Vidéotron outages and service status in Mont-Royal, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Mont-Royal, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 3, 5:36 PM EDT.

Internet (83%)
TV (11%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 1:20 AM EDT	0	0
May 4, 1:40 AM EDT	0	0
May 4, 2:00 AM EDT	0	0
May 4, 2:20 AM EDT	0	0
May 4, 2:40 AM EDT	0	0
May 4, 3:00 AM EDT	0	0
May 4, 3:20 AM EDT	0	0
May 4, 3:40 AM EDT	0	0
May 4, 4:00 AM EDT	0	0
May 4, 4:20 AM EDT	0	0
May 4, 4:40 AM EDT	0	0
May 4, 5:00 AM EDT	0	0
May 4, 5:20 AM EDT	0	0
May 4, 5:40 AM EDT	0	0
May 4, 6:00 AM EDT	0	0
May 4, 6:20 AM EDT	0	0
May 4, 6:40 AM EDT	0	0
May 4, 7:00 AM EDT	0	0
May 4, 7:20 AM EDT	0	0
May 4, 7:40 AM EDT	0	0
May 4, 8:00 AM EDT	0	0
May 4, 8:20 AM EDT	0	0
May 4, 8:40 AM EDT	0	0
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Laval	Internet	2 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	TV	6 days ago

Nearby cities with recent reports

Montréal

5 recent signals

1 day ago

Laval

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Kathy M (@kathym425) reported 2 minutes ago from Montréal, Quebec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Jaaaaaayyyyy (@zerojay) reported 7 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 10 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
martin lutteral 🇨🇦 (@mlutteral) reported 10 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Droussy 🎙🔥 (@DroussyBabe) reported 12 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
KitEdotca (@KittEdotca) reported 15 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Issa Sissoko (@IssaCheckmate) reported 16 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
sbg4evr (@sbg4evr) reported 20 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 22 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
Brommelier (@jonjerkone) reported 23 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Katelyn Thomas (@katelynvthomas) reported 24 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
lagarto malo 🦎 (@lagarto_malo) reported 27 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
Sean Lloyd (@SeanLloyd93) reported 28 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Issa Sissoko (@IssaCheckmate) reported 38 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Felipe PJ (@fjvost) reported 39 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
sbg4evr (@sbg4evr) reported 41 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Ahsan. (@Iqballer69) reported 54 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Nick Chrysanthakopoulos (@NickChrysantha1) reported 55 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Averwing Entertainment (@AverwingTTV) reported 56 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

François Caron 🇨🇦 (@Milnoc) reported 5 minutes ago
@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
Mark C (@markc1061) reported 6 minutes ago
@Videotron Ottawa wireless data still not working.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 9 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Derek Kilian (@DerekJKilian) reported 12 minutes ago
@Videotron I guess they still can’t do math… With all the people without service I CANNOT believe them. How do they calculate their efficiency? Je crois qu’ils ne savent pas calculer… Avec toutes les personnes qui n’ont pas de services, je ne les CROIS PLUS!
Kamelia (@money_pulasi) reported 13 minutes ago
**** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 13 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
Matt Ess (@cdnpoliticojnky) reported 16 minutes ago
@JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3
Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago
There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)
Emanuel Farias (@emanuel_farias9) reported 19 minutes ago
@eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 21 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec