Vidéotron Outage Report in Renaud, Laval, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Renaud, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Renaud, Laval, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Dollard-Des Ormeaux, Longueuil, Terrebonne, Kirkland, La Prairie, Pointe-Claire, Boisbriand, Blainville and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Renaud, Québec
Latest outage, problems and issue reports in Renaud and nearby locations:
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Amanda
(@wild_one1998) reported
from
Montréal, Québec
@Videotron Both cable boxes in the house went down last night, and are still down now
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but was able to connect wifi for free in park adjacent ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP already a couple of days
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Xaina
(@Xaina71) reported
@Videotron No internet in Edouard Montpetit H3T 1K4 .. it was down at 4pm today
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but was able to connect wifi for free in park in same neighborhood ! Hope it get fixed today ! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP like 2 days
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Dizrain
(@TheDizrain) reported
@Moepulido @Videotron H3V1C3 here, can confirm still no service :(
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Shaun Binsley
(@SBinsley) reported
@Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.
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Ash
(@Ash236004717712) reported
@Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but wifi is same neighbourhood public park working ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days
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JP Alpha Male
(@JPAlphaMale) reported
@Videotron Ndg in Montreal no internet but public wifi for free in park in same neighborhood ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days
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Xaina
(@Xaina71) reported
@Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit
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Manuel Pulido
(@Moepulido) reported
@Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?