Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal and Blainville.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Blainville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support
(@TELUSsupport) reported
@kehlp Hi! To avoid roaming notifications or charges, you can set up the Network Mode to Manual > TELUS, from the settings of the phone.
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Sandi's mom 🕊❤️
(@trudeauforever) reported
Telus sucks now,PVR stops recording whenever ,tv shows freeze all the time.Come back from my holiday and half my tv shows never recorded. Not sure what I’m paying for anymore!😡🇨🇦
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Safety First
(@safety1222) reported
.@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.
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Mike Malores
(@Eugene0negin) reported
@TELUS WORST customer service EVER! Do you really not value your business? Darren Entwistle should be ashamed of the company he's running. 4 install appointments, all cancelled and postponed. This usually happens AFTER customers begin their services. 3 weeks, still no service.
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Davidoff
(@OperatorDX) reported
@RogersHelps Oh I did contact tech support. They opened a ticket, took 4 days to only close it and say there is no issue meanwhile I was still getting dropped calls and interruptions. Had enough and switched my whole family to Telus.
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Channy
(@pens1487) reported
@TELUS @FriendlyFuture Riiiight… so that’s why you bumped up my plan rate 7$ a month. Customer, and community first, while selling my information, gouging me, and making sure people aren’t able to access healthcare without paying for it…
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Krista 🇨🇦
(@Hanajimaismycat) reported
@GregBecause @roulinski @TomPark1n False. Provincial governments mis-managed their health transfers to make way for privatization. Telus offers paid for health subscriptions to AB and BC residents ffs. Considering BC finally managed to drop the monthly premiums for MSP within the last decade, it sucks heavily.
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Scott Janes
(@ScottyJ604) reported
@steve_seaborn @AlexTheCarrigan As much as I feel your pain here, CRTC doesn’t regulate prices. TELUS can charge you whatever they damn well feel like. The sad reality is no matter who you goto in Canada, you’re gonna get ******.
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B👁🏃🏻
(@Byrun_nuryB) reported
@TomPark1n Agreed, but we have throw the BC NDP in there, too. They are allowing health care to fail and Telus to monopolize access.
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Steven
(@faria_wong) reported
@TELUS poor service. Pulse down 2 days and no communication from Telus. Get a grip Telus. Your service SUCKS!! Mismanagement and incompetence.