Vidéotron

Vidéotron Outage Report in Richmond Hill, York, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond Hill, York, Ontario 01/19/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto TV
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

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Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • katasaur17 Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

  • iWantMystique 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported from Toronto, Ontario

    I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ncolarusso 🇨🇦Bonjour-Ail 🇨🇦 (@ncolarusso) reported

    @Videotron Helix not working after the Alert

  • SuzannePellet13 suzannepelletier (@SuzannePellet13) reported

    @Videotron OMG ! you will loose me as a customer ! 31 dec !!!! the ONLY night i really REALLY want have TV !!!! i think i am done with you !

  • Sweetener753 Sweetener753 (@Sweetener753) reported

    @Videotron Fix your sh*t!

  • StephanKaz Stephan (@StephanKaz) reported

    Let's go @Videotron @Helix FIX THAT ****!

  • HugoSham Hugo Sham (@HugoSham) reported

    Seriously @Videotron ? Helix services down in westmount in a pandemic on new years eve and no one answering at technical support. Why do I pay for your services again?

  • danmac40 Daniel McMahon (@danmac40) reported

    @Videotron We should all get a discount $ for this terrible service

  • Nicolas07521469 Nicolas Duval (@Nicolas07521469) reported

    @Videotron How long should it take to get service back ???

  • chuckfromcanada Chuck from 🇨🇦 (@chuckfromcanada) reported

    @Videotron Where the hell is my TV service.

  • ide_cyan Ide Cyan (@ide_cyan) reported

    @Videotron Helix is down here too.

  • mymmi23 Mymmi💙 (@mymmi23) reported

    @Videotron can you guys fix the #helix system? Don’t since the alert