Vidéotron

Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Geraldton, Thunder Bay District, Ontario 12/12/2025 21:05

December 12: Problems at Vidéotron

Vidéotron is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • scifi_stan Stefan Stanczykowski (@scifi_stan) reported

    I think the @Videotron network is down! I can't even call them.

  • lwilliams_aero Lisa Williams (@lwilliams_aero) reported

    @Videotron is there actually a way to chat with a support person? I’ve been on your site for like 10 minutes and keep getting circles back to the forum. Basically, my internet is crap with you and I want to cancel.

  • hutaoble HAPPY NEW YEAR !! (@hutaoble) reported

    wtf ??? did videotron crash or what ?>£#*} i was almost late to class ????

  • BreDaFra Brett Fraser ➐ (@BreDaFra) reported

    @StephyVicente @Mrc010203 @Videotron They don't seem to have an official status page that I can find. Down for me in Gatineau as well.

  • Mrc010203 Marco (@Mrc010203) reported

    @StephyVicente @Videotron Down for me too, im in montreal

  • PreferToRemain PreferToRemain Anonymous (@PreferToRemain) reported

    Yes there's a massive Videotron outage affecting at least the Montreal metro region.

  • habsfanjosh31 Josh W (@habsfanjosh31) reported

    @Videotron My internet is down. I tried calling customer service but the line is busy

  • TheDemonsWolf Marianna (@TheDemonsWolf) reported

    @Videotron why can't i even get on a phone waiting list! I call the numbers and they all disconnect. Is your internet down in the Gatineau area? I have classes :(

  • VinceDascoli vince dascoli (@VinceDascoli) reported

    Hey @Videotron get your act together. My internet has been going down for the past 2 days did a reset and it still does the same thing.

  • Amy_Dess Amy (@Amy_Dess) reported

    Hey @Videotron are you broken orrrrr???