Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/26/2026 08:35

February 26: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wdbowkett Wendy Bowkett (@wdbowkett) reported

    @Ron_Slattery @CharlesBodi @BC_Housing I suspect that Telus provided funding for this project. May be a bit conspiratorial, but also makes sense given the Mayor's unmitigated support for the proposed Ocean cheese grater colossus on Douglas + Aryze's connection to that project.

  • Inna_Cents_Sims Inna Cents 🌙 (@Inna_Cents_Sims) reported

    // my internet is paiiinnnnfully slow today. Telus I am no longer asking for faster internet, I'm demanding it 🔫

  • IRPlawyer Kyla Lee, B.A., J.D. (@IRPlawyer) reported

    @gharper1969 My TV has been broken for six months and I need Telus to come in. I’ve deliberately held off on calling.

  • E_M_Rosina The6 (@E_M_Rosina) reported

    @Rogers Ever since the name for Skydome was changed and the honour of the naming was taken from a citizen of Toronto, @Rogers can go **** themselves. I will cancel my Shaw and go Telus. Google Roger's and negative option billing. Worst thing for thing for consumers is this merger!!!

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    hello coffee and stuff hello @telus @TELUSsupport Thanks for the 6:15 am spam wake up call from 819-697-3658 (and the day before call from 3657) about bank credit card charges... when are you going to fix your ****? When the future becomes friendly?

  • NariahTommy Nariah Tommy (@NariahTommy) reported

    @toque_luver Noooo Telus all the way. Their at home wifi sucks tho.

  • masonhastie № (@masonhastie) reported

    @karenyyc1 @ServiceCanada_E I know that Telus has a service where callers need t type a number before their call connects. Not sure if any other providers have similar.

  • tepuuma Teemu Puumalainen (@tepuuma) reported

    @jeffcomeau @exodus_io @TELUS ****... sorry for you mate! Is there another cases, or does it seem to be only you?

  • AnitaEggink Anita Eggink (@AnitaEggink) reported

    @ctvedmonton We are in the same boat and I am even right in the City of Camrose. Telus is telling me it is overuse on my end but even with only 1 device connected, we are having trouble. I agree - in this day and age, unacceptable.

  • kevmennie kevin mennie (@kevmennie) reported

    @ctvedmonton I ordered Starlink. I can’t wait for the day I can Telus to shove it. Top dollar for poor service. Their explanation... “that’s just the way it is”.