Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 12/07/2025 03:05

December 07: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @dougielelouch @TELUS @ShawInfo I'm with you. Every day my system fails. For top $$$$$ I want service.

  • Neverpatsy Patty (@Neverpatsy) reported

    @RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.

  • complianthawk justin (@complianthawk) reported

    @TELUS Don't trust this company coming from a first nation person they will **** you over like they are doing to me right now!

  • 2fast2funerals Dumb But Hot (@2fast2funerals) reported

    @StayGoulden Rogers is awful. Impossible customer service, and the service is mediocre for the prices you pay. I worked for bell... they’ll **** you. Go with Telus

  • teethinthesink dumb baby (@teethinthesink) reported

    @StayGoulden Rogers is the worst I’ve ever been with and always has been. Bell was always cool but sometimes their **** doesn’t work. I’ve always had the best service and experience with Telus 100%

  • munnoob Mehul P (@munnoob) reported

    @coldplay_oilers Not with this government. TELUS is offering 9.99 internet per month on a qualify basis should help some. Probably not enough though.

  • CoyoteThugly coyote thugly (@CoyoteThugly) reported

    Man my @TELUS smart hub is so slow and patchy.. anyone have a Bell one?? Already switched my phone over to Bell after 15 years with Telus. Smart Hubs next 🙄😑

  • NicoleRinger86 Nicole Ringer (@NicoleRinger86) reported

    @TELUS Your business support is disappointing, we’re experiencing a telephone outage that’s going on 3+ days, for the second time in a month, and no one at Telus even cares. Your reps screw up, zero compassion, who cares right? @TELUSsupport @TELUSBusiness

  • lesleyt_11 Lesley11 (@lesleyt_11) reported

    @TELUS Really? Perhaps put some of that 100 million into more customer service!! A total of 3.5 +hours over two days and I still don’t have a phone!!!!

  • SmackdownHoteI Kelvin K (@SmackdownHoteI) reported

    @Nanal0l I guess it also depends on the provider. If we're talking reputable one's like Telus, Fido, Shaw etc. then that's at not as concerning than if it were from as less popular provider. I would try to call again another day to see if the customer support says they still need a sin