Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Noah Martin
(@realrockerman97) reported
@yessfac1 @TELUSsupport There’s a national outage it looks like, my girlfriend is with Koodo who’s owned by Telus and her cell service is down too
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Sharpie
(@Sharpie780) reported
Anyone else’s Telus wifi been absolutely horrible recently ? God damn Canadians get scammed in this god damn telecom industry
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Heather, but Pumpkin Spice flavour
(@firststartrmh) reported
@YegAndre @TELUSsupport Sadly, I’m not surprised. Telus seems to be taking customer service cues from the airlines these days. 😬
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Horgan reads Joyce
(@robohorgan) reported
that, of course, only one skin. Leopold, yes. Three we have. But the smart meter decision will be, I am also a big Telus sign in a 2/5
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Doug Black
(@DougBla41729844) reported
@TELUS part2, you need to tell your customers that the old cable lines are only good up to 1gbs. second you need to tell your customers to check if they have a 2.5gbs Ethernet network card in their computer
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Andy C
(@AndyMLC) reported
@jasondunn I love the idea of eSim but I don’t think it’s ready for prime time. In Canada, only the big carriers support eSim and, even then, it’s inconsistent. Ex: Bell has a self-serve and free option to swap eSims between phones. Telus requires a visit to a shop and charges you for it.
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Adi Lally
(@adilally3) reported
@StephaneCorbel @Shawhelp Shaw is better then Telus @TELUSsupport never opted to give me fibre only VDSL while shaw was offering 1gbps couldnt reiest that!
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Bee Quaif
(@BeeQuaif) reported
@JayIsPainting I have 3 friends currently on telus and they hate it. Customer service is non existing. Sadly they're all crap. Hang in there
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Justin Marlon
(@justmarlon90) reported
@TELUS @TELUSsupport over 30 minutes on hold. You guys shut off my network??? For what?? This better be resolved tonight before y’all conveniently close.
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mediar
(@mediarz) reported
The @TELUS text chat wait game has been fun today. Started off at 20 went down to one, went back up to 10 went down to one, went back up to 9 and now waiting for our third countdown to start...