Vidéotron Outage Report in Clarence-Rockland, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Clarence-Rockland, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Vidéotron
Vidéotron is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clarence-Rockland, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa, Gatineau and Clarence-Rockland.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Clarence-Rockland, Ontario
Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:
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Kristina Hernandez
(@x_tina8000) reported
from
Clarence-Rockland, Ontario
People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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pL
(@pluc) reported
@pmarriott I'm with @cogeco, it's down and @videotron called me to try and convert me. They install generators on their cable boxes on electric posts. Ain't nobody trying to sway my electricity provider
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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Eric Dizon
(@dizoneric) reported
@Videotron Still no internet connection in H2T/Plateau-Mile End. It’s getting ridiculous. Do we have an ETA of service restoration?
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Dr. Sam
(@DrSamTheDentist) reported
@Videotron’s LTE service has been out in Ottawa since May 11th! (10 days before the storm). No explanation, no apology, simply “too bad, use 3G”. One month of no service and Videotron says to just keep waiting. What a joke! Be warned if your are thinking of switching.
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YOW Progressive
(@ProgressiveYow) reported
@Videotron Completely separate from the storm, Ottawa south is still without LTE data. It has now been weeks and customer service is still suggesting 3G which only provides 0-5mbps. You would think they could get this right, but @videotron clearly doesn’t care. How are you worse than bell?
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Ephraim
(@OnlyEphraim) reported
And the operative dictionary word for today is #PROACTIVE @Videotron It's when you treat your customers right BEFORE they have to call your loyalty department... and you need to be #REACTIVE to retain them
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Eric Dubois
(@siobudcire) reported
.@Videotron internet down?sainte Dorothee?
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Joe Carter
(@JoeCart76232533) reported
@ahuncycle @Videotron @SAAQ I am so sorry this driver made you lose about 3 seconds of you life to slow down, I hope you can recover, it may be possible to go to Val Plant's rehab center for abused cyclist's. It was worth getting the driver of 3 children fired, again so so sorry for you.
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Anh
(@yeetusmagus) reported
@Videotron what ******** is this anti-consumer behavior? Turning off 2.4GHz broadcasting on your **** show app also turns off the 5.0GHz band. AND STOP OVERRIDING MY LOCAL CONFIGS - the only place the config actually works
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Romolo D'Ascanio
(@RomoloD1996) reported
@Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.