Vidéotron outages and service status in Mont-Royal, Quebec

Problems in the last 24 hours in Mont-Royal, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Mont-Royal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mont-Royal, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	24 hours ago
Montréal	Internet	7 days ago
Montréal	Total Blackout	7 days ago
Montréal	Internet	10 days ago
Montréal	Internet	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Mont-Royal, Quebec

Latest outage, problems and issue reports in Mont-Royal and nearby locations:

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 5 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  Ahsan. (@Iqballer69) reported 6 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  Beth W (@bunnyette) reported 19 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  m@rie (@mtn_carnet) reported 19 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  Cee (@CeeFor) reported 22 minutes ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Dan Carnelly (@dancarnelly) reported 23 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Beth W (@bunnyette) reported 24 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 30 minutes ago from Montréal, Quebec

  @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

• 
  Issa Sissoko (@IssaCheckmate) reported 31 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  lagarto malo 🦎 (@lagarto_malo) reported 31 minutes ago from Westmount, Quebec

  @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

• 
  KitEdotca (@KittEdotca) reported 32 minutes ago from Westmount, Quebec

  @Videotron so, erm, you’re internet is down?

• 
  Issa Sissoko (@IssaCheckmate) reported 33 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 34 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 39 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  M▼RKDIEZ (@markdiez514) reported 47 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  sbg4evr (@sbg4evr) reported 47 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 48 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Richard E Flanagan (@phosfiend) reported 49 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 52 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cass (@cassieloves1013) reported 5 minutes ago

  @TimothyHansford @codedandunited They will never allow another team in Canada which is crap. The Videotron Center where the Remparts play is already NHL ready. No team. Hamilton? Nope. But they want to put another team in Atlanta or in Houston? Makes no sense.

• 
  ERICX2020 (@ERICX2020) reported 15 minutes ago

  @Videotron Worst cellular service in Canada.

• 
  DownHooligan (@DownHooligan) reported 15 minutes ago

  @mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 16 minutes ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  Kamelia (@money_pulasi) reported 16 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 17 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 19 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Marie-France Omananda Naomi CastroVelascoContreras (@NaomiCastroVCC) reported 23 minutes ago

  -Bell Canada, Telus, Videotron, other "service" providers... -... -Their employ"ees" unlawfully, to the point of criminal offence, stalk their companies customers, clients, mostly using male technicians... -The female emplo"yees" mostly work with them from the call centers. -...

• 
  Sean Lloyd (@SeanLloyd93) reported 26 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Trump Is President (@yankiadler) reported 28 minutes ago

  @Videotron your Internet is down in Montreal ?