Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around Mont-Royal, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 30, 3:18 AM EDT.

Internet (83%)
TV (11%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Apr 29, 9:20 AM EDT	0	0	0
Apr 29, 9:40 AM EDT	0	0	0
Apr 29, 10:00 AM EDT	0	0	0
Apr 29, 10:20 AM EDT	0	0	0
Apr 29, 10:40 AM EDT	0	0	0
Apr 29, 11:00 AM EDT	0	0	0
Apr 29, 11:20 AM EDT	0	0	0
Apr 29, 11:40 AM EDT	0	0	0
Apr 29, 12:00 PM EDT	0	0	0
Apr 29, 12:20 PM EDT	0	0	0
Apr 29, 12:40 PM EDT	0	0	0
Apr 29, 1:00 PM EDT	0	0	0
Apr 29, 1:20 PM EDT	0	0	0
Apr 29, 1:40 PM EDT	0	0	0
Apr 29, 2:00 PM EDT	0	0	0
Apr 29, 2:20 PM EDT	0	0	0
Apr 29, 2:40 PM EDT	0	0	0
Apr 29, 3:00 PM EDT	0	0	0
Apr 29, 3:20 PM EDT	0	0	0
Apr 29, 3:40 PM EDT	0	0	0
Apr 29, 4:00 PM EDT	0	0	0
Apr 29, 4:20 PM EDT	0	0	0
Apr 29, 4:40 PM EDT	0	0	0
Apr 29, 5:00 PM EDT	0	0	0
Apr 29, 5:20 PM EDT	0	0	0
Apr 29, 5:40 PM EDT	0	0	0
Apr 29, 6:00 PM EDT	0	0	0
Apr 29, 6:20 PM EDT	0	0	0
Apr 29, 6:40 PM EDT	0	0	0
Apr 29, 7:00 PM EDT	0	0	0
Apr 29, 7:20 PM EDT	0	0	0
Apr 29, 7:40 PM EDT	0	0	0
Apr 29, 8:00 PM EDT	0	0	0
Apr 29, 8:20 PM EDT	0	0	0
Apr 29, 8:40 PM EDT	0	0	0
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	6 hours ago
Montréal	Internet	6 hours ago
Montréal	Internet	6 hours ago
Montréal	TV	2 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

6 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Katelyn Thomas (@katelynvthomas) reported 1 minute ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
martin lutteral 🇨🇦 (@mlutteral) reported 11 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Issa Sissoko (@IssaCheckmate) reported 12 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
martin lutteral 🇨🇦 (@mlutteral) reported 14 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Richard E Flanagan (@phosfiend) reported 15 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
m@rie (@mtn_carnet) reported 17 minutes ago from Montréal, Quebec
@Videotron Service internet.
martin lutteral 🇨🇦 (@mlutteral) reported 17 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
David MacIntyre (@dave_mac609) reported 18 minutes ago from Montréal, Quebec
@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
jyseerys (@jayseereyes) reported 23 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
jyseerys (@jayseereyes) reported 25 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Beth W (@bunnyette) reported 26 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
martin lutteral 🇨🇦 (@mlutteral) reported 28 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
sbg4evr (@sbg4evr) reported 32 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Kathy M (@kathym425) reported 34 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Kristian Gravenor (@CoolopolisMTL) reported 40 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 46 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
KitEdotca (@KittEdotca) reported 53 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Felipe PJ (@fjvost) reported 54 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Elephant Stone (@ElephantStoneHQ) reported 57 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Amanda (@wild_one1998) reported 60 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 4 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
Alex Poulopoulos (@AlexPoulopoulo1) reported 7 minutes ago
@Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!
ScorpioSymbol (@IvanMakesGames) reported 7 minutes ago
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
Toth (@FakeNews10164) reported 8 minutes ago
I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago
@BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Shawna McLean (@Shawna_not_Sean) reported 13 minutes ago
What a day, I'm going to have today! There's a problem with my father's TV I need to solve a problem before the gray cup 🤯 talk about stress 🤬😔 #GreyCup #videotron
J (@jesshabs) reported 14 minutes ago
Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron
Geoff Larsen (@GeoffLarsen) reported 16 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 19 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Anne DeBlois (@annedeblois) reported 21 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.