Vidéotron outages and service status in Burlington, Ontario

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

• 
  Matthew Gamble (@mgamble) reported 54 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indonesian Philosopher (@nusantaran_chud) reported 9 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  RiouxSVN (@RiouxSVN) reported 10 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Morin (@MorinLoL1) reported 13 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Chris (@Silverxx27) reported 17 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Alex Clark (@alxclrk) reported 17 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

• 
  Kamelia (@money_pulasi) reported 18 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Geeno (@Geeno262) reported 21 minutes ago

  @AmazingZoltan try videotron i found i get great customer service

• 
  Black Siri (@ToLoveShay) reported 25 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Commissioner Miner (@fanCRTCProfling) reported 29 minutes ago

  @TimoVainionpaa @RitaTrichur They are, with their other flanker brands. Cogeco flanker Oxio is riding on others networks. All the bell flankers Videotron's flanker is on everyone's network. Rogers is riding on others & makes up like 50% of Cogeco's network use. They all are, they just hide it.

• 
  HammerofSparx (@KevinAn45942701) reported 31 minutes ago

  @DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)