Vidéotron Outage Report in Richmond Hill, York, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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Total Blackout (8%)
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TV (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Vidéotron outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14
(@iWantMystique) reported
from
Toronto, Ontario
I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria
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Kat Pereira
(@katasaur17) reported
from
Toronto, Ontario
@Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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mary maraj
(@marymaraj) reported
@Videotron @SheilaB06891416 Totally ridiculous! we pay a lot for this service that you change with no alerts!
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Ian Littman
(@iansltx) reported
@saschasegan Either way, gotta assume that Videotron will deploy just enough of a network on 3.5 to force Rogers (probably Rogers) to network-share. Because if you think that Dish doesn't have enough spectrum to launch a network, 10-20 MHz of C-Band sure as heck isn't enough.
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Jean-Luc Hurlbut
(@Deadly_JSay) reported
@Videotron fix your DNS server pls. I'm getting a lot of name not resolved errors and Apex Legends doesn't work on your DNS anymore. I had to change to Google's DNS but every new device I use has issues. Maybe propagation is broken or something.
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Pathfinder⚡
(@Pathfinder) reported
@Videotron I already contacted your customer support, and they verified there is a big outage in my neighborhood. They also could not tell me when the problem would be resolved. Hours? Days? They had no ETA at all. That is unacceptable.
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Maffers
(@seymourvajayjay) reported
@koodo your customer service is garbage. 3 attempts to TALK to a CSR have failed. If the 4th fails, I will be speaking to a Videotron CSR
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Pathfinder⚡
(@Pathfinder) reported
@Videotron When my power goes out for unplanned reasons, @hydroquebec is able to give an ETA on when their service will be restored. They even provide an app with an updated outage map so customers can track progress. Internet is just as vital a service as electricity.
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Hubert Figuière
(@hfiguiere) reported
@BenKlass @CompBureau @CRTCeng the thing is that "offer only in Quebec" because videotron is a bit cheaper so they have to "compete", so having this nation wide mean that a customer in Ontario or BC would have an option cheaper because Videotron is cheaper. (or they could just all raise prices)
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Alessandra
(@aderosas1) reported
Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?
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Rachel Pedersen
(@rachelpedersen) reported
@Videotron charged me $35 extra for a fee that was waived on my contract. Talked with customer service and the fee was fixed on their end but apparently I cannot see it on my end 🤔🤔🤔 does that not seem suspicious
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Stéphane Bergeron
(@pixelyzed) reported
@MancreeperJude @Rackspace Fixed for us. I talked to Videotron support yesterday and they 1st line tech didn't have a clue but she talked to someone else and they were aware and said it would come back "sometime in the next few days...". It came back 2 or 3 hours ago for me.