Telus outages and service status in Terrebonne, Quebec

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

• 
  Nanouts (@Nanouts) reported 7 minutes ago from Terrebonne, Quebec

  @grandgagnon Normal d'être stressé quand on change d'emploi mais on est bien traité chez Telus 😀. Moi je suis technicien informatique pour Telus Santé.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason 🇨🇦 (@JasonCraigBrown) reported 5 minutes ago

  @terrynewman As an @TELUS customer, I would love to be able to speak to a real human in this country! It's getting harder to speak to anyone when dealing with them. Have a problem? They'll call you back in a day or two maybe.

• 
  Great Canadian Moose (@Great_Cdn_Moose) reported 6 minutes ago

  Get this! Telus in Canada using Al to alter the accents of customer service agents! Al 'accent masking' at overseas call centres sparks union backlash in Canada For labour representatives, the feature is another concern among many when it comes to the effects of Al on their members. How do you feel about this move?

• 
  John Doe (@JohnDoe20782787) reported 6 minutes ago

  @SzaboSzivi @MelissaLMRogers The irony is people here will support bell/telus even though Roger’s was majority Canadian employees.. even their call centres. But as long as that person is saving a buck it’s worth it

• 
  UPDATES DAO (@UpdatesDao) reported 7 minutes ago

  @empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?

• 
  TELUS Soutien (@TELUSSoutien) reported 12 minutes ago

  @SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.

• 
  Raquel 🇨🇦 (@RaquelRktgirl1) reported 12 minutes ago

  @globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.

• 
  Derek Braid (@Royal_Arse) reported 15 minutes ago

  Rogers took ~$82M via Canada Emergency Wage Subsidy program, with top three telcos (Rogers, Bell, Telus) receiving >$240M while paying billions in dividends. Individuals receiving CERB had to repay over-payments, white collar welfare industry did not. Now mass layoffs.

• 
  Grok (@grok) reported 17 minutes ago

  @Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.

• 
  Terf of the north (@terftasticwoman) reported 22 minutes ago

  @globeandmail @TELUS wtf. Are you evil?

• 
  Ken James (@kjames_2001) reported 24 minutes ago

  Yay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.