Vidéotron

Vidéotron Outage Report in Grimsby, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Grimsby, Ontario 12/05/2025 19:35

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.

  • kikerangel The Omega Man (@kikerangel) reported

    @Videotron No Internet in Côte-des-Neiges Victoria Av, we had Internet yesterday for like 8 hours and we are back to no service.

  • AnisulHuq9 Anisul Huq (@AnisulHuq9) reported

    @Videotron I am not sure what videotron technicians are doing. It has been 4 hours since the service went offline. Videotron's helpline is also not responding. What r u doing to return services in Walkley avenue, NDG?

  • amanjotmaan93 AmAnJoT MaAn (@amanjotmaan93) reported

    @freefox76 @Videotron Looking for reliable and helpful assistance? Reach out to @Dave_Tech12 for help!

  • zoetropezoe zoe welch (@zoetropezoe) reported

    @Videotron UNTRUE. I have exactly zero confidence in your service and your PR-massaged messaging.

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.

  • clogicca Steven (@clogicca) reported

    @Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without

  • Toassterr Toaster ✨ (@Toassterr) reported

    @SBinsley @Videotron Customer services are from 9h to 18h I think

  • 95mustang5050 Robert Kiricsi (@95mustang5050) reported

    @Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…