Vidéotron

Vidéotron Outage Report in Clarence-Rockland, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Clarence-Rockland, Ontario 12/14/2025 06:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (8%)

    Wi-fi (8%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Clarence-Rockland, Ontario

Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dbeatty Dave Beatty (@dbeatty) reported

    @ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.

  • GangstHannah Hanner (@GangstHannah) reported

    All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?

  • jbedfordphoto Joel Bedford (@jbedfordphoto) reported

    @Videotron legit question: have you been on hold with your customer service yet? The first song on your loop is the worst thing imaginable. Please, for gods sake, just mute it or gimme radio. Anything else. Please. #videotron

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron sound and pixel issues on msnbc and picture off:air in Montreal

  • LanceTLawrence Lance (@LanceTLawrence) reported

    @Videotron wait I tried this I thought this was an actual fix ...now it's worse!

  • AuthenticCanuck 🌻MAD SQUIRREL (@AuthenticCanuck) reported

    @Videotron @Keough99co @VIDEOTRON Instead of pretending there are no issues, give us an update! Some of us work from home, you know. Give us an ETA on when it will be back up and/or running at proper speed.

  • marissasidel1 Marissa Sidel (@marissasidel1) reported

    @Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.

  • GangstHannah Hanner (@GangstHannah) reported

    I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol

  • anilkurian2 Oh look, it's what's his name (@anilkurian2) reported

    @StephenPunwasi Also, this shows the viability of a quick cellphone fix. Allow one US company to extend their range. 80% of Cdns live within 150km of a US border. Also split Shaw's wireless with Sasktel and Videotron. Thanks for attending my Ted talk

  • KalSDavian kal'aran'rhiod (@KalSDavian) reported

    @Videotron Already contacted support. We were told we were **** out of luck, and the only option was to pay more for our home phone. Thanks. So glad we are paying so much for these services.