Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 02/13/2026 22:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal and Laval.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaLaval Wi-fi
CanadaMontréal Phone
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeL83296467 Jake L (@JakeL83296467) reported

    @ImJCaps @TELUSsupport I just got off the phone with Telus. They told me that they are having issues with the LTE network throughout bc and Alberta. We’re paying for the best coverage but getting the worst coverage. Of course they aren’t making this information public though.... spread the word.

  • JTheholograms Jem&TheHolograms (@JTheholograms) reported

    @ChrisDca Except my basement in North Kildonan. @TELUS has service there though!

  • xomelodiec xomelodiec (@xomelodiec) reported

    @koodo Yes. None of us with Koodo or Telus in our home are able to access service as of yesterday. We can somewhat get one bar. Im having to use a bell hotspot hub to be able to tweet this. I can’t make any phone calls. Texts take anywhere from 30Min to 1hr to send. We work from home.

  • jprime_RS Jerry Lo (@jprime_RS) reported

    Ron Francis mic is what it sounds like when you call TELUS Support

  • jackiemoon1224 Bob Sacamano (@jackiemoon1224) reported

    @Ticats @TELUS I'm truly disappointed as a new SSH, how little information I've been getting from the front office. I'm almost ready to cancel

  • S1lentSymphony S1lentSymphony (@S1lentSymphony) reported

    @jrenyyc @sampsoncat86 @Crackmacs Cam confirm Telus having problems since just before 8am today

  • ChelseaHarris98 Chelsea Harris (@ChelseaHarris98) reported

    @TELUS @TELUSsupport is internet down in SW Calgary? I had internet all day & now it’s not working. I’ve restarted the router several times & the light by the internet is orange but wifi is green??

  • jackiemoon1224 Bob Sacamano (@jackiemoon1224) reported

    @GiasoneI @Ticats @TELUS I no longer have a ticket rep, and that's my issue. He was great

  • LuigiRompi Rompi (@LuigiRompi) reported

    @Rogers Bull. Rogers has the worst network there is. South Ottawa.Barrhaven,Manotick,Greely, Carp,Stittsville and many more areas there is no reception. Constantly not connecting and dropped calls all the time. Telus is the best

  • spoonmoonjune June 🌛 (@spoonmoonjune) reported

    Yet another guy from @telus came to the door to try and get me to leave @Shaw. I told him I would have to think about it overnight and he said "now or never". Reminds me of those hard-sell tricks gyms use to lock you in to a long-term membership! 😠