Vidéotron Outage Report in Clarence-Rockland, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Clarence-Rockland, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clarence-Rockland, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Clarence-Rockland, Ontario
Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Kristina Hernandez
(@x_tina8000) reported
from
Clarence-Rockland, Ontario
People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Di Gennaro
(@nickdigennaro) reported
Hey @Fido, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your business.
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René Yoxon (they/them) ♿️
(@reneeyoxon) reported
@DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!
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🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️🌈
(@MontrealLFC) reported
Hey @Videotron - if I ahve bonus GB data on a yearly basis, why is it not kicking in? Due to this, I am locked out from using data, and there is no customer service open at this time. Make it make sense!
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Chigbo Ikejiani
(@DallanInvictus) reported
@reneeyoxon Fizz is a Videotron flanker brand so they use the same networks - not sure the latter would be any more reliable if you're having trouble with the former?
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Dr. Claudine Mangen 🇨🇦🇪🇺🖋
(@ProfMangen) reported
So @Videotron is working on their network in my area & cut internet service. Their tech line says it's at most for 17 hours (say again?). It'd be great if next time they give us all a heads-up & let us know we'll be without internet. Coz then I could have planned ahead.
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Ed Shields
(@405ogilvyave) reported
@BionicStephan @mitchgarber @Videotron Videotron will always try to get away with crap.. You have to stay on top of them.. I call them at least once a year.. Don’t be shy and give them a call and please hit English service!
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Anthony Lacavera
(@AnthonyLacavera) reported
@TechTalk2k If the merger is turned down, Shaw will have to invest in 5G and compete. Videotron cannot compete ever as they have no infrastructure outside of Quebec and cannot bundle and worse cannot afford a competitive strike against their cable business in Quebec.
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🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️🌈
(@MontrealLFC) reported
@Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....
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René Yoxon (they/them) ♿️
(@reneeyoxon) reported
Probably gonna leave @fizz_ca in the new year because the internet service has been so unreliable this year. Can anyone in Montreal recommend an alternative? I picked Fizz because it was budget friendly but maybe I should go back to @Videotron...
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Mouad Bouras
(@Mouadbouras) reported
@seancanlas @Bell switch to @Videotron, Bell is ****.