1. Home
  2. Companies
  3. Vidéotron
  4. Mont-Royal
Vidéotron

Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Sep 8, 7:22 PM EDT.
  • 75% Internet (75%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 4 days ago
Montréal Internet 6 days ago
Montréal Internet 9 days ago
Montréal Total Blackout 9 days ago
Montréal Internet 13 days ago
Montréal Internet 13 days ago

Nearby cities with recent reports

Montréal

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • AverwingTTV
    Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec

    @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • Iqballer69
    Ahsan. (@Iqballer69) reported from Montréal, Quebec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

  • NickChrysantha1
    Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • phosfiend
    Richard E Flanagan (@phosfiend) reported from Montréal, Quebec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998
    Amanda (@wild_one1998) reported from Montréal, Quebec

    @Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported

    @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported

    @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

  • GlitchTechFan
    Emmanuel (@GlitchTechFan) reported

    So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

  • Ott_Andrew_Cam
    Andrew Cameron (@Ott_Andrew_Cam) reported

    @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

  • boursouvie
    Jean Laroche (@boursouvie) reported

    Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

  • somaeck
    James Somaeck (@somaeck) reported

    The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

  • cassieloves1013
    Cass (@cassieloves1013) reported

    @TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled