Vidéotron outages and service status in Mascouche, Quebec

Problems in the last 24 hours in Mascouche, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mascouche, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Mascouche, Quebec

Latest outage, problems and issue reports in Mascouche and nearby locations:

• 
  Daniel McMahon (@danmac40) reported 53 minutes ago from Mascouche, Quebec

  @Videotron what’s going on no service on helix

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 2 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Geoff Larsen (@GeoffLarsen) reported 3 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Jeanmat (@Jeanmat_) reported 6 minutes ago

  And it doesn't just kill it for the device, but for the entire network. **** is dumb. Maybe I'll need to get a third party router idk. Very under documented issue, wasn't an issue with Videotron/Fizz.

• 
  CEOofEva (@CE00fEva) reported 6 minutes ago

  @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

• 
  Morin (@MorinLoL1) reported 11 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Travis (@LFordTravis) reported 12 minutes ago

  @Videotron hello can you fix TCM channel

• 
  Sean Lloyd (@SeanLloyd93) reported 14 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 15 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

• 
  BeegJJ (@BeegJj) reported 17 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!