1. Home
  2. Companies
  3. Vidéotron
  4. Richmond Hill, Ontario
Vidéotron

Vidéotron Outage Report in Richmond Hill, York, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Internet 3 days ago
Toronto Internet 14 days ago
Toronto Total Blackout 18 days ago
Toronto Internet 1 month ago
Toronto Internet 2 months ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • katasaur17
    Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • DAlisella
    David, Lisella (@DAlisella) reported

    @Videotron What a disgraceful company. A useless alert that all of quebec already knows. Now we are stuck in our home New years eve with no TV. I will be cancelling my Videotron service

  • wugz
    Ian (@wugz) reported

    @Videotron Such a stupid excuse! What does an alert have to do with your helix service?

  • Moe85020226
    Moe (@Moe85020226) reported

    @Videotron WTF!!!!!Its called fault tolerence and redunduncy and been there forever!!! Crappy service!

  • JohnnyFeddy
    Feddy (@JohnnyFeddy) reported

    @Videotron Can’t handle a simple msg. Goes to show how CRAP the Vidéotron network/service really is.

  • KarineGHG
    Karine Hains (@KarineGHG) reported

    @steflang1972 @Videotron Strange that they didn’t **** it up for Bell dont you think?

  • marafetisha
    marafetisha (@marafetisha) reported

    @Videotron Are you freaking kidding me !!!! Its nye fix the issue already !!!!

  • WikyWill
    Hoshikuzu (@WikyWill) reported

    @Videotron **** your ****** service I'm switching tomorrow

  • EAGolfSport1
    Eddie.A.GolfSport (@EAGolfSport1) reported

    @Videotron Fix this ****.

  • lkcre8s
    Lynn King 🇨🇦💎🙌🚀 (@lkcre8s) reported

    @videotron Get your **** together! Do we get a rebate for no channels?

  • hypercubedan
    hypercubedan (@hypercubedan) reported

    @Videotron @Videotron #helix #videotron your call center numbers are not working either. Getting an all circuits busy message.