Telus Outage Report in Donnacona, Capitale-Nationale, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bethke
(@Bethkem) reported
@DrVivianS I used 1-833-943-3900. 68 minutes on hold with horrible sax music. Got appts for my wife and I on same day within 30 min of each other. Treat these people nice. This is not Bell, Rogers, or Telus helpline. They didn't create the #ClusterFord. They just work in it.
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mediar
(@mediarz) reported
@OlefinTheHusky Is the issue the service up to the building or within the building? I had issues with Telus and not being able to get their high-speed service here because the wiring in the building is too old.
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Denise L
(@DeniseL74559178) reported
@Peter_Muscat Lol I'm here from Telus for a friend cause his Rogers won't allow chat texts so I came to look to see if anyone else was having problems lol
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JonWongYYC
(@JonWongYYC) reported
@TELUS is your network down again? My internet is not working...again.
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Mariette Donaldi
(@DonaldiMariette) reported
@VancityReynolds @Mintmobile @peternowak I asked him already! There's a certain ex-Rogers/ex-Telus CEO that could probably help on this! Canadians will support a Ryan Reynolds' company and we're tired of paying outrageous cell costs!
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OverPatriarchy 🌈☘️ 🇵🇸
(@OverPatriarchy) reported
All I want for Christmas this year is for the Telcos to shut down the scam calls..@Bell @TELUS @Rogers #CRTC .. Why answer the phone anymore.. #copycatnumbers #USPhonebanks
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Rob Somerville
(@RobSomerville1) reported
@Stirlingweim . @TELUS makes a lot of money. Part of their business model seems to be offer poor service. Their division, Telus Agriculture, seems to want to be an invisible owner. In the background. No doubt for good reason.
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AMIR TANOLI
(@7an0l1) reported
@TELUS @TELUSsupport Telus told me the line I activated on Black Friday was a fraud and they refused to port number over. so I went ahead and canceled all 5 lines + 1 new line + home services for $750/month. 8 years of service and get treated like this.
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GO TO THE YOUTUBE
(@brookekell) reported
@JuhstinFx I wish we got paid. I work for Telus but I’m remote so I don’t even think we’re required. Most people have said it’s like 12-18 hours of feeling like **** and then back to normal. My first two were Pfizer and booster is Moderna so we’ll see how it goes
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Bob Cotter
(@gibsonsgolfer) reported
@LizaYuzda @JanetBrown980 I finally gave up and have begun using the Telus call control feature that is free. It took a bit of tech support from them to get in in place for our account. But, so far no more of these annoying daily calls.