Telus

Telus Outage Report in Thamesford, Oxford County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thamesford, Oxford County, Ontario 02/20/2026 13:05

February 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • GenuineWordz Brenda Hopkins (@GenuineWordz) reported from South-West Oxford, Ontario

    No Telus service in south western Ontario @TELUSsupport @telus #telus

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ACanadianHayden I said what I said (@ACanadianHayden) reported

    @Gregair13 Are you a telus customer? They have a free service that blocks all your spam calls

  • FireflyFaery Leah (@FireflyFaery) reported

    If you have TELUS mobile service and are having issues. Please restart your phone.

  • TeneoConsulting Joy Monsma (@TeneoConsulting) reported

    @jacquiefenske @TELUS Telus is letting businesses down today. Big time.

  • belindahansen9 belinda hansen (@belindahansen9) reported

    @4_04_Not_Found Crackmacs-Calgary There is some sort of big phone provider outage right now, across Canada. At least Telus/Koodo and Virgin/Bell are affected. Outgoing calls not working, perhaps other issues. Not seeing any official word on this yet but Twitter is talking about it.

  • ScarletBjornson Scar (@ScarletBjornson) reported

    @Burkeeboy @yegsheens @Spanx41 yep bell is down and telus is off and on.

  • jacquiefenske Jacquie Fenske (@jacquiefenske) reported

    What the hell is the issue with @telus today? Thought it was just me. Checked with others and the good news I am not aline. The bad news it still is an issue.

  • d0n_c 𝙧𝙪𝙛𝙪$ (@d0n_c) reported

    Are Telus & Bell down? what’s going on

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @TELUSsupport All @Bell_Support customers in BC down as well (As Bell uses Telus infrastructure here)...it seems like a deeper problem than just resetting a bunch of backend servers...

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @Bell @LLetzing @Bell_Support The telus network is down in Western Canada and since Bell uses Telus Infrastructure here it has taken Bell down as well.

  • mchykerda Myles Chykerda (@mchykerda) reported

    @jacquiefenske @TELUS Seems to be a shared network thing. Bell, public, etc, all having issues.