Vidéotron service status in Renaud, Quebec

Problems in the last 24 hours in Renaud, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Renaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Renaud, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	12 days ago
Montréal	Total Blackout	13 days ago
Montréal	Total Blackout	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Renaud, Quebec

Latest outage, problems and issue reports in Renaud and nearby locations:

• 
  lagarto malo 🦎 (@lagarto_malo) reported 1 minute ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 2 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Kathy M (@kathym425) reported 6 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Amanda (@wild_one1998) reported 8 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Fha Gauthier (@voilalasoupe) reported 13 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 16 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Katelyn Thomas (@katelynvthomas) reported 28 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 30 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Cee (@CeeFor) reported 30 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  lawrence bass (@lbass007) reported 31 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  summer the fighter (@SummerrWoodss) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Joseph Valenti (@BrokrBindr) reported 33 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Elephant Stone (@ElephantStoneHQ) reported 41 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  courtney (@conicoletti) reported 42 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  M▼RKDIEZ (@markdiez514) reported 43 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  jyseerys (@jayseereyes) reported 43 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Dan Carnelly (@dancarnelly) reported 46 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Felipe PJ (@fjvost) reported 47 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  sbg4evr (@sbg4evr) reported 47 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AG (@factspolitics_) reported 38 seconds ago

  @Videotron Whatver you do, avoid Vidéotron at all costs. They’re the absolute worst organization that I’ve ever dealt with. It’s 10:30 PM, and their customer service and technical support lines are closed. I currently have no internet (using data from cell). Unreal.

• 
  🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported 1 minute ago

  @jfmezei @Milnoc @SBishayIRIS Been with Videotron since 2017, leaving Bell behind. Roaming is not an issue anywhere in Canada, USA or Caribbean, even Cuba. We buy our devices outright and do not fall for the $0 subsidized phone. Owning it gets you cheaper plans, I got 10GB, North America roaming for $40/mnth

• 
  ℓuxury ✨ (@lux_crk) reported 4 minutes ago

  @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

• 
  Marty Fava (@MartyFava1) reported 5 minutes ago

  @videotron Hey. I pay for CBS on my Vidéotron grid. Yet why am I getting the Global News on 687 as of 7PM instead of the golf playoff on CBS. #refund This has been a persistent problem that needs to be rectified.

• 
  jay (@cinderleaves) reported 7 minutes ago

  @Videotron There an outage in MTL or something? Tried to reset my router 3 times and still flashing

• 
  🇨🇦 Sauron (@Nemesis4All) reported 7 minutes ago

  @Videotron Is the internet currently down?

• 
  Jean-François Mezei (@jfmezei) reported 7 minutes ago

  @CdnAvSpotter @Milnoc @SBishayIRIS This is why I am curious whether Videotron has text in contracts with its retail customers about limited roaming. AT&T has such text when you buy prepaid service. you have “free” roaming iN Canada, but more than 50% of usage must happen on AT&T network.

• 
  Adriana (@looneyadri) reported 12 minutes ago

  @Videotron is there an internet outage in st-leonard right now?

• 
  David the Dietitian (@SciBasedNutr) reported 12 minutes ago

  @Videotron Tell that to @AdaMcVean who appears to not be able to get a refund because of poor customer service and/or shady practices.

• 
  John Laberge (@JohnLaberge) reported 17 minutes ago

  @Videotron I just wanted to make sure that you know about the internet outage in Notre Dame de Grace area.