Vidéotron

Vidéotron Outage Report in Austin, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Austin, Estrie, Québec 03/15/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • samahsou Ss (@samahsou) reported

    @Videotron No, the call did not get cut, I was hung up on!! There's a huge difference, great gaslighting service though!

  • SpeakingColors_ SpeakingColors (@SpeakingColors_) reported

    @JCyaah @Videotron Still down or very slow and super very intermitendly working yes

  • HelenEleni Helen Eleni (@HelenEleni) reported

    @NoLore @Videotron I dumped their *** months ago. Terrible internet, and customer service kept implying it was our fault. Totally confusing billing system too.

  • fagstein Steve Faguy (@fagstein) reported

    I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.

  • HelenEleni Helen Eleni (@HelenEleni) reported

    Spoke to someone very helpful and friendly about tech issues I was having with my internet provider. Gave them a perfect score on the customer survey. So glad I switched from Videotron/Rogers, which always sent me through the infinite circles of automated-response hell.

  • AdvaniKhushbu Khushbu Advani (@AdvaniKhushbu) reported

    @anatolefp @Videotron @terezblackstar I live in cote-des-neiges too. Have same internet issue

  • fagstein Steve Faguy (@fagstein) reported

    Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • vveresterben Sterben von Todsleben ⚧🔞 (@vveresterben) reported

    @Videotron Yep same problem here, Helix is not connecting to the WiFi. Will wait a bit I guess no time to play with it.

  • fagstein Steve Faguy (@fagstein) reported

    Apparently another major issue with Videotron’s Helix TV service in the Montreal area. IPTV is great until it doesn’t work.