Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 02/05/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • honeysunai Hila (@honeysunai) reported

    @Videotron can you guys send me a decent router? Because all of my semester I missed half of my classes & exams because the wifi was down in the middle of my zoom calls:/

  • nesta5_ Nesta (@nesta5_) reported

    @zopdzn @Videotron i have problems with my connection

  • tedh13 Ted Harman (@tedh13) reported

    @Videotron Service is back.

  • InahoYuhara Inaho Yuhara (@InahoYuhara) reported

    @PlaneteCourrier Good job on being one of the worst delivery companies in the greater montreal area. You should really train your delivery people to use the doorbell. It works really well I assure you. @Videotron You should really use another delivery service.

  • KevinFilion Kevin Filion (@KevinFilion) reported

    @Videotron service down?

  • Marco_281284 MarcoO (@Marco_281284) reported

    @Videotron today on my pixel 5 it said 5G near the signal triangle. It is possible 5G arrived to the pixel?

  • OrdinarySadra . s a d r a . (@OrdinarySadra) reported

    Good morning @Videotron , just wanted to check if there is a regional internet outage going on or it’s just me. I'm having difficulties connecting since this morning 😑

  • pacanukeha (AZM) Muffled Sounds of Gorilla Violence (@pacanukeha) reported

    @Videotron Sure, except the play store that someone is using is no indicator where they live or what telecommunications provider they are trying to use. US Play Store != US Resident. And even if they were, the app isn't a telecommunications service. No harm, no foul.

  • Sirfresh_alot Meloomat (@Sirfresh_alot) reported

    @IssaCheckmate @Videotron You mfers always act shady, own up to your **** and do something @Videotron

  • Gravefalcon Luca (@Gravefalcon) reported

    @Videotron Yeah well I finally just got my helix device after you guys yanking me around trying to not give me the price you promised and it's not working. Not the app, just the whole helix. Must say it was well worth spending my whole weekend on the phone!