Vidéotron outages and service status in Lachute, Quebec

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Quebec

Latest outage, problems and issue reports in Lachute and nearby locations:

• 
  Crystal (@pixels_mom) reported 55 minutes ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amelie Leah (@melievisuals) reported 5 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Scale (@alliareault) reported 6 minutes ago

  @MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.

• 
  Ann 🇨🇦 (@Annwatson29) reported 8 minutes ago

  @Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 15 minutes ago

  @FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 15 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.

• 
  Jj89 (@Jj8990313510) reported 16 minutes ago

  @Videotron I am beyond frustrated. I work from home and the Internet cuts every 5-10 mins it’s been a solid 2 hours I am not able to work. It’s very infuriating when you can’t even work because the wifi keeps going down.

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 17 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  Scale (@alliareault) reported 17 minutes ago

  @PringleJosh Hi. I'm a resident tenant at AGORA. Internet/tv included in rent signed LEASE- WAS NEVER DONE= NO INTERNET SINCE JULY 2024. Centurion my landlord/owner facilitator of internet/tv corporative account Vidéotron monopoly provider- ony only authotized by CRTC- no personal interbet/tv accounts TAL ruled against me told me I have to appeal. I am to Cour Supérieur du Québec for punitive damages, stress & compensation due to loss of income vs Centurion & Vidéotron who colluded fraudulently vs me & my son to TAL. I'm on disability broke my neck in 1999 an ARTIST I CAN'T TEACH OR SELL ART. We must go public. Help me make this happen.

• 
  Alex Clark (@alxclrk) reported 17 minutes ago

  I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.