Vidéotron Outage Report in Clarence-Rockland, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Clarence-Rockland, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clarence-Rockland, Ontario
The most recent Vidéotron outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Clarence-Rockland, Ontario
Latest outage, problems and issue reports in Clarence-Rockland and nearby locations:
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Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
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͏ Ⲙⲉⳑⲇⲛⲓⲉ
(@LaLouveRK) reported
from
Gatineau, Québec
@Videotron I'm not gonna wait an hour on the phone, sorry.. so are all the other citizens that are in deep shit.
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Front Line Red Shirt
(@Hobbit1969) reported
from
Gatineau, Québec
@BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily
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Kristina Hernandez
(@x_tina8000) reported
from
Clarence-Rockland, Ontario
People living in Rockland, who is your internet provider? I am so tired of @Bell ****, lies and outrages prices. Any feedback on @Videotron ?
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Gilles Monvoisin
(@3_punch) reported
from
Gatineau, Québec
So @Videotron sent a collection agency to collect $$ from my 84yr old with ALS for not returning his cablebox. The issue is that the tech who installed the box put a lock on it and we could not remove. I explained to videotron reps but they just want $$ #greedy
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis
(@cuto8) reported
@Videotron It's almost a year already. Any news on when eSIM support is happening? #esim #apple #videotron
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Kathleen
(@Kathlee25406763) reported
@Delita_Hyral @Videotron I have the same problem in LaSalle
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Just Some Guy
(@like_it_is_99) reported
@dominicgrenier @Videotron They should call this service HELSHIT and not HELIX...I've had it since launch. Went well for the first couple of years. Now it is crap.....guess I'll play yo yo again and go back with Bell (painful) and then switch back in a couple of years. LOL
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Rami Nohra
(@Rami64N) reported
@passionthy @Videotron Same thing just happened to me, where they able to help you?
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STINGRAY MUSIC
(@stingraymusic) reported
@Slimer31 We are aware of a technical issue affecting this particular Music Video (on Bell & Videotron) and working on a fix. The missing video is: Stop Making Stupid People Famous - Our Lady Peace feat. ***** Riot. Hope this helps :) - The Stingray Customer Experience Team
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dead inside ✌️
(@ananarchie) reported
why does videotron's site have the worst UX
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Kathy
(@falkaanne) reported
@lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.
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Eric 🥃 🇨🇦
(@eric_habs) reported
@Videotron 3 nights now with all kinds of errors with helix and as well the stuff on my pvr. Fix it now I’m paying for service not this garbage. Never had these problems with fibe
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Meghann C
(@Meghann_88) reported
Wondering if @Videotron is having general issues with their internet in Montreal or if it’s just mine 🤔
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Craigzour
(@craigzour) reported
@Delita_Hyral @Videotron Was able to talk to the customer service using live chat and apparently a technical team is already working on it. Internet should be fixed around 2 am.