Telus

Telus Outage Report in Donnacona, Capitale-Nationale, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Donnacona, Capitale-Nationale, Québec 01/23/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CarfreeHighway Captain Chaos (@CarfreeHighway) reported

    @TELUSsupport I guess CFL football 🏈 doesn’t deserve your Support Telus

  • kicknsass Quebec Do Us A Favor & Leave 🇨🇦 Take Trudeau 2 (@kicknsass) reported

    @jacobs_cda @sunlorrie I find that hard to believe. Health Link only says go to the hospital. They never arrange dr calls. Even telus health would not diagnose pink eye over the phone for us. Go to a Dr. Sorry don’t believe 811 did a zoom diagnosis.

  • KevinAl73763660 Kevin Allan (@KevinAl73763660) reported

    @CityNewsTO What a joke Canada is when it comes to choices bell rogers Telus all giving kiss *** money to them to make sure we don’t get any choices for are service

  • Ella_Henry Ella Henry (@Ella_Henry) reported

    I know we all like to complain about rogers after the outage, but my Telus phone consistently has a 15 min delay (texts, emergency alerts etc) regardless of location when compared to rogers.

  • indira2110 indira P (@indira2110) reported

    @RogersHelps didnt expect this again after major outage. What a joke of a company #rogersoutageagain #rogersoutage #rogersinternetoutage. Time to switch to other service providers in Toronto. @bell , @TELUS any offers for internet please. Ready to switch today.

  • SharcHart Steve Hart (@SharcHart) reported

    Anyone else having problems with annoying Telus salespersons at their door?

  • jawdys LOL (@jawdys) reported

    @telus @TELUSsupport good job on ripping your customers off that did not travel over a border but you charged roaming. saying its my fault I have my data roaming on, even tho I've never turned it on. for a big company, you think you could spare the $12 but guess not. bravo.

  • KellyBelleO Kelly Belle (@KellyBelleO) reported

    @TELUSsupport @TELUS @TELUSsupport I just spent time on the phone with 2 of your employees, James and Jose. These gentlemen provided me exceptional service, fixed my ongoing issues AND gave me a better deal on my bundle. Thanks to them for looking after existing customers & saving me $$$

  • jawdys LOL (@jawdys) reported

    @TELUS @TELUSsupport good job on ripping your customers off that did not travel over a boarder but you charged roaming. saying its my fault I have my data roaming on, even tho I've never turned it on. for a big company, you think you could spare the $12 but guess not. bravo.

  • stormmolly Helen Gale (@stormmolly) reported

    @CTVNews I am with Fido, would never go near bell if another outage would do without, Telus I am fine with.