Vidéotron

Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Geraldton, Thunder Bay District, Ontario 11/28/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cuto8 Curtis (@cuto8) reported

    @reideltj @DrSamTheDentist @Videotron Videotron doesn't seem to give that option for iPhone. Sigh. Sure, it's a workaround but slow

  • kavanyoung Kavan Young (@kavanyoung) reported

    @j_gp93 @Videotron I'm in Aylmer and have zero internet but full cell service.

  • wazo78304063 wazo (@wazo78304063) reported

    Ok tell ur guys to climb that post and fix the f…. Problem , or videotron will get a call soon, thanx

  • JohnnyBarone1 Johnny Barone 🇨🇦 🇺🇦 (@JohnnyBarone1) reported

    @Videotron is videotron having problems with helix? My internet is working but not my TV.

  • mignoneroy20 Mihyang༝༝ (@mignoneroy20) reported

    @Videotron I've had issues with my Internet for the last few days, with ping spikes in games and dropped frames while streaming, but today everything keeps on cutting off completely between 30s and full on minutes, blinking orange, then green, even after restarting, help?

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron Is this the reason why Helix was not working early today?

  • boudnic24 Nicolas (@boudnic24) reported

    Fix your **** @Videotron

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

  • HeatherJardine Heather Jardine (@HeatherJardine) reported

    @robertneville77 @Bell_Support @Bell Not Mtl WI... Do we dare go back to Videotron... Had way less issues with them before the new dangled Fibe crap.

  • _daxdax Carlos Dasilva (@_daxdax) reported

    @Videotron As of the announcement that Huawei is banned from the 5G network, my Huawei tablet will no longer connect to my Helix wi-fi network. Has Videotron just taken it upon themselves to ban their clients Huawei equipment?