Vidéotron Outage Report in Toronto, Ontario

The latest reports from users having issues in Toronto come from postal codes M5A and M6E.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 18: Problems at Vidéotron

Vidéotron is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (19%)

3. 

   TV (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Toronto, Ontario

The most recent Vidéotron outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Total Blackout	5 days ago
Toronto	Internet	29 days ago
Toronto	Internet	one month ago
Toronto	Internet	one month ago
Toronto	TV	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• Kat Pereira (@katasaur17) reported 57 minutes ago from Toronto, Ontario

  @Videotron I’m in the same province, Ottawa and Toronto are both in Ontario! And I still have 0 bars/0 service. It’s been like this for over 4 hours

• 🔞♥️Mistress Mystique 💋🇭🇹 Vancouver Sept 8-14 (@iWantMystique) reported 58 minutes ago from Toronto, Ontario

  I have a Videotron’s rep stuttering over the phone and the ***** in me is enjoying flustering him so much but damn... what a collection of imcompetent fools. Wtt is their recruiting criteria

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Derek Kilian (@DerekJKilian) reported 4 minutes ago

  @Videotron are you saying that it’s 90% of your employees that have service? With all the dissatisfied customers that are speaking out, it’s hard to imagine that we make up the 10% that have no services…

• carmax (@carmax74905256) reported 8 minutes ago

  @Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.

• Ian K. Rogers ikr?╭ರ_ಠ (@greynotgrey) reported 9 minutes ago

  @montrealmarc @Videotron I also live in H2V, never lost power - but also have had no home internet since Wednesday. I wonder if I will get a break on my Helix bill this month (hahaha of course not)

• Cheurfi Selma (@SelmaCheurfi) reported 11 minutes ago

  @Videotron 90%! You have to admire the audacity! Time to switch to another provider! (H4L internet has been down since Wednesday even though electricity was back on Thursday!) spare me the gymnastics! You are not even close to 50%

• Matt Viglas (@MattViglas) reported 13 minutes ago

  @Videotron Bell Fibe was online the moment electricity came back, just saying.. Videotron is still down at my dads place (J7T). I've been bugging him to switch. After this fiasco he will be.

• TG (@SBHSNGL) reported 18 minutes ago

  @DanteInfn @Videotron They are the worst managed company . The management needs a clean up . But again ….

• spring szalai (@slys28) reported 18 minutes ago

  @Videotron hydro just cut our internet line help!!!

• Manuel Pulido (@Moepulido) reported 19 minutes ago

  @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

• Ella Peplowski (@coachellap) reported 24 minutes ago

  @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

• Kevin Gélinas (@KevinGlinas1) reported 28 minutes ago

  @greynotgrey @montrealmarc @Videotron Me too im in Rosemont, i had internet and everything was fine until yesterday when they cut down everyone.