Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 05/14/2025 19:45

May 14: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_j_h Alex 🐧 (he/him) (@alex_j_h) reported

    @GWPattie @doctorow @JimmieB45 Apparently the CEO of Telus has a cabin in Desolation Sound, so the service there is great!

  • racing_flamingo db (@racing_flamingo) reported

    @koodo the #koodoAssist function on your website is completely ******* useless, that's some #Telus level customer service from the 90's. I guess you're just relying on the fact that Rogers will always suck harder than you do.

  • ScottBeazley Scott Creasie (@ScottBeazley) reported

    @TELUSsupport @TELUS received despicable customer service this past week. 15+ years with Telus and I will never again renew another contract or continue to be a customer.

  • funnyonceaday Mike Wood (@funnyonceaday) reported

    @Tori_TLCR The best part will be in three days, when some salesdink calls on your new Bell or Telus phone, to offer you a deal. You get to say "no! Never coming back! Why!? I'll tell you why -- SPITE!"

  • RedeemerBlood Alexander Scott (@RedeemerBlood) reported

    @TELUSsupport Why is @Telus throttling my hub internet speed on YouTube? It never goes above 3mb/s making it impossible to even watch a 1080p video. Every other streaming service works fine. YouTube works fine on my laptop on my work Wifi so what is the deal?

  • donfazool El Capitan 🔴🥦 (@donfazool) reported

    @DhallaRahim You use Kroll? I had to support than bloody app for 5 years. Man was that ever some junk. It got even worse when Telus bought them.

  • GRothnie Gray Rothnie (@GRothnie) reported

    @BCTodayOfficial Why is Telus taking over healthcare? Is a bloated bureaucracy from an outdated technology too big to fail? Too connected to fail? If we are going private healthcare, shouldn't we start fresh? What's the story @VaughnPalmer ?

  • ShansAshley Igbo and Shansdoe (@ShansAshley) reported

    @khalnero @TELUS My UK chip will have to serve me when they cut my service because AINT NO FUKN WAY

  • TheYetiKnowswhy Canada has fallen (@TheYetiKnowswhy) reported

    What I want to know is how by buying info off telus mobility would give you location daat for everyone when your carrier might not use that network and tower near you be a bell tower who BTW is only one with no China spy stuff I am aware of anything rogers get rid of fido, chatr

  • ChrisShaddock ChrisShaddock (@ChrisShaddock) reported

    I just got my 8th scam call of the day. If we can put people on the moon then I’m sure we can solve this problem. @telus just won’t. No money to be made maybe.