Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

Vidéotron signals over the past 24 hours, with local activity from Mont-Royal, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Blainville.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	4 days ago
Montréal	Internet	7 days ago
Montréal	Internet	9 days ago
Montréal	Internet	15 days ago
Montréal	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 3 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 12 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  DARRELL (@darealityy) reported 13 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  David MacIntyre (@dave_mac609) reported 19 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  Priesh Mistry (@TheMistryUK) reported 21 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Beth W (@bunnyette) reported 24 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  summer the fighter (@SummerrWoodss) reported 24 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  sbg4evr (@sbg4evr) reported 27 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Issa Sissoko (@IssaCheckmate) reported 28 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Jaaaaaayyyyy (@zerojay) reported 30 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Elephant Stone (@ElephantStoneHQ) reported 33 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Issa Sissoko (@IssaCheckmate) reported 41 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Brommelier (@jonjerkone) reported 46 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 50 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Kristian Gravenor (@CoolopolisMTL) reported 51 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Badr S. Masri (@badrmasri) reported 52 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  khai (@sumtimw0ng) reported 55 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 56 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Dan Carnelly (@dancarnelly) reported 58 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPro YT (@YtIpro57328) reported 4 minutes ago

  @Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 7 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 8 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Francis Taquin (@FrancisTaquin1) reported 10 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Tina (@curious6720) reported 13 minutes ago

  No internet #videotron Down since 7:00 p.m.

• 
  Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago

  Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

• 
  Ann 🇨🇦 (@Annwatson29) reported 16 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  Isabella Reed (@bella_reedq) reported 16 minutes ago

  @NenkMonica Terrible tragedy. Prayers for her loved ones. Really hope they figure out what caused that videotron to fall.

• 
  Blondie (@One_Hit_Wondr) reported 19 minutes ago

  My internet has been slow or down in Beaconsfield Quebec for 2 days. @Videotron any outage info or estimated fix time?