Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (8%)

4. 

   Total Blackout (7%)

5. 

   E-mail (2%)

6. 

   Phone (2%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	6 months ago
Magog	Internet	9 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 2 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Mylène Blouin (@MyleneBlouin) reported 3 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Michel Morin (@morininfo) reported 9 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

• Pierrette Chevalier (@Pierrette222) reported 11 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• David-Alexandre Gagné (@GagneDavidAlex) reported 38 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• David-Alexandre Gagné (@GagneDavidAlex) reported 47 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Avery Duck 🇨🇦 (@specialkitty2me) reported 34 seconds ago

  @Videotron OK. I have no internet and when I call, it tells me the numbers for technicL support and customer service, don't exist. Would appreciate some answers and service

• Cyn 🚴‍♀️💨 (@Cynister72) reported 4 minutes ago

  Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

• Tony Starks (@_Twan_) reported 4 minutes ago

  @fagstein @redroomrantings @Videotron my LTE is also not working

• DinkSTtv (@DinksTtv) reported 5 minutes ago

  Gg @Videotron internet down cant stream

• G-Man 🇨🇦 🏒🍁☘️ The Masked Irishman ☘️ (@Puck_Tough) reported 7 minutes ago

  Anyone in MTL having problems with their Videotron internet connection?

• TerreSeche (@nostrand27) reported 11 minutes ago

  @StuCowan1 Changing DNS settings on your Videotron router will not only fix your issue but help with loading websites a little bit faster.

• Ann Lemieux (@ann_lemieux) reported 13 minutes ago

  @Videotron your phone lines are not working???? C.S. And Tech Suppot

• Elephant Stone (@ElephantStoneHQ) reported 13 minutes ago from Montréal, Québec

  @MikeSidel @Videotron Sucks

• sam (@txorontxo) reported 17 minutes ago

  QUEBEC PEOPLE: can we please all cancel our videotron services as soon as their ******* customer service line is back up??? BRO THIS IS RIDICULOUS. everyone is working/studying from home rn, and they cant even have a reliable SERVICE!!!!!

• Alexander (@Alexand90873019) reported 21 minutes ago

  @Videotron my internet is down and the website and phone number done seem to be working.