Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 02/20/2026 05:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • djScrewhead Screwhead (@djScrewhead) reported

    @Videotron Still no service in H3W 1W8 area!

  • achuckl Achuckl (@achuckl) reported

    @Videotron Come on @Videotron …. For the past two days my XI7 has been trying to reconnect to dhcpv6 repeatly every minute causing my internet to be nonfunctional. Let’s fix it.

  • youbeglazin yuh (@youbeglazin) reported

    Had internet for 12 hours then it randomly cuts off at 5pm, GET Y’ALL **** TOGETHER @Videotron

  • xMARKinMTLx Mark H. (@xMARKinMTLx) reported

    @Videotron At this point I have no faith that service will be restored until after the holidays

  • Videc0eurSFW videc0eurSFW (@Videc0eurSFW) reported

    @Videotron I cannot believe you dont have a map. Ridiculous, that's the least you could provide us with. I'd like to know if my service is restored or not before going back home.

  • QueensClasher QueensClasher (@QueensClasher) reported

    @Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls

  • lumpybag Lumpy 🔪 (@lumpybag) reported

    @Videotron this is poor response is making my family switch to bell

  • d1cknb4l1s sophie (@d1cknb4l1s) reported

    @Videotron well please fix it

  • AlexM370 Alex Martins (@AlexM370) reported

    What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

  • AveWef Averin (@AveWef) reported

    @Videotron Horrible service