Vidéotron

Vidéotron Outage Report in Austin, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Austin, Estrie, Québec 11/29/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

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City Problem Type Report Time
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaSherbrooke Internet
CanadaMagog Internet
CanadaSherbrooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • BagelofDeath Kim Belair (@BagelofDeath) reported

    The internet is down across Montreal (for Videotron subscribers) and we mostly can’t work without it, but on the plus side, the internet is down across Montreal and we mostly can’t work without it.

  • Beerhaze Beerhaze (@Beerhaze) reported

    @GadSaad @Videotron If you have a personal router (not Helix) - login to your router and set the DNS servers to Google 8.8.8.8 and Cloudflare 1.1.1.1 for now. Connecting your computer to the router/modem using an Ethernet cable should also work.

  • agoddamnedbear bear (@agoddamnedbear) reported

    @Oren22539854 @Videotron "weather is fine so what's the issue?" is this a joke

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @nextmanupp @Videotron That would require them to admit that they control the problem and were responsible for it.

  • Banil1998CA Bachir Azbaty (@Banil1998CA) reported

    @Videotron In westmount the internet is down since 1 hour ago and the customer call Center is not available to reach us

  • 9eArtFr Ktronic@Space (@9eArtFr) reported

    @Videotron Boisbriand / outage from 1:24pm to 2:50pm

  • volumeknob1 The Volume **** (@volumeknob1) reported

    @GastorAlmonte Thanks for nothing for the internet outage @Videotron

  • eleijon Erik Leijon (@eleijon) reported

    @Miss_Mel181 Not my fault Videotron was down

  • FelChocobo Fel Chocobo (@FelChocobo) reported

    @Videotron Are you gonna credit us ? Losing business right now. Still gonna have to pay for the down time ?

  • Jachavar2 jachavar.python.2020 (@Jachavar2) reported

    @Videotron I'm having problems in Terrebonne! WTF