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Vidéotron

Vidéotron Outage Report in Toronto, Ontario

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M5A and M6E .

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 61% Internet (61%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Toronto, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

CityProblem TypeReport Time
Toronto Internet 2 days ago
Toronto Internet 2 days ago
Toronto Internet 8 days ago
Toronto Internet 20 days ago
Toronto Total Blackout 23 days ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • katasaur17
    Kat Pereira (@katasaur17) reported from Toronto, Ontario

    @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanSeb84085073
    Jean Sebastien Leclerc (@JeanSeb84085073) reported

    @Videotron Down this morning in H8T, came back for only 8 hrs yesterday

  • thefunk
    PJ_Johnson (@thefunk) reported

    Hey @Videotron I lost service about 2 hours ago in Verdun.

  • HMALDprayers
    mabis - 🐳 spoutible.com🇭🇹🇨🇦 (@HMALDprayers) reported

    @Videotron The lies are worst!

  • txorontxo
    sam (@txorontxo) reported

    @videotron you guys are ridiculous. not even able to refund me my exceed data usage because my wifi is with Fizz (literally your subcontractor with the same owner..). Your customer representatives are literal robots with no empathy whatsoever (1/?) #Videotron #Montreal #qcpol

  • mmichelle1121
    m,michelle (@mmichelle1121) reported

    @Videotron I'm the 10% , that still no internet service yet. although the hydro power restored 2days. :(

  • WendyCh62813748
    Wendy Chen (@WendyCh62813748) reported

    @Videotron am I the 10%? H1X any good news? I have been out of service for almost 4 days. I work from home. I could lose my job!

  • bramhabs98
    I'm just here for the insults. (@bramhabs98) reported

    @Videotron Mine came back, went down and just came back but I can't access any of my tv channels, says I'm not subscribed.

  • tanyatastic
    Tanya (@tanyatastic) reported

    @Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing

  • Rohitch63198945
    Rohit chakraborty (@Rohitch63198945) reported

    @Videotron H3T Edouard montpetit no internet since Wednesday, no clear communication whatsoever, 90% that's plain lie, never going with Videotron again and also not recommending anyone to go with them. Even before this weather their service was **** with slow speed and they inc. the bill.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    People will know (or soon know) that having Teksavvy landline service means they are ****** in time of need because "Videotron mobile" will give people nothing in a time of need if people have TSI landline service.