Vidéotron

Vidéotron Outage Report in Arnprior, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Arnprior, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Arnprior and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Arnprior, Ontario 12/23/2025 08:40

December 23: Problems at Vidéotron

Vidéotron is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SasakiAlberto Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported

    @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

  • CBergstaller Camille Bergstaller (@CBergstaller) reported

    Dear @Videotron you raise everyone’s monthly bills for better service. But today we are experiencing major internet outage across Montreal and to top it out all your phone lines and websites are down?? Explain! #videotron #internetoutage #nowifi

  • mpatters_can Mpatt Mpatt 🗣 (@mpatters_can) reported

    I think videotron is having some major issues... (in Gatineau as well)

  • LeaSchizas TheWritingJungle (@LeaSchizas) reported

    @Videotron pierrefonds, no internet and TV service. What's going on.

  • chantale_boivin Chantale Boivin (@chantale_boivin) reported

    @videotron Hello Vidéotron!!! My boyfriend need to work with your crapy internet... What’s you doinnn...??? Cannot even do *611 to reach you either. Horrible service. Anybody out there??

  • mtl_boredstupid verbal kint (@mtl_boredstupid) reported

    @robertdicesare @danlap4 @Videotron St michel down.... site internet videotron down... ligne de soutien technic down

  • XxSweetspice Sweet spice (@XxSweetspice) reported

    @Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    videotron please fix your wifi problem tabarnak

  • ldionmarcil Louis Dion-Marcil (@ldionmarcil) reported

    @fagstein @denkiii @Videotron It's a bad DNS push to their routeurs. Switch to public ones (1.1.1.1,8.8.8.8) and it'll work again.

  • HangryBeaver1 Hangry_Beaver (@HangryBeaver1) reported

    @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?