Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 04/18/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @Videotron is WiFi calling still down?! Having trouble with outgoing calls on VoLTE and WiFi Calling. It's slow to connect and sometimes just doesn't ring.

  • Things_I___Hate Things_that_I__hate (@Things_I___Hate) reported

    @Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?

  • AGRBuilds Alex (@AGRBuilds) reported

    @Videotron @lori25986007 Your network is down it’s not individuals.

  • GaetanoTermin19 Gaetano Termini (@GaetanoTermin19) reported

    @Videotron How much longer before you fix the problem

  • SXGlory Sam Glory (@SXGlory) reported

    @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

  • lori25986007 lori (@lori25986007) reported

    @Videotron allo is videotron completely down maybe you could post some news about the outage. Boisbriand

  • ACarlomusto angie tarantini (@ACarlomusto) reported

    @Videotron we are having trouble with internet connection in Rivières des Prairies Montreal no internet connection! Will this be resolved soon?

  • jerkinjeffreyt1 jerkinjeffreytoobinhand (@jerkinjeffreyt1) reported

    @Videotron @kligula69 Internet not working in Blainville

  • thy_anomaly Anomaly (@thy_anomaly) reported

    @JesssAdel @Videotron Wtf that sucks *** dude

  • tabarjack 늙은 사람 (@tabarjack) reported

    New scam in Quebec: "Hi this is {ISP Name}. We have detected your security is not configured properly which violates our terms of service. We will suspend your account if you do not rectify the situation. Press 1 for assistance to rectify the situation" @Videotron @Bell_Support