Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	15 hours ago
Montréal	Internet	6 days ago
Montréal	Wi-fi	7 days ago
Montréal	Internet	8 days ago
Montréal	Internet	8 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  KitEdotca (@KittEdotca) reported 7 seconds ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Issa Sissoko (@IssaCheckmate) reported 2 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Averwing Entertainment (@AverwingTTV) reported 8 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 9 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Beth W (@bunnyette) reported 14 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Elephant Stone (@ElephantStoneHQ) reported 19 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  khai (@sumtimw0ng) reported 19 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Brommelier (@jonjerkone) reported 19 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Beth W (@bunnyette) reported 23 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Sean Lloyd (@SeanLloyd93) reported 24 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Richard E Flanagan (@phosfiend) reported 24 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Felipe PJ (@fjvost) reported 28 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Issa Sissoko (@IssaCheckmate) reported 41 minutes ago from Montréal, Quebec

  @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

• 
  Jaaaaaayyyyy (@zerojay) reported 44 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Kathy M (@kathym425) reported 47 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Jaaaaaayyyyy (@zerojay) reported 48 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  Cee (@CeeFor) reported 56 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Jaaaaaayyyyy (@zerojay) reported 56 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 59 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mad Treelivin’ (@unacceptedTOON) reported 7 minutes ago

  @FreedomMobile @jjlad943674 No no. It’s true. The service has gone down hill since videotron took over

• 
  Don Vinh (@DonaldVinh) reported 8 minutes ago

  Anybody else’s @Videotron service 💩 ??? The feed is choppy. @BellSTC : do you have this issue ??

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 9 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 9 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Derek Kilian (@DerekJKilian) reported 11 minutes ago

  @Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!

• 
  livingdead360 (@livingdead360) reported 12 minutes ago

  @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

• 
  Chris (@Silverxx27) reported 18 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 21 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Gen writes (@SBethany2021) reported 22 minutes ago

  @JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 23 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1