Vidéotron

Vidéotron Outage Report in Lachute, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachute, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachute, Laurentides, Québec 11/06/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lachute, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Saint-Colomban.

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City Problem Type Report Time
CanadaSaint-Colomban TV
CanadaSaint-Colomban Internet
CanadaLachute Internet
CanadaLachute Internet
CanadaRigaud TV
CanadaSaint-André-d'Argenteuil Phone

Community Discussion

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Vidéotron Issues Reports Near Lachute, Québec

Latest outage, problems and issue reports in Lachute and nearby locations:

  • pixels_mom Crystal (@pixels_mom) reported from Lachute, Québec

    @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • johnefrancis John Francis 🌻🇨🇦🧡 (@johnefrancis) reported

    @CraigShouldice @BrandonAmyot @austzw I have Videotron for mobile, in Barrhaven, it's run off Telus's equipment. Has been very good. Fixed internet is Bell Fibe (Business), can't remember it ever being down in 3y, except for about 1 day of the recent 10 day power outage. No complaint.

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @hope0070 @FP_Champagne Cancel the rogers shaw merger, but its not a duopoly. Shaw, bell, videotron, rogers and telus

  • mmneron27 Marie-Michele Neron (@mmneron27) reported

    @Videotron service down in Rouyn-Noranda. Any news incoming ?

  • clogicca Steven (@clogicca) reported

    went to use the illico app to set dvr remotely to record but it is dead .. it had Me download the helix app instead .. the helix app is a piece of **** that has the wrong channel numbers and can't record 👎🙁💩😠 @Videotron @VideotronDiv

  • KevinPetker Kevin Petker - Princess World👑 - FUNDED! (@KevinPetker) reported

    "A technician will be with you within minutes or hours." Such a helpful addendum to the "Will arrive between 7:30am and 8:30pm" initial timeframe, @Videotron! Yes, I know things are busy and unpredictable, but better messaging would help.

  • marceldehetre Marcel de Hêtre (@marceldehetre) reported

    @Videotron you can tell the temperature of my Gateway but you can’t find the source of the noise on our signal so our internet connection drops every 15 minutes…

  • UpUrShaftOnline UpUrShaft (@UpUrShaftOnline) reported

    @thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.

  • redmcgraw1 jack mcgraw (@redmcgraw1) reported

    @FP_Champagne Is there a policy and technical way to ensure that canadians could switch to another provider (say videotron, bell, telus or shaw) if a provider (say rogers) goes down on an emergency basis, at the expense of of the downed provider (example rogers)?

  • TwoXTwentyOne Forty Two (@TwoXTwentyOne) reported

    I highly recommend you look elsewhere but Videotron and Bell, but have terrible customer service!

  • Lemom60668 The Oracle (@Lemom60668) reported

    @Bell I am currently locked out of my own network, over a 3g connection, Bell does not operate on. Trying to log the Videotron user center. It is looping. Trying to download the helix app, nothing is going on. #polqc