Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/07/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaudiaBDesigns Claudia B (@ClaudiaBDesigns) reported

    @TELUS @TELUSsupport is service down south of Calgary too. Sort it out!!!

  • VE7ZBG Brandon Gowdridge 🇨🇦 (@VE7ZBG) reported

    @TELUSsupport Thank you for the quick resolution. I was trying to check something on my phone while at work, without wi-fi access... I don't think it was just Telus, as no networks were showing LTE available, only 3G, which also wouldn't connect.

  • RealisticSter Sterling Mitchell (@RealisticSter) reported

    @chinookag @TELUS Time to try Starlink? Entry cost is high but, so far, reviews are pretty stellar. 150 Mbps seems widely reported. If it works for you then you could use a VoIP service to carry your phone lines as well.

  • SpookyC33695570 SpookyCat (@SpookyC33695570) reported

    @TELUS Hey, what's going on with you guys? Is this an outage, concerned because I can't use phone for work...?

  • vfxdee Dee (@vfxdee) reported

    @kateesackhoff At least you're not with Telus up in Canada. Their horrible customer service is legendary up here.

  • Andrew_Livi Andrew Livingstone (@Andrew_Livi) reported

    @moirarvane @MakingLaurie I've had Telus for 2.5 years, and I've never had an outage, and only have had to reset my modem maybe twice? Top notch service.

  • SarahRyanYEG Sarah Ryan (@SarahRyanYEG) reported

    @JustJayed @LorraineHjalte @TELUS Mine went down in #yeg too, I just restarted my phone and it came back online.

  • danieguenter Danie Guenter (@danieguenter) reported

    @PublicMobile after today's Telus outage I am getting hammered with spam calls.

  • biggbusdriver Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • CroftRene Rene Croft (Czerwinski) (@CroftRene) reported

    @TELUS live chatted with TELUS Mobility today for over an hour, first thing he says is give me a number that I can call you back if disconnected. Well thanks Richard chat stream goes down, no call back😡