Vidéotron outages and service status in Renaud, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Renaud, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 2, 7:50 PM EDT.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 3, 2:20 PM EDT	0	0
May 3, 2:40 PM EDT	0	0
May 3, 3:00 PM EDT	0	0
May 3, 3:20 PM EDT	0	0
May 3, 3:40 PM EDT	0	0
May 3, 4:00 PM EDT	0	0
May 3, 4:20 PM EDT	0	0
May 3, 4:40 PM EDT	0	0
May 3, 5:00 PM EDT	0	0
May 3, 5:20 PM EDT	0	0
May 3, 5:40 PM EDT	0	0
May 3, 6:00 PM EDT	0	0
May 3, 6:20 PM EDT	0	0
May 3, 6:40 PM EDT	0	0
May 3, 7:00 PM EDT	0	0
May 3, 7:20 PM EDT	0	0
May 3, 7:40 PM EDT	0	0
May 3, 8:00 PM EDT	0	0
May 3, 8:20 PM EDT	0	0
May 3, 8:40 PM EDT	0	0
May 3, 9:00 PM EDT	0	0
May 3, 9:20 PM EDT	0	0
May 3, 9:40 PM EDT	0	0
May 3, 10:00 PM EDT	0	0
May 3, 10:20 PM EDT	0	0
May 3, 10:40 PM EDT	0	0
May 3, 11:00 PM EDT	0	0
May 3, 11:20 PM EDT	0	0
May 3, 11:40 PM EDT	0	0
May 4, 12:00 AM EDT	0	0
May 4, 12:20 AM EDT	0	0
May 4, 12:40 AM EDT	0	0
May 4, 1:00 AM EDT	0	0
May 4, 1:20 AM EDT	0	0
May 4, 1:40 AM EDT	0	0
May 4, 2:00 AM EDT	0	0
May 4, 2:20 AM EDT	0	0
May 4, 2:40 AM EDT	0	0
May 4, 3:00 AM EDT	0	0
May 4, 3:20 AM EDT	0	0
May 4, 3:40 AM EDT	0	0
May 4, 4:00 AM EDT	0	0
May 4, 4:20 AM EDT	0	0
May 4, 4:40 AM EDT	0	0
May 4, 5:00 AM EDT	0	0
May 4, 5:20 AM EDT	0	0
May 4, 5:40 AM EDT	0	0
May 4, 6:00 AM EDT	0	0
May 4, 6:20 AM EDT	0	0
May 4, 6:40 AM EDT	0	0
May 4, 7:00 AM EDT	0	0
May 4, 7:20 AM EDT	0	0
May 4, 7:40 AM EDT	0	0
May 4, 8:00 AM EDT	0	0
May 4, 8:20 AM EDT	0	0
May 4, 8:40 AM EDT	0	0
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	2 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago

Nearby cities with recent reports

Laval

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

lawrence bass (@lbass007) reported 4 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
HowYouDrouin92 (@HowYouDrouin92) reported 17 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Badr S. Masri (@badrmasri) reported 18 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Fha Gauthier (@voilalasoupe) reported 33 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
mohan eappen (@mohaneappen) reported 38 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 41 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
HowYouDrouin92 (@HowYouDrouin92) reported 45 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
SalaUddin (@salauddinshah99) reported 46 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
Averwing Entertainment (@AverwingTTV) reported 54 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 54 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 57 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
summer the fighter (@SummerrWoodss) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 4 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
Steven (@clogicca) reported 5 minutes ago
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
Tony Comtoni (@TComtoni13108) reported 10 minutes ago
@Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous
Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 10 minutes ago
@jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.
Fluxtrot (@fluxtrot) reported 13 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Chris (@Silverxx27) reported 13 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Sean Lloyd (@SeanLloyd93) reported 13 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
RiouxSVN (@RiouxSVN) reported 13 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Scale (@alliareault) reported 18 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
John Meloche (@johnmeloche) reported 21 minutes ago
@Videotron you guys having issues?