Vidéotron outages and service status in Renaud, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Renaud, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0
May 10, 5:40 AM EDT	0	0
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0
May 10, 7:40 AM EDT	0	0
May 10, 8:00 AM EDT	0	0
May 10, 8:20 AM EDT	0	0
May 10, 8:40 AM EDT	0	0
May 10, 9:00 AM EDT	0	0
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0
May 10, 11:40 AM EDT	0	0
May 10, 12:00 PM EDT	0	0
May 10, 12:20 PM EDT	0	0
May 10, 12:40 PM EDT	0	0
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0
May 10, 8:40 PM EDT	0	0
May 10, 9:00 PM EDT	0	0
May 10, 9:20 PM EDT	0	0
May 10, 9:40 PM EDT	0	0
May 10, 10:00 PM EDT	0	0
May 10, 10:20 PM EDT	0	0
May 10, 10:40 PM EDT	0	0
May 10, 11:00 PM EDT	0	0
May 10, 11:20 PM EDT	0	0
May 10, 11:40 PM EDT	0	0
May 11, 12:00 AM EDT	0	0
May 11, 12:20 AM EDT	0	0
May 11, 12:40 AM EDT	0	0
May 11, 1:00 AM EDT	0	0
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	8 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	3 months ago
Boisbriand	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

mohan eappen (@mohaneappen) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Badr S. Masri (@badrmasri) reported 11 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 22 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
lawrence bass (@lbass007) reported 25 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Averwing Entertainment (@AverwingTTV) reported 34 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
summer the fighter (@SummerrWoodss) reported 37 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
SalaUddin (@salauddinshah99) reported 40 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
HowYouDrouin92 (@HowYouDrouin92) reported 40 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
Fha Gauthier (@voilalasoupe) reported 42 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 45 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 47 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
HowYouDrouin92 (@HowYouDrouin92) reported 55 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 59 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 3 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 3 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
Alex Poulopoulos (@AlexPoulopoulo1) reported 7 minutes ago
@Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!
Grok (@grok) reported 9 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Scale (@alliareault) reported 11 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Rosemary Tiklé (@Rosemary_Tikle) reported 11 minutes ago
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
James Somaeck (@somaeck) reported 15 minutes ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 16 minutes ago
wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron
Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
Abcdyuiop (@Abcdyuiop1) reported 20 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here