Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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arri
(@ArrianneGeber) reported
can businesses stop trying to do promotions by calling random ppl bc I feel like such an *** hole shutting down the sweet ppl from Telus just doing there job but like **** off???? Don’t call me to promote **** I didn’t ask for lmao
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bellarose
(@bellab2181) reported
@TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.
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Samantha Hartley
(@samhartleyco) reported
@AndreaDuggan1 @peggy_blair Telus owns Koodo so a great bonus if you get a better deal with Koodo with the remote power/stability of Telus
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Cynthia
(@CynthiaMD92) reported
@TELUS We were unable to make phone calls or to be understood for months and months after many phone calls to Telus. We’ve been told by several Telus support and at the Telus store at hillside mall in Victoria that you were not bound to provide service.
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PeggyAWB
(@AwbPeggy) reported
Why is my child is without any cel or data service in Ottawa?!? 😡 @TELUSsupport @TELUS This inconvenience is beyond simple inconvenience. * AND DONT ASK HIM TO CALL OR GO ONLINE ‘CUZ HE CAN’T. *
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Wendy L
(@Zdonia) reported
@SridharTempalle @TELUSsupport Well I'm not so happy I agreed to go with Telus from Koodo. Telus, hours wait, plan changed when it shouldn't have been, can't reach anyone anywhere but there's a whole lot of nice "we're sorry you're having a bad experience, DM us." No answer there either. Koodo I miss you.
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Andrea Duggan
(@AndreaDuggan1) reported
@samhartleyco @peggy_blair Telus cheapest is 10GB for $75 plus tax. I’m going to switch to Koodo for $41/monthonly 4GB but I rarely blow it out. We’re in Sharbot Lake and my partner has no issues with Koodo.
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Cynthia
(@CynthiaMD92) reported
@TELUS Not only that we’ve been given stupid solutions like we will reduce your data by 2 gigs a month and that will bring your bill down by $5 a month. I asked how is that going to help with no phone service? Their response back to me was it won’t but it least you’ll get a cheaper bill
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michael strong
(@michael56960757) reported
@peggy_blair Public mobile which is a Telus no frills service. I pay 23$/month with enough data to never go over...
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.