Vidéotron

Vidéotron Outage Report in Baie-Comeau, Côte-Nord, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-Comeau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-Comeau, Côte-Nord, Québec 03/01/2026 16:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron

  • TalbotCaroline1 Caroline Talbot (@TalbotCaroline1) reported

    @Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.

  • DinoGantala Dino Dwayne Gantala (@DinoGantala) reported

    @Videotron I have been experiencing some internet problems. My helix gateway has been on downstream synchronization for the past 3 hours. Help please.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @joshnet @Videotron It cut out because the Chinese government guy listening in on you pressed « pause » because he had to go pee :-) have you tried disabling the useless 5G thing and sticking to LTE?

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are vague there as well.

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron having playback issues for taped shows and I'm having a hard time connecting to channels. Seems others are having the same issue. Are you having a network problem?

  • elka_ elka (@elka_) reported

    @craigzour @Delita_Hyral @Videotron still not working here, is yours back?

  • passionthy Isa Tran (@passionthy) reported

    @Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?

  • falkaanne Kathy (@falkaanne) reported

    @lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.

  • EffieZavradinos EZ74🇨🇦🇬🇷 (@EffieZavradinos) reported

    @passionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.