Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	9 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	5 months ago
Magog	Internet	8 months ago
Sherbrooke	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• Michel Morin (@morininfo) reported 5 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

• Mylène Blouin (@MyleneBlouin) reported 9 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• David-Alexandre Gagné (@GagneDavidAlex) reported 12 minutes ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• Pierrette Chevalier (@Pierrette222) reported 27 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 28 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• David-Alexandre Gagné (@GagneDavidAlex) reported 51 minutes ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Ashkan Karbasfrooshan (@ashkan) reported 2 minutes ago

  Freaking @Videotron - when you think they fixed your service issue, they create another problem. God damn it! Moving to Bell soon. Cc @PKP_Qc

• Hilary's Millinery (@HilaryMillinery) reported 3 minutes ago

  I have been a customer with @virginmedia since #videotron days and I'm done with your **** customer service. Picking and choosing who you want to respond to.

• Ankit something (@_nkyt_) reported 3 minutes ago

  @Videotron **** videotron, policies are disclosed about helix while canceling the service not while starting the service, worst ever

• Alex D (@douzepont) reported 4 minutes ago

  @Videotron again your internet is down?? How many times does this have to happen during work hours?

• Bruno LeBlanc (@UbiNox84) reported 4 minutes ago

  @evanhallward @Videotron I am having the same issue here. Up and downs.

• Sawyer (@OmarStati) reported 4 minutes ago

  ******* Videotron down again...

• Lidless Blender (@ffocd) reported 9 minutes ago

  @Videotron @douzepont I don’t think it’s an isolated issue

• Bruno LeBlanc (@UbiNox84) reported 10 minutes ago

  Everything went down on my @Videotron Helix. No more Wi-Fi, gateway down. Am i alone?

• Sluggy1x (@Sluggy1x) reported 10 minutes ago

  @Videotron wtf is happening with your wifi connection We need 0 ping for fncs

• Raman (@Raman78795574) reported 11 minutes ago

  @Videotron “WORST COMPANY EVER”. There systems are full of bugs. They shutdown our internet 3 times because they thought we are moving to a new address. Its second day today that our internet is not working so we cant work.