Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 11/30/2025 17:25

November 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    38.I have been a Telus customer for a long time, but don’t wish to proceed into the new digitally connected (hah), location-independent world with a partner at my side that’s still using tin cans and string to conduct their business.

  • wmcbeath William McBeath (@wmcbeath) reported

    @TristinHopper You guys don't have the TELUS health service?

  • BCBoisvert Brian (@BCBoisvert) reported

    @telus users beware Telus added a product TELUS Online Security - Standard with out my permission and have charged me 2 months for a service I never wanted. Review your bills to see if you are being charged for this. Going to be demanding a credit for every month they billed for

  • Joe_King558 Homie🇨🇦 (@Joe_King558) reported

    @ElMartinFlores2 @Jamesjo44370069 Ok, I was sure they just had to be informed, kinda like when you phone a corp. like Telus or something that says they use it to improve their customer service

  • JaiDjwa Jai Djwa (@JaiDjwa) reported

    @TELUSsupport Is the authentication server down? I can’t log into Sportsnet now as their integration with Telus seems to keep failing. Telus goes blank not sn.

  • otter_bean Sarah and sprouting (@otter_bean) reported

    Anyone else having Telus network issues?? I've had three calls go straight to voicemail while I still apparently had full bars, and just, GLACIALLY slow connection speeds

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport How many other customers are there who think that they have cancelled service and are still being charged by automatic bank payments. Good thing I cancelled auto payments or I would have been charged more money. What is going on at Telus? I am annoyed.

  • Josh_Hamelin Josh Hamelin (@Josh_Hamelin) reported

    Bye bye, @TELUS. So long to **** customer service and snarky telephone agents. 👋🏻 Switching to Shaw.

  • sunshinejennni jenni (@sunshinejennni) reported

    @JulieYAli @TELUS @TELUSsupport Telus is the absolute worst! I wish you luck!!

  • stickNblades Hockey Fan Dave (@stickNblades) reported

    @TELUS unfortunately, Telus has become a company with “VERY” poor customer service. They love to charge huge monthly fees but take no responsibility for their services when they don’t work. Even when they cause the problems themselves