Vidéotron Outage Report in Austin, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Austin, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Austin, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Magog |
Internet | |
| Sherbrooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Austin, Québec
Latest outage, problems and issue reports in Austin and nearby locations:
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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Michel Morin
(@morininfo) reported
from
Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Pierrette Chevalier
(@Pierrette222) reported
from
Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Videotron
(@Videotron) reported
@Newlevantine Hi Dev! Right under where you enter the password there is a "Forgot Password?" link to have a new one sent to you by email. One of our technical support agents by phone can reset it for you directly, you can reach them at 1-877-380-2611 or at 611 from any Videotron number -sms
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Elias Makos
(@eliasmakos) reported
If you were about to launch Canada’s fourth national wireless carrier, owning a CFL team isn’t the worst idea. I bet you there won’t be a TV camera angle at Molson Stadium where you won’t see a Videotron or Fizz ad in the background. And on Bell’s TSN & RDS to boot. #Alouettes
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Annabelle Metayer
(@AnnabelleMeta) reported
@Videotron Ok. Thanks. I contacted your chat service.
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Sanjeev
(@SanjeevMannan) reported
False information on your website @Videotron. Tried reaching your technical support (which you claim to be (24/7), however it’s closed right now. Very disappointed with your internet service and support.
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Eduardo Revuelta
(@eduardorevuelta) reported
@Videotron I can't wait until I move and then finally I can get rid of this **** thing you call internet... 12 years ago, back in Brasil (a third world country) I had a better internet than this. I thought moving to Canada I would have the best internet ever.. WRONG...
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!!! anthony
(@RoastedPotatoes) reported
@zojajaja you can also call videotron and tell them you’re thinking about leaving, we did that at our old apartment and they gave us the new customer discount for another year
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sharyn Cadot
(@CadotSharyn) reported
@gharperkelley Triste triste pour les gens qui ont plus d’emplois workers being told no more work with families to feed and multi media like videotron, Bell media making millions overcharging customers with high internet, phone fees and terrible salaries, part time work, no pensions etc brutal
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Jacob🍁
(@j_shmeek) reported
@aidan_theroux @SoMersVick @theJagmeetSingh Shaw never competed with Rogers on home services. They did compete in the mobile sector. Freedom Mobile is being sold off to Quebecor, keeping a 4th competitor in Videotron/FM. I am all for more competition, but Jag is out of his element here. How does it "make things worse"?
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sonia
(@Sansouna63) reported
@Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????
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Vortalon
(@Vortalon) reported
Hey @Videotron there is no internet service in St. Dorothée this morning. #internet #wifi #videotron