Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/19/2026 16:20

February 19: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilieIggiotti Best portrait photographer in YEG (@EmilieIggiotti) reported

    @TELUS Now talking to tech number 4! Nobody can't help. What a shame. @TELUSsupport

  • sheildmaiden33 Scared, but doing it anyway Viking (@sheildmaiden33) reported

    Wow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨

  • paulgriffin1962 Paul Griffin (@paulgriffin1962) reported

    @CRTCeng So Netflix is being offered through telecom companies like Telus, so how would what they're doing not fall under you??? So basically the CRTC is a waste of taxpayers money because you support monopolizing by the big 3 companies.

  • LouWow Linda Watkins (@LouWow) reported

    @TELUS your new Telus tv+ app won’t let me sign in. Ever!!!! It is crap. Bring back the old optic app

  • PoetScars Max (@PoetScars) reported

    @itstuckeryall @TELUS That’s so ******* stupid. Should be free. I’m on Freedom for my phone and I love it but telus for internet and tv. I hate Shaw more so I guess I’m ****** lmao.

  • Univers86798195 Universe (@Univers86798195) reported

    @NDP Shaw, as always kept Telus in check in BC. I have been with both and have used one against the other to lower my monthly cable internet cost. Nationally, Telus, Roger's and Bell keep the same price. ie. Price fixing on mobile data. So yes, I have serious issues with this merger.

  • LeviFlaman Levi Flaman (@LeviFlaman) reported from Edmonton, Alberta

    @reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.

  • WhiteEarthHoney J bee (@WhiteEarthHoney) reported

    I think telus has the worst customer service ever.

  • robhurry21 Rob Hurry (@robhurry21) reported

    @TELUS what's with the terrible commercials? Why would Telus cut all the good commercials o Super Bowl Unday? Terrible

  • woodwarddotCA Séafra (@woodwarddotCA) reported

    @EmilieIggiotti @TELUS You can expect their service to get significantly worse if you ever sign up with them. I'd rather gouge my own eyes out with a grapefruit spoon than ever deal with those idiots again.