Vidéotron

Vidéotron Outage Report in Brownsburg-Chatham, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brownsburg-Chatham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brownsburg-Chatham, Laurentides, Québec 05/13/2025 09:40

May 13: Problems at Vidéotron

Vidéotron is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brownsburg-Chatham, Québec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CILANTRO_xo Your newest addiction (@CILANTRO_xo) reported

    @Videotron internet been down for hours and you don’t even announce anything to your customers ? Lots of us are in work meetings and school exams ... this is really lame, come here for answers and there’s no official announcement or apology... I’m changing provider!

  • arotheram Andrew (@arotheram) reported

    @Videotron can you please let us know anything? Seem you have a major incident!

  • XxSweetspice Sweet spice (@XxSweetspice) reported

    @Videotron hi the wifi is not working at my house nor can I access your website or call customer service. I need an answer ASAP before my Uni exams begin! Thank you

  • IamWajz Wahaj Uddin (cupid55) (@IamWajz) reported

    @Sly24 @Videotron This number is down. Any news what’s happening?

  • IamWajz Wahaj Uddin (cupid55) (@IamWajz) reported

    @PreferToRemain What’s wrong with Videotron? Even there phone lines are down

  • Adam93030037 adam (@Adam93030037) reported

    @Videotron what's going on with the service in Carignan ? Plz advise

  • Corporate18 Philip T. (@Corporate18) reported

    @VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.

  • SasakiAlberto Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported

    @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

  • Corporate18 Philip T. (@Corporate18) reported

    @CILANTRO_xo @ElephantStoneHQ @Videotron Ok let’s calm down. Internet is a technology and it goes down. It does not mean that they got hacked.

  • scofield_alex Mister Man (@scofield_alex) reported

    Is #Helix down? @Videotron