Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (9%)

3. 

   TV (9%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   Phone (1%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	one month ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	6 months ago
Sherbrooke	Internet	7 months ago
Magog	Internet	9 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 10 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Pierrette Chevalier (@Pierrette222) reported 24 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Michel Morin (@morininfo) reported 45 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

• Mylène Blouin (@MyleneBlouin) reported 49 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• DJ STAR Q (@DJStarQ) reported 4 minutes ago

  @Videotron how long is this internet outage going to last? It’s been a few hours now.

• Kurohige09 (@William_Coffeee) reported 5 minutes ago

  @videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish

• 🍁Booshwacked (@booshwacked) reported 5 minutes ago

  @Videotron Verifying it is not the issue, I can confirm the quality of the connection is awful. Been like this since we switched to Helix.

• Dr Who (@AdamSavage79) reported 7 minutes ago

  @Videotron Tried that. You ignored me. Complaint form/email/link please.

• Carole (@InspiringDays22) reported 11 minutes ago

  Videotron made life crazy with sending me the wrong order then resending another , then when I returned the first order they cancelled the corrected order and after 10 days I still now have no service and if I want it I must now pay full price upfront for equipment #videotron

• Rob Costain (@robcostain) reported 13 minutes ago

  @fagstein It annoys me that thanks to this pissing match, Videotron subscribers have trouble signing into Bell Media streaming content (i.e. CTV apps) that we pay for.

• 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported 18 minutes ago

  @findependencec1 I never paid for cable and stopped accepting any free offers as well for years. Try using one of the smaller companies for internet. Always better prices. Here I use a small local company for my contract but service is by the big Videotron in QC. $46 for 30/10 Unlimited.

• Nitesh (@niteshp80) reported 20 minutes ago

  @Videotron Internet is not working, is there internet outage in Dollard-des-Oreamux?

• Devaki Groulx (@DevakiGroulx) reported 20 minutes ago

  @zerojay @Videotron Yes. Contacted them hours ago -outage in the area. Still not in :-(

• Jeremy Lang (@Lang_2727) reported 20 minutes ago

  @MarahFA @TSN_Sports Videotron. I get the same thing on TSN2 that I get on TSN3 that's blacking me out of Preds/Jets. Figure your ******* **** out @TSN_Sports