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Vidéotron

Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

Why is my Vidéotron service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • RandorElbuf
    Ran I am (@RandorElbuf) reported

    @Videotron internet is down?

  • paulinef136
    pauline fulham🇨🇦❄️🇨🇮 🏳️‍🌈 (@paulinef136) reported from Georgina, Ontario

    @youngster1015 @TekSavvyBuzz @CandTRC Tellus doesn’t do cable a never even heard of videotron.

  • Trouffman
    Trouffman (@Trouffman) reported

    Tested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.

  • Caracticus
    Caracticus Thirdaisi (@Caracticus) reported

    @TekSavvyBuzz Maybe it's time to break up the infrastructure from the service providers: make rogers, telus, bell, shaw/ cogeco, videotron, sasktel, etc. and the rest spin off their infrastructure as separate companies and force everyone to bid for access.

  • Mila99344837
    Mila (@Mila99344837) reported

    @Videotron Internet has been down for almost 2 hours in DDO

  • Amanda57354853
    Amanda (@Amanda57354853) reported

    @Videotron internet and tv not working in Montreal Dollard des ormeaux. Do you know if there’s an outage?

  • DominicHains
    Dominic (@DominicHains) reported

    @Videotron looks like there is an outage in the west island/pierrefonds?

  • aaron70893
    Aaron (@aaron70893) reported

    @mannylakeshow96 @Videotron At least someone’s finally taking care of their network issues lmaooooo! 👏

  • Cvmartinez1963
    Cesar V. Martinez P. (@Cvmartinez1963) reported

    @Videotron Videotron? ... in the networks they say that you give a bad service to the public ... Alo? Alo?

  • CLARENNE_Q
    Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !