Vidéotron

Vidéotron Outage Report in Brownsburg-Chatham, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brownsburg-Chatham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brownsburg-Chatham, Laurentides, Québec 11/20/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Brownsburg-Chatham, Québec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron occasional pixel issue on CNN

  • LoveThePlateau Marion Bialek (@LoveThePlateau) reported

    @Videotron Videotron Helix signals are week and breaking up in Gatineau. Technical chat line is down. Telephone line to technical issues not taking calls. What’s happening!

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I have access to a Spotify playlist, but not too a Videotron system login. Over the same current data connection. Lul wut #polqc

  • TwoXTwentyOne Forty Two (@TwoXTwentyOne) reported

    I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron pixel breakup issue with CNN!

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    @Videotron "I see that on June 29th, the appointment was not completed. Now the apointment is for July 4th, same as the internet installation." That really doesn't help or explain things, "Myriam/Vicky". No explanation given, but now they're going to call me... and I wait.

  • marissasidel1 Marissa Sidel (@marissasidel1) reported

    @BellCare After a week of getting ****** around with no shows and no return calls for faulty equipment we finally made the switch to @Videotron. Everything works and the speed is like lightning. You’ll never see us again.

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Obviously, @videotron NEVER tested the emergency alert system.

  • aliasprado Eduardo Prado (@aliasprado) reported

    @Videotron why is your website so bad? Is down half the time and the other half I have to log back in every time I switch screens. Horrible.