Vidéotron Outage in Clarence-Rockland, Ontario

@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

@Videotron I'm trying to but your website is broken. Twitter was my only way to reach you. First seemed like a mistake. Agent insisted I would be credited lots and my bill this month should have been lower due to credits from previous overcharge. Was very upset to see a double bill again.

Hey @Videotron: Just got my bill and that's two months in a row where you've "mistakenly" charged me double with no plausible explanation. Last month your agent told me it was resolved and that I'd have credits - this month wasn't fixed, was worse. Now your website is down. 👎

@pierreluc_leb @Bell Videotron might not be the solution. I have videotron. My recorder is designed to record 8 channels simultaneously, but it doesn't work. I can only record 2 channels.

@Videotron in the past 2 months you have sent me notifications that you are taken away my TV call display and BBC Canada, costs go up my services goes down. #notimpressed

@bikeviewca @Videotron @CapitalWard yeah, speeding to "make the light" is a problem that can have dire consequented. When a collision does happen, it's often treated as an oopsie because most of the time they get away with it and it was just bad luck that a collision happened.

@cogeco How about you start by making your actual network reliable ? Worst network I ever had. I miss @Videotron

@Apashe_Music @Rogers But Rogers definitely was one of the worst companies my parents ever went with. I never used Fizz though, I have Videotron though.

@Videotron I have no idea if this was a Videotron employee or not. He came on my property so I’m not removing anything until I know who it was. I didn’t ask Videotron for any service. No reason for you to come to my home when I can’t even have a relative here

@Videotron man knocked on my door in West Island Montreal claiming to be from Videotron visiting customers who pay a lot for Helix service,,,I just said no thank you and closed door. Are you going door to door or is someone posing as Videotron employee to access homes?

On the subject of bait & switch ... #videotron phone agent reduces my bill by $15/m (good) & says they're sending me a Samsung A21 as a thankyou... turns out she renewed my 2-yr contract! SHE LITERALLY NEVER SAID THIS WAS RENEWING, I would have negotiated a better phone :( #scam