Vidéotron

Vidéotron Outage Report in Brownsburg-Chatham, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brownsburg-Chatham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brownsburg-Chatham, Laurentides, Québec 02/02/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Brownsburg-Chatham, Québec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron @Do8qThi DO YOU HAVE AN ENGLISH MESSAGE TOO?!!! I AM FURIOUS. NO MESSAGE TO ENGLISH CUSTOMERS. WTF IS GOING ON WITH MY HELIX

  • StephanKaz Stephan (@StephanKaz) reported

    Let's go @Videotron @Helix FIX THAT ****!

  • bruceskelhorne bruce s (@bruceskelhorne) reported

    @Videotron Hahaha the worst service for the price we pay. And where I live you are the only cable service provider . Much like the government you are proving to be as incompetent

  • HugoSham Hugo Sham (@HugoSham) reported

    Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

  • CoachSanta_ Chevy (@CoachSanta_) reported

    It's college football heaven today AND Quebec lockdowns... Please @Videotron make Helix work. @Bell is your network working? Videotron is down again.

  • iEricPoulin Eric Poulin (@iEricPoulin) reported

    @Videotron Some...? More like thousands.... We can't even reach you Website, all your phone lines are down.....

  • SuzannePellet13 suzannepelletier (@SuzannePellet13) reported

    @Videotron OMG ! you will loose me as a customer ! 31 dec !!!! the ONLY night i really REALLY want have TV !!!! i think i am done with you !

  • EAGolfSport1 Eddie.A.GolfSport (@EAGolfSport1) reported

    @Videotron Fix this ****.

  • KarineGHG Karine Hains (@KarineGHG) reported

    @steflang1972 @Videotron Strange that they didn’t **** it up for Bell dont you think?

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    You know it’s one of those days when you want to watch tv because your government instituted a curfew for all its mistakes and then @Videotron shuts down! TABARNAC!