Vidéotron

Vidéotron Outage Report in Brownsburg-Chatham, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brownsburg-Chatham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brownsburg-Chatham, Laurentides, Québec 12/31/2025 16:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brownsburg-Chatham, Québec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Errorist66 stephane harnois (@Errorist66) reported

    internet down? but i can ping 1.1.1.1 so it’s only the DNS from #videotron. so change the adaptor settings for you network card and add 1.1.1.1 to the list of DNS

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • TheRealSophie10 Sophie #Villain☔️ (@TheRealSophie10) reported

    @DarthAlexander9 @ffsWeal Sorry guys I couldn't start broadcasting again. Videotron is currently having an outage and I have no internet right now.

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    Videotron down in Gatineau. How am I supposed to work?

  • TheOmegaPrimal OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported

    @Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.

  • Nadia22812773 Nadia (@Nadia22812773) reported

    @JokeSins @Videotron I’m in West Island and no service

  • PeepeeP09727232 Peepee Poopoo (@PeepeeP09727232) reported

    @maelgraham @YanVxnom @Videotron Fizz is videotron bro. I'm on fizz and my internet is down

  • estebanitos7 Esteツ (@estebanitos7) reported

    @videotron is my internet weak, le are you having issues in Quebec?

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • yarvinator Ken Shields (@yarvinator) reported

    @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet