Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 01/20/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bellacullen263 Isabella (@bellacullen263) reported

    @Videotron Can you fix this soon its frustrating

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???

  • Shticklefikle Vick Thor (@Shticklefikle) reported

    @Videotron We’re imposed a curfew and now our television service is down ! Hey videotron this isn’t the first time , im done with your pathetic company.

  • ppalxn Phillip Alexander (@ppalxn) reported

    @Videotron The worst service I every experienced …, only reason with Videotron because Bell Fibe not available in my area .

  • ppalxn Phillip Alexander (@ppalxn) reported

    @FernandezInk @Videotron Every Helix user should call Videotron asking fir non service refund

  • habsexpos MTL#1 (@habsexpos) reported

    @Guzzo_Vincenzo @cdube_sante @francoislegault And because of this alert Videotron is down. Quebec Sait Faire!!!?

  • KarineGHG Karine Hains (@KarineGHG) reported

    @steflang1972 @Videotron Strange that they didn’t **** it up for Bell dont you think?

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    On demand is working. Live TV is not. Use voice command to find show. #helix @videotron problem is still not working for for live TV. #fixit

  • wugz Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?

  • habsexpos MTL#1 (@habsexpos) reported

    @ShawnGoldwater @brendanshowbiz The alert made Videotron shut down, lots of pissed off ppl