Vidéotron Outage Report in Grimsby, Ontario

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grimsby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mariko Sagari (@Mariko_Sagari) reported 4 minutes ago

  @Videotron I have done a manual transaction, from the automatic technic support on the paper I received. The money was sent from my credit card, proof on my bank account. But on my Customer Center it still says I have a 230$ Balance due. Should I think it's delay and trust or call for help?

• 
  jean-michel (@jeanmic52848063) reported 4 minutes ago

  @Videotron helix is by far the worst tv/internet provider service i've used. I have problem for months now and they just keep saying everything if fine. Even tho i have proof that their network is very unstable, they keep telling me "nope, we don't see that". 400mbits plan,30irl!

• 
  Angela Coculuzzi 🇨🇦☘️ (@CoculuzziAngela) reported 5 minutes ago

  @grantmccagg #bell is the worst. I use to spend hours on the phone every month getting my bill corrected. Couldn’t do it anymore. Switched to videotron.

• 
  🐉🦋Dey🦋🐉 (@Lo0naVsDeyDey) reported 12 minutes ago

  @fizz_ca I am following you. It’s been well over a week I was promised a refund and of course, you guys didn’t keep your word. I am cancelling and going with videotron. I have never experienced such a bad service. I am going to complain on FB as well.

• 
  Christian Gunchurch (@BdgBill) reported 12 minutes ago

  I'm going to leave @Videotron after 20 years if their support in English doesn't improve. They don't seem to have any problem accepting my ***** Anglo money. I could at least get some audio prompts in English to setup my voicemail. #montreal

• 
  Sheeners (@Sheens13) reported 13 minutes ago

  @Videotron wins again, sending two rude classless employees door to door, as one guy spits on my sidewalk 👌

• 
  Hubert Figuière (@hfiguiere) reported 13 minutes ago

  @Videotron and before you lecture me on how to use the PVR, I went and had to set "Record series" again, since next week episode wasn't set to record. It not like you have ever fixed any of the TV guide issues I have had in the past. So I keep complaining. Pay more, get less.

• 
  jean-michel (@jeanmic52848063) reported 18 minutes ago

  @Videotron and once again helix is down :) how come videotron can give a sooooo bad service. A tech is supose to come for a outside the house problem. But NO ONE wants to give me a credit even tho my service don't work.

• 
  Martyn Bootyspoon (@mbootyspoon) reported 21 minutes ago

  Anyone else’s Videotron down today

• 
  chrisB (@kateryanfan) reported 22 minutes ago

  @stingraymusic Seems to pe a problem with your Stingray adisq channel (559 on videotron) Audio it at least 1 minute ahaed of image