Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	TV	3 hours ago
Montréal	Internet	9 hours ago
Montréal	Internet	10 hours ago
Montréal	Internet	11 hours ago
Montréal	Wi-fi	23 hours ago
Montréal	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 3 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  David MacIntyre (@dave_mac609) reported 6 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 8 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 18 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 23 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Elephant Stone (@ElephantStoneHQ) reported 24 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Issa Sissoko (@IssaCheckmate) reported 26 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Katelyn Thomas (@katelynvthomas) reported 28 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Brommelier (@jonjerkone) reported 33 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Sean Lloyd (@SeanLloyd93) reported 33 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Issa Sissoko (@IssaCheckmate) reported 35 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  KitEdotca (@KittEdotca) reported 36 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 37 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  sbg4evr (@sbg4evr) reported 40 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  jyseerys (@jayseereyes) reported 50 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Kathy M (@kathym425) reported 50 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Richard E Flanagan (@phosfiend) reported 51 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 55 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Jaaaaaayyyyy (@zerojay) reported 56 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Dan Carnelly (@dancarnelly) reported 59 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Pappone 🇨🇦 (@jpappone) reported 6 minutes ago

  Had a @Videotron account for two weeks. It’s already a total customer service ***********. #Bravo #Fail

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 7 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Crab Navi 🦀 (@ChickenPoutine) reported 9 minutes ago

  *Some people would say I never had 18/18 because I don't have the Videotron Centre.

• 
  Daniel (@MTLDaniel) reported 9 minutes ago

  @Videotron city crews put my neighbor's cable on my property. he told me you're only showing up in two weeks to reconnect the service...does that mean it will be hanging from the post and hanging down onto my front lawn for that long?

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 9 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  irønic (@mortendedans) reported 13 minutes ago

  @shawn_elbaz @0xIlyy Fizz uses videotron's network, it's not true FTTH

• 
  Ann 🇨🇦 (@Annwatson29) reported 19 minutes ago

  @Lucky_NUM13 @Videotron Same here. For SN, TSN not working.

• 
  Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 24 minutes ago

  Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 26 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Trump Is President (@yankiadler) reported 29 minutes ago

  @Videotron your Internet is down in Montreal ?