Vidéotron

Vidéotron Outage Report in Grimsby, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Grimsby, Ontario 12/26/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SandraMMian1 Sandra M Mian (@SandraMMian1) reported

    @Darth_Jay @Videotron It was not the curfew alert the problem; it is HELIX and Videotron. Put the blame on the right people, please.

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron Where the hell is my TV service.

  • ppanagopoulos11 Peter 🇬🇷 (@ppanagopoulos11) reported

    @Videotron fix your ****. Helix went down after the stupid emergency alert

  • Sweetener753 Sweetener753 (@Sweetener753) reported

    @Videotron Fix your sh*t!

  • kate18 kate18 (@kate18) reported

    @Videotron Helix shut down after that message….not fun!

  • vinnytam VinnyT權 (@vinnytam) reported

    Internet speeds has been terrible since 23rd with @Videotron. Called tech support and they say they are aware of the problem but have no update when it will be fixed. Family of 5 stuck at home in a mini lockdown only capable of one person streaming

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • FernandezInk Ruth Fernandez (@FernandezInk) reported

    @Videotron @Do8qThi It’s still not working. Since 18h:46. 20 minutes and counting!

  • etiennosaurus EtiennoSaurus (@etiennosaurus) reported

    @eXoofed Never had any problem with videotron

  • CeleanDion Sam Cote (@CeleanDion) reported

    @Videotron Helix not working ???