1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vidéotron
  6. ❯
  7. Carignan, Quebec
Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Quebec

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Carignan, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • FragMetalhead
    Angel/Devil (@FragMetalhead) reported

    It has been a week almost, continuous blackout service throighout the days, multiple times. #Helix. @Videotron

  • beckysmr
    N Rebeca Marquez (@beckysmr) reported

    @Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117

  • loucondy
    Condy (@loucondy) reported

    Videotron really testing my nerves today. 6 months. Late fees every month, I pay at least 6 days advance. They keep kicking the can down the road. It’s outright stealing actually. $1. Every mo is a lot of money for these thieves

  • FloKzySLay
    FloKzy 🇨🇦 (@FloKzySLay) reported

    Videotron is so dog **** wtf.

  • Videotron
    Videotron (@Videotron) reported

    @IdleAmbler Hi. The service is now gradually returning. We suggest that you try to restart your Videotron devices. If that doesn't work, it should very soon. Have a good day! -cr

  • RjRocKs_1211
    Ravi Jaiswal (@RjRocKs_1211) reported

    @Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks

  • AnyBeeGirl
    Planter of Seeds ⚡️🇨🇦⚽️🇳🇬 (@AnyBeeGirl) reported

    @paxful I have 5G on my iPhone connection to the Fido (Rogers) network and I have Videotron wifi at home and I did it mobile data on and off. Same thing.

  • IdleAmbler
    IdleAmbler (@IdleAmbler) reported

    @mykelmtl @Videotron Also in Verdun, have also had problems, restarted gateway but service is still choppy.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Dechene basically says that French is on the line if the internet is not controlled. She showed her cards. But then again, this is the senator that wants to block porn, forced facial recognition to access sites that are 13+ and favours Bell & Videotron blocking for © issues.

  • caontherocks
    caontherocks (@caontherocks) reported

    Is @Videotron down? My home internet is connected but there’s no internet