Vidéotron outages and service status in Lachute, Quebec

Problems in the last 24 hours in Lachute, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachute, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Lachute, Quebec

Latest outage, problems and issue reports in Lachute and nearby locations:

• 
  Crystal (@pixels_mom) reported 6 minutes ago from Lachute, Quebec

  @Videotron We have no internet or tv in Lachute. Your phone lines are always busy so I'm resorting to Twitter to contact you regarding the outage.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 5 minutes ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 6 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  François Caron 🇨🇦 (@Milnoc) reported 10 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 10 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 13 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Sharon Daniel ©️🎭 (@sharondaniel91) reported 16 minutes ago

  Ok so this is what we have to deal with here . The big 3 -Ts we have. Thanks to our CRTC. We are F*cked why because where are you going to go . Each of those companies now’s this . The Canadian customer can’t go any where really . As don’t now who own who anymore . The beautiful monopoly we have is crazy. They don’t late anyone in. BCE Inc. ├─ Bell Canada ├─ Bell Mobility ├─ Virgin Plus ├─ Lucky Mobile ├─ Northwestel ├─ Bell Media │ ├─ CTV │ ├─ CTV News │ ├─ BNN Bloomberg │ ├─ CP24 │ └─ Noovo —————————————————- Rogers Communications ├─ Rogers Wireless ├─ Rogers Internet ├─ Rogers TV ├─ Fido ├─ Chatr ├─ Shaw ├─ Sportsnet ├─ Citytv └─ 37.5% of Maple Leaf Sports & Entertainment ——————————————————- TELUS Corporation ├─ TELUS ├─ Koodo ├─ Public Mobile ├─ TELUS Health └─ TELUS Agriculture ——————————————————- Quebecor └─ Videotron ├─ Freedom Mobile ├─ Fizz └─ Videotron Internet/TV So don’t be fooled by the. New. CRTC .Saya start June 12 if I am not mistaken @grok please check it. The those monopolies companies can’t charge you for? Activation. Searching ore cancelation. Again we late grok fact check all

• 
  Indonesian Philosopher (@nusantaran_chud) reported 16 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  Fluxtrot (@fluxtrot) reported 20 minutes ago

  @Videotron Also, the clock is ticking... I will check in every three hours to see what you are actually doing. A non-reply to my DM - I will assume you have done NOTHING (or trying to call that one one guy in India that knows his ****.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 21 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Colin Wilson (@Wilson13Ca) reported 21 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc