Vidéotron outages and service status in Châteauguay, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Châteauguay, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 27, 4:48 PM EDT.

Internet (50%)
Phone (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Châteauguay, Quebec

The most recent Vidéotron outage reports came from the following cities: Kirkland, Saint-Constant, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Kirkland	Phone	1 day ago
Saint-Constant	Internet	20 days ago
Saint-Constant	Internet	1 month ago
Saint-Constant	Internet	1 month ago
Mercier	Internet	1 month ago
Dollard-Des Ormeaux	TV	2 months ago

Nearby cities with recent reports

Kirkland

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Katelyn Thomas (@katelynvthomas) reported 13 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Tom (@dirtydinarzo) reported 15 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
Averwing Entertainment (@AverwingTTV) reported 18 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
mohan eappen (@mohaneappen) reported 19 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Joseph Valenti (@BrokrBindr) reported 25 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 25 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 29 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Brommelier (@jonjerkone) reported 37 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 38 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
summer the fighter (@SummerrWoodss) reported 42 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
KitEdotca (@KittEdotca) reported 43 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Priesh Mistry (@TheMistryUK) reported 46 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
lagarto malo 🦎 (@lagarto_malo) reported 53 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Fluxtrot (@fluxtrot) reported 4 minutes ago
@Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 6 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago
@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.
Black Siri (@ToLoveShay) reported 10 minutes ago
@Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Jj89 (@Jj8990313510) reported 12 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
Morin (@MorinLoL1) reported 14 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Mario Legendre (@marioleg25) reported 15 minutes ago
@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 15 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
Toth (@FakeNews10164) reported 16 minutes ago
This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH