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Vidéotron

Vidéotron Outage Report in Ailsa Craig, Ontario

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Ailsa Craig, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ailsa Craig, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryRobertson24
    Gary Robertson (@GaryRobertson24) reported

    @Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed

  • Ottawasherri
    Sherri Clair (@Ottawasherri) reported

    @smwgilbert @ctvottawa On videotron network in orleans. Nothing.

  • infamousadam13
    ÆCH (@infamousadam13) reported

    @Videotron just had to make my day even "better" been a long day and now internets down and might only be up tomorrow... Thanks for rubbing salt in the wound 😑

  • Mario8Gauthier
    Mario Gauthier (@Mario8Gauthier) reported

    @PKP_Qc @Videotron En retard sur Bell..

  • habsexpos
    MTL#1 (@habsexpos) reported

    @NatashaAnn1717 @fagstein Agree, their CS/Tech support is exemplary @Videotron

  • Dctr_MaD
    Mahdi. (@Dctr_MaD) reported

    americans really have it with customer service. almost fell in love with the lady at the other end of the line. Videotron/Bell prenez des notes.

  • windowlinker
    WindowLinker (@windowlinker) reported

    @CTVMontreal Scam. Videotron can't even do LTE properly as they still use the old 2100 mhz frequency. Worst signals of any carrier in QC.

  • Fioririno
    Rino Fiorilli (@Fioririno) reported

    @CTVMontreal Videotron is already ripping us off as it is now. You want Helix? Sure, no problem! Pay for 2 months and we'll credit you after. They've totally lost my respect after being their client for many years.

  • Videotron
    Videotron (@Videotron) reported

    @hfiguiere 2/3 innovating with, for example, Helix, multi-TV, home automation, self-serve transactional site, self-installation service, 5G, etc. For AMC, the channel has unrealistic demands and Videotron cannot go through, for the best interests of our customers.

  • GaryRobertson24
    Gary Robertson (@GaryRobertson24) reported

    @Videotron My internet was down, what is wrong with this damn Helix device!! The whole island is screaming about it I am told it is my devices in my house? Something needs to change!!!