Vidéotron Outage Report in Austin, Estrie, Quebec

Problems in the last 24 hours in Austin, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Quebec

Latest outage, problems and issue reports in Austin and nearby locations:

• 
  Michel Morin (@morininfo) reported 45 minutes ago from Austin, Quebec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vincent Di Pietro (@Vinny111171) reported 4 minutes ago

  Problem seems to be coming from my service provider Videotron

• 
  Erick Dahan (@erickdahan) reported 6 minutes ago

  Is @Videotron Helix support always ****, or is just tonight?

• 
  Julien Lavigne (@Julien_Lavigne1) reported 8 minutes ago

  @Videotron Will I lose my PVR recordings during a power outage?

• 
  Josloujac12🇨🇦 (@josloujac12) reported 8 minutes ago

  @PurolatorInc @PurolatorHelp Very bad delivery service, not on time, horrible customer service. Please @videotron use a different a different shipping company ASAP😠🤬

• 
  Andy Kaplan-Myrth (@kaplanmyrth) reported 8 minutes ago

  To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

• 
  Fastest Mario/12 Foot Tall Home Depot Skeleton (@xTallMatt) reported 9 minutes ago

  Literally dropped 65k frames in 40 minutes of streaming today. If I wasn't already drained today I'd flip my **** at Videotron rn.

• 
  yannick (@bourasssayannic) reported 11 minutes ago

  @Videotron internet is up/down since 5h30am. When will the situation be back on track. Very frustrating when working from home.

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  @lepp Well I did come across a couple of Bell VP's that had 1) Xplornet and 2) Videotron because Bell's service sucked for them. Yes, they had a nice big discount, but not free they said. We'll know this week which one is fake! ;) Either way I think positions are open on both!

• 
  Local Dagger Ear Enthusiast (@SpaceMutiny) reported 19 minutes ago

  >Federal court rejects Bell and Telus request to block Videotron’s 5G spectrum purchase in western Canada Good because Bell and BCTel/Telus have no business regarding this. Also if Videotron sets up shop here in the West it would help prices quite a decent bit.

• 
  Nil (@nellyHXO) reported 19 minutes ago

  @TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.