Vidéotron

Vidéotron Outage Report in Baie-Comeau, Côte-Nord, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Baie-Comeau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Baie-Comeau, Côte-Nord, Québec 02/05/2026 12:45

February 05: Problems at Vidéotron

Vidéotron is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • aliasprado Eduardo Prado (@aliasprado) reported

    @Videotron why is your website so bad? Is down half the time and the other half I have to log back in every time I switch screens. Horrible.

  • marissasidel1 Marissa Sidel (@marissasidel1) reported

    @BellCare After a week of getting ****** around with no shows and no return calls for faulty equipment we finally made the switch to @Videotron. Everything works and the speed is like lightning. You’ll never see us again.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron occasional pixel issue on CNN

  • clogicca Steven (@clogicca) reported

    went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv

  • tocchet77 yanick drouin (@tocchet77) reported

    @PKP_Qc @Videotron @Quebecor Never

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are weak and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening?!

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.

  • philochsghost Phil Ochs’ ghost (@philochsghost) reported

    @getfiscal Videotron sucks.

  • CMfly Chris McNeil (@CMfly) reported

    @Videotron I normally don’t notice but the broken lte data in my area really sucks when there is a power outage. Have to leave zone to get data.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron pixel breakup issue with CNN!