Vidéotron Outage Report in Austin, Estrie, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Full Outage Map

Problems in the last 24 hours in Austin, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Live Outage Map Near Austin, Estrie, Québec

The most recent Vidéotron outage reports came from the following cities: Sherbrooke.

City	Problem Type	Report Time
Sherbrooke	Internet	6 days ago
Sherbrooke	Internet	3 months ago
Sherbrooke	Internet	5 months ago
Sherbrooke	Internet	5 months ago
Magog	Internet	8 months ago
Sherbrooke	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Austin, Québec

Latest outage, problems and issue reports in Austin and nearby locations:

• Mylène Blouin (@MyleneBlouin) reported 5 minutes ago from Sherbrooke, Québec

  @LaLoulouC Y’a @Videotron qui va recevoir pas mal d’appel... un gros Fail de leur côté

• Michel Morin (@morininfo) reported 30 minutes ago from Austin, Québec

  VIDEOTRON est une entreprise privée dont les abonnements de service ne sont pas réglementés. Hydro-Québec est une entreprise publique dont les tarifs d'électricité sont réglementés.

• Pierrette Chevalier (@Pierrette222) reported 41 minutes ago from Sherbrooke, Québec

  @gipel49 Bof vous manquez un bon service @Helix nombreux avaient quitté videotron pour bell à cause des possibilités mais retournent pour Helix, les clients de Bell transfèrent pour les coûts la rancune ne fait pas bouillir la marmite 😇✳❗

• Mylène Blouin (@MyleneBlouin) reported 43 minutes ago from Sherbrooke, Québec

  Je voudrait crier haut et fort (même si j’suis pas encore sure qu’il a réglé mon problème) que le technicien @Videotron qui vient de partir de chez moi avait une attitude sua coche. A l’écoute, patient, consciencieux 👌🏻

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Sophie #Villain☔️ (@TheRealSophie10) reported 4 minutes ago

  Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

• Sébastien Leclerc (@sle118) reported 6 minutes ago

  @StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck

• starrmontee 🌱. 🌈. 😺 (@starrmontee) reported 7 minutes ago

  @Aretho Let me know if you want to switch with our referral code 😼 free month + $5 less + $25 off with referral ! & we weren’t affected by the outage because it isn’t Videotron exactly :P

• ashy (@HausOfAshleyy) reported 9 minutes ago

  @Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???

• franktank (@franktank2020) reported 12 minutes ago

  @Videotron Ville Mercier is having internet issues J6R

• Lisa Williams (@lwilliams_aero) reported 14 minutes ago

  @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

• Anthony Iannantuoni (@aiannantuoni) reported 14 minutes ago

  @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

• Laura Marino (@MetalWifeLife) reported 15 minutes ago

  @Jamseyyboi @Videotron Same here! What’s going on, Videotron? We tried chat for help but it disconnected. And phone help is out of business hours!

• James O'Connor (@Jamseyyboi) reported 15 minutes ago

  @Videotron Videotron internet service is out again in my area (Roxboro, QC). Have checked with the neighbours as well. Any updates?

• Dina (@soitsdina) reported 17 minutes ago

  @Videotron my internet is still down... it's been down since 1pm yesterday. Is it just me or you still are having issues on your end?