Vidéotron Outage Report in Carignan, Mauricie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Carignan, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Carignan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (5%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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. s a d r a .
(@OrdinarySadra) reported
Good morning @Videotron , just wanted to check if there is a regional internet outage going on or it’s just me. I'm having difficulties connecting since this morning 😑
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Nesta
(@nesta5_) reported
@zopdzn @Videotron i have problems with my connection
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Inaho Yuhara
(@InahoYuhara) reported
@PlaneteCourrier Good job on being one of the worst delivery companies in the greater montreal area. You should really train your delivery people to use the doorbell. It works really well I assure you. @Videotron You should really use another delivery service.
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ø
(@kayoazul) reported
@Videotron helix contract is a TRAP not explained to customers BEFORE signing up. i thought this was illegal. can’t find mention of conditions on your website. it should be plain. receiving details in a pdf contract link afterwards is too late. complaint was sent to @CCTS_CPRST
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Rosie N
(@belong2superman) reported
@Videotron my helix is down, was told that it's a general outage. Any news when it'll be back ?????
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💋
(@Jojokofficial_) reported
@IssaCheckmate @Videotron WTF @Videotron this is actually horrible. I’m so sorry you went through that. I’m definitely never going to go with their services and will make sure no one around me ever does either!
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TVBC
(@TVBCRehfer) reported
@MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Anthony Barranco
(@AnthonyBarranco) reported
@belong2superman @Videotron I just went down too. Site is down on my phone too. Perfect timing