Vidéotron outages and service status in Mont-Royal, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Mont-Royal, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 16, 1:28 PM EDT.

Internet (67%)
Wi-fi (14%)
TV (14%)
Total Blackout (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Mont-Royal	Baseline
May 15, 11:20 PM EDT	0	0	0
May 15, 11:40 PM EDT	0	0	0
May 16, 12:00 AM EDT	0	0	0
May 16, 12:20 AM EDT	0	0	0
May 16, 12:40 AM EDT	0	0	0
May 16, 1:00 AM EDT	0	0	0
May 16, 1:20 AM EDT	0	0	0
May 16, 1:40 AM EDT	0	0	0
May 16, 2:00 AM EDT	0	0	0
May 16, 2:20 AM EDT	0	0	0
May 16, 2:40 AM EDT	0	0	0
May 16, 3:00 AM EDT	0	0	0
May 16, 3:20 AM EDT	0	0	0
May 16, 3:40 AM EDT	0	0	0
May 16, 4:00 AM EDT	0	0	0
May 16, 4:20 AM EDT	0	0	0
May 16, 4:40 AM EDT	0	0	0
May 16, 5:00 AM EDT	0	0	0
May 16, 5:20 AM EDT	0	0	0
May 16, 5:40 AM EDT	0	0	0
May 16, 6:00 AM EDT	0	0	0
May 16, 6:20 AM EDT	0	0	0
May 16, 6:40 AM EDT	0	0	0
May 16, 7:00 AM EDT	0	0	0
May 16, 7:20 AM EDT	0	0	0
May 16, 7:40 AM EDT	0	0	0
May 16, 8:00 AM EDT	0	0	0
May 16, 8:20 AM EDT	0	0	0
May 16, 8:40 AM EDT	0	0	0
May 16, 9:00 AM EDT	0	0	0
May 16, 9:20 AM EDT	0	0	0
May 16, 9:40 AM EDT	0	0	0
May 16, 10:00 AM EDT	0	0	0
May 16, 10:20 AM EDT	0	0	0
May 16, 10:40 AM EDT	0	0	0
May 16, 11:00 AM EDT	0	0	0
May 16, 11:20 AM EDT	0	0	0
May 16, 11:40 AM EDT	0	0	0
May 16, 12:00 PM EDT	0	0	0
May 16, 12:20 PM EDT	0	0	0
May 16, 12:40 PM EDT	0	0	0
May 16, 1:00 PM EDT	0	0	0
May 16, 1:20 PM EDT	0	0	0
May 16, 1:40 PM EDT	0	0	0
May 16, 2:00 PM EDT	0	0	0
May 16, 2:20 PM EDT	0	0	0
May 16, 2:40 PM EDT	0	0	0
May 16, 3:00 PM EDT	0	0	0
May 16, 3:20 PM EDT	0	0	0
May 16, 3:40 PM EDT	0	0	0
May 16, 4:00 PM EDT	0	0	0
May 16, 4:20 PM EDT	0	0	0
May 16, 4:40 PM EDT	0	0	0
May 16, 5:00 PM EDT	0	0	0
May 16, 5:20 PM EDT	0	0	0
May 16, 5:40 PM EDT	0	0	0
May 16, 6:00 PM EDT	0	0	0
May 16, 6:20 PM EDT	0	0	0
May 16, 6:40 PM EDT	0	0	0
May 16, 7:00 PM EDT	0	0	0
May 16, 7:20 PM EDT	0	0	0
May 16, 7:40 PM EDT	0	0	0
May 16, 8:00 PM EDT	0	0	0
May 16, 8:20 PM EDT	0	0	0
May 16, 8:40 PM EDT	0	0	0
May 16, 9:00 PM EDT	0	0	0
May 16, 9:20 PM EDT	0	0	0
May 16, 9:40 PM EDT	0	0	0
May 16, 10:00 PM EDT	0	0	0
May 16, 10:20 PM EDT	0	0	0
May 16, 10:40 PM EDT	0	0	0
May 16, 11:00 PM EDT	0	0	0
May 16, 11:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Laval.

City	Problem Type	Report Time
Montréal	Internet	10 hours ago
Montréal	Wi-fi	4 days ago
Montréal	Total Blackout	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	7 days ago
Montréal	TV	9 days ago

Nearby cities with recent reports

Montréal

4 recent signals

10 hours ago

Community Discussion

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Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

Averwing Entertainment (@AverwingTTV) reported 5 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Jaaaaaayyyyy (@zerojay) reported 6 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
KitEdotca (@KittEdotca) reported 9 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Issa Sissoko (@IssaCheckmate) reported 18 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
jyseerys (@jayseereyes) reported 19 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
Ahsan. (@Iqballer69) reported 21 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
Droussy 🎙🔥 (@DroussyBabe) reported 23 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Issa Sissoko (@IssaCheckmate) reported 30 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Jaaaaaayyyyy (@zerojay) reported 30 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
Elephant Stone (@ElephantStoneHQ) reported 31 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
Beth W (@bunnyette) reported 34 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
Amanda (@wild_one1998) reported 34 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Katelyn Thomas (@katelynvthomas) reported 34 minutes ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Kathy M (@kathym425) reported 37 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
m@rie (@mtn_carnet) reported 39 minutes ago from Montréal, Quebec
@Videotron Service internet.
khai (@sumtimw0ng) reported 40 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
jyseerys (@jayseereyes) reported 48 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
martin lutteral 🇨🇦 (@mlutteral) reported 51 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
Felipe PJ (@fjvost) reported 52 minutes ago from Montréal, Quebec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
Issa Sissoko (@IssaCheckmate) reported 59 minutes ago from Montréal, Quebec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Anne DeBlois (@annedeblois) reported 7 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 9 minutes ago
-Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...
Jj89 (@Jj8990313510) reported 9 minutes ago
@Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.
Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago
W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago
@troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled
🇨🇦 Gary Simmons (@garysimmons) reported 12 minutes ago
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?
Scale (@alliareault) reported 14 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
Emmanuel (@GlitchTechFan) reported 15 minutes ago
So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!
Scale (@alliareault) reported 17 minutes ago
My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.
Chris (@Silverxx27) reported 18 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again