Vidéotron Outage Report in Renaud, Laval, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Renaud, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
TV (11%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Renaud, Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Pointe-Claire, Longueuil, Boisbriand, La Prairie, Blainville, Laval and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Dollard-Des Ormeaux |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Pointe-Claire |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Renaud, Québec
Latest outage, problems and issue reports in Renaud and nearby locations:
-
Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Degenne
(@MartinDegenne) reported
@Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams
-
beautytools4u
(@beautytools4u) reported
@danvineberg @Videotron I asked twice but no reply yet. Updates map and instructions should be on the homepage of their site but I see no emergency notice or service map on the website.
-
curi00sa
(@L0uraG) reported
@endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?
-
Frank Morissette
(@Crimsonium) reported
@Videotron All four condos buildings are down. I bet Bell is working.
-
Paul K
(@greekstud89) reported
@Videotron still down for montreal (parc ex ) h3n-2l2 tv and home phone
-
Boston George
(@t4ttmynameonya) reported
@Videotron has, hands down, the worst customer service in the country. No internet for the last two days and I can’t get ahold of anybody 😭
-
Candice Laflamme
(@laflamme530) reported
@Videotron No internet, helix tv, landline in LaSalle. My neighbor has Bell service & he does have cable tv & internet !!?! When he had electricity, he never lost his Bell service. Very frustrating for us Videotron clients.
-
Gloria Cormier, CPACC
(@GloriaCormier) reported
@Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.
-
Gabriel Gendron
(@Gabrovski) reported
@Videotron If the other companies were able to provide internet during such bad weather and you couldn't... probably gonna cost you customers...
-
Dean P. Fleming
(@deanpfleming) reported
@videotron you have to be better. No internet is one thing but such a low signal that even a phone call is hard to make most of the time is beyond not doing well enough.