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Vidéotron

Vidéotron Outage Report in Grimsby, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grimsby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Oli76363166
    Oli🇨🇦🇨🇦🍁🍁 (@Oli76363166) reported

    @Videotron It would be great if you could stop charging me for a service I asked you many times to remove! I've been paying this service for now 2 years for nothing. I am done with this ****. I'm officially filed a complain to Office of Consumer Protection.

  • sle118
    Sébastien Leclerc (@sle118) reported

    @StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck

  • ImMumenRider
    SheThinkIDontLoveHer●🇭🇹 (@ImMumenRider) reported

    Imagine tas des examens et ton service d internet cest @Videotron Mega badtrip ca

  • Celta2021
    Cory Abrams (@Celta2021) reported

    @Videotron damn you guys for getting rid of AMC, one of the only channels I care about and watch. I know AMC @AMC_TV is also to blame. You guys are so ******* greedy.

  • IntlRoxy
    Pokerbros Canada (@IntlRoxy) reported

    @Videotron You still have problems or everything is back up ?

  • HausOfAshleyy
    ashy (@HausOfAshleyy) reported

    @Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???

  • JanineBertolo
    Janine Bertolo (she/her) (@JanineBertolo) reported

    @Videotron @NoLore Totally knocked off line here in Gatineau, 2 of us wfh. I texted a friend who looked up the Videtron support phone number for me. No answer, automatic hang up and busy signal. How hard would it be for a telecomms giant to record an automated message letting ppl know what's up?

  • JanineBertolo
    Janine Bertolo (she/her) (@JanineBertolo) reported

    @Videotron My service is back online. I’m suggesting that when there’s a widespread outage Videotron could put an automated voice message on the support line to let people know, maybe even when to expect service will be restored, or how customers can be reimbursed for lost service.

  • aiannantuoni
    Anthony Iannantuoni (@aiannantuoni) reported

    @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

  • Videotron
    Videotron (@Videotron) reported

    @NoLore Since normal texting does not rely on the internet that would be an excellent idea! We could as long as Videotron has consent from the client in their customer center to receive texts from the company. We will pass on the idea to the appropriate department, thank you! -sms