Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 12/07/2025 00:55

December 07: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCampinCDN MrCampinCanadian (@MrCampinCDN) reported

    I hate you guys so much, you're the worst bank ever. Your customer service is so ****** you make Telus look great and that's saying something because Telus is complete CHEEKS.

  • JohannBoucher Johanne Boucher (@JohannBoucher) reported

    Hey @TELUS - very dissatisfied w/ you adding credit card fees to monthly payments. And super annoyed by your cold promo calls from people I can’t hear well or understand. This is how you treat a loyal customer? Sheesh. [Your @TELUSsupport service is great though, keep that up.]

  • LotL20 LotL (@LotL20) reported

    @TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠

  • VancouverExpat مغترب (@VancouverExpat) reported

    @MarketManiaCa 2hours for Telus and callback service doesn’t work

  • fekkledfudge dr jess watkin (@fekkledfudge) reported

    @lauushow @TELUSsupport @TELUS artists like Bruce Springsteen and other huge touring artists have developed fan-focuses systems to try to dismantle the fuckery of ticketmaster, so it is possible to actually do work to support your fans than make it harder, but I wonder if he has certain (male) privileges...

  • mel_farenzena Mel Farenzena (@mel_farenzena) reported

    Not only do we have @cibc stealing money, we jow@have @TELUS refusing to fix an error on their end about top ups.

  • vancity_bearjew M453 🇨🇦 (@vancity_bearjew) reported

    **** @TELUS 2 hour wait time so far for customer service 😴😴

  • ruggedbroad Rugged Broad (@ruggedbroad) reported

    So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?

  • Tony09080625 Tony (@Tony09080625) reported

    @koodo my phone number was ported from @TELUS but i'm not getting service

  • rcastley Ryan Castley (@rcastley) reported

    @TELUSsupport Hey Telus, I really appreciate being on hold for 35 minutes before my call is dropped without talking to anyone. You're overcharging me for a service I'm not even using and I can't reach anyone to change that. This is NOT customer support.