Vidéotron

Vidéotron Outage Report in Nicolet, Centre-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Nicolet, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Nicolet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Nicolet, Centre-du-Québec, Québec 05/13/2025 09:30

May 13: Problems at Vidéotron

Vidéotron is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • MTLStrobist Montreal Strobist (@MTLStrobist) reported

    @videotron is there a outage in ahunstic/Cartierville? No internet, phone or tv 😣

  • CLARENNE_Q Quentin C (@CLARENNE_Q) reported

    @Videotron @NuPays Same issue here with Helix !

  • DJLandSa LandSa (@DJLandSa) reported

    @Videotron Can we get a yes or no answer on whether there is an internet outage in the west island? I've been on hold with tech support for half an hour

  • Trouffman Trouffman (@Trouffman) reported

    Tested already : - Modem rebooted - No extra router in between - Tested on multiple computers - All wired on Gbps network - Tested on @Videotron in the same city and no problem. Pleaase confirm there is no ITMP (Internet Traffic Management Policy) for wired internet.

  • Cvmartinez1963 Cesar V. Martinez P. (@Cvmartinez1963) reported

    @Videotron Videotron? ... in the networks they say that you give a bad service to the public ... Alo? Alo?

  • NuPays NuPays (@NuPays) reported

    @Videotron answer please. Internet is down in DDO?

  • ThatMom12129649 ThatMom (@ThatMom12129649) reported

    @Videotron how can I get your cables removed from my property? I purchased a home in August 2020 and when I call your client service line they refused to do a service call because I never had your services. I want these cables off my property asap because of ongoing renovations.

  • aaron70893 Aaron (@aaron70893) reported

    @mannylakeshow96 @Videotron At least someone’s finally taking care of their network issues lmaooooo! 👏

  • alaa_dekhili Alaa Dekhili (@alaa_dekhili) reported

    @Videotron Internet is down in Pierrefonds, Montreal

  • Grimcreeper134 GroovyGrimm (@Grimcreeper134) reported

    @Videotron an hour later after a restart and the internet is still absolute garbage. what the heck is going on