Vidéotron

Vidéotron Outage Report in Clarence-Rockland, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Clarence-Rockland, Ontario 11/25/2025 11:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Clarence-Rockland, Ontario

Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • MadameDanis Jessica Lavoie (@MadameDanis) reported from Gatineau, Québec

    @Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @Videotron who all REFUSED to help, called us liars, I am so close to returning the phone. This is not worth all the hassle. It's too bas the customer service has gotten absolutely awful for the past 2 years and a half.

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    Going to cancel @Videotron service. They literally told me that they know what they offered me a low price/month, charged me $15/month more, BUT CAN'T ACTUALLY GIVE ME WHAT THEY OFFERED. I am DONE with your company. You are absolutely awful & I don't want anything to do with you

  • dolcecazzoalta на великй Будницкий™ (@dolcecazzoalta) reported

    @QuicheSucks I think it was shaw cable in the north and videon/videotron in the south...But those were for people with money...if you were poor you just used the antenna..And watch the Flintstones and stampede wrestling

  • TheRealSophie10 Switchblade Sophie #TheJoker☔️ (@TheRealSophie10) reported

    @NoahFridman @Videotron They've been cool all these years, but the past 2 1/2 years, they've been dreadful. The worst part is, THEY called us to offer this deal. We didn't call. They won't do anything. They won't even want to listen to the phone call.

  • HappyHiker77 HappyHiker (@HappyHiker77) reported

    @Videotron @Videotron customer support.

  • JefferyThomas Jeffery A Thomas 🇨🇦 (@JefferyThomas) reported

    **** @Videotron! It's like their primary job is to make you waste your time calling support.

  • JoAnneBeggsRSW Jo-Anne Beggs (@JoAnneBeggsRSW) reported

    @NoLore @Videotron A friend had horrible experiences w them:(

  • Corporate18 Philip T. (@Corporate18) reported

    @Videotron How is it that I used to be on Videotron proper for internet and never had an issue. Now since I switched to Helix, I get nowhere the speed that I am supposed to be getting. That makes no sense.

  • like_it_is_99 Just Some Guy (@like_it_is_99) reported

    @Videotron spending thousands of dollars yearly for a sub optimal quality of broadband service. It is clear that your Internet speed quality is no longer as good as it was months ago or even years ago. What on earth is going on? #Helixsucks tired of being told there is no issue

  • vpMontrealer VP Montreal TaxPayer 🇨🇦🇺🇸 (@vpMontrealer) reported

    @Tizianarules @Videotron Videotron website should have an outage map like Hydro Quebec to improve customer service 👀