Vidéotron

Vidéotron Outage Report in Clarence-Rockland, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Clarence-Rockland, Ontario 12/20/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi

Community Discussion

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Vidéotron Issues Reports Near Clarence-Rockland, Ontario

Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jgtwee Jen Gibson (@jgtwee) reported

    @Videotron are you experiencing a service disruption in Westmount this am? No phone, no internet and long chat wait.

  • SalpiMak Salpi M (@SalpiMak) reported

    being a loyal @Videotron customer of 25+ years they would be accommodating and make the customer happy…but nope! I guess it’s time to look somewhere else! #Helix #videotron

  • SalpiMak Salpi M (@SalpiMak) reported

    What a scam @Videotron Pretending to give great costumer service.The constant buzzing of Helix Gen 1 is driving us crazy,it’s unacceptable that a company that big doesn't give a damn & won’t bother exachanging this annoying machine without making us pay for it!You would think 1/2

  • ganseybois gansey (@ganseybois) reported

    @Videotron Hi, is there a service disruption in Laval?

  • SalpiMak Salpi M (@SalpiMak) reported

    @Videotron What a joke! The guy just called to say that he can’t do anything for me. WOW! GREAT 👍 fantastic customer service @Videotron. I’ve had it with your bullshit!

  • Habzilla2 Habzilla (@Habzilla2) reported

    @jacktodd46 As much as I hated Bell (mainly due to their dishonest business practices and poor customer service) I switched back to them 4 years after going through issues with Videotron. I must admit that I don't regret it, the product is almost flawless. We need more provider options.

  • clogicca Steven (@clogicca) reported

    @MobileSyrup I accuse Bell of being **** scumbags by Not allowing login to their crappy apps for Videotron customers .. @CRTCeng

  • weekendrageguy Michael (@weekendrageguy) reported

    @Videotron your internet service sucks so bad....800sq foot condo and cant get signal in my bed room..... do better

  • heliodanielb Helio Borges (@heliodanielb) reported

    @Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago

  • jacktodd46 Jack Todd (@jacktodd46) reported

    Not only is Videotron's Helix the worst TV/Internet system you can find, the website is just as bad. Just try changing your channels. You have to be brave or crazy. We hate Bell for corporate reasons but it may be time to switch.