Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carignan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carignan, Mauricie, Québec 02/07/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Vittoriog82 Vittorio Giordano (@Vittoriog82) reported

    @Videotron Not me. No service since Wednesday. I am using my personal data for work. I will forward to you the bill at the end of the month. Thank you.

  • ArnoukWalid Walid Arnouk (@ArnoukWalid) reported

    @Videotron what is the estimated time of this affected service??, in my place the electricity still on but internet down!!

  • McGrizzOfficial McGrizz (@McGrizzOfficial) reported

    @Videotron You guys shutting down services when everything was working is mindblowing to me. Dont get me those ice storm excuse when its past 32h after the storm and its only now we get cut??

  • t4ttmynameonya Boston George (@t4ttmynameonya) reported

    @Videotron has, hands down, the worst customer service in the country. No internet for the last two days and I can’t get ahold of anybody 😭

  • TSUUNAMY POCHITA (@TSUUNAMY) reported

    @Videotron fix helix goddamnit i wanna play video games 😡

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Wishing the Videotron employee who, instead of helping me fix a long-standing problem, offered the shittiest half assed solution that's been tried no less than 6 times without success a very "get hit by a ******* bus"

  • That_Feral_Nez Gregory Fischer-Rush (@That_Feral_Nez) reported

    @Videotron What a joke, some how your competitors don’t need power to operate as everyone with Bell still has internet. I now know that your joke of a company is more interested in lending your network out to fly by night cheap *** companies rather than your 1st party cleints.

  • MartinDegenne Martin Degenne (@MartinDegenne) reported

    @Videotron Still down in Montreal H2R. 😞 Godspeed to the repair teams

  • GloriaCormier Gloria Cormier, CPACC (@GloriaCormier) reported

    @Videotron How do we report an issue like the actual cable has been cut by a fallen tree? No one is answering the phone or chat at Videotron.

  • fizz_ca fizz (@fizz_ca) reported

    @Floradora65 @Videotron Hello, Thank you for the information provided. Due to poor weather conditions over the last few hours, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service.