Telus Outage Report in Thamesford, Oxford County, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesford, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thamesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Thamesford, Ontario
Latest outage, problems and issue reports in Thamesford and nearby locations:
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@evefavretto @saschasegan @TELUS I mean fair enough I guess. SIM swap scams are getting to be a massive problem… and given how attached folks are to their phone number it would be really rough to have to get a new one.
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Chester Szypula
(@ChesterSzypula) reported
from
London, Ontario
@TELUS is the network down?
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹
(@emsadrc2012) reported
from
London, Ontario
Is TELUS service down?
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Gapper Habs Fan 76
(@OriginalGoo22) reported
from
London, Ontario
@howiethomas @KrisLipscombe @ChristyMin @chevrolet @Nike @TELUS @TSN_Sports They do but it doesn’t mean their sponsor $ is allocated to anyone other than the men’s program. Don’t get me wrong I would love to see it and think they deserve the coverage. I just think you have to get the sponsors to buy in that it’s worth it and for us to support it🚨🏆🇨🇦
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Mark Hickie
(@MPHickie) reported
from
London, Ontario
@Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!
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Keegan Goerz
(@KeeganGoerz) reported
from
London, Ontario
@saschasegan was reading the Speedtest for Canada and trying to understand the Telus/Bell result. Is it that their 5G works by using 5G and LTE at the same time, hence “5G is just another band on top of LTE”? In short, are they doing MIMO with multiple LTE signals & 1 5G signal?
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Brenda Hopkins
(@GenuineWordz) reported
from
South-West Oxford, Ontario
No Telus service in south western Ontario @TELUSsupport @telus #telus
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Timea Janos
(@Timeafit) reported
from
London, Ontario
@TELUSsupport is London Ontario network completely down? Says no service for my entire family? We are all Telus!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LovingMyLife
(@CuriousJEH) reported
Anyone out on Twitter world have a suggestion to get the attention of @TELUS or @TELUSsupport? I can’t get a response from them and I need HELP!
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maria makiling
(@bcmariamakiling) reported
@ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.
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Jason Pedlar
(@med8or) reported
@TELUS @TELUSsupport now charging a 1.5% credit card processing fee before the CRTC actually approves? The principle of it may be enough for me to cancel my 22 year account.
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Sharon Hunt
(@sharon_604) reported
@TELUS @TELUSsupport as a 30 year customer was hoping you would be smarter than to start charging for credit card. I will now start paying by cheque which will increase your processing cost far above what you pay in credit card fees which allow you efficient receipt of funds.
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Douglas Robertson
(@douglasr) reported
@JonDurnin @TELUS Like the Easy Roam fees, which have somehow magically gone up from $5/day for USA to $12/day while the cost to get a local SIM card from a US provider like @Mintmobile has gone down over that same time period? Yeah, poor TELUS indeed.
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Albert Brown
(@AlbertBrownJr) reported
I really wish @TELUS would get their act together and actually provide usable service in my neighbourhood. Instead I’m stuck with @Shawhelp who appear to be incompetent.
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Nathen dougdern
(@NathenDougdeen) reported
@TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh
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jen "redefining normal" hill (she/her)
(@jenhill) reported
Called @rogers to +US texting. Did the “call me back” opt. Wait time 20-30 mins. An hour & 40 min later I get the call back, “Please press 1” Press 1. “We’re sorry. Our office is closed” —literally called me back just to hang up on me!! Hey @TELUS what cha up to tonight?
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Fayek Boek
(@BoekFayek) reported
@TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless