Vidéotron Outage Report in Renaud, Laval, Quebec

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	16 hours ago
Montréal	Internet	1 day ago
Montréal	Wi-fi	6 days ago
Montréal	Internet	9 days ago
Montréal	Total Blackout	9 days ago
Montréal	Total Blackout	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

• 
  Katelyn Thomas (@katelynvthomas) reported 1 minute ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 5 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Fha Gauthier (@voilalasoupe) reported 11 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  courtney (@conicoletti) reported 12 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 13 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  sbg4evr (@sbg4evr) reported 14 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  M▼RKDIEZ (@markdiez514) reported 18 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Cee (@CeeFor) reported 19 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  jyseerys (@jayseereyes) reported 20 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Felipe PJ (@fjvost) reported 25 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Joseph Valenti (@BrokrBindr) reported 27 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  lawrence bass (@lbass007) reported 27 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Amanda (@wild_one1998) reported 28 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  jyseerys (@jayseereyes) reported 31 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 41 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 42 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Dan Carnelly (@dancarnelly) reported 45 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Kathy M (@kathym425) reported 50 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  summer the fighter (@SummerrWoodss) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jackxred) reported 5 minutes ago

  @Videotron any update on the outage in pierrefonds?

• 
  － ＋ (@malbiont) reported 11 minutes ago

  @Videotron Hi! I want to call to Est Europe and I would like to unlock my phone to do this and also add the 'Overseas long distance calls' option. It's urgent and due to the national holiday the customer service is not available. Please help!

• 
  Trouffman (@Trouffman) reported 13 minutes ago

  Tested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.

• 
  Aaron (@aaron70893) reported 15 minutes ago

  @mannylakeshow96 @Videotron At least someone’s finally taking care of their network issues lmaooooo! 👏

• 
  NuPays (@NuPays) reported 16 minutes ago

  @Videotron internet is down in Dollard des Ormeaux?

• 
  Sonali Karnick (@sonalikarnick) reported 25 minutes ago

  @Videotron The Helix app seems to get it right for timing but the resolution is not great when cast onto our screen.

• 
  ThatMom (@ThatMom12129649) reported 25 minutes ago

  @Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.

• 
  REZAALI HARSINI (@REZAALIHarsini) reported 26 minutes ago

  @Videotron my internet has been down for 30 minutes. Is there something wrong with the servers?

• 
  Gerry Beliveau (@gerrybeliveau) reported 30 minutes ago

  @Videotron my internet seems down in ddo

• 
  J $ L (@Ohmyfukinjuliaa) reported 30 minutes ago

  When @Videotron internet be slow afffff 😡😡😡😡