Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 03/04/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tfoulon16 Taylor Foulon ✨🌚 (@Tfoulon16) reported

    Literally can’t wait to get back with Telus when my phone contract is done. Fido is the literal worst. 🤬

  • BjhBrian Brian Halpin (@BjhBrian) reported

    @Dan_GT2 @BMO Remembering when a cut cable led to landline phone outage. Took about an hour to get thru the various hoops until reaching Telus Customer Service.... in the Philippines!😠

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @ThymelessC @TELUSsupport Finally one month later have a appt. For tomorrow and told TELUS they better make it happen ,am not chasing there terrible staff and no answers

  • beatoabhunter John V (@beatoabhunter) reported

    @TELUSsupport @TELUS way to go telus, great customer service! Been on hold over an hour and a half and still no help. Not cool!!

  • as_per_danielle Danielle (@as_per_danielle) reported

    @rodmickleburgh If you want to get a free Tv thrown in with your deal go with Telus. If you want service use Shaw.

  • sarahmatthes_ sarah (@sarahmatthes_) reported

    ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Do you require Telus technical support? The advancements in technology and the introduction of new services have benefitted us. However, these positives mean there’s an increased risk of something going wrong.

  • beatoabhunter John V (@beatoabhunter) reported

    Still on hold @TELUS @TELUSsupport 1:40min now! With service like this sure makes you think about changing phone providers

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.

  • marchaslam1 Marc Haslam (@marchaslam1) reported

    @rodmickleburgh We’ve had Telus Optik for years, just upgraded to their fibre optic. Difficult to speak to a human but when you do finally navigate through the automated system they are helpful & the technicians are excellent. My only complaint is their billing is horrible, lots of errors.