Vidéotron

Vidéotron Outage Report in Austin, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Austin, Estrie, Québec 02/03/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • GagneDavidAlex David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec

    @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • silverdesk benjamin saravia (@silverdesk) reported

    @gauthiergarnier @Videotron I have a Bell client connection. Same problem. No muy bueno :/

  • Theeze83 Theo (@Theeze83) reported

    @Videotron Network is unstable in laval. I’m really not happy with this service. This is unacceptable, you keep raising prices while the service gets worse. Working from home is nearly impossible today

  • Jessica_K_B Jessica B. (@Jessica_K_B) reported

    @Videotron Nope. Still not working in Brossard. Network says online, but nothing is able to load.

  • TimRobe74994564 Tim Roberts (@TimRobe74994564) reported

    @videotron is the #videotron network down?

  • TokinTurk Fehminator (@TokinTurk) reported

    @icountclouds @Videotron As a trader, this really sucks, especially when I was about to make a move. Could've made money and lost out on it, cause of the internet not working.

  • Benliam12 Benliam12 (@Benliam12) reported

    @stra01001 @Videotron @Nasus_Yelad Lol Bell customer service is even worst, but have it a try, the moment you need them youre screwed.

  • stra01001 Chetoshi ∞/21M (@stra01001) reported

    @Videotron @Nasus_Yelad What kind of response is that? Are you not acknowledging there’s a major outage right now? Bell here I come

  • ushy10 Jeremy (@ushy10) reported

    @Videotron Still not working in Dollard des Ormeaux

  • txorontxo sam (@txorontxo) reported

    videotron has another outage, are we surprised? no. Am i happy about it because I can’t work? yes.

  • chit2am Chit2am (@chit2am) reported

    @Videotron you telling to reboot the modem? Did it 5 times already and no update! And guess what! You website is not loading either! So let me know how I can reach the support department! It’s a shame!