Vidéotron Outage Report in Austin, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Austin, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Austin, Estrie, Québec
The most recent Vidéotron outage reports came from the following cities: Sherbrooke.
| City | Problem Type | Report Time |
|---|---|---|
 Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Sherbrooke |
Internet | |
| Magog |
Internet | |
| Sherbrooke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Austin, Québec
Latest outage, problems and issue reports in Austin and nearby locations:
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Michel Morin
(@morininfo) reported
from
Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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Pierrette Chevalier
(@Pierrette222) reported
from
Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Vlad Catrinescu
(@vladcatrinescu) reported
@Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.
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Mike
(@mke1138) reported
@Videotron I’d like to use Pi-hole across my whole network and changing DNS per device is an unacceptable situation.
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Valkyrie
(@Valkyrie_Bubble) reported
@Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.
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lafranca valentin
(@lafvalentin) reported
@fizz_ca your service is one of the worst now. So unstable internet is down for the second time this week at least. I can't afford to lose internet for my job, will probably go back to Videotron ... It will be event cheaper with their constant offers ...
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Graeme Moffat
(@graemedmoffat) reported
@fanCRTCProfling @VassB If you can find a single person who would choose to wait for Bell or Rogers or Videotron to eventually maybe deliver service someday over having StarLink now, that would be a very impressive feat.
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sbg4evr
(@sbg4evr) reported
@Videotron so no service now on telephone and internet? All I have is cell service 🤬
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HowYouDrouin92
(@HowYouDrouin92) reported
@1967_losers @Videotron We tried with our helix info, our illico info, well name the differents things we tried all of them. We tried to change the password, it still doesn't work. Im so mad at @Videotron. I dont want to pay 30$ for Ahl tv when im suppose to be able to watch it for free you know
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Rachel Pedersen
(@rachelpedersen) reported
@Videotron why was I lied to being told my helix was $10 cheaper since my equipment was paid off and I get my bill is it's $3 more. Now being told on the phone with customers service that the guy didn't tell me that
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Dead flash on a pan.,
(@ThingInABook) reported
hey @Videotron i've been visited by one of your salespeople for the last two days at my building. not only he comes in unannounced, but he's also very rude, pushy, condescending and also took my cellphone out of my hands and opened an attachment without my conscent.