Vidéotron

Vidéotron Outage Report in Carignan, Mauricie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Carignan, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Carignan, Mauricie, Québec 11/24/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • kittycatlvr4vr Eli ૮ • ﻌ - ა (@kittycatlvr4vr) reported

    @lux1trick yeah and my data didn’t work cuz I have ****** service from videotron

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. For Android, I can do it but it's a slow workaround.

  • jonathandicarlo Jonathan Michael Di Carlo 📚🤓 (@jonathandicarlo) reported

    @Videotron @maozao76 It would be nice if you would just be *honest* and tweet out that you are having problems instead of forcing each customer to call and overwhelm your call centers…

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron @VideotronDiv the system is down. I have tried to reboot without success.

  • luc_lamont Luc Lamont (@luc_lamont) reported

    @Videotron Still no service in Aylmer

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    Day 6 of @Videotron’s outage in Ottawa South. No update on when service will return. Call to support suggested it may be a month. Proceed with caution when selecting a carrier when you live near the edge. Repairs are slooooooow.

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • _MattBritton_ Matt Britton #BattleOfAlberta #FireItUp (@_MattBritton_) reported

    @Videotron is there a current Helix Outage ? Ive tried calling you and your customer service line doesnt even work.

  • warrior_emu TheEmuWarrior (@warrior_emu) reported

    @Videotron Is there an ETA for when service will be back in Gatineau? News say outages could last 5 days. Is that the case for internet service?

  • mignoneroy20 Mihyang༝༝ (@mignoneroy20) reported

    @Videotron I've had issues with my Internet for the last few days, with ping spikes in games and dropped frames while streaming, but today everything keeps on cutting off completely between 30s and full on minutes, blinking orange, then green, even after restarting, help?