Telus Outage Report in Donnacona, Capitale-Nationale, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly B
(@mediabead) reported
Hey @telus why is it when there is a power outage in my area and I turn off Wifi on apple I still have no network from you??? But my partner on Samsung does?
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jay !!
(@tinycatfriend) reported
@LilHurricaneo have you heard of telus's internet for good program? it's amazing, i have unlimited internet for $20 a month. theres a slower $10 plan too! i'm pretty sure even the number you call is specifically for it bc they didn't try to sell me other **** either!
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MandoBear - Stop Delaying the CDB
(@Ursinos) reported
@RogersMobileCa @TELUS @Bell WHY is there no service in the TTC subways? Why are you contributing to the dangerous situation by not giving your customers means to call for help?
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missac
(@missanniecc) reported
@RogersHelps I’m in Richmond Hill and my Rogers internet has been out for 8+ hours. I’ve had to work from my Telus hotspot. What is going on? Rogers, address this issue!
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Big𝕊𝕂𝕐🍥
(@CanuckSyko) reported
@BigNasty6oh4 Been a loyal Telus customer for years, they are great. But yeah, ask Shaw retention first, they probably give you a discount
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Paul Barraclough
(@paul_wb_wtf) reported
@TommyMofo19 @BigNasty6oh4 I prefer Shaw (now Rogers) but when I movies in with my wife in delta, Shaw wasn’t an option. TELUS isn’t terrible but I do find that I need to unplug by router/PVR about once every couple of months.
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Karchwurst
(@Karchy0) reported
@telusmobility you may have the worst customer service in the industry…I’ve been on and off hold for the past 2 hours and still can’t get this issue resolved…at least Telus “Cares about me” *cue the Muzak*
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Mango Tango Official
(@UnboxedCrayon) reported
@BigNasty6oh4 I used to despise the Telus hardware (was like glitchy streaming at times), and the fact they lack an open wifi network. Be careful with the pricing, a buddy switched as it was half the price then he found out he was missing more than half his channels and the price increased.
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SamanthaDee
(@_Samantha__Dee) reported
@TELUS I am VERY frustrated with this as my income is dependant on my internet working. It’s bad enough that I pay a very high premium for a service that already isn’t what it promises to be.
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SamanthaDee
(@_Samantha__Dee) reported
@TELUS I’ve also called tech support 3 times and I’m currently being told that I need to wait for someone that I talked to yesterday the contact me to set up a technician to come. He was supposed to call me last night (the booking was down), I have yet to hear from this person.