Telus Outage Report in Terrebonne, Lanaudière, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Kozy
(@LSKinYYC) reported
@zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.
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TELUS Support
(@TELUSsupport) reported
@TheRestingPost Thank you. To confirm to you, the picture you have sent refers to 24/7 for calling Tech support. TELUS Assist is 24/7 as in the virtual chat bot, not to connect with an agent.
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Carol
(@zephryus47) reported
@LSKinYYC @TELUS I hope they were able to fix it for you. Its been weird for 5 months, had problems with phone & tv, have been on the phone many times trying to get things fixed. Have had techs here twice then this. Just annoying as hell. And I hate talking to computers. :).
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Neil Moffatt
(@NeilMoffatt3) reported
@calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!
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Canucks2030
(@canucks2030) reported
@racheldoerrie This is why I hate the 2 year term concept Telus and others incentivise you to take. Once you sign up, the threat of leaving now is gone. It basically forces you to stay even if the service is appalling.
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TrackRose
(@TrackRose) reported
@TELUS @telusmobility @TELUSsupport just called now to cancel my 23 year old mobility account. You are closed. Contact me tomorrow
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icicles! popcicles! test!
(@Kenruszell) reported
the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7
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Carol
(@zephryus47) reported
@LSKinYYC @TELUS I hear you, its only going to get worse if the Shaw rogers deal goes ahead. There is already not enough competition in Canada. I see the ads for US service and there is no comparison to what we have to pay for a similar service.
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Jeff083
(@Jeff0832) reported
@TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.