Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/10/2026 19:00

February 10: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelTin7012 Michael Tin (@MichaelTin7012) reported

    @TELUSsupport Is Telus voicemail business line not working?

  • lasportspage Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

  • papiwilldoya FourFiveSix (@papiwilldoya) reported

    Why Telus give me 15 gigs of extra data then text me I’m over my data lmao wtf.

  • Xanth18 Xanth (@Xanth18) reported

    @MobileSyrup Good! **** bell, **** Rogers, **** Telus. They're all scum who should be broken up. They're too big.

  • YankeeCanuck YankeeCanuck 🐧 (@YankeeCanuck) reported

    @scatteredmom @TELUS I'm not sure there's anything about it that qualifies as support. If it gets too stupid, tag me. I'll check & see if I still have the email for the escalation "specialist" I ended up with after all sorts of hassle.

  • DanielS35937436 Daniel Sullivan (@DanielS35937436) reported

    Hey @TELUS wake ******** up, 78 minutes holding for support.

  • pjdugue Pat (@pjdugue) reported

    @TELUSsupport I've already talked with Telus support and they ran me through a bunch of troubleshooting steps at the end of that it seems to be that the problem is with one plus or an update that applied. At this point I don't know that it's a Telus problem.

  • wheelerreborn Wheelerreborn♿ (@wheelerreborn) reported

    @reikokoyama79 @CCI_Wireless @Xplornet You try the telus hub internet or whatever they call it? My cousin has it at his acreage & his parents at the farm and they actually have less problems then I do with shaw high-speed in the city.

  • GingerKoz Virginia K (@GingerKoz) reported

    @Freddi @TELUS Have you ever driven through Clearview and noticed that there is basically zero connectivity to Telus LTE? I lose Wifi connectivity at home in Deerpark for a few hours almost every day! Terrible service!

  • georgecookie Gal (@georgecookie) reported

    @telus. 1 hour and 6 minutes wait. This was the second call to you today. Never did get resolution in the first call or from virtual assistant which you tout as so wonderful!