Vidéotron Outage Report in Lachute, Laurentides, Quebec

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Vidéotron Issues Reports Near Lachute, Quebec

Latest outage, problems and issue reports in Lachute and nearby locations:

• 
  Crystal (@pixels_mom) reported 33 seconds ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FONTON MUSTAPHA (@FontonMustapha) reported 6 minutes ago

  @Videotron There is still an internet outage in Cote des neiges sector

• 
  Mary-anne Berube (@MaryanneBerube) reported 10 minutes ago

  @Videotron When will service be restored in Aylmer/Gatineau we have been with internet service since Thursday!

• 
  Hanner Jimenez (@HannerJimenez3) reported 11 minutes ago

  @Videotron I’ve never lost electricity but I’m without internet since Thursday night!!! Any updates on when would it be back? 😐😐😐

• 
  Andreas Indro (@andreas_indro) reported 11 minutes ago

  @Videotron Enough is enough. I am not part of the 80%. I still don't have the service after it worked (briefly) yesterday. Trying to call customer service, the line is always busy. A Videotron customer since 2007, now have Internet, TV, mobile, I will be switching to Bell. So disappointed

• 
  Al (@freefox76) reported 13 minutes ago

  @Whereismypart @Videotron The tinfoil hat wearer in me thinks this could be a bigger plan. Maybe @Videotron has been incentivized to help bring workers back to the office by slowing down their restoration of service? Something feels off about this one, no loss of power but 3+ days without internet

• 
  Alex Martins (@AlexM370) reported 14 minutes ago

  What a complete lack of respect for your customers @Videotron. No service for 3 days and impossible to reach customer support!! #videotron #worstcustomersupport

• 
  Rick (@ric_yul) reported 14 minutes ago

  @ange0001 @Videotron I’m on Macdonald street as well and still no service even though I have been restored electricity for over 24 hours,

• 
  alex arrowsmith (@arrowsauce10) reported 14 minutes ago

  @Videotron you guys want to fix my internet in villeray ? Or you going to compensate me for paying for a week of internet with nothing to show for it ?

• 
  yuh (@youbeglazin) reported 16 minutes ago

  @jab_u @Videotron Probably tomorrow lol, they cut the wifi 3 times already and it took almost 24 hours to come back each time. **** videotron respectfully

• 
  Pablo That Alien (@AlexisTrudeau7) reported 25 minutes ago

  @ange0001 @Videotron You won't be seeing a truck anytime soon, they're working with telecoms meaning they don't need to work on your street unless a wire is visibly broken