Telus Outage Report in Donnacona, Capitale-Nationale, Québec
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Danni W
(@HiiipowerDanni) reported
@JustinTse @TELUS @NETGEAR DAMN
-
defaburneraccount
(@wnick220) reported
@rokuB4U @mcauleyn Telus owns public but they don't interfere, just provide the towers for service and it's crazy cheap.
-
Steve Elaschuk
(@TheRealElaschuk) reported
@StephenPunwasi I got an email from Telus telling me they were upping my bill next month by $5. I called to ask why and they said it was because of the new 5G network so I told them my old, non 5G phone didn’t give a **** so they’d better not raise my damn bill. They’re no longer upping my bill.
-
CannaBankCo-op
(@cannabankco_op) reported
@telus have customer loyalty contact me about a business phone plan
-
D McMillan🇨🇦🏴🏳️🌈
(@tduncanmcmillan) reported
@Shawhelp I have been fighting with you for reliable internet service for 14 mos. Unplugging the router is sent going to get it done. I'm paying you $120/mo for non answers to and internet so unreliable I can't teach my students.@telus fibre optic almost done in my neighborhood.
-
Jon
(@Jon01537027) reported
@Shawhelp all good @TELUS here I come. Enough time spent on the phone with support.
-
Municipal District of Lesser Slave River No. 124
(@RUGGEDandREAL) reported
UPDATE FROM TELUS // This activity has been completed successfully. Residents and businesses are thanked for their understanding. If you experience any problems with your service, please contact their Trouble Reporting Centre directly at 1-800-706-1745 (quote Advisory #1948167).
-
bren
(@kiaora24) reported
@TELUSsupport Not very happy with the customer service as no one has gotten back to me regarding me purchasing a new phone from work (EPP) I’m a long time customer thru Telus.
-
Trevor Pott(◢◤);
(@cakeis_not_alie) reported
In conclusion: **** Telus. They employ some of the smartest, kindest, most above-and-beyond people in all of Canada - @TELUSsupport folks are generally amazing - but due to customer-hostile corporate policy, they're an absolutely awful company that's a net negative to Canada.
-
Monica Ferris
(@monica_ferris) reported
Just another victory from @TELUS customer service today, with them spam texting me that I can "answer the door from anywhere." From. Anywhere. I LIVE IN 500 sq ft IN A STAY AT HOME ORDER. GET IT TOGETHER!