Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	38 minutes ago
Montréal	Internet	20 hours ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago
Montréal	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 10 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  Katelyn Thomas (@katelynvthomas) reported 11 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 11 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Sean Lloyd (@SeanLloyd93) reported 16 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  Beth W (@bunnyette) reported 16 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  David MacIntyre (@dave_mac609) reported 17 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

• 
  sbg4evr (@sbg4evr) reported 21 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Jaaaaaayyyyy (@zerojay) reported 22 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Cee (@CeeFor) reported 23 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Amanda (@wild_one1998) reported 27 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Richard E Flanagan (@phosfiend) reported 31 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Issa Sissoko (@IssaCheckmate) reported 32 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Averwing Entertainment (@AverwingTTV) reported 42 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Felipe PJ (@fjvost) reported 42 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  m@rie (@mtn_carnet) reported 44 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 45 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 45 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Jaaaaaayyyyy (@zerojay) reported 46 minutes ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 51 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  sbg4evr (@sbg4evr) reported 58 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will (@Scrip_t3d) reported 5 minutes ago

  @Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.

• 
  JM (@IamMTL4) reported 7 minutes ago

  @RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI

• 
  Maka veli (@Makaveli_28) reported 9 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago

  So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 13 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 16 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Kush Thaker (@kushthaker) reported 18 minutes ago

  why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

• 
  Chris (@Silverxx27) reported 19 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Chris (@Silverxx27) reported 20 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Amelie Leah (@melievisuals) reported 21 minutes ago

  Anyone else with Videotron/Helix having issues?