Vidéotron

Vidéotron Outage Report in Baie-Comeau, Côte-Nord, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-Comeau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-Comeau, Côte-Nord, Québec 12/20/2025 14:25

December 20: Problems at Vidéotron

Vidéotron is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • silverdesk benjamin saravia (@silverdesk) reported

    @Videotron Is there a map for the outage?

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron @Videotron is down in Kirkland. When will you be up?

  • FeathyWap Jeremy (@FeathyWap) reported

    @Videotron Bell never went out, we better be compensated

  • a_dewal0000 daadi daadi (@a_dewal0000) reported

    @Videotron Services still down in H7N. 🙁

  • bgervasi bruno gervasi (@bgervasi) reported

    One hour on chat on #videotron with no response from them. Awful , regardless of the storm, we they need find a way to communicate with their customers. It would reduce the stress on clients and staff

  • RioLibero Rio V Libero (@RioLibero) reported

    @Videotron still down in Kirkland

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron 3rd day today with no internet whereas our electricity was only out for almost a day. How long before internet will work again, it's taking you too long and everyone in the building has the same problem.

  • L0uraG curi00sa (@L0uraG) reported

    @endeezed @Videotron Two days -we never lost power and still no wireless. Is it time to switch back to bell….?

  • KevinS55978750 KevinS (@KevinS55978750) reported

    @Videotron Is there a network map where we can confirm if our home internet is down due to your outage vs something on our end?

  • w1nd_FPS wind (@w1nd_FPS) reported

    @Videotron Still down in H3W1E5.