Vidéotron outages and service status in Renaud, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Renaud, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 20, 11:40 AM EDT	0	0
May 20, 12:00 PM EDT	0	0
May 20, 12:20 PM EDT	0	0
May 20, 12:40 PM EDT	0	0
May 20, 1:00 PM EDT	0	0
May 20, 1:20 PM EDT	0	0
May 20, 1:40 PM EDT	0	0
May 20, 2:00 PM EDT	0	0
May 20, 2:20 PM EDT	0	0
May 20, 2:40 PM EDT	0	0
May 20, 3:00 PM EDT	0	0
May 20, 3:20 PM EDT	0	0
May 20, 3:40 PM EDT	0	0
May 20, 4:00 PM EDT	0	0
May 20, 4:20 PM EDT	0	0
May 20, 4:40 PM EDT	0	0
May 20, 5:00 PM EDT	0	0
May 20, 5:20 PM EDT	0	0
May 20, 5:40 PM EDT	0	0
May 20, 6:00 PM EDT	0	0
May 20, 6:20 PM EDT	0	0
May 20, 6:40 PM EDT	0	0
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0
May 20, 7:40 PM EDT	0	0
May 20, 8:00 PM EDT	0	0
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0
May 21, 2:40 AM EDT	0	0
May 21, 3:00 AM EDT	0	0
May 21, 3:20 AM EDT	0	0
May 21, 3:40 AM EDT	0	0
May 21, 4:00 AM EDT	0	0
May 21, 4:20 AM EDT	0	0
May 21, 4:40 AM EDT	0	0
May 21, 5:00 AM EDT	0	0
May 21, 5:20 AM EDT	0	0
May 21, 5:40 AM EDT	0	0
May 21, 6:00 AM EDT	0	0
May 21, 6:20 AM EDT	0	0
May 21, 6:40 AM EDT	0	0
May 21, 7:00 AM EDT	0	0
May 21, 7:20 AM EDT	0	0
May 21, 7:40 AM EDT	0	0
May 21, 8:00 AM EDT	0	0
May 21, 8:20 AM EDT	0	0
May 21, 8:40 AM EDT	0	0
May 21, 9:00 AM EDT	0	0
May 21, 9:20 AM EDT	0	0
May 21, 9:40 AM EDT	0	0
May 21, 10:00 AM EDT	0	0
May 21, 10:20 AM EDT	0	0
May 21, 10:40 AM EDT	0	0
May 21, 11:00 AM EDT	0	0
May 21, 11:20 AM EDT	0	0
May 21, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval.

City	Problem Type	Report Time
Laval	Internet	19 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	3 months ago
Dollard-Des Ormeaux	Wi-fi	3 months ago
Boisbriand	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

HowYouDrouin92 (@HowYouDrouin92) reported 14 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
mohan eappen (@mohaneappen) reported 17 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
HowYouDrouin92 (@HowYouDrouin92) reported 18 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
Badr S. Masri (@badrmasri) reported 19 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 19 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
lawrence bass (@lbass007) reported 19 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 28 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
summer the fighter (@SummerrWoodss) reported 40 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Fha Gauthier (@voilalasoupe) reported 40 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 44 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 47 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Averwing Entertainment (@AverwingTTV) reported 53 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
SalaUddin (@salauddinshah99) reported 57 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

sLosada (@s_slosada) reported 7 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
Marc Lawsane (@InsaneLawsane) reported 10 minutes ago
@Videotron once again no service!?!?
Crab Navi 🦀 (@ChickenPoutine) reported 12 minutes ago
*Some people would say I never had 18/18 because I don't have the Videotron Centre.
Brandon Caron (@b2caron) reported 13 minutes ago
@FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢
Averwing Entertainment (@AverwingTTV) reported 16 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 22 minutes ago
@fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?
Toth (@FakeNews10164) reported 22 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
Black Siri (@ToLoveShay) reported 23 minutes ago
@Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.
DownHooligan (@DownHooligan) reported 23 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
Fluxtrot (@fluxtrot) reported 26 minutes ago
@Videotron I sent the details for my account. Also, you should get verified on X... You are cheaper than an Etsy creator selling tampons made out of fall leaves. YOU REEEEALLY need to get your **** together.