Vidéotron Outage Report in Mont-Royal, Montréal, Quebec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Mont-Royal, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (8%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Mont-Royal, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Saint-Constant, Laval, Longueuil, La Prairie, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 1 day ago |
|
Montréal
|
Internet | 2 days ago |
|
Montréal
|
Wi-fi | 7 days ago |
|
Montréal
|
Internet | 9 days ago |
|
Montréal
|
Total Blackout | 10 days ago |
|
Montréal
|
Total Blackout | 10 days ago |
Community Discussion
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Vidéotron Issues Reports Near Mont-Royal, Quebec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Brommelier (@jonjerkone) reported from Westmount, QuebecWhen a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Richard E Flanagan (@phosfiend) reported from Montréal, Quebec@Videotron internet seems to be down for folks in Hudson/St lazare
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Jaaaaaayyyyy (@zerojay) reported from Montréal, QuebecVideotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Juliana C 🏳️🌈 (@juycer) reported from Longueuil, QuebecBesides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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HowYouDrouin92 (@HowYouDrouin92) reported from Laval, QuebecAnyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, QuebecIf you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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DARRELL (@darealityy) reported from Brossard, Quebec@NobuBergy @Videotron Damn times are hard out here!
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Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
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Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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mariana neri (@nananeri) reported@Videotron my internet is down, any idea when the service will be restored? (St Michel neighborhood)
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Jesska (@jessicamenard4) reported@Videotron Girl, Sophie gravelle, at the kiosque in orleans ottawa, ON didn’t understand what i was saying and started giving me attitude and being rude, cutting me off and wouldnt let me speak. Wishing there was someone there higher up there to help.
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benjamin saravia (@silverdesk) reported@gauthiergarnier @Videotron I have a Bell client connection. Same problem. No muy bueno :/
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@shraf (@aezzat30) reported@Videotron how many times does a technician have to visit a client to fix a problem??why can’t a client swap out a faulty device at your store??????
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Chit2am (@chit2am) reported@Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!
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Andy Kaplan-Myrth (@kaplanmyrth) reportedIn Nov 2019, media arms of Bell, Rogers, and Videotron asked the Federal Court to order *themselves* and other ISPs to block unlicensed streaming service GoldTV. Today, @TekSavvyBuzz is taking that case to the Supreme Court of Canada. 🧵👇🏼
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Martin Arganaraz (@MartinArganara1) reportedHey, my client space isn't working and I need to add data to my phone. Can you help support? @Videotron
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POS (@POSWireless) reported@Videotron really not reliable, Internet down Boisbriand
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Jason (@JasonZeroOne_) reportedmmmhmmm, gota love a cellphone provider like @chatrmobile even though theyre under among the biggest service providers, like @Rogers or @Videotron whichever it is now, i pay my bill, n then what? get cut off every 28th? lol, imagine if u guys cared at all about your clients
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اشيانه فاخته (@Andreharmonic) reported@Videotron you have the worth customer service in Montreal. Your staff offered me a discount to keep me with your business. Now, when I check my bill, I find that you charge me even more than before. How you train your staffs?!!!