Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 02/20/2026 11:00

February 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • boscodrake Sean Drake (@boscodrake) reported

    @TELUS Can someone tell me the number to call and the extension to change my address with you guys and find out my password and login information

  • Lidsville Lindsay Brown (@Lidsville) reported

    @jaclynmacrae In terms of general pushback against the BC govt's poor & inequitable pandemic mgmt, BCGEU have been pretty weak. They're denying the Telus rumour, but in v general terms. Seems other unions may be dealing w Telus right now but in this current round of negotiations BCGEU is not?

  • Brad604 Brad Atchison (@Brad604) reported from New Westminster, British Columbia

    Anyone else having Koodo/Telus issues right now?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @TELUS @TELUSsupport can you get someone to phone my Dad to explain how to get his TV working with his remote? He’s old and cannot figure it out and we cannot help him as we do not have or understand Optik TV

  • K_Somaratne kamil is still working on his summer *** (@K_Somaratne) reported from West End, British Columbia

    @sammymarie Also looking to switch! I was with Telus and my bill went from $65 to $145 after the two yr contract ended. I called them and maanged to get it down to $108 but going to call again and see if I can get it down lower

  • BuckleBrad B (@BuckleBrad) reported

    Hey @telus your a joke ofer 24 hours no services and you still can’t figure it out even after a phone call telling me it’s fixed and it’s not. I should have never left shaw

  • mona05014088 mona (@mona05014088) reported

    Don't rant Telus cable because they put the same movie every day over and over again very bad everyday it is the same things never change

  • RyanVoutilainen Ryan Voutilainen 🇨🇦🇫🇮🇺🇦 (@RyanVoutilainen) reported

    @Brad604 No issues for me with Telus

  • Scottmg4 Scottmg (@Scottmg4) reported

    @TELUSsupport Is the Telus Outage for Edmonton all of edmonton? Or just the core of it? I’m in the south end. I’m also wondering is it possible that telus would route me to shaw Wi-Fi for a bit? I was running Speedtest and some stuff. Told me my ISP was Shaw and IP was in BC..

  • XynnMaster XynnMaster (@XynnMaster) reported

    @TELUS why do u need this for a customer support thing that has nothing to do with my account