Vidéotron Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Toronto come from postal codes M6P, M4G and M6E.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Vidéotron
Vidéotron is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (74%)
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Wi-fi (9%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Toronto, Ontario
The most recent Vidéotron outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
TV | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14
(@iWantMystique) reported
from
Toronto, Ontario
I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria
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Kat Pereira
(@katasaur17) reported
from
Toronto, Ontario
@Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Stéphane Bergeron
(@pixelyzed) reported
@MancreeperJude @Rackspace Fixed for us. I talked to Videotron support yesterday and they 1st line tech didn't have a clue but she talked to someone else and they were aware and said it would come back "sometime in the next few days...". It came back 2 or 3 hours ago for me.
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Alessandra
(@aderosas1) reported
Anyone else experiencing problems with #videotron? @Videotron your offices are closed and the WIFI is down, my landline telephone is NOT working and my TV is not working. Can you update us with the problem? What is going on?
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DJAYZ IWONDERZ
(@DEEJAYIWONDER) reported
@Videotron system down
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Bill Roberts
(@WJ_Roberts) reported
@Videotron So I’m in your iOS app and can’t find notification options, there is no search. Help?
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ø
(@kayoazul) reported
@Videotron helix contract is a TRAP not explained to customers BEFORE signing up. i thought this was illegal. can’t find mention of conditions on your website. it should be plain. receiving details in a pdf contract link afterwards is too late. complaint was sent to @CCTS_CPRST
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Bill Roberts
(@WJ_Roberts) reported
@Videotron Is the setting I need available on iOS app or not? Please explain EXACTLY how I can check my billing notification preferences. Trying to solve a problem you created by stopping my paper billing…
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Ian Littman
(@iansltx) reported
@saschasegan Videotron contiguity with Rogers is a little better, but not perfect, and I don't know why they'd even bother with the 10 MHz they got in some cases, unless it's to force other carriers in-area to network-share.
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K
(@K56879801) reported
@Videotron If you read my message you know that I did contact customer service and they can’t help me with that
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TVBC
(@TVBCRehfer) reported
@MarcMillerVM Of course it takes government money. Meanwhile Rogers is making the investment without govt money to bring the same to Six Nations. Hey Bell/Videotron what's your problem. Can't do anything without money from your friends?
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Alex Tipaldos
(@kellergraham) reported
Update: Third call to @AcanacInc and they tell me the problem is with @Videotron . I check their Twitter feed and see very little activity pertaining to an outage. What’s going on?