Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	3 days ago
Montréal	Internet	9 days ago
Montréal	Wi-fi	9 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  Beth W (@bunnyette) reported 3 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Elephant Stone (@ElephantStoneHQ) reported 11 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Ahsan. (@Iqballer69) reported 12 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 14 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  m@rie (@mtn_carnet) reported 19 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  sbg4evr (@sbg4evr) reported 22 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  jyseerys (@jayseereyes) reported 24 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  jyseerys (@jayseereyes) reported 24 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Dan Carnelly (@dancarnelly) reported 27 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Brommelier (@jonjerkone) reported 27 minutes ago from Westmount, Quebec

  When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

• 
  Issa Sissoko (@IssaCheckmate) reported 29 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 32 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  khai (@sumtimw0ng) reported 35 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Jaaaaaayyyyy (@zerojay) reported 44 minutes ago from Montréal, Quebec

  @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

• 
  Jaaaaaayyyyy (@zerojay) reported 45 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 51 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Issa Sissoko (@IssaCheckmate) reported 52 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  Katelyn Thomas (@katelynvthomas) reported 53 minutes ago from Westmount, Quebec

  I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

• 
  Amanda (@wild_one1998) reported 54 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon Caron (@b2caron) reported 5 minutes ago

  @FreedomMobile will Freedom's home network be expanded with Videotron's Quebec network? I don't want to be roaming when I go to Montreal anymore 😢

• 
  Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 5 minutes ago

  -Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...

• 
  Arka Chatterjee (@arkachatter1986) reported 7 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  Steven (@clogicca) reported 14 minutes ago

  @SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything

• 
  HammerofSparx (@KevinAn45942701) reported 16 minutes ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Kamelia (@money_pulasi) reported 17 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 17 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 20 minutes ago

  @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

• 
  Amelie Leah (@melievisuals) reported 27 minutes ago

  Anyone else with Videotron/Helix having issues?