Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carignan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carignan, Mauricie, Québec 03/18/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TalbotCaroline1 Caroline Talbot (@TalbotCaroline1) reported

    @Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.

  • ItalianCrazy93 Angelo Lucio Ferrandino (@ItalianCrazy93) reported

    @Videotron are you guys down cause my internet stopped working???

  • falkaanne Kathy (@falkaanne) reported

    @lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.

  • salaamay double swad ص (@salaamay) reported

    @Julien_Lavigne1 @Videotron Anytime I get comfortable to fall to watch something on Netflix, without fail the internet stops working #sofrustrating

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Milnoc @joshnet @Videotron It cut out because the Chinese government guy listening in on you pressed « pause » because he had to go pee :-) have you tried disabling the useless 5G thing and sticking to LTE?

  • penseur_logique Jeff 🇨🇦 2xBioNTech-Pfizer (@penseur_logique) reported

    @gmbutts @Rogers Have a look at @Videotron Ottawa is part of their service area. We switched a few years back and have saved money and are very happy with their service. Multiple lines on the same account save money for all, for each extra line.

  • SensDuguay Christian Duguay 💉💉 🇨🇦 (@SensDuguay) reported

    @JulianGianfran4 I'm on @Videotron That sucks. We use to have access to every big ppv.. I dont get why if were gona pay for it, we shouldnt have access to it 😒

  • mtl2021 tony (@mtl2021) reported

    @Bell what a JOKE called the support and got transferred 8 times!!! At the end someone will call you back. Serious the prices of services keeps on going up for BS crap!!! #tva #videotron

  • like_it_is_99 Just Some Guy (@like_it_is_99) reported

    @dominicgrenier @Videotron They should call this service HELSHIT and not HELIX...I've had it since launch. Went well for the first couple of years. Now it is crap.....guess I'll play yo yo again and go back with Bell (painful) and then switch back in a couple of years. LOL

  • clogicca Steven (@clogicca) reported

    @Videotron @VideotronDiv wtf man, My dvr just rebooted for a stupid update while stuff was being recorded! that's just dumb 🤬