Vidéotron

Vidéotron Outage Report in Clarence-Rockland, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Clarence-Rockland, Ontario 11/15/2025 04:10

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Clarence-Rockland.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Clarence-Rockland, Ontario

Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SueBrunelle Sue Brunelle (@SueBrunelle) reported

    @staceykate1973 In Quebec we had that problem with Videotron last month. Lasted the whole day

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • JoeyAbsi Joey Absi (@JoeyAbsi) reported

    Is it just me or @Videotron internet is #down? I am having problems with my #internet since 5 AM

  • nkpj226 NKSingh (@nkpj226) reported

    Outage with @Videotron again???

  • Txskies_ Txskiesfn (@Txskies_) reported

    @samyfnbr @Videotron Oh well mine feels so bad to

  • Danchart74 Danchart (@Danchart74) reported

    @Videotron your service is the #1 in worst customer service EVER

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • Midexhealed MidexHealed (@Midexhealed) reported

    I CALLED THE SUPPORT BUT AFTER 20MIN THE DUDE LEGIT SAID:"IM WASTING MY TIME, IM GONNA CLOSE THIS CALL". VIDEOTRON BTW

  • DaBlackB2 DaBlackB2 ✊🏾🇨🇦🇭🇹🦂👸🏾 (@DaBlackB2) reported

    @videotron how and where do I report my Internet that is down?

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.