Vidéotron Outage Report in Austin, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Austin, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Austin, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Magog |
Internet | |
| Sherbrooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Austin, Québec
Latest outage, problems and issue reports in Austin and nearby locations:
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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Michel Morin
(@morininfo) reported
from
Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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Pierrette Chevalier
(@Pierrette222) reported
from
Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
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Danielle paquette
(@Daniell70755356) reported
from
Sherbrooke, Québec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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marty lepage
(@lepage33) reported
Just got internet back for 3 mins and now down again??? @Videotron ?? Svp arranger votre service #Laval
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Ash
(@Ash236004717712) reported
@Videotron i swear to god it’s been 2 days of no service or wifi u guys better hurry ******** up this is not normal
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Jones
(@Jones18057991) reported
@Videotron Therefore, I don’t think a status update as to when service will be restored is not an unreasonable expectation. This allows us as customers to make arrangements as needed. Last i checked, Videotron is not paying for me to take a sick day from work…
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Santana Robert
(@SantandreaBob) reported
@Videotron No internet and Helix in Vimont Laval, when can we expect the service to resume?
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THESPORTSGUY
(@IMFROMCANADAEH) reported
@Videotron Power restored at noon yesterday. Our cable service returned mid afternoon the same day but it’s been 48 hours without internet service. At what point should I call to inquire? Thanks!
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Donny
(@Johnny78190531) reported
@Videotron So you're essentially telling people with landlines to just pray and die if they have to dial 911. It should be illegal for you to force our phone lines through your devices if they can't allow for emergency calls in times of emergency. You are using our public infrastructure.
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Feddy
(@JohnnyFeddy) reported
@Videotron home phone, tv, Internet all out of service. Mobility service extremely slow. It’s been two days now, I live in Ahuntsic, estimate of when services will return?? Also, #Videotron better offer a heavy discount on my services or I’m going back to bell.
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Dave
(@parkerbaby2000) reported
@Videotron hello where is the internet, no service since 2 days now, this is not good
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markenman22
(@markenman22) reported
@Videotron How do bell customers have internet and videotron has an outage?? I'm canceling my service asap
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Olivier Poulin
(@poulio445) reported
@Videotron @Bell Not to mention two people in our household work from home; two days of lost work isn't going to be properly compensated by the $10 offered by your customer service which is what we got 2 months ago when our internet went out for two days.