Vidéotron

Vidéotron Outage Report in Austin, Estrie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Austin, Estrie, Québec 11/19/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

  • MyleneBlouin Mylène Blouin (@MyleneBlouin) reported from Sherbrooke, Québec

    Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

  • morininfo Michel Morin (@morininfo) reported from Austin, Québec

    VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GSGFlash GSG Flash (@GSGFlash) reported

    Cancel that, my wife was able to do it from the User Center on the iPhone. But on that note, the functionality seems to be broken on the Android User Center app and the Videotron website, so it would be great if you can get it fixed.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Will I lose my PVR recordings during a power outage?

  • Milnoc François Caron 🇨🇦 (AZ:💉💉 Flu:💉) (@Milnoc) reported

    @SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.

  • BradleyMassen 🎃👻 BOOräd 🎃👻 (@BradleyMassen) reported

    @pcinnovation @Bell_Support @Videotron Yea I’m with freedom cause the price plans were attractive. Terrible service. I was actually considering videotron next phone I get.

  • NeilNapier neil napier (@NeilNapier) reported

    Hey @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is always closed… what’s the deal?

  • enbynxis jessling 🪴 (@enbynxis) reported

    @dostoevskybitch we’re w videotron and we’ve never had any problems

  • kaplanmyrth Andy Kaplan-Myrth (@kaplanmyrth) reported

    To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.

  • NeilNapier neil napier (@NeilNapier) reported

    Hey at @Videotron - on your website, it says your technical support line is 24/7, but I’ve called in the evening two separate times and it is closed… what’s the deal?

  • SusanSchneir Susan Schneir (@SusanSchneir) reported

    @Videotron why doesn't crave work on my Samsung tv anymore? When I went to watch it on my phone, it won't work. I'm not able to find Videotron on the crave login. Please tell me how to fix this

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.