Vidéotron Outage Report in Baie-Comeau, Côte-Nord, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Baie-Comeau, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Baie-Comeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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VLMC (@VeryLoudMC) reported
@Videotron To anyone reading this: You can set your DNS server on your PC on through your router to 8.8.8.8 or 1.1.1.1, Videotron's DNS servers went down.
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Mahdi (@amumidi) reported
@Videotron why you do not provide english translations for your posts here? you do not have English speaking clients?!!! also you just know how to increase the monthly payments and decrease quality of your service...
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John Xydous (@johnxydous) reported
@CommentsMia @Videotron Hang on, taking out the trash....
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Janet (@ottcdrfurniture) reported
@Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.
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Ken Quinn (@kwquinn) reported
@mayq2012 @Videotron @francoislegault There's a major outage going on. So even if you reached Videotron you'd likely end up in voicemail hell and no further ahead. All I can say is be patient.
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Patrick Loyer (@patloyer) reported
@Videotron Even customer service phone number and tech support down
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andrew quenneville (@AndrewTechDude) reported
@Videotron even my phone LTE is down
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moki (@canadiancapers) reported
@videotron what’s up with the major outage? Can’t get through. Can’t get work done. Not a happy camper. At all.
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Foureyedhuman (@Foureyedhuman2) reported
@GronkWRLD @ElephantStoneHQ @Videotron Bottom right on your PC right click on the internet connection -> open network settings -> change adapter options -> choose your net and double click -> properties -> find IPv4 -> on the bottom instead of "using auto dns" change it to manual and type in what i said before.
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Dr. Paul Marriott (@pmarriott) reported
@flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.