Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal and Laval.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Slightish
(@its_Slightish) reported
@TELUSsupport the 7/11 near me has #telus wifi but no one can log on so I typically call telus support and give them my mac ID but havent been able to get thru on the phone lately can you assist me on here?
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Justin Twyford
(@JJTwyford) reported
Hey @TELUS - your service has gone down hill drastically. Your procurement team called me out of the blue asking to verify my password to verify that I’m not fraudulent. Random callers asking for passwords and date of birth are how fraud happens. Seriously!
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Shaimaa Mouftah
(@Shimoofekry) reported
@TELUS worst network and prepaid plans ever! Don’t ever chose them!
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Miskebe/mistranslated-misunderstood-Levite-anythin
(@MiskebeCvnt18Up) reported
@telus does ur phone system hang up on u as it does with the chat? it's almost five on a sunday. ive been waiting on phone for going on two hours as always but for a simple question or two. where might i send my résumé for part-time-work to help resolve this? ugh; ur so bloated.
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Lindsay Sievewright
(@oldmansieve) reported
@TELUS @TELUSsupport is anyone working today? When I called the estimate was 30 minutes and now we’re over triple that. I need to hang up and feed my family.
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CMcT
(@5CMcT) reported
@LMBD1418 @TalkTalk I had to chase an ambulance down the road in my slippers in the snow in the middle of the night once because Telus wouldn’t come fix my phone and I’d been calling for months. I feel for you.
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Paul Albhouse
(@phouse123) reported
@TELUSsupport Does anyone know what the customer service hours are for Telus Mobility? Been on hold since 4:00. It is now 5:10. Nowhere could I find the open/closed hours. Also no indication of where I am in the queue, or even if I am in a queue. Will this be hours? Days?
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Options Dave
(@Options__Dave) reported
Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.
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1st Class Chris
(@coachchrispect) reported
@TELUSsupport is Telus down? Did service crash? Middle of the NFL game?
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Paul Albhouse
(@phouse123) reported
Does anyone know what the customer service hours are for Telus Mobility? Been on hold since 4:00. It is now 5:05. Nowhere could I find the open/closed hours. Also no indication of where I am in the queue, or even if I am in a queue. Will this be hours? Days?