Telus Outage Report in Donnacona, Capitale-Nationale, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Patrick
(@tracy_patrick88) reported
@djdevo79 @BellMediaPR @TELUS Oh right!!? They pretend they are helping, then lay off a **** ton of staff. Completely unacceptable
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bryson
(@Bryson_M) reported
@ellenroseman @peternowak Foreign players can come into and start from scratch with new infrastructure, but they can’t buy a majority controlling stake in the huge players like Telus or Rogers. Issue: building a new network is a waste of time as we already have a perfectly good urban network we can share
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Just Ed
(@edrick_dg) reported
@amandagagelonia I think it comes down to customer service. In my experience, Telus was better
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Candi
(@Candice65955386) reported
Hey @TELUSsupport @TELUS do you guys usually have issues with wifi speeds in apartment and condos. I had shaw and my old place no issues but moved to a place with telus and nothing but issues
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Richard Lambert
(@richard95559731) reported
@TELUSsupport @TELUS do you have a bulk complaint line? it would be more efficient if I could complain about all your services at one number
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1979SportsBarAndGrill
(@1979Taphouse) reported
Hey @telus we are really struggling to get our service back up and running. Please do your part in supporting small businesses that have been significantly impacted by this pandemic and don’t make it SO hard to continue our service. We are scheduled to open today and have no 1/
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Warrior Of Truth
(@DPocroianu) reported
Telus CEO Threatens to Cut $1 Billion in Investments, 5000 Jobs if CRTC Imposes MVNOs (mobile virtual network operators. Telecom companies threatening govnmt & they get rewarded w 35.5 million dollars handout in pandemic
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1979SportsBarAndGrill
(@1979Taphouse) reported
TV services, and we are a sports bar. Please fix this and get the attention of your managers as this is completely unacceptable @telus
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Haley
(@hales0104) reported
@TELUS Have been on hold on the phone for over an hour. No TV or internet for 2 days, 2 techs have been out, today’s tech said the problem was resolved. Not resolved at all, still no TV or wifi. It’s -30 so we can’t go outside, a pandemic so we can’t go anywhere, fix this ASAP.
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Bill Huan
(@bill_huan) reported
@quinnsedgework I just got off a 1:30h call with Telus trying to fix this lol I’m freaking out