Telus

Telus Outage Report in Thamesford, Oxford County, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thamesford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thamesford, Oxford County, Ontario 01/27/2026 16:35

January 27: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thamesford, Ontario

Latest outage, problems and issue reports in Thamesford and nearby locations:

  • Timeafit Timea Janos (@Timeafit) reported from London, Ontario

    @TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!

  • GenuineWordz Brenda Hopkins (@GenuineWordz) reported from South-West Oxford, Ontario

    No Telus service in south western Ontario @TELUSsupport @telus #telus

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • OriginalGoo22 Gapper Habs Fan 76 (@OriginalGoo22) reported from London, Ontario

    @howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported from London, Ontario

    @saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NicholeRintoul Nichole Rintoul (@NicholeRintoul) reported

    @TELUS someone contacted me and offered me to switch providers, we were halfway through registering, she had a problem said she would call back in two minutes and that was weeks ago.

  • sueannajoe_ ꜱᴜᴇᴀɴɴᴀᴊᴏᴇ 〄 🏴‍☠️️ (@sueannajoe_) reported

    @alunzaryana1 Betul sangat. No matter how terrible we are our kids telus sayang kita. They are so pure 🥺

  • Barb_Here 食い倒れ (@Barb_Here) reported

    @garryself Ah, those are probably the TELUS spoof team. I used to get calls from them constantly, asking for info that TELUS would never ask.

  • hanoshmg Hanosh (@hanoshmg) reported

    @TELUS @TELUSsupport After being a customer for 10 years, (Reliance--> ADT--> Telus Home Security), why am I being charged for 30 days after I have sold the house ?

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus

  • xj6response andy (@xj6response) reported

    @TELUSsupport Thanks for that. My friends that have Rogers said that this issue has been fixed with rogers. Why not Telus? This is ridiculous

  • Aprime Aprime (@Aprime) reported

    @DeterNET @TELUS @TekSavvyBuzz I had a similar issue with TS in the past and nobody resells FTTH out here.

  • mini_bubbly 🇨🇦🍁Cheryl X2 Vaccinated🍁🇨🇦CANADA🍁🇨🇦 (@mini_bubbly) reported

    @CindyLyoness when I left Bell in 2001, went to Rogers, I was with them for 4 years, then left Rogers for Telus, never ever had one problem with any bills, they are always the same every month, never been overcharged at all, so from 2005 to 2021, still with Telus

  • Curtis_Lavoie Curtis Lavoie (@Curtis_Lavoie) reported

    @danisu87 @TELUS My internet with @TELUS has been atrocious. The next step is to send a tech out that I have to pay a $200 service charge for. I'm looking hard at other providers.

  • XZactLeptoquark XZact Hypothetical Leptoquark (@XZactLeptoquark) reported

    @TELUS @WorldMobileTeam please fix this