Vidéotron Outage Report in Lachute, Laurentides, Quebec

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Quebec

Latest outage, problems and issue reports in Lachute and nearby locations:

• 
  Crystal (@pixels_mom) reported 4 minutes ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Corrup Ted Trudeau Bots don't make grammar errors (@AlanBurley6) reported 5 minutes ago

  A list of Companies that shut down due to Malware Attacks in Canada. Spotify, Funimation, facebook, Shaw, G-Mail, YouTube, Videotron, eastlink, Line, Public Mobile, Xjira, BrawlHalla, Signal, Brawl Stars, reddit, Minecraft, Plenty of Fish, twitch, Playstation Network, Amazon Web

• 
  Sam Glory (@SXGlory) reported 12 minutes ago

  @Videotron The support section had been beyond useless. There is nothing about the specific issue I am having. Is your management specifically issuing you instructions that's wasting customer time? I'd appreciate if you can provide more information on the outage and it's impact and time.

• 
  KhârnTheBetrayer (@betrayer_kharn) reported 13 minutes ago

  @rebbford Ok so. I had to use a VPN to dodge the wacky ISP Videotron issues BUT. Holy. Sh*tf*ck. It was End Games levels of great. I want to do it again, pretty please it was so ******* good ;-; Thank you so much all of you for this

• 
  Frank Morissette (@Crimsonium) reported 13 minutes ago

  @Videotron @rcastrovexler The one time I need to do work and I can’t. Perhaps you should reconsider your proposed $3/m increase. Your infrastructure is poor. Heck you don;t even have 1GBps anymore and Bell has 1.5GBps.

• 
  Things_that_I__hate (@Things_I___Hate) reported 14 minutes ago

  @Videotron Yo Are you shitting me? How long do I have to wait? The service was down from last night. Don't you have a ******* monitoring system?

• 
  Arash Shahsavarani (@Shahsavarani) reported 16 minutes ago

  Hey @Videotron, sitting patiently here for over 40 minutes being transferred from one rep to the next just to resolve a billing issue and to change my mobile plan. Being transferred to my 4th Rep. All I get is sorry bill is in English, I'll pass you to another rep. 😖

• 
  tuxking2000 (@tuxking2000) reported 17 minutes ago

  @Bell_Support yup total crap at this time. either my pvr is crap or fibe is out. matter what I do only channel 1 appears, even on the guide. maybe @Videotron has better service.

• 
  Natalie Waters (@natdezo) reported 18 minutes ago

  @Videotron Mine went out later in the day (4:40pm). Can't reach you...how do we know when it's back? Or that our problem isn't something else? HydroQuebec has a model for that. You should develop one.

• 
  Richard E Flanagan (@phosfiend) reported 21 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  Assad Najem 🇨🇦 (@Offset01) reported 26 minutes ago

  @Videotron Can you please post an update, service has been down since 1 AM in Repentigny