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Vidéotron

Vidéotron outages and service status in Châteauguay, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Châteauguay, including 0 direct reports.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Châteauguay, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Mercier, Longueuil, Dollard-Des Ormeaux, and Pointe-Claire.

CityProblem TypeReport Time
Montréal Internet 5 days ago
Montréal Internet 5 days ago
Montréal Wi-fi 10 days ago
Montréal Internet 13 days ago
Montréal Total Blackout 13 days ago
Montréal Total Blackout 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Châteauguay, Quebec

Latest outage, problems and issue reports in Châteauguay and nearby locations:

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    Anyone else having @Videotron internet issues?

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • DroussyBabe
    Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Quebec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • mtn_carnet
    m@rie (@mtn_carnet) reported from Montréal, Quebec

    @Videotron Service internet.

  • EL_Loso
    Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Quebec

    I hope Videotron fix my home internet ASAP

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • CeeFor
    Cee (@CeeFor) reported from Montréal, Quebec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo
    lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Quebec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ananarchie
    Anastasia is marooned in The Ontario (@ananarchie) reported

    @_paisiblement nah there's a massive outage. I'm with Videotron and I'm fine but my sister's internet and data is also out completely

  • _paisiblement
    julichou peluche en sucre (@_paisiblement) reported

    @ananarchie oh god i asked some friends who are with videotron and they said they were fine so i thought i was the problem !!! me voilà rassurée

  • TinaLuvy
    SomewhereFarAway|°• (@TinaLuvy) reported

    Yesterday TD had some issues with their direct deposit Today Videotron and Fizz is down.

  • SensFan1984
    Scott Sloan (@SensFan1984) reported

    @JustMikeTwo @pxolaaaa @Videotron Can confirm, I used the same fix

  • jessylavoie91
    Jessy Lavoie (@jessylavoie91) reported

    @Videotron it`s a DNS issue. I change my router to look at google DNS instead of videotron DNS. Works for me now.

  • amumidi
    Mahdi (@amumidi) reported

    @Videotron why you do not provide english translations for your posts here? you do not have English speaking clients?!!! also you just know how to increase the monthly payments and decrease quality of your service...

  • infamousadam13
    ÆCH (@infamousadam13) reported

    @Videotron There better be a credit, this is now the second time in a month that an outage has happened under your company, not only does it **** up mine and others working days it also doesn't give me trust that I'd want to resign with you guys

  • TherrienBR
    Cristiano Therrien (@TherrienBR) reported

    @ValidTrxcz I'm using a VPN service over Videotron's network and it's working fine. Even faster than before

  • kirkh24
    d silver (@kirkh24) reported

    @Videotron My LTE service is also down but for some reason I can access Twitter. And Videotron CS and tech support numbers are also not working...

  • Foureyedhuman2
    Foureyedhuman (@Foureyedhuman2) reported

    @ElephantStoneHQ @Videotron change up your dns to 8.8.8.8 and you'll be fine. i have the same problem.