Vidéotron Outage Report in Arnprior, Ontario

Problems in the last 24 hours in Arnprior, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Arnprior, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Thibault (@Dave_Thibault) reported 2 minutes ago

  @JesssAdel My home and work both had Videotron and both had frequent outages. For my home internet we changed to VT's Helix network and that seemed to fix the issues (It was the same price and we got faster DL speeds). We're still having problems at work though.

• 
  Josh Pottel (@JPottel) reported 2 minutes ago

  @Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)

• 
  Simuël - BLM✊🏾 (@LehkonenN1Fan) reported 6 minutes ago

  @Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.

• 
  segacs (@segacs) reported 7 minutes ago

  @CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.

• 
  Jean Sla (@JeanSla1) reported 7 minutes ago

  @Videotron Hey I moved into my friends apartment after he died. I called videotron to close his account and open a new one in my name. They transfered his videotron debt into my name. I received a 400$ debt. I never agreed to take over his account? I only wanted to close his and open one

• 
  SCRP (@SCRP_FN) reported 9 minutes ago

  @Videotron Having issues with my ping during the day but not at night, please help me fix this, I really want to stay with your plan, but if this keeps going, I'm calling Bell.

• 
  segacs (@segacs) reported 10 minutes ago

  @Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.

• 
  Josh Pottel (@JPottel) reported 13 minutes ago

  After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)

• 
  SpacedDuck (@GringoStarr2029) reported 16 minutes ago

  @Videotron @KJ_Parker_008 Hey Videotron maybe shove your PR reply up your *** and realize she's had issues and braindead techs out multiple times with no resolution. Maybe your CEO can visit her for a day and see how awful your service is vs continuing to leave her and likely countless others hanging.

• 
  Axel Schulz (@axelschule) reported 18 minutes ago

  @Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?