Vidéotron

Vidéotron Outage Report in Burlington, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Burlington, Ontario 03/12/2026 22:55

March 12: Problems at Vidéotron

Vidéotron is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burlington, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • katasaur17 Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

  • iWantMystique 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported from Toronto, Ontario

    I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

  • mgamble Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GSGFlash GSG Flash (@GSGFlash) reported

    Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

  • GSGFlash GSG Flash (@GSGFlash) reported

    @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?

  • xTallMatt Fastest Mario/12 Foot Tall Home Depot Skeleton (@xTallMatt) reported

    Literally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.

  • neo_musicstream Realityescaped (@neo_musicstream) reported

    @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!

  • nellyHXO Nil (@nellyHXO) reported

    @TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

  • jacktodd46 Jack Todd (@jacktodd46) reported

    @grantmccagg Do you get Videotron, Grant? I absolutely HATE their Helix system, but the old Illico system we had before was terrific (it's still available, I think) and I found their customer service infinitely better than Bell.

  • erickdahan Erick Dahan (@erickdahan) reported

    Is @Videotron Helix support always ****, or is just tonight?

  • Wabbit_Detector Mr. Noodles (@Wabbit_Detector) reported

    @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year