Vidéotron

Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Geraldton, Thunder Bay District, Ontario 11/28/2025 19:10

November 28: Problems at Vidéotron

Vidéotron is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CountryLone Paul (@CountryLone) reported

    @Videotron Down in Chelsea, flashing yellow light on the router.

  • shacams68 Sharon Campbell (@shacams68) reported

    @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

  • LaVigneDeRaisin Alex (@LaVigneDeRaisin) reported

    @Videotron“To keep meeting your needs& offering you an increasingly reliable, powerful network, Videotron will adjust rates of services in 2023.” Unless that extra money is partially allocated to improving backup battery systems for power outages, you fail to meet Quebec’s needs.

  • marcomacr0 Marco Macro (@marcomacr0) reported

    @Videotron Home Internet / tv service still down… any eta ?

  • andersonestevam Anderson Estevam (@andersonestevam) reported

    @Videotron Our internet is down, is there an outage happening?

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • greekstud89 Paul K (@greekstud89) reported

    @Videotron hello is your phone line down i cant reach my Grandma

  • galhc74 Elle est avant tout, "Québécoise"! Simplement! (@galhc74) reported

    @cnunezimages Let's hope so much that all the Videotron technicians will manage to fix up everything all throughout Quebec and as promptly as possible hopefully for all of our people to get back to their proper lives that do not makes too much sense right now.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me