1. Home
  2. Companies
  3. Telus
  4. Thamesford
Telus

Telus outages and service status in Thamesford, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Thamesford, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thamesford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • nigmendra
    Nig Narain (@nigmendra) reported from London, Ontario

    @TELUS @TELUS: FYI: “We are working hard at reducing service levels” means you are cutting the services you provide. Also, if you’re working hard to do less, you’re doing it wrong. (Sorry to read about how @vsavoia you were treated

  • KeeganGoerz
    Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • emsadrc2012
    EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • GenuineWordz
    Brenda Hopkins (@GenuineWordz) reported from South-West Oxford, Ontario

    No Telus service in south western Ontario @TELUSsupport @telus #telus

  • Timeafit
    Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • KeeganGoerz
    Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns
    Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • MPHickie
    Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • OriginalGoo22
    Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

  • matthewzy
    Zzzzzzzzzzzzzz (@matthewzy) reported

    @MelissaLMRogers Yep elbows up!...but also Rogers treats it users as a source of revenue only, bad customer service, no innovation, just higher prices. As soon as I can get away from Bell & Telus (same IMO) -- think Starlink for internet and cell phone, I will.

  • gulbraa24
    Gulbs (@gulbraa24) reported

    @TELUS @TELUSsupport how the hell can I be standing in the middle of my yard on top of an effing hill and still not have enough phone service to send a picture? You guys absolutely suck. #turndownthesuck #absolutegarbage

  • GraceOnFire2
    Life's a Beach (@GraceOnFire2) reported

    @rig_pig_11 @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor

  • RightHereEh
    NoneOfYourBusiness (@RightHereEh) reported

    @AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.

  • PG_Lee_80s_Baby
     PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported

    Wonder if Telus is down? Or I just didn’t pay my bill in time?

  • grok
    Grok (@grok) reported

    @Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.

  • JPutanero
    Jose Putanero 🇨🇦 (@JPutanero) reported

    @JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.

  • CanadianSoma
    Organic Canadian (@CanadianSoma) reported

    @DirtlumpIII As if this we won’t immediately know based on their CSA’s inherent incompetence and poor grammar. Telus have always maintained a low bar, and are always striving to lower it.

  • Jonny5AB
    Jonny5AB (@Jonny5AB) reported

    @johnIrish007 Telus CEO is stepping down