Vidéotron

Vidéotron Outage Report in Clarence-Rockland, Ontario

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The latest reports from users having issues in Clarence-Rockland come from postal codes K4K.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Clarence-Rockland, Ontario 03/31/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Vidéotron outage reports came from the following cities: Clarence-Rockland, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaClarence-Rockland TV
CanadaOttawa Total Blackout
CanadaGatineau Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

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Vidéotron Issues Reports Near Clarence-Rockland, Ontario

Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:

  • LaLouveRK ͏ Ⲙⲉⳑⲇⲛⲓⲉ (@LaLouveRK) reported from Gatineau, Québec

    @Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.

  • x_tina8000 Kristina Hernandez (@x_tina8000) reported from Clarence-Rockland, Ontario

    People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?

  • 3_punch Gilles Monvoisin (@3_punch) reported from Gatineau, Québec

    So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • etiennosaurus EtiennoSaurus (@etiennosaurus) reported

    @eXoofed Never had any problem with videotron

  • vinnytam VinnyT權 (@vinnytam) reported

    Internet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming

  • Martin94969570 Marty the rock (@Martin94969570) reported

    @Videotron @FabyenVaillanc2 THATS a real customer service! @Videotron

  • Anorak_CA John Edwards (@Anorak_CA) reported

    @Videotron Any reason Helix is not working after that silly curfew warning?

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @kate18 @Videotron I have direct messaged them as well. Their support line is busy.

  • Shahsavarani Arash Shahsavarani (@Shahsavarani) reported

    @Videotron Funny enough I wasn't the 9ne asking for English speaking Rep. After 1h of getting bumped, a French speaking rep helped fix the billing and now on for 1h40 to update plans. Something that should have taken 30min. Took over 2h. Thank goodness for the rep in Customer Relations.

  • CdavechaDavid Dave🇨🇦 (@CdavechaDavid) reported

    @Videotron WTF! Helix is not working after that message! Get it together over there!

  • rlt_carlos 💜 (@rlt_carlos) reported

    @Bell_Support your internet ******* sucks in quebec right now, videotron is a 100x better

  • tuxking2000 tuxking2000 (@tuxking2000) reported

    @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.