Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 12/13/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    Dear @TELUS, today construction equipment damaged power, Telus, and Shaw cables in the Malmo Plains neighbourhood in south Edmonton. I called Telus and have an appointment to fix the service to my house in 3 days time.

  • ofrancishanna Owen Francis (@ofrancishanna) reported

    @NETAGOwireless Sounds like Axia support dept is now fully integrated with Telus!

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    Hey @TELUS @TELUSsupport @TELUS_Ag are you having some sort of major issues in Central Alberta for last week or so? Usually our super expensive Smart hub is slow but lately it's plain super pathetic. Need to be way better, way better

  • Cheryl074 Cheryl Gosché (@Cheryl074) reported

    @margih99 @SLShockeyfan Rats! I had big issues with Shaw a few years back during Oilers playoffs so I did the switch to Telus. sorry you're missing out :(

  • jkmnew jacob new (@jkmnew) reported

    @Conditional1st Watching on Telus Optik. Definitely some intermittent problems on the national broadcast.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUS A 3 day wait is fine for me as I have a cell phone but there are seniors in the neighbourhood without that luxury. Is it really OK to leave people without 911 service for that long?

  • CallOnIceStands Jocelyn (@CallOnIceStands) reported

    @DJRoss_72 It's down. But it's on NBC (135 Telus) if you have cable.

  • BSDShoes David (@BSDShoes) reported

    @TELUSsupport @TELUS my TV on demand is not working today, is there an outage? I'm in BC lower mainland.

  • Tehbigbear8 Barry Kachur (@Tehbigbear8) reported

    Anyone having issues with the Oilers game streaming on their site, it’s on TV on NBC, channel 135 on Telus at least! #LetsGoOilers. Maybe a little signal boost for everyone @OilersNation?

  • ADT ADT (@ADT) reported

    @scuba_jude @TELUS Could you assist with this customer concern?