Vidéotron Outage Report in Austin, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Austin, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Austin, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Austin, Québec
Latest outage, problems and issue reports in Austin and nearby locations:
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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Michel Morin (@morininfo) reported from Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
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Danielle paquette (@Daniell70755356) reported from Sherbrooke, Québec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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David-Alexandre Gagné (@GagneDavidAlex) reported from Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Cheurfi Selma (@SelmaCheurfi) reported
@Videotron 90%! You have to admire the audacity! Time to switch to another provider! (H4L internet has been down since Wednesday even though electricity was back on Thursday!) spare me the gymnastics! You are not even close to 50%
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kys (@charbel18285494) reported
@Videotron Why did I switch to Vidéotron😭 the connection is already bad and now the service doesn’t work. Every other service works but Vidéotron doesn’t work as usual
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Sixman67 (@sixman67) reported
@Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?
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Tequilamony (@Tequilamony) reported
@Videotron J7V. 5 days without. Only had 1 hrs this am. Upstairs neighbour's has service with Bell.
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Screwhead (@djScrewhead) reported
@Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!
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TG (@SBHSNGL) reported
@Videotron @djScrewhead We want CEO to resign and never be hired again by anither company
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Sparklepuss (@Sparklepuss1) reported
@DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?
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Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported
@montrealmarc @Videotron I also live in H2V, never lost power - but also have had no home internet since Wednesday. I wonder if I will get a break on my Helix bill this month (hahaha of course not)
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Star Origin (@OrionSkydancer) reported
@Videotron Ahuntsic-Cartierville H2B still down. Been on and off since Friday evening, and this is currently 24+ consecutive hours without power. This is starting to get slightly annoying. Can we have more than just numbers thrown at us, and some actual mapping of restoration efforts?
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Golden diva (@atomic_issue) reported
@Videotron I never loose electricity, in Côtés des neiges, but my Videotron is dead. How would you blame my electric network.