Vidéotron

Vidéotron Outage Report in Huberdeau, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Huberdeau, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Huberdeau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Huberdeau, Laurentides, Québec 01/12/2026 12:00

January 12: Problems at Vidéotron

Vidéotron is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyBarranco Anthony Barranco (@AnthonyBarranco) reported

    @Hambo_dev dang! I don't know how videotron prices it now but $10 more a month will get you double as a new customer when I got it initially.

  • myroneon Myron (@myroneon) reported

    @Videotron I just had the worst costumer service experience in my life. I was being extra respectful and cooperative. 2h38 mins on the line and still wasn't helped with. I have a pretty impatient and rude employee I'm talking to. Videotron Quebec I can't believe this

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

  • Kevin_Theriaul KViN EarlyMornings (@Kevin_Theriaul) reported

    @Videotron it's been 34 days I wait for my $1000 refund from Videotron that over charged me. 34 days now.... 34 ******* DAYS. I can't believe how slow it is, to get money back as large as 1000. It's not like we're dealing with a $50 phone case here!

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.

  • Sluggy1x Sluggy1x (@Sluggy1x) reported

    @Videotron wtf is happening with your wifi connection We need 0 ping for fncs

  • SuperGirlKels LZR Ħ SuperGirlKels (@SuperGirlKels) reported

    @Videotron @SoarJM they wanna help so go ahead and message them

  • D_Bazinet Daniel Bazinet (@D_Bazinet) reported

    @Videotron my internet is very slow, 40mbps when it is usually 130mbps, ive restarted my modem and router twice already, is there a service issue?, in granby area

  • MasrMelody Melody El Masr (@MasrMelody) reported

    @Videotron Your online service is not working. I’m trying to make a payment and it doesn’t work... like others have mentioned there is a problem with your website. Please fix it. I will NOT be paying any late fees. Also, I’ve waited for over 10 min on the phone. Wtf? Thanks.

  • ashkan Ashkan Karbasfrooshan (@ashkan) reported

    Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc