Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 03/25/2026 06:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gaganps gagansarw (@gaganps) reported

    @TELUSsupport waiting since 5days to hear back from Telus about exchanging my defective phone that was sent to me. Spent over 4.5hrs total time on the phone waiting for the agents with no solution. So frustrating to not have a working phone even when it’s fully paid. #badservice

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • itsyaboimaxoo itsyaboimaxoo 🦆 (@itsyaboimaxoo) reported

    @SimTess @TELUS FYI Telus have turned off their 2G network, meaning that all of their towers have 3G already. Not sure about that, but I think the major part (if not all of them) also have LTE

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    They've gone as far as to say "you can go file a complaint to the BBB if you aren't happy and we will tell them the same thing. It isn't our problem if we choose not to support a phone. It's our choice to make." OnePlus has basically said they aren't paying Telus so no support.

  • SHUGERRUSH57 michael⚡️ (@SHUGERRUSH57) reported

    @riceeeeeeee_ @tldtoday It’s literally Rogers, Telus, and Bell screwing over all of Canada. There’s a monopoly on it and that’s why you have this mess, if the gov won’t step in and actually do something we’ll be stuck with this crap for a long time

  • canoeheads Canoeheads™️ (@canoeheads) reported

    @telus my home office phone line is still not working! Third time in three months The original technician said there were problems with the cabling although he managed to find a good pair to hook up our phone. This is not acceptable I am a summer business and I have no phone

  • Gbert306 DEREK G (@Gbert306) reported

    Well less than a week with my S21 Ultra 5G and the phone is a dud, I talked with Telus tech support on why my brand new phone wasn't receiving proper network speeds, they did everything they could, time to replace phone! It happens I guess. @SamsungMobile @TELUSsupport

  • KerryAtkinson2 Kerry Atkinson (@KerryAtkinson2) reported

    @DrJayDrNo @AMAcommunity I think Telus has/had a service. It used to be $5/month on my cell phone bill.....I think. Probably whatever Marque your car is will have a service too.

  • SatpatiShankar shankar satpati (@SatpatiShankar) reported

    P335/408 @TELUS *Iran fired Rocket & threatened to fire rockets on Israel & has intention to mount a nuclear attack on Israel thus Iran is irresponsible nation. Nuclear Weapons are for deterrence &not for attack. Iran will create more problems for world if Posses Nuclear Weapons.

  • lolchristiannn chris (@lolchristiannn) reported

    @wsgRuin @teluwyd @BligzTv_ telus black and it’s a console com i don’t think he gives a **** 😭 0 earned shitters