Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 01/26/2026 19:15

January 26: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LeonardSumner Leonard Sumner (@LeonardSumner) reported

    telus down in winnipeg, days after i switched to them. lol

  • highkey_harleyq Alex Baily (@highkey_harleyq) reported

    Well in the past 48 hours Facebook, Instagram and WhatsApp were down, twitch had a leak, Telus phone service is down, and they found the zodiac killer. What ********

  • ferg_thomas Living the Dream in 1:64 scale (@ferg_thomas) reported

    @chaysecarr @TELUS Lost all service on Telus for an hour or two this afternoon

  • standupguy Jason || he/him (@standupguy) reported

    My cellphone service is down and because of it not only did I have to open my laptop for the first time in 3 years to tweet this, it also caused me to accidentally make eye contact with another human being for the first time in 7. #telus #telusdown

  • KiannaBanana ArrozConPollo 🏳️‍🌈❤️‍🩹 (@KiannaBanana) reported

    I just heard #twitter was hacked briefly today? and my phone service provider is down #Telus wtf is going on

  • NateBrown416 Nate Brown (@NateBrown416) reported

    @Varel191 @TELUS Same issue here

  • RhyllaW Rhylla Weir (@RhyllaW) reported

    Facebook and Instagram not working on Monday. Twitch has a major data breach Tuesday night. And then Telus has issues and my service doesn’t work Wednesday. **** man

  • mattroberts2010 💎🙌 Matt Roberts ☘️🚀 (@mattroberts2010) reported

    @TELUSsupport we were just getting used to our new Telus phones not working outside of the city but now they aren’t working in the city either. Maybe it’s time to go back to Rogers and help them pay Robbie Ray #telusoutage #WeAreBlueJays

  • Mr_Lotala GT (@Mr_Lotala) reported

    Telus is down ?

  • cruwysr Ryan (@cruwysr) reported

    @_ghostal @TELUSsupport I agree with you. I was a happy Telus customer for over 20 years, started when they were Clearnet. I only switched because Rogers offered me a significantly better deal and Telus wouldn’t match it.