Vidéotron Outage Report in Lachute, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Lachute, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Lachute, Québec
Latest outage, problems and issue reports in Lachute and nearby locations:
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🧐
(@togobap) reported
from
Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
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Crystal
(@pixels_mom) reported
from
Lachute, Québec
@Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Candice Laflamme
(@laflamme530) reported
@Videotron No internet, helix tv, landline in LaSalle. My neighbor has Bell service & he does have cable tv & internet !!?! When he had electricity, he never lost his Bell service. Very frustrating for us Videotron clients.
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Gates Zullo
(@GatesZullo) reported
@Videotron Is there an outage map for clients to see what areas are currently affected by issues? Can't tell if an issue is due to ice storm (likely) or if it's faulty equip on user end. Seems like a worthwhile investment; can save frustration for both clients & your tech staff.
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Rio V Libero
(@RioLibero) reported
@Videotron still down in Kirkland
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Sterling Cohen
(@sterling_cohen) reported
@Videotron People with power outages running their generators still had internet and wifi your telling me with power back on you guys can’t fix your internet get good Vidéotron…..
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Nabeel Ali
(@IamAli01) reported
@Videotron H9B area with 4 business lines. Power still down but why am I getting full bars of LTE yet no service whatsoever?! Completely cut off and got to drive 15 minutes from my house to get any form of service. It’s ridiculous got me questioning renewing my contract at the end of term
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curi00sa
(@L0uraG) reported
@steevey @Videotron We never lost power and yet 2 days no Helix
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Jd
(@Jd15578965) reported
@Videotron Your services are garbage. Your staff are trained to answer rubbish to customers' questions, and you have no respect to your customers' concern. I'm terminating my subscription.
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Walid Arnouk
(@ArnoukWalid) reported
@Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!
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Candice Laflamme
(@laflamme530) reported
@Videotron P.s. my Videotron service was restored Thursday evening for a few hours, but it went out again at 11pm last night. LaSalle.
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Stayana Regina
(@thecaoyana) reported
@Videotron What if lack of electricity was never a problem in an area? What would the reason be for the sudden interruption of your services in such area? Genuinely asking