Vidéotron

Vidéotron Outage Report in Renaud, Laval, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Renaud, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Renaud, Laval, Québec 12/03/2025 05:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renaud, Laval, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Laval, Dollard-Des Ormeaux, Pierrefonds, Terrebonne, Dorval, Mont-Royal, Sainte-Thérèse, Boisbriand, Lachine and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Québec

Latest outage, problems and issue reports in Renaud and nearby locations:

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • conicoletti courtney (@conicoletti) reported from Deux-Montagnes, Québec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinB16041563 Martin Berger (@MartinB16041563) reported

    @Videotron 12,000+ people reported an outage. Videotron's lines are cut, cannot reach them... Did Videotron just full-on crash?! Everybody is working from home and there is no news from Videotron!! Fix this now!

  • DaphRichM Daphne Richardson (@DaphRichM) reported

    @Videotron welp there goes me attending class with the wifi/internet completely down in all of Quebec

  • segacs segacs (@segacs) reported

    @Videotron Internet is completely down here in Montreal and your technical support phone lines seem to be down as well. What's going on?

  • brendanshowbiz Brendan Kelly (@brendanshowbiz) reported

    Is there a problem w Videotron wifi right now?

  • VicFrancalancia V (@VicFrancalancia) reported

    @Videotron what’s happening with the internet connection?! We’re all experiencing issues

  • yitzybrier yitzy (@yitzybrier) reported

    @Videotron Server down?

  • Bobby_Anguelov Bobby Anguelov (@Bobby_Anguelov) reported

    @TheAntNil Well I took today off to relax and now all I can do at home is chores... Like a pleb... Very unimpressed with Videotron... Couldnt they have had this outage when I was working :P

  • GornPetro Petro Gornostayev (@GornPetro) reported

    @Videotron yo what's up with the internet in mtl? Can you fix it?

  • pmhammer4 pmhammer (@pmhammer4) reported

    @Videotron no internet connection, and your contact us page and numbers all seem down. What is going on?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported

    @TheSpiritorix @Videotron Same + my girl is mid a med exam online. They could at least post on their platforms that they are down. #switchingforbell