Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carignan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carignan, Mauricie, Québec 01/10/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelpedersen Rachel Pedersen (@rachelpedersen) reported

    @Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Videotron your site is down. My network is down.

  • Will78787 William Lee (@Will78787) reported

    @Videotron Help by figuring out what happened and addressing it, instead of only the people who speak up.

  • WJ_Roberts Bill Roberts (@WJ_Roberts) reported

    @Videotron So I’m in your iOS app and can’t find notification options, there is no search. Help?

  • kayoazul ø (@kayoazul) reported

    @Videotron helix contract is a TRAP not explained to customers BEFORE signing up. i thought this was illegal. can’t find mention of conditions on your website. it should be plain. receiving details in a pdf contract link afterwards is too late. complaint was sent to @CCTS_CPRST

  • naxalite coolio iglesias (@naxalite) reported

    @Videotron issues. English customer support?

  • DEEJAYIWONDER DJAYZ IWONDERZ (@DEEJAYIWONDER) reported

    @Videotron system down

  • TVBCRehfer TVBC (@TVBCRehfer) reported

    @MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?

  • K56879801 K (@K56879801) reported

    @Videotron If you read my message you know that I did contact customer service and they can’t help me with that

  • kellergraham Alex Tipaldos (@kellergraham) reported

    Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?