Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (10%)

3. 

   TV (8%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	7 months ago
Magog	Internet	10 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 4 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Pierrette Chevalier (@Pierrette222) reported 6 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Michel Morin (@morininfo) reported 12 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

• Mylène Blouin (@MyleneBlouin) reported 45 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Brogan (@paulbrogan82) reported 37 seconds ago

  @Videotron - Helix tv is not working. No answer on tech support phone line or chat or via DM on Twitter. If it's a system wide issue, just update pls.

• Janet Kasun (@KasunJanet) reported 3 minutes ago

  @peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started

• Videotron (@Videotron) reported 5 minutes ago

  In support of the Iranian community in Canada, calls to #Iran will remain free of charge for Videotron clients until October 31.

• Chuck (@chuckfromcanada) reported 7 minutes ago

  @Videotron needs to get on top of the spam calling problem , i get 10 plus "fraud" "spam" or "lottery winner" calls a day and they do nothing. #useless.

• Nick Hatswell (@strutswell) reported 8 minutes ago

  @Mae149 @Videotron Curious what the problem is for the vpn? Is traffic going outside vpn when DNS returns AAAA records?

• Donald Bailly (@DonaldBailly) reported 8 minutes ago

  @annedeblois With Bell FIBE, you need to unsubscribe from more than one channel in order to get TSN (you cannot subscribe to only one TSN channel). With Videotron, you need to be subscribed to a Sports package in order to get TSN, but the whole network counts for only ONE of your channels.

• elzora84 (@Elzora84) reported 12 minutes ago

  So pissed off. Mid stream having a good time and @Videotron internet went to ****. Been now 4 hours and still not back up. Don’t you love paying for the highest quality and get **** in service. They can’t even tell when it will be back. Sadly no streaming anymore tonight :(

• Brett Playford (@playford_brett) reported 12 minutes ago

  @Videotron Would you help anybody from Ontario please reply me and company because with out a good telecom business I would have to cut 80 % of staff

• Manon Lessard (@Mae149) reported 15 minutes ago

  @strutswell @Videotron We run an ipv6 infra but we don't do ipv6 DNS resolution. So among other things, we'd have to that, and there are issues with windows share that have been known to cause issues in the past when clients show up v6. Not a huge deal but on top of heavy pile.

• Leviathan (@OceanNoodle) reported 15 minutes ago

  @Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).