Telus Outage Report in Donnacona, Capitale-Nationale, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Robinson
(@annallea_) reported
We can’t live in remote communities and utilize the Bring It Back program with Telus. They’ll tell you that you need to be patient with Canada Post delays and then turn around and ding you bc of it, give you no real help and then won’t send the phone back. @TELUSsupport
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Central Health
(@CentralHealthNL) reported
We understand there are currently issues with some cell phone service in the province. We understand that people trying to call our facilities using cell phones on the Telus or Koodo network are having difficulties with calls getting dropped.
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Gramma Jackie🐬🐺🦅🌲
(@OrcaBC101) reported
@SoniaFurstenau @adriandix And what happens when these virtual clinics get hacked. If you recall Alberta had an issue with Telus being hacked. But little was sad about it. How would you like someone viewing your very personal & sensitive video appointment online and sharing it?
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Vl_deadline
(@Vl_deadline) reported
@TELUS @FriendlyFuture @redcrosscanada Your a **** *** company who doesn’t give a **** all your workers are retarded your internet is **** I’m supposed to have 170mb download and 150 upload speed and I don’t get either
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Sonja Boon
(@storied_selves) reported
@jnp709 Telus internet is fine but phones are a mess at the moment. Went down last night sometime.
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Shane
(@BShane555) reported
@Teri4112 @WatsonWork1 @ScharleyTina Maybe Dix or someone he knows owns shares in Telus… Telus holds so much data on people with all the services they have, how much of that data do they sell w/o customer knowledge? Telus health is clear they de-identify health data for business opportunities.
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Boomerz76
(@boomerz76) reported
@RogersHelps Clearly you didn’t read the fact that @Telus offers this, that to me is helping stop it. What are you all doing to help? Besides giving me time wasting information or a new phone number?
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VanIsleDave 💫
(@sooketvvitter) reported
@SocMedGirlyyj @TELUS @TELUSsupport wow never heard that before. Sounds like Telus has changed. I always thought it strange that a communications provider didn't communicate with customers.
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Just Jeff
(@BMovieShelf) reported
@TELUS @TELUSsupport Are you guys having service issues in St. John’s, NL right now? I keep getting ‘Called Failed’ when I try to call anyone
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Daryl Derksen
(@Digital__Loop) reported
@MKBHD idea for a few different episodes... Cell phones specifically for each country. Or global phones that work or don't work in different countries. Canadian here and it's hard as heck to find a global phone to use on the Telus network that isn't financed through them.!