Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 01/26/2026 05:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • Webnut Webnut (@Webnut) reported

    @MitchSchwartzCo @Videotron It's down in Gatineau too.

  • gondola__ Deion (@gondola__) reported

    @Videotron nah we need at least 3 months of free service for the inconvenience 😒

  • maria32923572 maria (@maria32923572) reported

    @Videotron great job videotron you dont only have crap internet but there’s not much more to say about your customer service! Not 1 # working !! Let’s see what you will do regarding our invoices!!

  • REIsakumaASS (m)élodie in the dark (@REIsakumaASS) reported

    @WerewolfGao videotron servers were down or some **** i think

  • nurashid Nuruddin Rashid (@nurashid) reported

    @Videotron very irresponsible for videotron on not communicating with customers on nature of problem and expected time to resolve.

  • leftysancho Lefty 🤠 (@leftysancho) reported

    @matheosxander @Videotron ironically, *** On Guys was the title of the video I was watching before the network went down

  • MitchellBundy M. Bundy 🦑🐬 (@MitchellBundy) reported

    Apparently Videotron's Helix service is locked to their DNS servers and users can't change them. Can anyone confirm? That's pretty bad.

  • fagstein Steve Faguy (@fagstein) reported

    @madhi19 Videotron has several redundant DNS servers. They’re all down. It’s unclear why.

  • EllienoreB Ellienore Bradley (@EllienoreB) reported

    @Videotron It's a DNS issue. Change your DNS to another one (google's by example 8.8.8.8)

  • MiaWolfeMtl Mia Wolfe | MTL + FMTY (@MiaWolfeMtl) reported

    If your Videotron internet is ****** up right now change the DNS and that should fix it 👍🏻