Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 3 outage signals in the last 24 hours around Mont-Royal, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 12, 5:49 PM EDT.

Internet (71%)
Wi-fi (13%)
TV (13%)
Total Blackout (4%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0
May 12, 12:40 AM EDT	0	0	0
May 12, 1:00 AM EDT	0	0	0
May 12, 1:20 AM EDT	0	0	0
May 12, 1:40 AM EDT	0	0	0
May 12, 2:00 AM EDT	0	0	0
May 12, 2:20 AM EDT	0	0	0
May 12, 2:40 AM EDT	0	0	0
May 12, 3:00 AM EDT	0	0	0
May 12, 3:20 AM EDT	0	0	0
May 12, 3:40 AM EDT	0	0	0
May 12, 4:00 AM EDT	0	0	0
May 12, 4:20 AM EDT	0	0	0
May 12, 4:40 AM EDT	0	0	0
May 12, 5:00 AM EDT	0	0	0
May 12, 5:20 AM EDT	0	0	0
May 12, 5:40 AM EDT	0	0	0
May 12, 6:00 AM EDT	0	0	0
May 12, 6:20 AM EDT	0	0	0
May 12, 6:40 AM EDT	0	0	0
May 12, 7:00 AM EDT	0	0	0
May 12, 7:20 AM EDT	0	0	0
May 12, 7:40 AM EDT	0	0	0
May 12, 8:00 AM EDT	0	0	0
May 12, 8:20 AM EDT	0	0	0
May 12, 8:40 AM EDT	0	0	0
May 12, 9:00 AM EDT	0	0	0
May 12, 9:20 AM EDT	0	0	0
May 12, 9:40 AM EDT	0	0	0
May 12, 10:00 AM EDT	0	0	0
May 12, 10:20 AM EDT	0	0	0
May 12, 10:40 AM EDT	0	0	0
May 12, 11:00 AM EDT	0	0	0
May 12, 11:20 AM EDT	0	0	0
May 12, 11:40 AM EDT	0	0	0
May 12, 12:00 PM EDT	0	0	0
May 12, 12:20 PM EDT	0	0	0
May 12, 12:40 PM EDT	0	0	0
May 12, 1:00 PM EDT	0	0	0
May 12, 1:20 PM EDT	0	0	0
May 12, 1:40 PM EDT	0	0	0
May 12, 2:00 PM EDT	0	0	0
May 12, 2:20 PM EDT	0	0	0
May 12, 2:40 PM EDT	0	0	0
May 12, 3:00 PM EDT	0	0	0
May 12, 3:20 PM EDT	0	0	0
May 12, 3:40 PM EDT	0	0	0
May 12, 4:00 PM EDT	0	0	0
May 12, 4:20 PM EDT	0	0	0
May 12, 4:40 PM EDT	0	0	0
May 12, 5:00 PM EDT	0	0	0
May 12, 5:20 PM EDT	0	0	0
May 12, 5:40 PM EDT	0	0	0
May 12, 6:00 PM EDT	0	0	0
May 12, 6:20 PM EDT	0	0	0
May 12, 6:40 PM EDT	0	0	0
May 12, 7:00 PM EDT	0	0	0
May 12, 7:20 PM EDT	0	0	0
May 12, 7:40 PM EDT	0	0	0
May 12, 8:00 PM EDT	0	0	0
May 12, 8:20 PM EDT	0	0	0
May 12, 8:40 PM EDT	0	0	0
May 12, 9:00 PM EDT	0	0	0
May 12, 9:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Wi-fi	4 hours ago
Montréal	Total Blackout	10 hours ago
Montréal	Internet	10 hours ago
Montréal	Internet	3 days ago
Montréal	TV	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

9 recent signals

4 hours ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Jaaaaaayyyyy (@zerojay) reported 5 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Ahsan. (@Iqballer69) reported 7 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 9 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
jyseerys (@jayseereyes) reported 9 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Kristian Gravenor (@CoolopolisMTL) reported 13 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
martin lutteral 🇨🇦 (@mlutteral) reported 15 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Beth W (@bunnyette) reported 22 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Kathy M (@kathym425) reported 24 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
martin lutteral 🇨🇦 (@mlutteral) reported 24 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Beth W (@bunnyette) reported 36 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
Dan Carnelly (@dancarnelly) reported 39 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Sean Lloyd (@SeanLloyd93) reported 43 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Nick Chrysanthakopoulos (@NickChrysantha1) reported 43 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Richard E Flanagan (@phosfiend) reported 45 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
lagarto malo 🦎 (@lagarto_malo) reported 53 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
sbg4evr (@sbg4evr) reported 54 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
sbg4evr (@sbg4evr) reported 55 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Felipe PJ (@fjvost) reported 58 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Audrey Laurent-André (@CancerPrime) reported 6 minutes ago
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
Ben || Piloting Service for Endfield (@ThatGuyNamedLB) reported 8 minutes ago
@highmorium Flyer, Spanduk, Videotron, it's time to put these deceased mf on the wall of shame for dying in such a stupid way possible
Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago
@TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.
Stuntman Stützle (@StuntmanStutzle) reported 9 minutes ago
@Bleak5170 @Videotron Damn I hope it comes back soon. I'm on Wilfrid-Lavigne and it came back yesterday while I was working from the office
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Jean Laroche (@boursouvie) reported 12 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Steve Faguy (@fagstein) reported 15 minutes ago
4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.
Colin Wilson (@Wilson13Ca) reported 16 minutes ago
@cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc
sasksailortech75 (@sasksailortech1) reported 17 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
Gen writes (@SBethany2021) reported 20 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.