Vidéotron

Vidéotron Outage Report in Brownsburg-Chatham, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brownsburg-Chatham, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brownsburg-Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brownsburg-Chatham, Laurentides, Québec 11/24/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Brownsburg-Chatham, Québec

Latest outage, problems and issue reports in Brownsburg-Chatham and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • fisha697 Matt Fish (@fisha697) reported

    Never use @bell Tech came 3 months ago to switch receivers, took the old one with him and now bell is charging me $800 for the receiver!!! Never again will I use this company. @videotron will be getting a new client today

  • Mariko_Sagari Mariko Sagari (@Mariko_Sagari) reported

    @Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?

  • amritab97314715 amrita bhatia (@amritab97314715) reported

    @Videotron all they want to do is transfer the call to someplace so they dont have to answer or help

  • DracosAlpha @dracosalpha (@DracosAlpha) reported

    Seems to me that Videotron is purposely choking independent ISPs by introducing outrageous delays (5 days) before they'll even activate a modem on their infrastructure. Meanwhile, as we've seen with my daughters' service, their own setups suffer no such delays.

  • soobidou soobidou (@soobidou) reported

    @Videotron would have been simpler to tell me you can't do anything through DM. I wouldn't have wasted time talking through twitter and called directly the labyrinth of customer service and repeating the context all over again

  • CoculuzziAngela Angela Coculuzzi 🇨🇦☘️ (@CoculuzziAngela) reported

    @grantmccagg #bell is the worst. I use to spend hours on the phone every month getting my bill corrected. Couldn’t do it anymore. Switched to videotron.

  • amritab97314715 amrita bhatia (@amritab97314715) reported

    @Videotron i was on customer service which keep transferring me from retail account to business account to retail account to business account. your customer service is extremely rude and clueless

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    @Videotron no need to be in private. Basically the PVR didn't recognize the show anymore as being set to record. It's either: 1. the PVR is garbage anforget what it is doing. 2. the TV guide changed and whatever identifies the show (Star Trek Picard) changed. I'd think 2.

  • KalSDavian kal | Nihilian Effect 📚 saga (@KalSDavian) reported

    @Videotron your new Helix modem is stupid. It has **** parental controls that automatically add any new/turned on devices to the untrusted list, making me constantly need to adjust settings, & half of the settings locked behind a phone app make everything needlessly complicated.

  • ShawnF1998 Shawn Fournier (@ShawnF1998) reported

    Told Apple Support that Videotron just googled my problems and told me to call them, they straight up just laughed and I'm embarrassed to be with Videotron lmao, shame on you @Videotron smh