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Vidéotron

Vidéotron Outage Report in Toronto, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M5A and M6E .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Toronto, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Internet 6 days ago
Toronto Internet 17 days ago
Toronto Total Blackout 21 days ago
Toronto Internet 1 month ago
Toronto Internet 2 months ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • katasaur17
    Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SergioScanga
    Sergio Scanga (@SergioScanga) reported

    @Videotron Still no connection in Laval. Reset of modem did nothing and can’t get through to technical support.

  • fagstein
    Steve Faguy (@fagstein) reported

    Another day, another major service outage at @Videotron. Automated message says they hope to restore service by 2pm.

  • YohanBienvenue
    Yohan Bienvenue (@YohanBienvenue) reported

    @OficialLaMimi @Videotron It's already back for me all my other work from home co-workers who were also down on the south shore. It lasted between 5 and 30min for most people. Maybe try and restart your modem once more if it's not already back for you.

  • durs26
    Stephan Durand (@durs26) reported

    What is up @Videotron ? No internet. Can’t seem to call support either. #internetdown #WorkFromHome

  • TimRobe74994564
    Tim Roberts (@TimRobe74994564) reported

    @videotron is the #videotron network down?

  • silverdesk
    benjamin saravia (@silverdesk) reported

    @gauthiergarnier @Videotron I have a Bell client connection. Same problem. No muy bueno :/

  • txorontxo
    sam (@txorontxo) reported

    videotron has another outage, are we surprised? no. Am i happy about it because I can’t work? yes.

  • ThisIsLeonSean
    Leon Sean (@ThisIsLeonSean) reported

    @WWENetwork @Videotron I had a subscription to WWE Network just to access the archive content on the site. Just found out that the site no longer thinks I have a subscription so I actually ended up canceling my subscription. Keep up the great work!

  • marceldehetre
    Marcel de Hêtre (@marceldehetre) reported

    @Videotron I’m in NB going to NS; I’ve got roaming on (it says Videotron PRTNR1 showing) Chrome, Google Maps don’t connect even though cellular data is turned on (iPhone 8)? Help!

  • mlutteral
    martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap