Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 01/29/2026 19:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kiaora24 bren (@kiaora24) reported

    9 am to 11 am.. that was the frame time that Telus was suppose to come and install this Pure-Fibre Upgrade. So far, not impressed by this service as no one has come .. 2 hours late!! Thinking of changing carriers now. Which would one recommend please?

  • madmack_ Mack ⚜ (@madmack_) reported

    On the phone with telus support, Gary, would you please open the door, they have asked you so many times.

  • kelsithecreator ʚ kelsi ɞ (@kelsithecreator) reported

    telus has to be the worst ******* internet provider ever. **** is powered by a singular hamster running on a wheel i swear to god

  • nasseraguiar Pedro Paulo (@nasseraguiar) reported

    @TELUS @TELUSsupport I'm gonna ******* sue you for charges that are not mine!! Stupid company!!

  • homesweetciara Ciara Curvey (@homesweetciara) reported

    @TELUSsupport Sure did! They even made things worse! Now we have no wifi service in our bathroom, and bedroom due to modem factory reset. I am now waiting until Friday for a technician, and as a cam girl have lost my ability to create in over 75% of my 640sqft apartment. Classic Telus!

  • CanadianScrooge 🇨🇦Sheri🏳️‍🌈 (@CanadianScrooge) reported

    @HammerwithaK I have a big metal box courtesy of Telus on the side of the house down at the bottom.

  • OilCityDynasty 🇺🇦 Династія нафтових міст (@OilCityDynasty) reported

    @briangm11 @ConsumerSOS @SunwingVacay Almost as bad of a company as Telus. My advice to anyone, avoid Sunwing at all costs.

  • kiaora24 bren (@kiaora24) reported

    @Telus was suppose to come to upgrade my service to TELUS Pure-fibre between 9am-11am. So far a technician has not arrived. 3 3 1/2 hours wait time. Not impressed Telus!! Faithful and loyal customer for many years.

  • TheFunnyRabbot The Baron (@TheFunnyRabbot) reported

    @lilmisscream I need to call out Telus for a moment. Why would they shut your WiFi down for a day before they close? Wouldn't they have to wait before doing that?

  • BShane555 Shane (@BShane555) reported

    @scampden @3rdandOak @snufflewort What incentives is Telus offering? Employee stock purchase plan to create a monopoly? Poor management of healthcare & maybe intentionally not solving interoperability left the door open for Telus. Restrictions required on who can hold shares for co’s providing insured services.