Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 03/27/2026 20:50

March 27: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thecrehunter The CRE Hunter (@thecrehunter) reported

    It is not a lot of money... but just can't take this kind of business practice @TELUS. Personal opinion this is very bad and unethical business practice.

  • shamesonovo shame (@shamesonovo) reported

    @n_orthside ionno about all that bro telus hold me down

  • Artman101a X #LetsGoOilers ( ART ) (@Artman101a) reported

    @Rj_InCan_AB I had the exact thing happen to me.. I shut off my Telus box and powered down tv ... waited 30 seconds and bam it reset everything including the tv..

  • AngusMowat Angus Mowat (@AngusMowat) reported

    I went over my data cap and even with 5 bars of 5g internet I can't play a game of chess. Canadian cell phone plans are garbage @telus

  • MzDevine_ Daphne Devine (@MzDevine_) reported

    Be aware, when hooking up internet service through the smaller companies in YYC, they are RELIANT on @ShawInfo or @TELUS to hook you up. Today is officially 2 weeks I've been waiting for internet access in downtown YY, as @shaw.ca refuses to respond to teksavy's escalationS 🤨

  • Jake1932 Beth Shaw (@Jake1932) reported

    @TELUSsupport how many calls do you need to make to Telus to arrange for an installation? We called and have now been waiting 3 weeks…literally! Not impressed with your service.

  • albertagirl635 Sassy, classy, and little bad-assy (@albertagirl635) reported

    @Martyupnorth_2 @campyottawa The Bay did that ohh did not work so well for them. Telus did that haven’t spoken to anyone overseas lately- I guess that’s not working for the either

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Holy **** @Telus can I just load one 20 second video? I'm sick of paying top dollar for this ****** service!

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    @TELUS people should be very careful when they cancel their contract with Telus because 9yrs ago i cancelled my contract with them and I just found out Telus took me to collections over $21.50 9yrs ago and I just found out through Metcredit today, never got email 4 9yrs about it

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    Company. 9yrs never got email from telus what a joke, after 9yrs now this collection company want $190.37 which I don’t mind paying but surprise how telus can ruin my credit over $21.50 wow