Vidéotron

Vidéotron Outage Report in Austin, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Austin, Estrie, Québec 02/02/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

  • Pierrette222 Pierrette Chevalier (@Pierrette222) reported from Sherbrooke, Québec

    @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • marcy2point0 Marcy D (@marcy2point0) reported

    Hey @Videotron you planning to get the TV service running anytime soon? Otherwise I ain’t paying for it this month. Get your act together please and thanks.

  • awakecoding Marc-André Moreau (@awakecoding) reported

    @raffaeler The OnePlus series is great, but I would unfortunately have to buy it separately at full price instead of getting one of the phones available with the subsidized contracts with my local service provider (Videotron). I'm looking at the Samsung S22 Ultra or the Pixel 6/7 Pro now

  • M0504D Dan (@M0504D) reported

    @Videotron again without internet, it’ll be 5 days with this problem.

  • M0504D Dan (@M0504D) reported

    @Videotron again without wifi, it’ll be 5 days with this problem.

  • Meltdow09155158 mitzi (@Meltdow09155158) reported

    @Videotron J0x2g0 still down? Any update or expected service?

  • JoeCart76232533 Joe Carter (@JoeCart76232533) reported

    @ahuncycle @Videotron @SAAQ I am so sorry this driver made you lose about 3 seconds of you life to slow down, I hope you can recover, it may be possible to go to Val Plant's rehab center for abused cyclist's. It was worth getting the driver of 3 children fired, again so so sorry for you.

  • xAzentium jerr (@xAzentium) reported

    @Bell_Support Can yall do something my moms been without internet and she has 3 kids under 14 since 10am yesterday do something or we are going with @Videotron the best internet company recommended that cares about customers and I suggest others as well!!! If they can’t fix this nonsense

  • RomoloD1996 Romolo D'Ascanio (@RomoloD1996) reported

    @Videotron You guys have the worst service known to mankind. It doesn’t make sense that my modem resets itself 10 times a day everytime I’m in the middle of something.

  • manabrews Manabrews (@manabrews) reported

    @Videotron We had internet and then down the following morning. This normal?

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @David_Mulroney Rogers, Bell/Telus, Videotron and Sasktel, chose and signed contracts with Ericsson and Samsung, Freedom, we were down to Nokia or Ericsson, this decision could have been announced 2 years ago.