Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 03/22/2025 05:30

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AdaMcVean Ada McVean 🌈 perpetually anxious (@AdaMcVean) reported

    @SciBasedNutr @Videotron I was told that since I didn’t cancel before the new model was instituted last week I could not get that money. I don’t want to cancel my service today. I had planned to in October when I move. Whether I cancelled last week, today or in 2 months that money should be paid to me.

  • 1Neveroutgunned TP Reseller (@1Neveroutgunned) reported

    @Videotron Internet in St. Henri down now for hours. Your 24/7 customer service is also closed.

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Are you going to tweet when you have resolved the problem or do I just have to become INCREASINGLY FRUSTRATED by hitting refresh?

  • lux_crk ℓuxury ✨ (@lux_crk) reported

    @sabrinapros @Videotron Telus is better . I have never gone over my data since getting my new phone 2 years ago . You should switch providers girl .

  • CynthiaBLack666 Living Dead Girl ☠ (@CynthiaBLack666) reported

    @Videotron Is it fixed now ?? I missed my damn football game because of this 🙄 I don’t want to miss the habs loosing again tonight.

  • GBridge10 Brigitte (@GBridge10) reported

    @timandfriends @Sportsnet hope videotron solve the connexion problem before 8, can't login at all on sportsnet now using my client space with videotron.

  • SciBasedNutr David the Dietitian (@SciBasedNutr) reported

    @AdaMcVean @Videotron JFC. This is so frustrating. @Videotron can't keep their story straight can they. "Yes we do refunds, nope sorry no refund for you." Looks like they need to lose a customer if you can quit them and report to a gov agency for fraudulent practices. Good luck. <sigh>

  • factspolitics_ AG (@factspolitics_) reported

    @Videotron Whatver you do, avoid Vidéotron at all costs. They’re the absolute worst organization that I’ve ever dealt with. It’s 10:30 PM, and their customer service and technical support lines are closed. I currently have no internet (using data from cell). Unreal.

  • montrealmarc Marc Griffin (@montrealmarc) reported

    Anyone having Videotron outage right now? Mine suddenly stopped working around 8pm.

  • Gerryyul gerrymtl 🇺🇸 🏴‍☠️ (@Gerryyul) reported

    Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?