Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 11/26/2025 19:20

November 26: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaBlainville Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • euph312 Paul Routledge (@euph312) reported

    Thanks #Telus for the poor cell coverage today. My signal dropped less then 4g right by the #BellMTS tower south of Bdn, MB. #Strava

  • ElizabethHCons1 First Class Smarty Pants (@ElizabethHCons1) reported

    @AmitAryaMD I have a Landline. Telus and Bell were working. My Fido cell was down. I keep cash at home. As horrible as it is to have an outage, a bad windstorm, tornado, or other terrible things can shut out power too. We rely too much on technology.

  • worldofmarilyn1 marilyn🇯🇲🍁🌴🇺🇦 💙🌊🏳️‍🌈 (@worldofmarilyn1) reported

    @sarrahh011 I was with Telus for yrr put my kid on koodo 15 yrs ago, then I switched 10 yrs ago. Love them. No issues even when in rural Quebec. I think they Have better deals. I hate bell & Rogers equally.... So for the house needs, I am screwed lol.

  • VE6CID Doug VE6CID (@VE6CID) reported

    @rogers @CTVCalgary Cell service is still intermittent, I have had my friends call me on rogers and telus and only one call today came into rogers and 9 now in the other provider. MSGs UC2, H2H and Busy, sometimes answering service. texting works. 47.5 hours of failures now

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @ECCCWeatherBC So you rely on Rogers network when Telus is headquartered in BC

  • Jabbers454749 John Bailey (@Jabbers454749) reported

    @gmbutts @MarkDWiseman Not only that Shaw has a similar share structure. Telus has, even after all these years hopeless customer service. It is all far too comfyand will remain. Franchise should be subject to rebidding everyday 10 years.

  • kurtseifried Kurt Seifried (He/Him) (@kurtseifried) reported

    @TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.

  • 5minutesformom 5minutesformom (@5minutesformom) reported

    @richardzussman Fortunately my kids’ phones are on their Dad’s Telus account, so I’ve been able to borrow their phones to make any important calls since Rogers went down yesterday morning. Even now my Rogers phone is still not working. #rogersoutage

  • Pissc22Ai54ni 🦚🌼🦉🐣🌻🌼🦓🦚🐣🦊🐆🐔🐅🦝🐣🌺 (@Pissc22Ai54ni) reported

    @CP24 What is the root cause? If Rogers, Bell, Telus are down at same time in one day, what would be happened in this country?

  • aaronkma1 Aaron (@aaronkma1) reported

    @RealAndyLeeShow They use chinese crap like telus?