Vidéotron Outage Report in Mont-Royal, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Royal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Mont-Royal, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Blainville, Laval, Brossard, LaSalle, Dorval and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Longueuil |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Mont-Royal, Québec
Latest outage, problems and issue reports in Mont-Royal and nearby locations:
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Lawsane
(@InsaneLawsane) reported
@Videotron so what's the problem now?
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Salgood Sam aka Max Douglas 💉 💉💉 💉 🦠
(@salgood) reported
@TekSavvyCSR @Videotron Oh you already are, i talked twice with your help line on the phone, they opened a ticket yesterday and still hadn't gotten any info from @Videotron when i talked to them this afternoon. It's not you it's them.
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VOID
(@VOID65300665) reported
@Videotron . Internet is gone once again. Hope to get money refunded with all those issue.
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Steve Faguy
(@fagstein) reported
- If Shaw doesn't think it could work as a multi-service telecom company in B.C. and Alberta, why would we expect Videotron to be successful as just a wireless provider without a cable network for bundled services? (Yes it has VMedia, but is that really sufficient?)
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OhNoJumboJoe
(@NelsonDola69) reported
@Claudio1J @Videotron Called them and they said it’s on TSN’s side with a possible blackout, which is absurd when all the other games were working in 4k @TSN_Sports
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Thabithaelymos
(@Thabithaelymos1) reported
@Videotron @VOID65300665 My internet is not working either why I’m in Laval
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Phil Vasquez
(@tinpanalleypics) reported
@Videotron is your online chat just no longer active? Never available.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@JJ_McCullough Foreign help or homegrown competition, issue is in barrier of entry. Need $5B to enter the market and serve 50% population. After this merger Canada will have 2.85 national wireless networks (Bell+TELUS, Rogers and Videotron+Freedom). Open them up for competition. Go Full #MVNOs.
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Jennifer Quaid
(@quaid_jennifer) reported
Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.
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Kayle Clark
(@kaclk) reported
The Competition Bureau’s argument was completely nonsensical (at one point arguing that the sale of Freedom to Videotron was bad because of lack of vertical integration out west … how is that a negative)