Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (10%)

3. 

   TV (9%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   Phone (1%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	2 months ago
Sherbrooke	Internet	4 months ago
Sherbrooke	Internet	7 months ago
Sherbrooke	Internet	7 months ago
Magog	Internet	10 months ago
Sherbrooke	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• David-Alexandre Gagné (@GagneDavidAlex) reported 31 seconds ago from Sherbrooke, Québec

  @Videotron j'ai un problème avec helix les commandes vocales fonctionne de temps en temps que puis je faire?

• David-Alexandre Gagné (@GagneDavidAlex) reported a minute ago from Sherbrooke, Québec

  @Videotron J'ai tout fait ça et ça ne fonctionne pas!

• Danielle paquette (@Daniell70755356) reported 6 minutes ago from Sherbrooke, Québec

  @Videotron Pourquoi mes téléphones ne fonctionne pas . Ma ligne est en dérangement. Danielle Paquette de Sherbrooke

• David-Alexandre Gagné (@GagneDavidAlex) reported 11 minutes ago from Sherbrooke, Québec

  @Videotron bonjour à vous est ce qu'il y un problème chez vous parce que je n'arrive plus à me connecter à internet?

• Mylène Blouin (@MyleneBlouin) reported 21 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Pierrette Chevalier (@Pierrette222) reported 31 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 32 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

• Michel Morin (@morininfo) reported 33 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Edgar Robinson (@emrabber) reported 3 minutes ago

  @fagstein @Videotron Switch your dns to google public and you can get past the problem

• Paul Games (@ItsPaulGame) reported 6 minutes ago

  @MitchSchwartzCo @Videotron it's a DNS issue, if you know how you can go on your router and change the default DNS to google's servers (8.8.8.8 and 8.8.4.4) and it will fix the issue

• P.J. (@PJ86994288) reported 7 minutes ago

  @Videotron Would be nice to get updates and an estimated time when service could be re-established

• OmegaPrimal #BLM Native Life Matter (@TheOmegaPrimal) reported 7 minutes ago

  @Chrisleroux @JokeSins @Videotron my parents live in Marieville and have the same issues.

• FrekkieMonster (@FrekkieMonster) reported 11 minutes ago

  @JokeSins @Videotron I'm in the surrounding areas of Montreal and it was down for a good hour and now it goes away and comes back non stop

• Ken Shields (@yarvinator) reported 12 minutes ago

  @Videotron If you know how to change your DNS settings on your PC or router, change it to use 8.8.8.8 for now. DNS services are down... not the internet

• Armin Morattab (@arminmor) reported 13 minutes ago

  @Videotron WTF?! Can't WFH!

• Esteツ (@estebanitos7) reported 14 minutes ago

  @videotron is my internet weak, le are you having issues in Quebec?

• Justin (@JustMikeTwo) reported 18 minutes ago

  @fagstein @Videotron DNS servers are down. Change your router Primary and Secondary DNS servers to 8.8.8.8 and 8.8.4.4. If you have Helix, well...I hate all in one modem/Router combos. You can only change it on your computer in Networking...at least your computer will be working.

• Chris Leroux (@Chrisleroux) reported 23 minutes ago

  @LacassePhilippe @JokeSins @Videotron Really? Holy crap didn't realize it extended that far.