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Vidéotron

Vidéotron outages and service status in Mont-Royal, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 2, 6:03 PM EDT.
  • 90% Internet (90%)
  • 10% Total Blackout (10%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 3 days ago
Montréal Total Blackout 3 days ago
Montréal Internet 5 days ago
Montréal Internet 5 days ago
Montréal Internet 7 days ago
Montréal Internet 16 days ago

Nearby cities with recent reports

Montréal

5 recent signals

3 days ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • markdiez514
    M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec

    @Videotron what’s going on with your internet wtf?!?!?

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    Anyone else having @Videotron internet issues?

  • jonjerkone
    Brommelier (@jonjerkone) reported from Westmount, Quebec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • AverwingTTV
    Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec

    @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

  • zerojay
    Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • dancarnelly
    Dan Carnelly (@dancarnelly) reported from Montréal, Quebec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • DroussyBabe
    Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Quebec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexSte49374492
    Alex Stevens (@AlexSte49374492) reported

    @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?

  • Kyorasaki
    Kyo 紫咲キョ 💚 👾 🖤 (@Kyorasaki) reported

    @Sareniia do you have access to starlink? im with videotron and i'm having consistent problem, i was looking at it lol

  • antistraightppl
    pomme (@antistraightppl) reported

    @80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"

  • monkski252
    🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported

    @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

  • WinterBourneTO
    Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

  • One_Hit_Wondr
    Blondie (@One_Hit_Wondr) reported

    My internet has been slow or down in Beaconsfield Quebec for 2 days. @Videotron any outage info or estimated fix time?

  • girouard108
    Yves (In Memory) & Sylvia. G. (@girouard108) reported

    @alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !

  • FakeNews10164
    Toth (@FakeNews10164) reported

    I am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

  • NaomiCastroVCC
    Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported

    -Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...