Vidéotron Outage Report in Drummondville, Centre-du-Québec, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Drummondville, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Drummondville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 18: Problems at Vidéotron

Vidéotron is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (7%)

4. 

   Total Blackout (7%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Jim Burke (@FunhouseTheatre) reported 2 minutes ago

  @Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest

• JM (@IamMTL4) reported 6 minutes ago

  @RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI

• carmax (@carmax74905256) reported 6 minutes ago

  @Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.

• Toaster ✨ (@Toassterr) reported 7 minutes ago

  @SBinsley @Videotron Customer services are from 9h to 18h I think

• Audrey Laurent-André (@CancerPrime) reported 7 minutes ago

  @Videotron No internet here in Villeray - H2R Is it a problem at my place or is Villeray still affected by the outage? Thanks!

• Bleak5170 (@Bleak5170) reported 10 minutes ago

  @Sparklepuss1 @Videotron I like how they begin their statement with "the entire network has been restored..." before going on to clarify that it actually hasn't.

• kaillielowe (@syafika302) reported 11 minutes ago

  @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help

• Alex Poulopoulos (@AlexPoulopoulo1) reported 12 minutes ago

  @Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!

• The Omega Man (@kikerangel) reported 13 minutes ago

  @Videotron Good Morning, your support tlf line is dead, chat too. I've been without Internet for 5 days. I am in Côte-des-Neiges, Victoria Av, H3W. Can somebody Help?

• Robert Kiricsi (@95mustang5050) reported 13 minutes ago

  @Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…