Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 02/11/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jesusadren Jesús Adren (@jesusadren) reported

    @Deadchamber19 @Videotron If you have residential internet and mobile plan with videotron and the former doesn't work, you can go over your monthly limit on the latter 🫶🏾

  • JonahVirtanen milliondollionaire🍑 (@JonahVirtanen) reported

    i will be a bit sad if internet has not returned by POE league start. Videotron never again

  • earldev earl devine (@earldev) reported

    @Videotron when will service be returned to cote st luc ?

  • bgervasi bruno gervasi (@bgervasi) reported

    I never lost power in my area in saint-Leonard., but @videotron internet and tv, down all day. What is going on,

  • danielaiszt Daniela (@danielaiszt) reported

    @Videotron we are without home internet since yesterday. Will we get a discount for all the days without service?

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron In the event of an emergency where landline is out and cell data is out, what do you suggest people do? Pray?

  • f_begl crâne chauve (@f_begl) reported

    @Videotron Fix your **** this is ridiculous

  • freefox76 Al (@freefox76) reported

    @jamie_montreal @Videotron Same issue in l'ile perrot.. Power stayed on, but Videotron out for >24hrs now..

  • soyirenelevy Irene Levy (@soyirenelevy) reported

    .@Videotron we don't have internet service.... I am calling to technical and customer supoort numbers and they don't seem to work....

  • sashalovidia Tina (@sashalovidia) reported

    @Videotron when will internet service be restored? It is unacceptable for the outage to last this long. We have exams coming up, people are working from home ect.. and no updates from u as to when you will fix this.