Vidéotron

Vidéotron Outage Report in Richmond Hill, York, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Richmond Hill, York, Ontario 03/12/2026 12:00

March 12: Problems at Vidéotron

Vidéotron is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto TV
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • iWantMystique 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported from Toronto, Ontario

    I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

  • katasaur17 Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

  • YourWeirdOppa YourWeirdOppa (@YourWeirdOppa) reported

    @Videotron hi, What number should I call if I don’t have internet service

  • go_literary GO Lit (@go_literary) reported

    @Videotron you ask your customers be respectful—teach your RUDE employees the same!!! #CustomerService

  • EtiDaFwEaK Etienne CS (@EtiDaFwEaK) reported

    @RaphaelPoire @Videotron @Sportsnet yeah i have the same issue :(

  • TheNeilHaley ThatMainframeDude (@TheNeilHaley) reported

    @Videotron Is there a problem between Videotron and Sportsnet? I am subscribed to Sportsnet but when I login to Sportsnet online, it says I have no subscription.

  • JJTheJetPlaneP1 JJTheJetPlane (@JJTheJetPlaneP1) reported

    @saschasegan Great map. Do you think Videotron/Quebecor will have the capital to support more expansion of Freedom? One of the things I was hoping to see was the completion of the London/Windsor Corridor on FM.

  • robinrae Robin Rae (@robinrae) reported

    @Videotron @JeanReneStPierr hahaha if you don't know that you have a widespread outage going on, but I do, you need better monitoring :p

  • RaphaelPoire Raphaël Poiré (@RaphaelPoire) reported

    @TheNeilHaley @Videotron I'm having the same problem

  • jfg956 Jean-François Gagné (@jfg956) reported

    I am unable to access my @PeoplesGroupFin account because of a problem with @Videotron DNS. To solve my problem, I updated @googlechrome settings to use Google Public DNS. [1 of N]

  • RobertoNervi Roberto Nervi (@RobertoNervi) reported

    @Sal_tucci @Videotron Down in Ahuntsic since 4pm today. So bad.