Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 01/13/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 5L4P57R4 Scott L (@5L4P57R4) reported

    @LindsayTedds @tammyschirle How is the network? I lasted on Wind for 3 months before switching to Telus in 2016, coverage & quality was not good enough for work

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I did not believe my brother when he was complaining about the ****** *** network service he gets from Telus until I moved back here and now I see how literally my Internet is so slow everywhere I go I need to can Telus ASAP so many issues

  • cooleen1977 Colleen Gray (@cooleen1977) reported

    @DanAlbas @merry123459 Switching from telus to Shaw, it has gone down far more than 25%

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport I've been trying for 45 minutes to get help from Telus.

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    I am beyond frustrated. Customer service has been terrible. There is no urgency or care. How can a company who specializes in internet services not be able to hook up internet? Would love to hear from you @TELUS

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @bushcrafter79 Hahaha! Went down? It went up FFS. Telus just out of the blue tacked on another $5.00 because they can. Same phone, no contract, they just felt like stealing more money.

  • MrBrentRogers Brent Rogers 🇨🇦 (@MrBrentRogers) reported

    @Crackmacs If you have more services with Telus your bill goes down. Cell, TV, Internet, security bundles can be very reasonable.

  • rxginny Ginny Cummings (@rxginny) reported

    @Crackmacs Agree seems sketchy. I’m on Telus with an employee purchase plan and phone paying almost $90 a month (about 50% of that for service and 50% paying for the phone over 2 yrs)

  • cakeis_not_alie Trevor Pott(); (@cakeis_not_alie) reported

    @virtualizecr @TELUS It's not that Starlink is the best way to solve the problem. It's literally the stupidest, most unbelievably wasteful approach to the problem. But it's also literally the only hope most of us have, because companies like @Telus won't connect us, no matter how much we pay.

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUSsupport Again, there’s nothing more I can share. I received two calls from Telus marketers. I politely deny their offer, and they hang up before I finish speaking. Nothing to do with my account.