Vidéotron

Vidéotron Outage Report in Magog, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Magog, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Magog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Magog, Estrie, Québec 05/10/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Magog, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Magog.

Loading map, please wait...
City Problem Type Report Time
CanadaMagog Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaOrford Lake Total Blackout
CanadaSherbrooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Magog, Québec

Latest outage, problems and issue reports in Magog and nearby locations:

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Videotron 2023 and still didn’t figure out to put the wires underground in Quebec ! Never seize to amaze me

  • sarahjeoner S J (@sarahjeoner) reported

    @Bell_Support Would we get charged for going over our data bcz of power outage & no internet service? My home internet provider is with @Videotron

  • marcomacr0 Marco Macro (@marcomacr0) reported

    @Videotron Home Internet / tv service still down… any eta ?

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • RixRixx Rick's (@RixRixx) reported

    Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!

  • andersonestevam Anderson Estevam (@andersonestevam) reported

    @Videotron Our internet is down, is there an outage happening?

  • chrisbasta christine basta (@chrisbasta) reported

    @Videotron For how long the outage??????????????

  • gameplayisking Stephane Cui (@gameplayisking) reported

    @Videotron Internet down in Laurier since 10PM last night.

  • witchy_but_not witch_um (@witchy_but_not) reported

    @Videotron Sud-ouest Montreal down. No updates in sight.

  • jamie_montreal Jamie (@jamie_montreal) reported

    @Videotron My hydro didn't go off at all but my internet has been down since last night. Any idea when it will be back on in Hochelaga?