Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Jul 30, 2:13 AM EDT.

Internet (83%)
E-mail (8%)
TV (8%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
Jul 30, 1:00 AM EDT	0	0	0
Jul 30, 1:20 AM EDT	0	0	0
Jul 30, 1:40 AM EDT	0	0	0
Jul 30, 2:00 AM EDT	0	0	0
Jul 30, 2:20 AM EDT	0	0	0
Jul 30, 2:40 AM EDT	0	0	0
Jul 30, 3:00 AM EDT	0	0	0
Jul 30, 3:20 AM EDT	0	0	0
Jul 30, 3:40 AM EDT	0	0	0
Jul 30, 4:00 AM EDT	0	0	0
Jul 30, 4:20 AM EDT	0	0	0
Jul 30, 4:40 AM EDT	0	0	0
Jul 30, 5:00 AM EDT	0	0	0
Jul 30, 5:20 AM EDT	0	0	0
Jul 30, 5:40 AM EDT	0	0	0
Jul 30, 6:00 AM EDT	0	0	0
Jul 30, 6:20 AM EDT	0	0	0
Jul 30, 6:40 AM EDT	0	0	0
Jul 30, 7:00 AM EDT	0	0	0
Jul 30, 7:20 AM EDT	0	0	0
Jul 30, 7:40 AM EDT	0	0	0
Jul 30, 8:00 AM EDT	0	0	0
Jul 30, 8:20 AM EDT	0	0	0
Jul 30, 8:40 AM EDT	0	0	0
Jul 30, 9:00 AM EDT	0	0	0
Jul 30, 9:20 AM EDT	0	0	0
Jul 30, 9:40 AM EDT	0	0	0
Jul 30, 10:00 AM EDT	0	0	0
Jul 30, 10:20 AM EDT	0	0	0
Jul 30, 10:40 AM EDT	0	0	0
Jul 30, 11:00 AM EDT	0	0	0
Jul 30, 11:20 AM EDT	0	0	0
Jul 30, 11:40 AM EDT	0	0	0
Jul 30, 12:00 PM EDT	0	0	0
Jul 30, 12:20 PM EDT	0	0	0
Jul 30, 12:40 PM EDT	0	0	0
Jul 30, 1:00 PM EDT	0	0	0
Jul 30, 1:20 PM EDT	0	0	0
Jul 30, 1:40 PM EDT	0	0	0
Jul 30, 2:00 PM EDT	0	0	0
Jul 30, 2:20 PM EDT	0	0	0
Jul 30, 2:40 PM EDT	0	0	0
Jul 30, 3:00 PM EDT	0	0	0
Jul 30, 3:20 PM EDT	0	0	0
Jul 30, 3:40 PM EDT	0	0	0
Jul 30, 4:00 PM EDT	0	0	0
Jul 30, 4:20 PM EDT	0	0	0
Jul 30, 4:40 PM EDT	0	0	0
Jul 30, 5:00 PM EDT	0	0	0
Jul 30, 5:20 PM EDT	0	0	0
Jul 30, 5:40 PM EDT	0	0	0
Jul 30, 6:00 PM EDT	0	0	0
Jul 30, 6:20 PM EDT	0	0	0
Jul 30, 6:40 PM EDT	0	0	0
Jul 30, 7:00 PM EDT	0	0	0
Jul 30, 7:20 PM EDT	0	0	0
Jul 30, 7:40 PM EDT	0	0	0
Jul 30, 8:00 PM EDT	0	0	0
Jul 30, 8:20 PM EDT	0	0	0
Jul 30, 8:40 PM EDT	0	0	0
Jul 30, 9:00 PM EDT	0	0	0
Jul 30, 9:20 PM EDT	0	0	0
Jul 30, 9:40 PM EDT	0	0	0
Jul 30, 10:00 PM EDT	0	0	0
Jul 30, 10:20 PM EDT	0	0	0
Jul 30, 10:40 PM EDT	0	0	0
Jul 30, 11:00 PM EDT	0	0	0
Jul 30, 11:20 PM EDT	0	0	0
Jul 30, 11:40 PM EDT	0	0	0
Jul 31, 12:00 AM EDT	0	0	0
Jul 31, 12:20 AM EDT	0	0	0
Jul 31, 12:40 AM EDT	0	0	0
Jul 31, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	23 hours ago
Montréal	Internet	10 days ago
Montréal	Internet	11 days ago
Montréal	Internet	15 days ago
Montréal	Internet	19 days ago
Montréal	Internet	24 days ago

Nearby cities with recent reports

Montréal

1 recent signals

23 hours ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Jaaaaaayyyyy (@zerojay) reported 7 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
KitEdotca (@KittEdotca) reported 14 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Jaaaaaayyyyy (@zerojay) reported 14 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Sean Lloyd (@SeanLloyd93) reported 21 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
jyseerys (@jayseereyes) reported 22 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Kristian Gravenor (@CoolopolisMTL) reported 22 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Dan Carnelly (@dancarnelly) reported 24 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Ahsan. (@Iqballer69) reported 26 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Issa Sissoko (@IssaCheckmate) reported 30 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
martin lutteral 🇨🇦 (@mlutteral) reported 33 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
martin lutteral 🇨🇦 (@mlutteral) reported 39 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Issa Sissoko (@IssaCheckmate) reported 45 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
sbg4evr (@sbg4evr) reported 46 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Elephant Stone (@ElephantStoneHQ) reported 46 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
M▼RKDIEZ (@markdiez514) reported 46 minutes ago from Montréal, Quebec
@Videotron what’s going on with your internet wtf?!?!?
Katelyn Thomas (@katelynvthomas) reported 49 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Richard E Flanagan (@phosfiend) reported 54 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Cee (@CeeFor) reported 56 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
martin lutteral 🇨🇦 (@mlutteral) reported 57 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Panda🌻 (@takarajewels) reported 6 minutes ago
The thrilling sequel: apparently it’s NOT possible to filter TV channels to only see what I subscribe to. Ya’ll I will head on back to Videotron at this rate, wtf. At least with them I don’t have to scroll past 28394 channels I don’t pay for to get to the ones I do. 💀
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 7 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
RiouxSVN (@RiouxSVN) reported 11 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 12 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Alex Clark (@alxclrk) reported 12 minutes ago
I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.
ScorpioSymbol (@IvanMakesGames) reported 12 minutes ago
@Videotron I mean.. we call everytime and are always told the problem is on your end (like right now... 3hr estimate)
Matt Ess (@cdnpoliticojnky) reported 12 minutes ago
@JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3
Scale (@alliareault) reported 12 minutes ago
Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.
Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Steve Faguy (@fagstein) reported 14 minutes ago
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.