Vidéotron Outage Report in Richmond Hill, York, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond Hill, York, Ontario
The most recent Vidéotron outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Kat Pereira
(@katasaur17) reported
from
Toronto, Ontario
@Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours
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🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14
(@iWantMystique) reported
from
Toronto, Ontario
I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Blais
(@RichardBlais12) reported
@michaelcoirazza @Videotron Yes i called and there is a problem in Laval
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Hanner
(@GangstHannah) reported
Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron
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Hanner
(@GangstHannah) reported
I've been on the phone for about 2.5h and I feel like I'm going insane. All the agents and technical people have been super freaking nice, I cannot complain. It's a weird situation and I cannot go back to Videotron's network because I'm legit 6h away by car and that's one way lol
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Michael
(@weekendrageguy) reported
@Videotron Crazy how I have had Internet issued for 3 months but cant gain access to my account because apparently you can only have 1 person on a Helix account? Help me understand how trash of a company you are without telling me how trash of a company you are....here you go 1st
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Gregg Lowden 🇨🇦 (He/Him, homme)
(@gregg_lowden) reported
@AnthonyLacavera @MobileSyrup It's regional and has to seen beyond bellybutton lint in ON or BC. Videotron in QC, Cogeco in the East. Shaw formerly centre. Telus West. Robellus somewhat majority of larger urban centres. Down to Robell when merger completes.
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Marcel de Hêtre
(@marceldehetre) reported
@Videotron Problem still not resolved; can’t really use the internet (work, streaming, cloud, email) because you never know when the connection will drop. Going on the third week of this “disagreement” with no end in sight… 🤬🤬🤬 calling won’t do any good “we’re aware of your problems…”
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Anne Girard
(@Transcanadian) reported
@Videotron Seems you can take money from people's credit cards in seconds but can take weeks to reimburse if you decide not to become a customer. 35, 24, 32 minutes on the phone respectively getting nowhere. #poorcustomerservice #ReadTheFinePrint
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Marissa Sidel
(@marissasidel1) reported
@Bell_Support your absolutely ridiculous “customer service” agents have disconnected me twice today after sitting on hold for 30 minutes. This is why I went to Videotron.
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lekkman
(@lekkman) reported
@Videotron The zoom option is not on. All other channels are fine. I don't think calling you would resolve the issue. It is clearly not a problem with my equipment/settings. But thanks anyway.
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Hanner
(@GangstHannah) reported
All I want is for Videotron to accept the transfer request on my behalf since they prevented me from doing it myself. I'm not going to drive 6h and back to type "oui" on a text message. Like wtf is this? @Videotron Actually help customers maybe?