Vidéotron Outage Report in Clarence-Rockland, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Clarence-Rockland, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (63%)
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Wi-fi (16%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clarence-Rockland, Ontario
The most recent Vidéotron outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Wi-fi | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Clarence-Rockland, Ontario
Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
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Kristina Hernandez
(@x_tina8000) reported
from
Clarence-Rockland, Ontario
People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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RotiiK
(@RotiiK) reported
good everyning twiteter i am drunk @BaileyThe16th ;left early @mitocatria thinks im stupid drunk adn @ClanGoat its like a straight goblin monkey and i just texted my friend about how i feel about her and videotron stopped working ealier today ******* shitbags
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onein7.6billions
(@ONEIN7BI) reported
@SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone
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Nayaaaaa
(@Naya_0314) reported
Videotron was down yesterday? Why would they do that on a day where I wasn't working?
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Janine Bertolo (she/her)
(@JanineBertolo) reported
@Videotron @NoLore Totally knocked off line here in Gatineau, 2 of us wfh. I texted a friend who looked up the Videtron support phone number for me. No answer, automatic hang up and busy signal. How hard would it be for a telecomms giant to record an automated message letting ppl know what's up?
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Daniel
(@MTLDaniel) reported
@Videotron @NoLore To be fair, it took you guys about 30-40 minutes to post about the outage here on Twitter and your phone lines seemed not to work either...Several people I know kept calling and said the line was busy.
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Dina
(@soitsdina) reported
@Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or you still are having issues on your end?
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Janine Bertolo (she/her)
(@JanineBertolo) reported
@Videotron My service is back online. I’m suggesting that when there’s a widespread outage Videotron could put an automated voice message on the support line to let people know, maybe even when to expect service will be restored, or how customers can be reimbursed for lost service.
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Dina
(@soitsdina) reported
@Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or are you still having issues on your end ?
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Pokerbros Canada
(@IntlRoxy) reported
@Videotron You still have problems or everything is back up ?
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ashy
(@HausOfAshleyy) reported
@Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???