Vidéotron Outage Report in Saint-Roch-de-l'Achigan, Lanaudière, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Roch-de-l'Achigan, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Roch-de-l'Achigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (70%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
TV (6%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Saint-Roch-de-l'Achigan, Lanaudière, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mascouche, Terrebonne and Repentigny.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Roch-de-l'Achigan, Québec
Latest outage, problems and issue reports in Saint-Roch-de-l'Achigan and nearby locations:
-
jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
-
ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Daniel McMahon
(@danmac40) reported
from
Mascouche, Québec
@Videotron what’s going on no service on helix
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
David MacIntyre
(@dave_mac609) reported
from
Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Ruth Fernandez
(@FernandezInk) reported
@videotron telling me in DM « Hi. We are aware of a latency issue following the alert. The only thing to do is wait and try again from time to time. We are sorry for the inconveniences. » 😔 😳#lame #HELIX
-
bruce s
(@bruceskelhorne) reported
@Videotron Hahaha the worst service for the price we pay. And where I live you are the only cable service provider . Much like the government you are proving to be as incompetent
-
Karine Hains
(@KarineGHG) reported
@steflang1972 @Videotron Strange that they didn’t **** it up for Bell dont you think?
-
Feddy
(@JohnnyFeddy) reported
@Videotron Can’t handle a simple msg. Goes to show how CRAP the Vidéotron network/service really is.
-
Moe
(@Moe85020226) reported
@Videotron WTF!!!!!Its called fault tolerence and redunduncy and been there forever!!! Crappy service!
-
Ruth Fernandez
(@FernandezInk) reported
On demand is working. Live TV is not. Use voice command to find show. #helix @videotron problem is still not working for for live TV. #fixit
-
MTL#1
(@habsexpos) reported
@ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl
-
Isabella
(@bellacullen263) reported
@Videotron Can you fix this soon its frustrating
-
MTL#1
(@habsexpos) reported
@Guzzo_Vincenzo @cdube_sante @francoislegault And because of this alert Videotron is down. Quebec Sait Faire!!!?
-
Ian
(@wugz) reported
@Videotron Such a stupid excuse! What does an alert have to do with your helix service?