Vidéotron outages and service status in Lachute, Quebec

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Quebec

Latest outage, problems and issue reports in Lachute and nearby locations:

• 
  Crystal (@pixels_mom) reported 29 minutes ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

• 
  🧐 (@togobap) reported 33 minutes ago from Mirabel, Quebec

  @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina (@curious6720) reported 8 minutes ago

  No internet #videotron Down since 7:00 p.m.

• 
  James Somaeck (@somaeck) reported 9 minutes ago

  The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

• 
  Commissioner Miner (@fanCRTCProfling) reported 14 minutes ago

  Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 16 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Cait Brakus (@CaitBrakusmde) reported 19 minutes ago

  Hey everyone, I have Shinedown with Coheed and Cambria, From Ashes to New tickets available for tonight at Videotron Centre in Quebec City. Unfortunately I came down with something and I’m still under the weather, so I can’t make it. PM if interested

• 
  Black Siri (@ToLoveShay) reported 25 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Chris (@Silverxx27) reported 28 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  DJV (@wickerman555666) reported 28 minutes ago

  @AEWonTV Why did they present him like a heel? Lol an interruption via videotron? This company just does whatever it wants hahaha its honestly satire at this point. Have MJF come back and a WEEK later wins the World Title in a 4 way. WHAT A BUILD…. Its just TERRIBLE booking

• 
  Scale (@alliareault) reported 29 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  Panda🌻 (@takarajewels) reported 32 minutes ago

  Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.