Vidéotron outages and service status in Brownsburg-Chatham, Quebec

Problems in the last 24 hours in Brownsburg-Chatham, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brownsburg-Chatham, Quebec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

• 
  Crystal (@pixels_mom) reported 54 minutes ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mario Legendre (@marioleg25) reported 7 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  Scott Pooley (@PoolsMcPools) reported 8 minutes ago

  @dagecky @emanningwrites Most likely yes, the owner of Videotron. The problem is he’s a hardcore Quebec separatist, not sure the NHL would want to be involved with that.

• 
  François Caron 🇨🇦 (@Milnoc) reported 8 minutes ago

  @fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 9 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  Pepperfly (@Pepperfly228975) reported 11 minutes ago

  @alan_sharp @mario4thenorth Owned by Videotron - how is the customer service - I need to consider changing as well.

• 
  ERICX2020 (@ERICX2020) reported 11 minutes ago

  @Videotron Worst cellular service in Canada.

• 
  Francis Taquin (@FrancisTaquin1) reported 11 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 12 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  ÆCH🇨🇦🇫🇮🇳🇱 (@infamousadam13) reported 14 minutes ago

  @K38Tweets @Reil76 @Bell Love when they ask me that. I used to get so sarcastic and make remarks back at them. Thankfully I’m with Vidéotron now and they have support that have knowledge not asking an IT guy if his ******* monitor and computer are plugged in and on 🤦

• 
  Levi Gratton (@LeviGratton) reported 14 minutes ago

  @Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?