Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
The most recent signal from this area was received Jul 11, 8:52 PM EDT.

Internet (85%)
E-mail (4%)
Total Blackout (4%)
Wi-fi (4%)
TV (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Jul 11, 4:00 AM EDT	0	0	0
Jul 11, 4:20 AM EDT	0	0	0
Jul 11, 4:40 AM EDT	0	0	0
Jul 11, 5:00 AM EDT	0	0	0
Jul 11, 5:20 AM EDT	0	0	0
Jul 11, 5:40 AM EDT	0	0	0
Jul 11, 6:00 AM EDT	0	0	0
Jul 11, 6:20 AM EDT	0	0	0
Jul 11, 6:40 AM EDT	0	0	0
Jul 11, 7:00 AM EDT	0	0	0
Jul 11, 7:20 AM EDT	0	0	0
Jul 11, 7:40 AM EDT	0	0	0
Jul 11, 8:00 AM EDT	0	0	0
Jul 11, 8:20 AM EDT	0	0	0
Jul 11, 8:40 AM EDT	0	0	0
Jul 11, 9:00 AM EDT	0	0	0
Jul 11, 9:20 AM EDT	0	0	0
Jul 11, 9:40 AM EDT	0	0	0
Jul 11, 10:00 AM EDT	0	0	0
Jul 11, 10:20 AM EDT	0	0	0
Jul 11, 10:40 AM EDT	0	0	0
Jul 11, 11:00 AM EDT	0	0	0
Jul 11, 11:20 AM EDT	0	0	0
Jul 11, 11:40 AM EDT	0	0	0
Jul 11, 12:00 PM EDT	0	0	0
Jul 11, 12:20 PM EDT	0	0	0
Jul 11, 12:40 PM EDT	0	0	0
Jul 11, 1:00 PM EDT	0	0	0
Jul 11, 1:20 PM EDT	0	0	0
Jul 11, 1:40 PM EDT	0	0	0
Jul 11, 2:00 PM EDT	0	0	0
Jul 11, 2:20 PM EDT	0	0	0
Jul 11, 2:40 PM EDT	0	0	0
Jul 11, 3:00 PM EDT	0	0	0
Jul 11, 3:20 PM EDT	0	0	0
Jul 11, 3:40 PM EDT	0	0	0
Jul 11, 4:00 PM EDT	0	0	0
Jul 11, 4:20 PM EDT	0	0	0
Jul 11, 4:40 PM EDT	0	0	0
Jul 11, 5:00 PM EDT	0	0	0
Jul 11, 5:20 PM EDT	0	0	0
Jul 11, 5:40 PM EDT	0	0	0
Jul 11, 6:00 PM EDT	0	0	0
Jul 11, 6:20 PM EDT	0	0	0
Jul 11, 6:40 PM EDT	0	0	0
Jul 11, 7:00 PM EDT	0	0	0
Jul 11, 7:20 PM EDT	0	0	0
Jul 11, 7:40 PM EDT	0	0	0
Jul 11, 8:00 PM EDT	0	0	0
Jul 11, 8:20 PM EDT	0	0	0
Jul 11, 8:40 PM EDT	0	0	0
Jul 11, 9:00 PM EDT	0	0	0
Jul 11, 9:20 PM EDT	0	0	0
Jul 11, 9:40 PM EDT	0	0	0
Jul 11, 10:00 PM EDT	0	0	0
Jul 11, 10:20 PM EDT	0	0	0
Jul 11, 10:40 PM EDT	0	0	0
Jul 11, 11:00 PM EDT	0	0	0
Jul 11, 11:20 PM EDT	0	0	0
Jul 11, 11:40 PM EDT	0	0	0
Jul 12, 12:00 AM EDT	0	0	0
Jul 12, 12:20 AM EDT	0	0	0
Jul 12, 12:40 AM EDT	0	0	0
Jul 12, 1:00 AM EDT	0	0	0
Jul 12, 1:20 AM EDT	0	0	0
Jul 12, 1:40 AM EDT	0	0	0
Jul 12, 2:00 AM EDT	0	0	0
Jul 12, 2:20 AM EDT	0	0	0
Jul 12, 2:40 AM EDT	0	0	0
Jul 12, 3:00 AM EDT	0	0	0
Jul 12, 3:20 AM EDT	0	0	0
Jul 12, 3:40 AM EDT	0	0	0
Jul 12, 4:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Montréal	Internet	5 days ago
Montréal	Internet	6 days ago
Montréal	TV	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago

Nearby cities with recent reports

Montréal

3 recent signals

7 hours ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Issa Sissoko (@IssaCheckmate) reported 42 seconds ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Kathy M (@kathym425) reported 2 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Beth W (@bunnyette) reported 5 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Averwing Entertainment (@AverwingTTV) reported 13 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Elephant Stone (@ElephantStoneHQ) reported 14 minutes ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
jyseerys (@jayseereyes) reported 23 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 23 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
martin lutteral 🇨🇦 (@mlutteral) reported 30 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Kristian Gravenor (@CoolopolisMTL) reported 40 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 43 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Dan Carnelly (@dancarnelly) reported 48 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
jyseerys (@jayseereyes) reported 49 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
sbg4evr (@sbg4evr) reported 53 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
martin lutteral 🇨🇦 (@mlutteral) reported 54 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
M▼RKDIEZ (@markdiez514) reported 54 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Katelyn Thomas (@katelynvthomas) reported 57 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Jaaaaaayyyyy (@zerojay) reported 59 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
lagarto malo 🦎 (@lagarto_malo) reported 59 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 4 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
Grok (@grok) reported 5 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 5 minutes ago
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
Andrew Cameron (@Ott_Andrew_Cam) reported 5 minutes ago
@Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.
Morin (@MorinLoL1) reported 7 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 8 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
stephanie 🌻 (@31to76) reported 9 minutes ago
is anyone’s videotron internet super slow? mine has been like this since yesterday but not sure if it’s just me.
Mr. FrozenToast (@Rafi_Farkas) reported 9 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
livingdead360 (@livingdead360) reported 10 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
DJV (@wickerman555666) reported 18 minutes ago
@AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking