Vidéotron

Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Geraldton, Thunder Bay District, Ontario 03/12/2026 06:30

March 12: Problems at Vidéotron

Vidéotron is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron my service has been down all day in Laval. What’s going on

  • Ranbir_SD Ranbir (@Ranbir_SD) reported

    @chuckfromcanada @Videotron Internet is down in LaSalle.

  • Vortalon Vortalon (@Vortalon) reported

    Hey @Videotron there is no internet service in St. Dorothée this morning. #internet #wifi #videotron

  • StreetDreamsOtt SUDEVI (@StreetDreamsOtt) reported

    @midquery @Videotron Thanks for the info. I thought my wifi modem was broken

  • chuckfromcanada Chuck (@chuckfromcanada) reported

    @Videotron is internet down in Chateauguay?

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • CrazyDanmas Daniel Massicotte 🌎 (@CrazyDanmas) reported

    @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

  • ReaperClose Mark (@ReaperClose) reported

    @Videotron still down in Laval 2 days now

  • seventrynews Yanche (@seventrynews) reported

    @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

  • Sansouna63 sonia (@Sansouna63) reported

    @Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????