Vidéotron outages and service status in Renaud, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Renaud, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 2, 7:50 PM EDT.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Renaud	Baseline
May 2, 1:40 PM EDT	0	0	0
May 2, 2:00 PM EDT	0	0	0
May 2, 2:20 PM EDT	0	0	0
May 2, 2:40 PM EDT	0	0	0
May 2, 3:00 PM EDT	0	0	0
May 2, 3:20 PM EDT	0	0	0
May 2, 3:40 PM EDT	0	0	0
May 2, 4:00 PM EDT	0	0	0
May 2, 4:20 PM EDT	0	0	0
May 2, 4:40 PM EDT	0	0	0
May 2, 5:00 PM EDT	0	0	0
May 2, 5:20 PM EDT	0	0	0
May 2, 5:40 PM EDT	0	0	0
May 2, 6:00 PM EDT	0	0	0
May 2, 6:20 PM EDT	0	0	0
May 2, 6:40 PM EDT	0	0	0
May 2, 7:00 PM EDT	0	0	0
May 2, 7:20 PM EDT	0	0	0
May 2, 7:40 PM EDT	0	0	0
May 2, 8:00 PM EDT	0	0	0
May 2, 8:20 PM EDT	0	0	0
May 2, 8:40 PM EDT	0	0	0
May 2, 9:00 PM EDT	0	0	0
May 2, 9:20 PM EDT	0	0	0
May 2, 9:40 PM EDT	0	0	0
May 2, 10:00 PM EDT	0	0	0
May 2, 10:20 PM EDT	0	0	0
May 2, 10:40 PM EDT	0	0	0
May 2, 11:00 PM EDT	0	0	0
May 2, 11:20 PM EDT	0	0	0
May 2, 11:40 PM EDT	0	0	0
May 3, 12:00 AM EDT	0	0	0
May 3, 12:20 AM EDT	0	0	0
May 3, 12:40 AM EDT	0	0	0
May 3, 1:00 AM EDT	0	0	0
May 3, 1:20 AM EDT	0	0	0
May 3, 1:40 AM EDT	0	0	0
May 3, 2:00 AM EDT	0	0	0
May 3, 2:20 AM EDT	0	0	0
May 3, 2:40 AM EDT	0	0	0
May 3, 3:00 AM EDT	0	0	0
May 3, 3:20 AM EDT	0	0	0
May 3, 3:40 AM EDT	0	0	0
May 3, 4:00 AM EDT	0	0	0
May 3, 4:20 AM EDT	0	0	0
May 3, 4:40 AM EDT	0	0	0
May 3, 5:00 AM EDT	0	0	0
May 3, 5:20 AM EDT	0	0	0
May 3, 5:40 AM EDT	0	0	0
May 3, 6:00 AM EDT	0	0	0
May 3, 6:20 AM EDT	0	0	0
May 3, 6:40 AM EDT	0	0	0
May 3, 7:00 AM EDT	0	0	0
May 3, 7:20 AM EDT	0	0	0
May 3, 7:40 AM EDT	0	0	0
May 3, 8:00 AM EDT	0	0	0
May 3, 8:20 AM EDT	0	0	0
May 3, 8:40 AM EDT	0	0	0
May 3, 9:00 AM EDT	0	0	0
May 3, 9:20 AM EDT	0	0	0
May 3, 9:40 AM EDT	0	0	0
May 3, 10:00 AM EDT	0	0	0
May 3, 10:20 AM EDT	0	0	0
May 3, 10:40 AM EDT	0	0	0
May 3, 11:00 AM EDT	0	0	0
May 3, 11:20 AM EDT	0	0	0
May 3, 11:40 AM EDT	0	0	0
May 3, 12:00 PM EDT	0	0	0
May 3, 12:20 PM EDT	0	0	0
May 3, 12:40 PM EDT	0	0	0
May 3, 1:00 PM EDT	0	0	0
May 3, 1:20 PM EDT	0	0	0
May 3, 1:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, and Dollard-Des Ormeaux.

City	Problem Type	Report Time
Laval	Internet	18 hours ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Dollard-Des Ormeaux	Wi-fi	2 months ago
Boisbriand	Internet	2 months ago

Nearby cities with recent reports

Laval

1 recent signals

18 hours ago

Community Discussion

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Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

SalaUddin (@salauddinshah99) reported 8 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
mohan eappen (@mohaneappen) reported 12 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
lawrence bass (@lbass007) reported 13 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 16 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
summer the fighter (@SummerrWoodss) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Fha Gauthier (@voilalasoupe) reported 19 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 23 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
HowYouDrouin92 (@HowYouDrouin92) reported 30 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
HowYouDrouin92 (@HowYouDrouin92) reported 32 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 37 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
Badr S. Masri (@badrmasri) reported 45 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Averwing Entertainment (@AverwingTTV) reported 48 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 52 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 53 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

James Somaeck (@somaeck) reported 45 seconds ago
To end this thread, I'd ask @Videotron: 1) Is there a plan to implement #eSim? Don't simply say it's not available -- we know that! The question is whether there is a plan? 2) If "yes" to #1, what is the timeline to rollout? Saying it's a "non-issue" just doesn't cut it. 9/9
Brandon Caron (@b2caron) reported 2 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 4 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
Scale (@alliareault) reported 5 minutes ago
@LovesCanada8 Maxime, my son & I signed lease- tenant of 15 min globalist city Agora In Gatineau last July. Monopoly Corporative Accounts internet/tv owner/landlord facilitator Vidéotron provider- internet incl in rent! We never had! Corrupt Tribunal Administratif du Logement ruled against us!
Levi Gratton (@LeviGratton) reported 8 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
Scale (@alliareault) reported 9 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
Cass (@cassieloves1013) reported 9 minutes ago
@TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.
Amelie Leah (@melievisuals) reported 11 minutes ago
Anyone else with Videotron/Helix having issues?
Marc Lawsane (@InsaneLawsane) reported 18 minutes ago
@Videotron once again no service!?!?
Avanos 🇨🇦⚜️ (@Avanosss) reported 19 minutes ago
@PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!