Vidéotron Outage Report in Austin, Estrie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Austin, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (65%)
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Wi-fi (14%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Austin, Québec
Latest outage, problems and issue reports in Austin and nearby locations:
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Michel Morin
(@morininfo) reported
from
Austin, Québec
VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
@LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?
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Mylène Blouin
(@MyleneBlouin) reported
from
Sherbrooke, Québec
Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?
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David-Alexandre Gagné
(@GagneDavidAlex) reported
from
Sherbrooke, Québec
@Videotron J'ai tout fait ça et ça ne fonctionne pas!
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Danielle paquette
(@Daniell70755356) reported
from
Sherbrooke, Québec
@Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke
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Pierrette Chevalier
(@Pierrette222) reported
from
Sherbrooke, Québec
@gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey Laurent-André
(@CancerPrime) reported
@Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?
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Steven
(@clogicca) reported
@SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything
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Bleak5170
(@Bleak5170) reported
@troybeno @Videotron Day 6 here. I don't even bother calling as it's clear they have no clue when it will be back. I understand there was a storm and all, but for it the issue to persist this long is ridiculous. I'm switching to Bell as soon as I can get someone on the phone to cancel.
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Lumpy 🔪
(@lumpybag) reported
@Videotron BOO! Y'all have provided ZERO information to your clients and have SHOWN you do not care. Idk who runs this account but 100% switching to bell after this terrible service
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Detlef
(@Detlef) reported
@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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Rosemary Tiklé
(@Rosemary_Tikle) reported
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
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François Bousquet
(@Bousquetteries) reported
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
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Ray
(@RayRay001122) reported
@IamMTL4 @Videotron thinking the same .... we did not even had power outage near my sector .... thats unbelivable
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BiggerThan Savvy⁷³🖕🏾ツ 🇨🇦 #FaithInTheFuture
(@Savvy1002) reported
@Videotron internet not working in J7T area. Comes and goes. For those that work from home, this is unacceptable. Please, at least, check why!
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🇨🇦 Gary Simmons
(@garysimmons) reported
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?