Vidéotron outages and service status in Renaud, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Renaud, including 0 direct reports.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Renaud, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Renaud, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 5 days ago |
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Montréal
|
Internet | 6 days ago |
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Montréal
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Wi-fi | 11 days ago |
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Montréal
|
Internet | 13 days ago |
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Montréal
|
Total Blackout | 14 days ago |
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Montréal
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Total Blackout | 14 days ago |
Community Discussion
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Vidéotron Issues Reports Near Renaud, Quebec
Latest outage, problems and issue reports in Renaud and nearby locations:
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lawrence bass (@lbass007) reported from Laval, Quebec@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Fha Gauthier (@voilalasoupe) reported from Laval, QuebecThanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Amanda (@wild_one1998) reported from Montréal, Quebec@Videotron Both cable boxes in the house went down last night, and are still down now
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summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec@Videotron y’all out here having the worst connection and nobody working to help…
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Dan Carnelly (@dancarnelly) reported from Montréal, QuebecSo @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Kathy M (@kathym425) reported from Montréal, Quebec@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Ahsan. (@Iqballer69) reported from Montréal, Quebec@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Katelyn Thomas (@katelynvthomas) reported from Westmount, QuebecI am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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courtney (@conicoletti) reported from Deux-Montagnes, Quebec@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, QuebecWthhh @Videotron why is my txting not working 😡😡
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Felipe PJ (@fjvost) reported from Montréal, QuebecAnybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, QuebecI hope Videotron fix my home internet ASAP
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David MacIntyre (@dave_mac609) reported from Montréal, Quebec@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Cath. (@cathuniverse) reported@Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.
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yannick (@bourasssayannic) reported@Videotron internet is down?
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Benoit Verreault (@BenoitVerreaul4) reported@DistributelHelp Videotron is now saying they have fixed the issue to their customers. They say to restart our devices and everything should be back. Did not work in my case.
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Steve Faguy (@fagstein) reportedI regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.
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Adam Banon (@AdamBanon) reported@niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron
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Maher (@maherm3li) reported@Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.
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mathieu martel (@lefarfadet1609) reported@FirzanaSadik @Videotron @BTCollation Still no service?
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thinktriplets (@thinktriplets) reported@Videotron Internet down in Laval!
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🍁Booshwacked (@booshwacked) reported@Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.
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Becca - The Unashamed Alcoholic Podcast (@UnashamedAlc) reported@Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!