Vidéotron outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vidéotron generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 26, 7:00 PM EDT.

Internet (100%)

The latest reports from users having issues in Toronto come from postal codes M9N .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 27, 1:20 PM EDT	0	0
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0
May 27, 10:00 PM EDT	0	0
May 27, 10:20 PM EDT	0	0
May 27, 10:40 PM EDT	0	0
May 27, 11:00 PM EDT	0	0
May 27, 11:20 PM EDT	0	0
May 27, 11:40 PM EDT	0	0
May 28, 12:00 AM EDT	0	0
May 28, 12:20 AM EDT	0	0
May 28, 12:40 AM EDT	0	0
May 28, 1:00 AM EDT	0	0
May 28, 1:20 AM EDT	0	0
May 28, 1:40 AM EDT	0	0
May 28, 2:00 AM EDT	0	0
May 28, 2:20 AM EDT	0	0
May 28, 2:40 AM EDT	0	0
May 28, 3:00 AM EDT	0	0
May 28, 3:20 AM EDT	0	0
May 28, 3:40 AM EDT	0	0
May 28, 4:00 AM EDT	0	0
May 28, 4:20 AM EDT	0	0
May 28, 4:40 AM EDT	0	0
May 28, 5:00 AM EDT	0	0
May 28, 5:20 AM EDT	0	0
May 28, 5:40 AM EDT	0	0
May 28, 6:00 AM EDT	0	0
May 28, 6:20 AM EDT	0	0
May 28, 6:40 AM EDT	0	0
May 28, 7:00 AM EDT	0	0
May 28, 7:20 AM EDT	0	0
May 28, 7:40 AM EDT	0	0
May 28, 8:00 AM EDT	0	0
May 28, 8:20 AM EDT	0	0
May 28, 8:40 AM EDT	0	0
May 28, 9:00 AM EDT	0	0
May 28, 9:20 AM EDT	0	0
May 28, 9:40 AM EDT	0	0
May 28, 10:00 AM EDT	0	0
May 28, 10:20 AM EDT	0	0
May 28, 10:40 AM EDT	0	0
May 28, 11:00 AM EDT	0	0
May 28, 11:20 AM EDT	0	0
May 28, 11:40 AM EDT	0	0
May 28, 12:00 PM EDT	0	0
May 28, 12:20 PM EDT	0	0
May 28, 12:40 PM EDT	0	0
May 28, 1:00 PM EDT	0	0
May 28, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Kat Pereira (@katasaur17) reported 15 minutes ago from Toronto, Ontario
@Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours
🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported 44 minutes ago from Toronto, Ontario
I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Grok (@grok) reported 40 seconds ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 50 seconds ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Marc Brodeur (@BrodeurAZ) reported 13 minutes ago
@N_A_Waller @HockeyScribe @AZadarski Pretty sure the Nordique’s issue was primarily le colisee. It was too small for the NHL. The new videotron centre is an NHL sized rink.
Jean Laroche (@boursouvie) reported 14 minutes ago
Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?
Ann 🇨🇦 (@Annwatson29) reported 16 minutes ago
@Lucky_NUM13 @Videotron It would be nice to be kept informed instead of letting customers waste time thinking the problem was at our end like the message on TV implies.
Mr. FrozenToast (@Rafi_Farkas) reported 16 minutes ago
@Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?
Commissioner Miner (@fanCRTCProfling) reported 18 minutes ago
So Bell, Cogeco, Videotron and CNOC wanted a cartel where everyone must be paying CNOC members to wholesale internet at affordable rates. **** CNOC. For Bell Cogeco, Rogers & Videotron to push this, they sure as hell want protection from another bundle player. No denying that.
Linda Moll (@LindaMoll22169) reported 21 minutes ago
@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
James Somaeck (@somaeck) reported 24 minutes ago
I reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9
Amelie Leah (@melievisuals) reported 25 minutes ago
Anyone else with Videotron/Helix having issues?