Vidéotron Outage Report in Geraldton, Thunder Bay District, Ontario

Problems in the last 24 hours in Geraldton, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Geraldton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (61%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ClearChannel (@channel_clear) reported 1 minute ago

  @Tom_M67 @CTVMontreal Pay it back through the Bank, that way you have 3rd party proof. I pay Fido, Hydro, Videotron or whoever through my Bank, never directly. You can always count on someone at these places screwing up with your payment & it ends up in another dept. with no internal communication.

• 
  yu hang (@yuvn6711) reported 4 minutes ago

  @TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.

• 
  Anthony Lacavera (@AnthonyLacavera) reported 5 minutes ago

  @RamanSKular The Competition Bureau is doing their best with an antiquated and deficient Competition Act to stop BOTH the Rogers/Shaw cable merger and the Freedom Sale to Videotron, both of which the Bureau has said are bad for Canada and Canadians.

• 
  Connie #ClimateEmergencyIsReal (@penner_connie) reported 9 minutes ago

  @RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol

• 
  Manuel Pizarro (@pizarrock) reported 11 minutes ago

  @Videotron is the site and the app down? I can't login for more than 48hs now

• 
  Beth W (@bunnyette) reported 12 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Matt Britton 13-11-2 (@MatthewSBritton) reported 21 minutes ago

  @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

• 
  Bianca (@Biamurr) reported 24 minutes ago

  @Videotron No. I think this needs to be public. 4 days no Internet and that's in the 3 to 4 weeks of my Internet dropping SINCE November 21st. I have all the call logs and phone calls are recorded by you guys, so there's no private here. You guys like to dig graves and bury ****.

• 
  Name (@TaufikShom) reported 24 minutes ago

  @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

• 
  YurkshireLad (@yurkshirelad) reported 25 minutes ago

  Your coverage map doesn't work on @firefox. Please don't let Google control the internet. @Videotron