Vidéotron

Vidéotron Outage Report in Ailsa Craig, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ailsa Craig, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ailsa Craig and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ailsa Craig, Ontario 01/05/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vinnytam VinnyT權 (@vinnytam) reported

    Internet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming

  • kate18 kate18 (@kate18) reported

    @FernandezInk @Videotron I have the same problem 😑

  • Darth_Jay Jay Acevedo (He/Him) (@Darth_Jay) reported

    ******* Curfew Alert killed Helix signal. C’mon @Videotron!

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Videotron @FabyenVaillanc2 THATS a real customer service! @Videotron

  • marcan88 Marcan⚽️ (@marcan88) reported

    1h45 pour ramener le service Videotron. Clock is ticking ! #Infoman #ByeBye

  • kate18 kate18 (@kate18) reported

    @Videotron Helix shut down after that message….not fun!

  • Math_Belair Ducharme/saison 22-47 (.319) (@Math_Belair) reported

    @longleysunsport My cable distributor in Quebec (Videotron) does not let CTV/TSN by-pass the NBC signal. #SmallWins

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • ncolarusso 🇨🇦Bonjour-Ail 🇨🇦 (@ncolarusso) reported

    @Videotron Helix not working after the Alert

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @kate18 @Videotron I have direct messaged them as well. Their support line is busy.