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Vidéotron

Vidéotron outages and service status in Mont-Royal, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 9, 12:16 AM EDT.
  • 89% Internet (89%)
  • 11% Total Blackout (11%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 4 days ago
Montréal Internet 10 days ago
Montréal Total Blackout 10 days ago
Montréal Internet 12 days ago
Montréal Internet 12 days ago
Montréal Internet 14 days ago

Nearby cities with recent reports

Montréal

1 recent signals

4 days ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

  • sumtimw0ng
    khai (@sumtimw0ng) reported from Montréal, Quebec

    Hm, Videotron Internet is unstable tonight...

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • jayseereyes
    jyseerys (@jayseereyes) reported from Montréal, Quebec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • bunnyette
    Beth W (@bunnyette) reported from Montréal, Quebec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • SeanLloyd93
    Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • Iqballer69
    Ahsan. (@Iqballer69) reported from Montréal, Quebec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

  • fjvost
    Felipe PJ (@fjvost) reported from Montréal, Quebec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • katelynvthomas
    Katelyn Thomas (@katelynvthomas) reported from Westmount, Quebec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • DroussyBabe
    Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Quebec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • sbg4evr
    sbg4evr (@sbg4evr) reported from Montréal, Quebec

    @Videotron is service down? No Helix, no tv or internet access

  • ElephantStoneHQ
    Elephant Stone (@ElephantStoneHQ) reported from Montréal, Quebec

    @MikeSidel @Videotron Sucks

  • loveZaa36
    ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Quebec

    Wthhh @Videotron why is my txting not working 😡😡

  • wild_one1998
    Amanda (@wild_one1998) reported from Montréal, Quebec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • IssaCheckmate
    Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • kathym425
    Kathy M (@kathym425) reported from Montréal, Quebec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Silverxx27
    Chris (@Silverxx27) reported

    @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

  • GlitchTechFan
    Emmanuel (@GlitchTechFan) reported

    Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

  • DownHooligan
    DownHooligan (@DownHooligan) reported

    @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

  • grok
    Grok (@grok) reported

    @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

  • canadian_eh_aye
    🇨🇦 Eh Aye (@canadian_eh_aye) reported

    @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

  • yankiadler
    Trump Is President (@yankiadler) reported

    @Videotron your Internet is down in Montreal ?

  • MorinLoL1
    Morin (@MorinLoL1) reported

    @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

  • johnmeloche
    John Meloche (@johnmeloche) reported

    @Videotron you guys having issues?

  • mattCH_
    𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported

    wtf happened to the Habs feed on Sportsnet?? Anyone else's screen go black? @Videotron

  • ArcticFoxHiro
    🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported

    @JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum