Telus Outage Report in Donnacona, Capitale-Nationale, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ramin Bourne
(@raminbourne) reported
@peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!
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Sharpie
(@Sharpie780) reported
5 - Tell me that nothing is applicable from old security system and that I have to buy new cameras to use the 3 year plan I signed up for 6 - Make me buy new cameras 7 - Wifi at the new house is garbage the entire time @TELUS @TELUSsupport (2/x)
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Jada D
(@thordora) reported
@Elorajade @TELUS Yeah ..at the same time moving to Rogers is the same price as Telus - and we had a 30% discount with Telus. Issue here is they rent from bell who has completely oversold their service...Rogers usually works at least :p
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Charles Carscadden
(@CharlesCarscad4) reported
@TELUS No longer happy with Telus anymore they couldn't keep their word about contacting me over the phone before they decided to suspend my account even though I had a arrangement on file till the 13th I will be going to Comwave for cable service
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Shaimaa Mouftah
(@Shimoofekry) reported
@TELUS worst network and prepaid plans ever! Don’t ever chose them!
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David Schreck
(@StrategicThghts) reported
@peachfoxglove @TELUSsupport Fixed it, problem on my end, no fault of #Telus.
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Spaghetti Harvest
(@Elorajade) reported
@thordora @TELUS I feel like they are all the same. We are moving from Shaw to Telus as I cannot get consistent cell service where I live. Plus we are cutting the cable cord.
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Donald Willick
(@DonaldWillick) reported
@iPhoneinCanada I purchase my iPhones from the u.s. market. With the new eSIM on these phones will it connect to my Telus network when I get it back to Canada?
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Jada D
(@thordora) reported
4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.
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DR
(@davidrankin) reported
@TELUSsupport Hi! My cellphone data is down in LaSalle, Quebec. I have two TELUS lines on different accoutns and they both have no cell reception at all. I tried rebooting but nothing. Been about 90 minutes now and still not back up...