Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carignan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carignan, Mauricie, Québec 01/19/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • LVBirdsong L. V. Birdsong (they/them) (@LVBirdsong) reported

    @Videotron Not only did my Internet go down but my phone as well - I have never felt so cut off. I had contacted Videotron a few days ago to say my connection has been unstable lately and they brushed it off as "not on their side." What a joke.

  • hey_its_me_2020 shawn (@hey_its_me_2020) reported

    Add Google’s DNS if your #videotron is down.

  • cryptosauce247 cRypto SøSa (@cryptosauce247) reported

    @Videotron Fix your ****!

  • Chrisleroux Chris Leroux (@Chrisleroux) reported

    @LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.

  • FrekkieMonster FrekkieMonster (@FrekkieMonster) reported

    @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

  • SophieAnneB Sophie-Anne B. (@SophieAnneB) reported

    @Mrc010203 @StephyVicente @Videotron Down in Gatineau too. Phone line to customer service says customer you are retrying to reach does not exist. Ooh boy

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    Videotron's having some backbone issues in Montreal. Looks like their DNS servers are down. I'm using Cloudflare's 1.1.1.1 DNS service in my network permanently now, since @Videotron doesn't seem to care to notify their customers when they have downtime.

  • charbel18285494 charbel (@charbel18285494) reported

    @Videotron **** you and your shitty service you raise the ****** monthly bills for better service and your shitty ****** wifi doesn’t you know I’m to bell you ugly *****. **** VIDÉOTRON **** WHOEVER IS RESPONSIBLE **** YALL

  • pmarriott Dr. Paul Marriott (@pmarriott) reported

    @flyonp @fagstein @Videotron I can confirm that switching to the public google DNS server at 8.8.8.8 fixes the issue for me.

  • ottcdrfurniture Janet (@ottcdrfurniture) reported

    @Videotron Hey guys it’s cold outside and my teleportation equipment came with my upgrade to Helix which is now not working... Get moving or I will have to take my car to the Metro which will require me to go outside:-) But seriously, you don’t go down often. Thanks for the update.