Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/03/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SgtFidget Sgt Fidget (@SgtFidget) reported

    @TELUSsupport I have been having internet issues the past few days. My internet was supposed to be monitored by a Telus agent yesterday and I was to receive a scheduled phone call at 11 AM today. I have not received the call

  • iRiskpvp iRisk (@iRiskpvp) reported

    @danysannn @TELUS It's because the node in the area is weak. Let's say it can handle 100mbps upload, but it sells 150mbps upload to it's customers, if that 100mbps upload cap is hit, it'll throttle everyone down to a point where the node can handle it, but it'll be unstable.

  • kilograeme Graeme Matichuk (@kilograeme) reported

    I spoke with a rep from @Rogers Customer **Retention** Services today who was rude, laughed & treated me like I was dumb, & at one point said, “I let you talk, now it’s your turn to let me talk.” I’ve been with Rogers for 13 yrs with MANY issues. Switching to @TELUS this week 👋

  • ratundala John Ratundala (@ratundala) reported

    @TELUS Red Deer: Timberstone and Clearview. Can barely make a call. Would like coverage over a faster signal that won’t inprove amything in those areas.

  • Candy_CA34 Candy (@Candy_CA34) reported

    @TELUS @TELUSsupport you are literal ******* dog ****

  • AmeliasBrain Amelia Bellamy-Royds (@AmeliasBrain) reported

    Because I can absolutely guarantee that if you make it hard to cancel, that customer will do everything they can to never, ever re-subscribe. Like seriously. The #1 reason I'm with Telus is because Shaw completely bungled an account cancelation when I moved nine years ago.

  • aadityau33 ADI (@aadityau33) reported

    @TELUS why your cellular data so slow

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • DigitalBork bork (@DigitalBork) reported

    @TELUSsupport why do I suddenly need to pay $1400 for a phone when I had it zero down a week ago? I just rejoined Telus and I think this will be the fastest I ever leave.

  • lynnham40748399 lynn (@lynnham40748399) reported

    @TELUSsupport is Telus optics tv down? Sry bc