Vidéotron outages and service status in Austin, Quebec

Problems in the last 24 hours in Austin, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Austin, Quebec

Latest outage, problems and issue reports in Austin and nearby locations:

• 
  Michel Morin (@morininfo) reported 31 minutes ago from Austin, Quebec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amelie Leah (@melievisuals) reported 44 seconds ago

  Anyone else with Videotron/Helix having issues?

• 
  Scale (@alliareault) reported 4 minutes ago

  Internet supposed to be incl in rent- lease agreement between me & Centurion. Centurion & Vidéotron have an agreement. Vidéotron technician installed my old router continuing service I'd canceled, refused to give me router re Centurion internet account. I had internet for 3 months. Vidéotron said no one was paying for it.

• 
  🇨🇦 Eh Aye (@canadian_eh_aye) reported 5 minutes ago

  @6ixbuzztv Never paid them before as I always switch during promos but it is a good step forward More competition would be nice - Videotron doesn't seem to be that eager these days with Freedom either.

• 
  Scale (@alliareault) reported 6 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024

• 
  Sean Lloyd (@SeanLloyd93) reported 7 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Emmanuel (@GlitchTechFan) reported 8 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  Emanuel Farias (@emanuel_farias9) reported 9 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 9 minutes ago

  Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal

• 
  Scale (@alliareault) reported 9 minutes ago

  Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 11 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks