Vidéotron

Vidéotron Outage Report in Richmond Hill, York, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond Hill, York, Ontario 11/21/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

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Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • katasaur17 Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

  • iWantMystique 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported from Toronto, Ontario

    I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • somaeck James Somaeck (@somaeck) reported

    The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL

  • SBHSNGL IDK (@SBHSNGL) reported

    @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble

  • CE00fEva CEOofEva (@CE00fEva) reported

    @Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...

  • kushthaker Kush Thaker (@kushthaker) reported

    why make seniors talk about chat assistance, why not a central regulated agent for all telecom service? duopoly + Videotron continue compete across country

  • lexharvs Lex Harvey (@lexharvs) reported

    Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

  • garysimmons 🇨🇦 Gary Simmons (@garysimmons) reported

    @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?

  • somaeck James Somaeck (@somaeck) reported

    In her response, she had made clear she was not trying to minimize what I was saying, but she said that my issues were "non-issues". She followed up by saying that if I stick with @Videotron, #eSim should be supported by the time I finish my contract in 2024. Seriously? 6/9

  • somaeck James Somaeck (@somaeck) reported

    I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9

  • PaulWNagyJr Paul Nagy (@PaulWNagyJr) reported

    @Videotron No problem. I know you were busy. We got it back Tuesday. Thank you. I did use most of my 24 GB of mobile data though... I still have quite a bit of the 20 GB monthly bonus left... but will the data be cut off if I get to the end of that 20 GBs before the cycle finishes on May 6?