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Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Quebec

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Carignan, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TVBCRehfer
    TVBC (@TVBCRehfer) reported

    @AnjaKaradeglija @BryanPassifiume Does that dismiss Tech Savvy's complaint that Rogers is giving Videotron a rate they cant get? If it does the next shoe to drop is the Rogers/Shaw approval.

  • GuyJosephRoy1
    Guy Joseph Roy (@GuyJosephRoy1) reported

    @Videotron hi Videotron do u know the service will be restore in Gatineau for the wifi and internet????

  • CrazyDanmas
    Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • FredoLaMarmotte
    Marasenna Couture (@FredoLaMarmotte) reported

    @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

  • MannyTerrebonne
    COLDBLUE (@MannyTerrebonne) reported

    @MatthewEvolves umm...the guy owns videotron ? you dont think he wants to have his stuff on his own network eventually ?

  • LeoMallet14
    Leo Mallet (@LeoMallet14) reported

    @GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?

  • AzorkanIA
    Azorkan (@AzorkanIA) reported

    @Videotron i worked to install ur service cables , i saw the state of ur network... if folks knew how low standards specs to install ur cables they woud never call videotron for services. gladly starlink will choke u guy's out !

  • CoolopolisMTL
    Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec

    @videotron no internet here at my home in NDG. Please fix

  • Luis26HV
    Luis V (@Luis26HV) reported

    @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡

  • Ranbir_SD
    Ranbir (@Ranbir_SD) reported

    @chuckfromcanada @Videotron Internet is down in LaSalle.