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Vidéotron

Vidéotron Outage Report in Austin, Estrie, Quebec

Why is my Vidéotron service not working?

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Austin, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Quebec

Latest outage, problems and issue reports in Austin and nearby locations:

  • morininfo
    Michel Morin (@morininfo) reported from Austin, Quebec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanSchneir
    Susan Schneir (@SusanSchneir) reported

    @Videotron why doesn't crave work on my Samsung tv anymore? When I went to watch it on my phone, it won't work. I'm not able to find Videotron on the crave login. Please tell me how to fix this

  • Julien_Lavigne1
    Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Will I lose my PVR recordings during a power outage?

  • BradleyMassen
    🎃👻 BOOräd 🎃👻 (@BradleyMassen) reported

    @pcinnovation @Bell_Support @Videotron Yea I’m with freedom cause the price plans were attractive. Terrible service. I was actually considering videotron next phone I get.

  • kaplanmyrth
    Andy Kaplan-Myrth (@kaplanmyrth) reported

    To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

  • neo_musicstream
    Realityescaped (@neo_musicstream) reported

    @jeni_cote @Videotron When are they not having issues... My internet is down.

  • MAdnaneAlaoui
    Adn Al (@MAdnaneAlaoui) reported

    @Videotron @Pgu229 Mine is down too !

  • rafaaaa_rc
    rafa.ella (@rafaaaa_rc) reported

    @Videotron my internet is out it’s been 2 hours, could you guys help me?

  • GSGFlash
    GSG Flash (@GSGFlash) reported

    Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

  • Dmccarri
    Darren McCarrick (@Dmccarri) reported

    @Videotron What is going on? No television service. Tech service number always busy. What is the problem?

  • jacktodd46
    Jack Todd (@jacktodd46) reported

    @grantmccagg Do you get Videotron, Grant? I absolutely HATE their Helix system, but the old Illico system we had before was terrific (it's still available, I think) and I found their customer service infinitely better than Bell.