Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 9, 9:16 PM EDT.

Internet (63%)
Wi-fi (23%)
Total Blackout (9%)
TV (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0
Apr 11, 4:20 PM EDT	0	0
Apr 11, 4:40 PM EDT	0	0
Apr 11, 5:00 PM EDT	0	0
Apr 11, 5:20 PM EDT	0	0
Apr 11, 5:40 PM EDT	0	0
Apr 11, 6:00 PM EDT	0	0
Apr 11, 6:20 PM EDT	0	0
Apr 11, 6:40 PM EDT	0	0
Apr 11, 7:00 PM EDT	0	0
Apr 11, 7:20 PM EDT	0	0
Apr 11, 7:40 PM EDT	0	0
Apr 11, 8:00 PM EDT	0	0
Apr 11, 8:20 PM EDT	0	0
Apr 11, 8:40 PM EDT	0	0
Apr 11, 9:00 PM EDT	0	0
Apr 11, 9:20 PM EDT	0	0
Apr 11, 9:40 PM EDT	0	0
Apr 11, 10:00 PM EDT	0	0
Apr 11, 10:20 PM EDT	0	0
Apr 11, 10:40 PM EDT	0	0
Apr 11, 11:00 PM EDT	0	0
Apr 11, 11:20 PM EDT	0	0
Apr 11, 11:40 PM EDT	0	0
Apr 12, 12:00 AM EDT	0	0
Apr 12, 12:20 AM EDT	0	0
Apr 12, 12:40 AM EDT	0	0
Apr 12, 1:00 AM EDT	0	0
Apr 12, 1:20 AM EDT	0	0
Apr 12, 1:40 AM EDT	0	0
Apr 12, 2:00 AM EDT	0	0
Apr 12, 2:20 AM EDT	0	0
Apr 12, 2:40 AM EDT	0	0
Apr 12, 3:00 AM EDT	0	0
Apr 12, 3:20 AM EDT	0	0
Apr 12, 3:40 AM EDT	0	0
Apr 12, 4:00 AM EDT	0	0
Apr 12, 4:20 AM EDT	0	0
Apr 12, 4:40 AM EDT	0	0
Apr 12, 5:00 AM EDT	0	0
Apr 12, 5:20 AM EDT	0	0
Apr 12, 5:40 AM EDT	0	0
Apr 12, 6:00 AM EDT	0	0
Apr 12, 6:20 AM EDT	0	0
Apr 12, 6:40 AM EDT	0	0
Apr 12, 7:00 AM EDT	0	0
Apr 12, 7:20 AM EDT	0	0
Apr 12, 7:40 AM EDT	0	0
Apr 12, 8:00 AM EDT	0	0
Apr 12, 8:20 AM EDT	0	0
Apr 12, 8:40 AM EDT	0	0
Apr 12, 9:00 AM EDT	0	0
Apr 12, 9:20 AM EDT	0	0
Apr 12, 9:40 AM EDT	0	0
Apr 12, 10:00 AM EDT	0	0
Apr 12, 10:20 AM EDT	0	0
Apr 12, 10:40 AM EDT	0	0
Apr 12, 11:00 AM EDT	0	0
Apr 12, 11:20 AM EDT	0	0
Apr 12, 11:40 AM EDT	0	0
Apr 12, 12:00 PM EDT	0	0
Apr 12, 12:20 PM EDT	0	0
Apr 12, 12:40 PM EDT	0	0
Apr 12, 1:00 PM EDT	0	0
Apr 12, 1:20 PM EDT	0	0
Apr 12, 1:40 PM EDT	0	0
Apr 12, 2:00 PM EDT	0	0
Apr 12, 2:20 PM EDT	0	0
Apr 12, 2:40 PM EDT	0	0
Apr 12, 3:00 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Internet	3 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Wi-fi	14 days ago

Nearby cities with recent reports

Montréal

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

martin lutteral 🇨🇦 (@mlutteral) reported 2 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Sean Lloyd (@SeanLloyd93) reported 5 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Katelyn Thomas (@katelynvthomas) reported 5 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Issa Sissoko (@IssaCheckmate) reported 13 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Kathy M (@kathym425) reported 14 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Droussy 🎙🔥 (@DroussyBabe) reported 22 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
m@rie (@mtn_carnet) reported 27 minutes ago from Montréal, Quebec
@Videotron Service internet.
Kathy M (@kathym425) reported 33 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
KitEdotca (@KittEdotca) reported 33 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
martin lutteral 🇨🇦 (@mlutteral) reported 41 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Amanda (@wild_one1998) reported 42 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Elephant Stone (@ElephantStoneHQ) reported 42 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
jyseerys (@jayseereyes) reported 45 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
M▼RKDIEZ (@markdiez514) reported 47 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Averwing Entertainment (@AverwingTTV) reported 51 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 52 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Kristian Gravenor (@CoolopolisMTL) reported 58 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Felipe PJ (@fjvost) reported 58 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Dan Carnelly (@dancarnelly) reported 59 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Detlef (@Detlef) reported 58 seconds ago
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
James Somaeck (@somaeck) reported 5 minutes ago
I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9
James Somaeck (@somaeck) reported 7 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Emmanuel (@GlitchTechFan) reported 7 minutes ago
Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!
Lex Harvey (@lexharvs) reported 8 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Event_201_Prophecy (@grcAffiliate) reported 11 minutes ago
@Videotron YOUR APP DOESNT WORK YOUR APP DOESNT WORK!!!!!!
Scale (@alliareault) reported 12 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 12 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS