Vidéotron Outage Report in Renaud, Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Renaud, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (78%)
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Total Blackout (8%)
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Wi-fi (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Renaud, Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Blainville, Longueuil, Terrebonne, Pointe-Claire, Beaconsfield, Pierrefonds, Lorraine and Rosemère.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Renaud, Québec
Latest outage, problems and issue reports in Renaud and nearby locations:
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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David MacIntyre
(@dave_mac609) reported
from
Montréal, Québec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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AgostinoScafidiMusic
(@MusicScafidi) reported
Dear @Videotron, as a long time customer I implore you to defend freedom online and do what you can to oppose Bill C-10!!
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DrDevil87
(@DrDevil87) reported
@Silversnack @MarcPDumont @Videotron Same. My damn app on my phone / computer is ahead of the feed on my tv. Ridiculous.
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Lidless Blender
(@ffocd) reported
@Videotron your internet service is down again. We were doing work catch-up from the hours we missed for a four hour block today. WTF?
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Dave Côté
(@Davesdere) reported
@Videotron 5 hours and internet is still down... I'm really close to move my business elsewhere
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Charlie Foo
(@CFouCFou) reported
@AKOvO47 @Videotron Yes there is, for 7 hours now and counting... the problem is not you, it’s your network...
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Hilary's Millinery
(@HilaryMillinery) reported
I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.
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Raman
(@Raman78795574) reported
@Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.
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Trash.FN
(@FNBRTrash) reported
@Videotron FIX UR FUCXKING CONNECTION JESUS
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lucckyvlogs
(@lucckyvlogs) reported
The customer service i received from @RogersHelps today, is exactly why i took 5 of my lines to videotron, unbelievable....so unfortunate that your agents don’t care anymore
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Meghann C
(@Meghann_88) reported
@Videotron I’ve reset my terminal and I can still only see one tv’s pvred shows when I should be seeing two. Please let me know how to fix this problem. Thank you