Vidéotron Outage Report in Lachute, Laurentides, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (2%)

Live Outage Map Near Lachute, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Colomban.

City	Problem Type	Report Time
Saint-Colomban	TV	2 months ago
Saint-Colomban	Internet	3 months ago
Lachute	Internet	one year ago
Lachute	Internet	one year ago
Rigaud	TV	one year ago
Saint-André-d'Argenteuil	Phone	2 years ago

Community Discussion

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Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

• Crystal (@pixels_mom) reported 34 minutes ago from Lachute, Québec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Priesh Mistry (@TheMistryUK) reported a minute ago from Dorval, Québec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• Dave (@parkerbaby2000) reported a minute ago

  @Videotron Its been 2 days now no service, yet they say its ok to go over your mobile data limit, which I did, now my mobile data is blocked and no internet, im switching to another internet provider, this is unacceptable no matter what the weather conditions are

• Fred S. (@d00de83) reported 2 minutes ago

  @Videotron You should solidify your network as bell in oir building has never gone offline. Maybe backup power other thwn batteries would be to be considered?

• simon (@catred2017) reported 3 minutes ago

  @Videotron Give back my damn internet!!!!!

• Ty Thiessen (@ABtythiessen4) reported 11 minutes ago

  @MarkomDave Champagne isn’t bad. Only negative is Rogers deal, and that’s only a surface-level negative, a misinterpretation by those either unwilling to look for or plainly unaware of the deal as a whole (competition WILL increase due to Videotron deal + potential legislative actions)

• Andreas Indro (@andreas_indro) reported 14 minutes ago

  @Videotron Helix gateway (tower) was working since the electricity came back around 10AM. But 20 min ago no internet, no TV, the tower is blinking orange. Gateway offline. Is it our gateway that's defective? Or is it something else? Trying to call customer service, always busy.

• carmax (@carmax74905256) reported 14 minutes ago

  @Videotron After 34 years with Videotron, I am now looking to go back to Bell. I have been without service since Wednesday, & my power was restored. Can get no answers. Wait times on support are ridiculous. I get it, massive storm, but still. I called Rogers last night, connected in 1 min.

• gad (@attiaskj) reported 15 minutes ago

  @Videotron Soooo your tech support says 2 hours max till service restoration. 3 hours later and 30 mins on hold no internet and no one to talk to. Guess it's time for @Bell since you guys have failed to meet the terms of your own contract I will be canceling with 0 cancelation fees

• Montrealer80 (@OmarAbalkhail) reported 18 minutes ago

  @andreas_indro @Videotron It’s the outage affecting our services . When gateway goes orange/amber . It means no connection coming from Vidéotron and it’s nothing to do with your gateway !

• Honey✨ (@honeylust5) reported 24 minutes ago

  @CanadianKryles @IFizziks @Videotron He knows about the outage he mentioned it a few times but he was saying it was odd that it would come back for hours then disconnect