BotNet file). In these cases, like the Telus case, the CellCo/Telco takes on the role as punisher. This is called "self-help" per Telus This is also vigilantism.

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo I have been struggling with modem issues for over a month. Go to Shaw store and they were hesitant to help me without a service ticket. The plug and play modem they gave me also doesn't work. Called Telus for new service