Vidéotron Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (19%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	5 days ago
Toronto	Internet	5 days ago
Toronto	Internet	11 days ago
Toronto	Internet	22 days ago
Toronto	Total Blackout	26 days ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Kat Pereira (@katasaur17) reported 52 minutes ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇹Danny Spedaliere🇮🇹 (@1spade24) reported 2 minutes ago

  @Videotron I had one of the worst conversation concerning my statement you say you record your calls to better your customer service but when I ask you to listen to your recording to help settle my issues you don’t so I’m done switching to @Bell

• 
  Jean-François Mezei (@jfmezei) reported 4 minutes ago

  @Milnoc @Videotron never again with them. PKP wrecked house when I was with them and caused me many problems. had to backpay 6 months for which I had already paid and then wait for refund (because of screwup in billing system PKP ordered installed before it was ready.

• 
  Maria Bouabdo (@BouabdoMaria) reported 6 minutes ago

  Is anyone else in the Montreal area having wifi problems with Videotron right now??

• 
  Hubert Figuière (@hfiguiere) reported 6 minutes ago

  It's that time of the year where @CRTCeng show how useless they are by maintaining monopolies as cable provider like @videotron just increase the service price. When there is no choice...

• 
  Eric Rosenquist (@rosenqui) reported 8 minutes ago

  @Videotron @axelschule I've been having the same issue; noticed it first yesterday.

• 
  🦦🥀 jotería #BLM (@norlack89) reported 10 minutes ago

  @pyroblaze @Videotron Good luck. Hope they can fix that ****. Cuz there's way more options now. And cheaper ones

• 
  segacs (@segacs) reported 12 minutes ago

  @CRTCeng @Videotron @CCTS_CPRST I already filed a complaint. I'm waiting to hear back. Thanks.

• 
  Josh Pottel (@JPottel) reported 12 minutes ago

  After that comment, why would I ever believe that they were truly doing all they could to keep me as a customer? It's not the first time that I've had to lobby for myself as a 10+ year customer, and now business customer @Videotron. (2/n)

• 
  Josh Pottel (@JPottel) reported 14 minutes ago

  @Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)

• 
  segacs (@segacs) reported 16 minutes ago

  Oh wonderful, just what I needed today. @videotron trying to rip me off through blatant overbilling & refusing to make it right even after acknowledging they violated our contract. Because being a COVID prisoner isn't bad enough. For shame.