Vidéotron outages and service status in Nicolet, Quebec

Problems in the last 24 hours in Nicolet, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nicolet, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Comtoni (@TComtoni13108) reported 5 minutes ago

  @Bell_Support my internet has been down all day since 10am in QC, never had that in 10 years with videotron, ridiculous

• 
  Scale (@alliareault) reported 7 minutes ago

  Issue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT

• 
  Maka veli (@Makaveli_28) reported 12 minutes ago

  @theunknownmurda @Videotron Still ongoing outtage and it's been all day now. @Videotron are you gonna fix it already??

• 
  Geoff Larsen (@GeoffLarsen) reported 14 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Max (@MightyMax44) reported 19 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  Crypta Sussurro (@VoxMysterii) reported 22 minutes ago

  @Videotron down for anybody else ?

• 
  Amelie Leah (@melievisuals) reported 26 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 28 minutes ago

  @FreedomMobile @Videotron @Quebecor I’m leaving this house in 2 days so at this point what’s the point? I told u about this 3 days ago & ur only now taking interest. Plus I dm’d u like told me to & u STILL haven’t replied. Why don’t YOU take my issue to them instead me explainng the same thing over & over 2 20 ppl

• 
  Francis Taquin (@FrancisTaquin1) reported 30 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  Scale (@alliareault) reported 31 minutes ago

  Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024