Vidéotron Outage in Brownsburg-Chatham, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Vidéotron problems in the last 24 hours in Brownsburg-Chatham, Québec
The following chart shows the number of reports that we have received about Vidéotron over the past 24 hours from users in Brownsburg-Chatham and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Total Blackout
Vidéotron in Brownsburg-Chatham, Québec CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Vidéotron Issues Reports Near Brownsburg-Chatham, QuébecLatest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:
from Lachute, Québec
@Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.
Vidéotron Issues ReportsLatest outage, problems and issue reports in social media:
@PKP_Qc @Videotron @Quebecor Never
@Videotron "I see that on June 29th, the appointment was not completed. Now the apointment is for July 4th, same as the internet installation." That really doesn't help or explain things, "Myriam/Vicky". No explanation given, but now they're going to call me... and I wait.
@Videotron Talked to a support agent at 8:55pm, "Should be half an hour or so.", well it's 10:04pm, no messages, no tech. My kids are in bed, don't need someone stomping around. Why do I need to call/follow-up? Why am I not being informed? This a full day without phone or internet.
"A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.
@BellCare After a week of getting ****** around with no shows and no return calls for faulty equipment we finally made the switch to @Videotron. Everything works and the speed is like lightning. You’ll never see us again.
"Videotron has no obligation to offer a TPIA customer access speed that the company does not offer to its own retail customers. This fact alone should be sufficient to justify the approval of this [Tariff]." *bam* /end haha #CRTC
I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!
Beware of @Videotron hypocrite tactics, they sent me a technician mentioning there would be fees but didn't mention the said fee. They billed me 100$ to terminate a cable... What a damn ripoff. They refuse to credit the amount whatsoever, very anti consumer!
went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv
@Bell I have access to a Spotify playlist, but not too a Videotron system login. Over the same current data connection. Lul wut #polqc