Vidéotron outages and service status in Richmond Hill, Ontario

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 26, 7:00 PM EDT.

Internet (100%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
May 26, 10:40 AM EDT	0	0	0
May 26, 11:00 AM EDT	0	0	0
May 26, 11:20 AM EDT	0	0	0
May 26, 11:40 AM EDT	0	0	0
May 26, 12:00 PM EDT	0	0	0
May 26, 12:20 PM EDT	0	0	0
May 26, 12:40 PM EDT	0	0	0
May 26, 1:00 PM EDT	0	0	0
May 26, 1:20 PM EDT	0	0	0
May 26, 1:40 PM EDT	0	0	0
May 26, 2:00 PM EDT	0	0	0
May 26, 2:20 PM EDT	0	0	0
May 26, 2:40 PM EDT	0	0	0
May 26, 3:00 PM EDT	0	0	0
May 26, 3:20 PM EDT	0	0	0
May 26, 3:40 PM EDT	0	0	0
May 26, 4:00 PM EDT	0	0	0
May 26, 4:20 PM EDT	0	0	0
May 26, 4:40 PM EDT	0	0	0
May 26, 5:00 PM EDT	0	0	0
May 26, 5:20 PM EDT	0	0	0
May 26, 5:40 PM EDT	0	0	0
May 26, 6:00 PM EDT	0	0	0
May 26, 6:20 PM EDT	0	0	0
May 26, 6:40 PM EDT	0	0	0
May 26, 7:00 PM EDT	0	0	0
May 26, 7:20 PM EDT	0	0	0
May 26, 7:40 PM EDT	0	0	0
May 26, 8:00 PM EDT	0	0	0
May 26, 8:20 PM EDT	0	0	0
May 26, 8:40 PM EDT	0	0	0
May 26, 9:00 PM EDT	0	0	0
May 26, 9:20 PM EDT	0	0	0
May 26, 9:40 PM EDT	0	0	0
May 26, 10:00 PM EDT	0	0	0
May 26, 10:20 PM EDT	0	0	0
May 26, 10:40 PM EDT	0	0	0
May 26, 11:00 PM EDT	0	0	0
May 26, 11:20 PM EDT	0	0	0
May 26, 11:40 PM EDT	0	0	0
May 27, 12:00 AM EDT	0	0	0
May 27, 12:20 AM EDT	0	0	0
May 27, 12:40 AM EDT	0	0	0
May 27, 1:00 AM EDT	0	0	0
May 27, 1:20 AM EDT	0	0	0
May 27, 1:40 AM EDT	0	0	0
May 27, 2:00 AM EDT	0	0	0
May 27, 2:20 AM EDT	0	0	0
May 27, 2:40 AM EDT	0	0	0
May 27, 3:00 AM EDT	0	0	0
May 27, 3:20 AM EDT	0	0	0
May 27, 3:40 AM EDT	0	0	0
May 27, 4:00 AM EDT	0	0	0
May 27, 4:20 AM EDT	0	0	0
May 27, 4:40 AM EDT	0	0	0
May 27, 5:00 AM EDT	0	0	0
May 27, 5:20 AM EDT	0	0	0
May 27, 5:40 AM EDT	0	0	0
May 27, 6:00 AM EDT	0	0	0
May 27, 6:20 AM EDT	0	0	0
May 27, 6:40 AM EDT	0	0	0
May 27, 7:00 AM EDT	0	0	0
May 27, 7:20 AM EDT	0	0	0
May 27, 7:40 AM EDT	0	0	0
May 27, 8:00 AM EDT	0	0	0
May 27, 8:20 AM EDT	0	0	0
May 27, 8:40 AM EDT	0	0	0
May 27, 9:00 AM EDT	0	0	0
May 27, 9:20 AM EDT	0	0	0
May 27, 9:40 AM EDT	0	0	0
May 27, 10:00 AM EDT	0	0	0
May 27, 10:20 AM EDT	0	0	0
May 27, 10:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	16 hours ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Total Blackout	3 months ago

Nearby cities with recent reports

Toronto

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Kat Pereira (@katasaur17) reported 32 minutes ago from Toronto, Ontario
@Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours
🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported 46 minutes ago from Toronto, Ontario
I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 1 minute ago
@Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.
Dwayne Winseck (@mediamorphis) reported 4 minutes ago
@Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.
Fluxtrot (@fluxtrot) reported 11 minutes ago
@videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.
Abcdyuiop (@Abcdyuiop1) reported 13 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 20 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
CEOofEva (@CE00fEva) reported 29 minutes ago
@Zontar_Dow These surveys assume the entire population was watching TV. It's an outdated metric from the 20th century. They should use the data from service providers...I used to work for Videotron 12 years ago. They could get those real numbers back then if they wanted to...
Morin (@MorinLoL1) reported 30 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 34 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
RiouxSVN (@RiouxSVN) reported 34 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Commissioner Miner (@fanCRTCProfling) reported 35 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).