Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 26, 1:40 PM EDT.

Internet (71%)
Wi-fi (14%)
TV (10%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 27, 9:40 AM EDT	0	0
May 27, 10:00 AM EDT	0	0
May 27, 10:20 AM EDT	0	0
May 27, 10:40 AM EDT	0	0
May 27, 11:00 AM EDT	0	0
May 27, 11:20 AM EDT	0	0
May 27, 11:40 AM EDT	0	0
May 27, 12:00 PM EDT	0	0
May 27, 12:20 PM EDT	0	0
May 27, 12:40 PM EDT	0	0
May 27, 1:00 PM EDT	0	0
May 27, 1:20 PM EDT	0	0
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0
May 28, 5:40 AM EDT	0	0
May 28, 6:00 AM EDT	0	0
May 28, 6:20 AM EDT	0	0
May 28, 6:40 AM EDT	0	0
May 28, 7:00 AM EDT	0	0
May 28, 7:20 AM EDT	0	0
May 28, 7:40 AM EDT	0	0
May 28, 8:00 AM EDT	0	0
May 28, 8:20 AM EDT	0	0
May 28, 8:40 AM EDT	0	0
May 28, 9:00 AM EDT	0	0
May 28, 9:20 AM EDT	0	0
May 28, 9:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	2 days ago
Montréal	Internet	8 days ago
Montréal	Wi-fi	8 days ago
Montréal	Internet	9 days ago
Montréal	Internet	9 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Montréal

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Dan Carnelly (@dancarnelly) reported 4 seconds ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
m@rie (@mtn_carnet) reported 1 minute ago from Montréal, Quebec
@Videotron Service internet.
Averwing Entertainment (@AverwingTTV) reported 2 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Ahsan. (@Iqballer69) reported 3 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Beth W (@bunnyette) reported 6 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
jyseerys (@jayseereyes) reported 6 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Elephant Stone (@ElephantStoneHQ) reported 13 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Kathy M (@kathym425) reported 15 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Richard E Flanagan (@phosfiend) reported 17 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Issa Sissoko (@IssaCheckmate) reported 19 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 26 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Kristian Gravenor (@CoolopolisMTL) reported 35 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Beth W (@bunnyette) reported 36 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
jyseerys (@jayseereyes) reported 38 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
M▼RKDIEZ (@markdiez514) reported 41 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 43 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Droussy 🎙🔥 (@DroussyBabe) reported 43 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
martin lutteral 🇨🇦 (@mlutteral) reported 44 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Jaaaaaayyyyy (@zerojay) reported 53 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Nick Chrysanthakopoulos (@NickChrysantha1) reported 58 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Scale (@alliareault) reported 4 minutes ago
@PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 6 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
livingdead360 (@livingdead360) reported 6 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
sLosada (@s_slosada) reported 7 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 7 minutes ago
@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
Commissioner Miner (@fanCRTCProfling) reported 7 minutes ago
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
HammerofSparx (@KevinAn45942701) reported 10 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
ScorpioSymbol (@IvanMakesGames) reported 10 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Alex Stevens (@AlexSte49374492) reported 12 minutes ago
@ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?
Scale (@alliareault) reported 14 minutes ago
@MarkJCarney 15 min city model lacks adequate internal regulatory mechanisms. Vidéotron breaking CRTC & own regs by allowing unauthorized personal internet/tv account at my location Agora /Villa in Gatineau. Centurion failing to uphold its responsibility as service facilitator.