Vidéotron Outage Report in Lachute, Laurentides, Quebec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
Problems in the last 24 hours in Lachute, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
- Internet (60%)
- Wi-fi (18%)
- TV (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Lachute, Quebec
Latest outage, problems and issue reports in Lachute and nearby locations:
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Crystal (@pixels_mom) reported from Lachute, Quebec@Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.
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🧐 (@togobap) reported from Mirabel, Quebec@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Viktor Krum (@ViktorK23791276) reported@Videotron #outage #OutageAlert There's no outage! They just updated their DNS server! Most device won't update it if they are already connected to your network! "Clear network settings" or "Forget this network" or "Reset network settings"! If this does not work use Google DNS!
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😻Bitcoin Tesla Cat😻 (@CathG84806675) reported@SeanEnjoying videotron internet’s was down
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Ti Gwav 🇭🇹 (@Gwava_) reported@idcdaph @theboybibs Toxic is the videotron rep that just hang up on me right after telling me "we're having trouble with the service in your area" 😭 Boy WHAT?
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Beerhaze (@Beerhaze) reported@GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.
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Charlotte N (@BigFatRebound) reportedVideotron is down, Helix gateway inaccessible. But managed to change the DNS on my computer so HUZZAH this works.
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Vincent Blain 🍁 (@Vincent___Blain) reported@LykeOnTopp @BaJumVFX @Videotron If you're not a Bell customer, I might look better but as a customer, it's not. I guess you didn't hear about the massive layoff last week.
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Keven (@kevv2) reported@MTLDaniel @MitchSchwartzCo @Videotron The DNS resolution broke for some reason, just use non-default DNS services and you'll be fine
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Matthew Geee (@BaconRuffles) reported@Videotron Can you give us an estimate of how long it may take before service returns to normal?
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Avery Duck 🇨🇦 (@specialkitty2me) reported@JokeSins @Videotron No, mine was down too.
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L3P3RM3SSI4H (@L3P3RM3SSI4H) reported@Videotron is it possible to change the DNS to a public one on your end? just so every customer doesn't have to through there PC