Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kara Scobbie 🇨🇦💊
(@bkscobbie) reported
@nationalpost Hope they'll accept cheques! They can absorb the 1.5% cc charge. Telus makes money hand over fist. Stupid.
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PierreMichaud
(@pierremichaud) reported
@CBCNews I left Telus a couple of weeks ago because of this. Went to Rogers with the three lines for my family. This is an inflationary grab. Never going back to Telus.
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Abhiket Gaurav
(@abhiketg) reported
@TELUS your customer care agents are liars. Do you guys even care about customers?
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Howard Beale
(@BMadasHell) reported
@CBCNews @TELUS You raised prices awhile ago due to gas price increases you said. Where is the reduction in prices now that gas is way down??? Just another cash grab from a greedy corporation. Your day is coming with the rest of your greedy lot.
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Mischa
(@mischa198) reported
@Leah_Holiove @Shawhelp I ditched Shaw 5 years ago…with Telus..no issues and I’ve been with Telus mobility for 20 years and always amazing service…Shaw sucks
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Avery Hallahan
(@averyjbacon) reported
@TELUS I have been trying to reach customer support for over a week and every time I try to get in contact with someone it says it’s closed. Please if someone could get back to me, that would be greatly appreciated
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BC Oversight
(@bcoversight) reported
@Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.
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Mel Green
(@13mgreen) reported
@TELUSsupport Existing customer looking to upgrade 2 phones and add a third. What do I have to do to talk to someone. Been on hold for 40 mins. Plan B is call Roger's Bell and Telus at same time and give business to whomever answers first
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#TrudeauMustGo-Lynx
(@dkelland1) reported
@bcbluecon Never mind I just read the article. Basically the only thing Telus can't charge the fee on is home telephone services in certain smaller communities. So this ruling will affect very few people.
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Nay zeus
(@NayZeus) reported
@Leah_Holiove @Shawhelp Telus contracts their help overseas. Not hating on international people but it’s their way of saving money instead of paying local wages. It also makes it a pain when you’re trying to reference something locally and they pretend they know what you’re referring to.